Good service and quick good service. Got glasses quickly and efficiently. Staff was helpful and…read morecourteous

I broke my glasses on the plane from Dublin. All the folks at the Eyemart Express on Carlisle in…read moreAlbuquerque were so helpful and professional. Specifically, the General Manager, Marshall S. really went the extra mile to make the experience fast and affordable.

I stopped in to have the silicone nose pad replaced on a pair of glasses I purchased elsewhere…read more With no wait, it took the technician less than 5 minutes to replace it and adjust my glasses. She was extremely pleasant and visited with me during the process, and didn't charge me a penny even though I offered to pay. I don't know how good their glasses are, but customer service is certainly better than any other optical shop I've visited in Burque. I'll definitely consider them for my next pair of glasses.

I had an nose piece fall off my glasses. They replaced both,…read moreno charge. With that kind of service, I'll keep buying Eye Glasses from them.

The guy who works the front counter is beyond rude. Was very sarcastic with me when I had a few…read morequestions. Not sure if he had a bad day but maybe someone should find a counselor for him. Angry, sarcastic, rude.

Visited the Eyemart location at 6550 Holly Avenue in Albuquerque for a lens change in existing…read moreframes. Service was - without question - superb from my warm greeting to ideal completion of my request. The service representative with whom I dealt was knowledgeable, efficient and refreshingly courteous. The lab completed my order in record time and I am completely pleased with the replacement lenses. They even cleaned up the frames without additional charge and provided me with a complementary sunglasses case. The entire staff at this location definitely provided me with a totally enjoyable experience at a most reasonable price and are each fully deserving of a five-star customer service rating. Thank you!

Apparently, some of the folks writing reviews about the Eyemart Express on Holly Avenue in…read moreAlbuquerque are basing statements on their experiences with the doctor and not on the young folks in the front who work with fitting customers for glasses. I am an older person and always have a terrible time getting my eyeglasses to fit correctly. I always need to make several trips back to the store to have something changed. The three associates with whom I had interaction -- Adair, Isabella, and Steven -- were all infinitely patient with me and my issues. I would go back to this particular Eyemart as long as these very special young people would be there to take care of me. I think they are simply terrific!! Betty F.

First time at Stanton. Initial welcome was very prompt and courteous. I was checked in by a young…read moregentleman very courteously. After about a ten minute wait I was called for an exam which was done by an extremely polite, pleasant and friendly lady named Aliyah. It's all good value for money. My overall experience was very positive and will definitely recommend this branch of Stanton optical.

Been coming here for about 4 years and they never disappoint. Professional friendly and fast. I…read morewalked in and was out in 20 minutes. Stanton has a fabulous selection of frames and at a great value. This is what keeps me coming back

Excellent products and service! We have been going to Sun…read moreglass Hut for Years and never disappointed This location however, has Stephen! So kind and courteous plus very knowledgeable We will definitely return!!

Terrible experience at this retailer in Uptown. I will never go back, and recommend everyone else…read moreeither buy online or at Macy's. I received a pair of sunglasses as a gift, they didn't fit my needs, so I went into the store to exchange them. The customer service was cold and suspicious, and visibly annoyed that I was even in the store. I didn't find a pair I liked, and felt uncomfortable, like I was doing something wrong, so I left and decided to return another day. This time a kinder employee helped me find a pair to try out, I expressed my uncertainty, but wanted to leave with something I could think on, and believed that I could return them if I changed my mind. This employee never said anything to the contrary. In the end, the pair I took home allowed too much sun in around the eyes. I decided to go back and exchange them for a closer fitting pair. (I've never had a pair of expensive sunglasses and wasn't quite sure how to get what I was paying for). Again the customer service was very disappointing and almost rude. First of all I was told completely contradicting information about their products than I was the last two times I'd been in the store. Confused, I asked for clarification and help navigating the hundreds of products available, and this rep reluctantly humored my confusion and helped me in a cold, too-good-to-waste their time on me way. Yuck! Again, not feeling totally convinced, but finding a pair that seemed closer to my needs I decided to swap these ones out. At this time the rep told me I better be sure about what I wanted because I wouldn't be able to exchange them again, this sale would be final. When I asked questions to understand how that had become the case, (I've never been told a sale was final when paying full price for a new product - even if it is with gift credit) I was told that was the policy. And when I said, I didn't know that was the policy, the rep told me that it's on the website and written on the back of the receipt. And again, as if this was all my problem, and this person could give a shit that it was upsetting and confusing to me. As a paying customer I expect a certain amount of respect, patience and kindness. I understand that companies have policies for reasons, and retailer representatives should understand those policies and have the people skills to communicate them in a way that works for the customer. Sunglass hat failed on all accounts.

This place is always busy and hard to find help for a question. Items change so need to realize…read morethat may not be able to find the same things all the time.

Can get very busy but I go early, know my needs, and I am in and out. I am not a browser. Anyone I…read morehave asked to help me has been pleasant and helpful. Prices have risen some in the recent months, but I buy certain things at Costco and have no desire to change. With the rewards for the executive and using the Citi card, I pay for the membership easily.

I don't go to auto parts stores often, but whenever I have gone to these guys, they are friendly,…read moreknowledgeable and helpful. And I love that they will do little things like install wiper blades for you.

Cannot even fathom the thought of returning to this establishment, first looked covid friendly but…read morestaff will get in your face if he doesn't like what you ask. Worst experience of my life thanks for that.