UPDATED REVIEW 7/24/17: The Office Manager, Brittany, called me after reading my Yelp review. She…read moreapologized that the staff did not inform me of the contact lens fitting fee up front. She offered to use the money I paid for the fitting fee towards the purchase of contacts. I went in for a follow-up appointment today. The doctor did a quick exam of my new contacts and gave me a replacement for the one I was having trouble with. As promised, they credited my lens fitting fee towards the purchase of my yearly supply of lenses. In addition, they gave me pair of sunglasses! Brittany and the staff made a very nice recovery. I am now a satisfied customer. Thanks AZ Eye Care! ORIGINAL REVIEW 7/9/2017 My exam was 100% covered by insurance. However, they charged me a $199 CONTACT LENS FITTING FEE that insurance covered 10%. Dr. Stern suggested a different brand of contact lenses instead of B&L citing that they had "better optics." However, this appears to be a brand of lenses, lubrication drops, supplements, etc. that he is promoting. If I had decided to stay with my old lenses, they wouldn't have charged the fee. The $199 fitting fee should have been disclosed up front. A mechanic wouldn't do work on your car without first giving an estimate, and a medical doctor wouldn't do a procedure on you without first checking insurance coverage. I feel a bit stung by the process. Otherwise, the staff was nice, and my appointment ran on time.

Over priced with insurance I paid way more than I would've elsewhere without insurance. The…read morecontacts were also very high even with my insurance allowance so I ended up not ordering my contacts here but when I tried to get the elsewhere they told me I have used up my whole allowance for lens/contacts but I didn't get anything not sure how they were able to make it disappear.

Viewing some of these reviews made me sceptical to visit. They were wrong. Great service from…read moreeveryone and the doc was very informative. I bought an great pair of glasses and a contact script. Everyone should know their insurance before going in. If you have crappy insurance you can't blame the business. Quit voting for politicians that want for profit healthcare if you don't want to pay so much for doctors and healthcare services. Great experience, friendly people and no problems for me.

A few days ago I went here to get my eyes examined and bought some glasses. I don't feel the exam…read morewas accurate and the glasses came back totally wrong. Worse than my old glasses. When I took them back they told there was re-stocking charge and no refund on the exam either. So I lost $90 total. While I waited on the lady that would take care of me, another lady behind the desk just sat there. She could easily refunded my money and I would be gone. Instead I waited nearly 30 minutes to be taken care of. If you choose to go here, ask for ALL the possible charges and what you can do if the things are not just right with the exam and glasses. I was not upset for the original cost, but I don't like to be be cheated for bad glasses and exams. I own a business and I'd be out of business if I treated my customers this way. My advise, don't go here.

I've lived in anthem since 2002 and I've been coming here that long ! Both Drs are excellent and…read morethe staff is great ! All four of my kids have gone as well !

Shibata checked my eyes today. I came in because I got something in my eyes several days earlier…read morethat has caused my eyes to be very irritated. It has also negatively affected my vision considerably. After examining my eyes, Shibata stated that my vision has diminished considerably in one eye (duh !!! That's why I came in. The eye that got something in it !!!). I agreed with him and AGAIN stated that it began the day after I got something in my eye that caused severe stinging, burning and vision impairment. His response.... "But you really didn't get anything in your eye." .....WTF !!!! I guess he thinks I'm to ignorant to really know when something actually gets into my eye. Or maybe he thinks he was really there with me when it happened...... !!!! Don't go see them, or let them examine you !!

I really like this group. They are friendly and the doctor I saw was like a good buddy you would…read morewant to hang out with. My exam was simple and the tests were all done quickly and upfront and then the doctor visit followed. They measured for contact's and glasses and gave me some samples as my prescription changed a bit (actually got a bit better). I did my research on contact lenses and analyzed about five online companies and the best price overall was through this office. That was a pleasant surprise. I had to pop by on the weekend and they opened just for me so I could get my contacts. The only reason I would not give a five is that they changed office hours and are no longer open officially on Saturday. That was a bummer as it was a prime reason for my choosing them. Otherwise, they are wonderful.

I had my first appointment, just last week, at the location near I-17. Our previous provider…read morestopped taking insurance, so off I went to find a new one, and we like it quite a lot. The tech did a very friendly, thorough and efficient looksy with imaging equipment, and shortly after Dr. took me into the exam room. It was a typical exam, yet with a fantastic manner and approach. I told her that my previous said I couldn't wear contact lenses, because of astigmatism. She said, "let's see." She did several additional checks and measurements, then provide three options for contacts. We choose the simplest option (distance vision correction only), and left open the options of bifocal-type lenses, or one lens for distance and the other for reading, which my wife has. I'm scheduled for a new-contact-wearer lesson and fitting. Assuming all goes as expected, this review will stand.

Super kind staff, with lots of high tech equipment, and a fast service too! Will definitely be…read morecoming back!

I came here for 2 years because of the location and that it is family owned. However, I stoped…read moregoing here for a few reasons. 1. Making an appointment was an inconvenient to my schedule. I work 7:00am-3:30pm and the latest appointment they do is 3:15pm. They are open Monday-Thursday 8:00am-5:30pm and Fridays 8:00-1:00pm. They do not work Saturdays. 2. I work remotely, a desk job, and my vision would start off fine in the beginning of my day, but a few hours into my day; my vision would get blurry for a few hours, then go back to being fine in the afternoon. The doctor kept testing my vision in the exam room; as in seeing if there was something wrong with my lenses. It turned out my eyes were dry. How can a doctor not know when a patients eye is dry? That is alarming to me. Luckily, he has been patient throughout the process; but is frustrating to see an optometrist who cannot detect dry eyes. 3. If you have an appointment at 12:00, plan to n being there until 1:30pm. The doctor does not see you until 12:45/1:00pm.

Service here was great! Natalie helped me buy my meta ray bans and thankfully she got me to do the…read moreprotection plan thing because I broke them within 24 hours lol also shout out to Noemi for helping me replace them, she was super helpful and had a good vibe to her

The clerk literally tried talking my husband into a pair of glasses so he wouldn't have to do a…read morerefund because when we asked him to take off the stickers & clean the glasses he saw they were scratched. Also he didn't put them in any case of any sort which they always do. Least helpful clerk we've ever encountered but it's still a descent selection of glasses. On the upside we did some of his art he had been working on a a scratch pad left out & it was very good!

12/6/2025 Update: All in all between the shopping experience in the store and the Service & Tire…read moreCenter attached to the store I'd have to give things a 4.85 out of 5, so basically that's a 5! Lol. Great pricing that doesn't try to empty your bank account if you're careful and a lot to choose from. They don't always have what you want but usually do and at a decent price. Thank you.

Stopped in to get my oil changed. The guys were very nice and they took care of it within 40 mins…read more While I waited though, I went into the vision center to see if they could fix my new glasses that kept falling off my face. I did not purchase the glasses there, but the kind employee took them in the back and adjusted them for me for free. Very kind! Overall a great experience and recommend.

I can always find a nice gift for my girls and the prices are definitely descent. Good selection…read moreand they usually have bags still in the wrap and not from the floor. The employees are always helpful and super friendly.

Celeina and Rebecca, thank you so much for helping us find gifts for our team! Your professionalism…read moreand customer service skills were at a 10+!! We appreciate you looking for- and finding- more blue totes for employee gifts, wrapping and even helping us carry out to the car. Our hospice team will love the totes and love even more the care you all had in our purchase! can't wait to come back again!