Good service and quick good service. Got glasses quickly and efficiently. Staff was helpful and…read morecourteous

Went to get a visón test with their optometrists and they were all so nice and answered all of my…read morequestions, this was my first time doing a vision test and everyone is so helpful. They were able to take my Presbyterian centennial insurance. We traveled 3hrs away and had our pup with us, and they were so nice to give her a treat while we waited :) thank you so much to everyone there As for the glasses area next door they were super packed so we waited for a little bit and unfortunately my insurance didn't cover lenses so we ended up going somewhere else, but they were really nice and there were so many glasses to choose from.

The store delivery was fast and driver was great. The product was not working at all but the box…read morewas sealed so it's a manufacturer issue.

I have been going to the Academy/ Wyoming Walmart Vision Center for at least six or seven years and…read moreI continue to go their because I feel complete confidence in both the Doctor and the staff and I feel very happy with the selection of eye wear, whereas there are many vision centers who tread people in an "assembly line " from A to Z it can be a real nightmare. Walmart vision is the only optical that I feel I am not being taken for a ride. I would highly recommend it to everyone for great customer service, many glasses to choose from and affordability. I have bought many pairs of glasses and I think Walmart Optical is the best!

I had a fantastic experience at this Vision Center! The doctor was excellent, and the…read morefront-of-house staff was both highly skilled and incredibly friendly. To top it off, my glasses were ready in just a few days at a great price. I highly recommend this location and will definitely be returning for all my future eye care needs.

My son's glasses needed a small " tune up" Travis made the adjustments and now my son's glasses are…read morecomfortable again

I had an nose piece fall off my glasses. They replaced both,…read moreno charge. With that kind of service, I'll keep buying Eye Glasses from them.

The guy who works the front counter is beyond rude. Was very sarcastic with me when I had a few…read morequestions. Not sure if he had a bad day but maybe someone should find a counselor for him. Angry, sarcastic, rude.

Visited the Eyemart location at 6550 Holly Avenue in Albuquerque for a lens change in existing…read moreframes. Service was - without question - superb from my warm greeting to ideal completion of my request. The service representative with whom I dealt was knowledgeable, efficient and refreshingly courteous. The lab completed my order in record time and I am completely pleased with the replacement lenses. They even cleaned up the frames without additional charge and provided me with a complementary sunglasses case. The entire staff at this location definitely provided me with a totally enjoyable experience at a most reasonable price and are each fully deserving of a five-star customer service rating. Thank you!

Apparently, some of the folks writing reviews about the Eyemart Express on Holly Avenue in…read moreAlbuquerque are basing statements on their experiences with the doctor and not on the young folks in the front who work with fitting customers for glasses. I am an older person and always have a terrible time getting my eyeglasses to fit correctly. I always need to make several trips back to the store to have something changed. The three associates with whom I had interaction -- Adair, Isabella, and Steven -- were all infinitely patient with me and my issues. I would go back to this particular Eyemart as long as these very special young people would be there to take care of me. I think they are simply terrific!! Betty F.

Love the glasses selection! Great family owned business. Highly recommend it if you are looking for…read moreunique glasses that are hard to find

Excellent products and service! We have been going to Sun…read moreglass Hut for Years and never disappointed This location however, has Stephen! So kind and courteous plus very knowledgeable We will definitely return!!

Terrible experience at this retailer in Uptown. I will never go back, and recommend everyone else…read moreeither buy online or at Macy's. I received a pair of sunglasses as a gift, they didn't fit my needs, so I went into the store to exchange them. The customer service was cold and suspicious, and visibly annoyed that I was even in the store. I didn't find a pair I liked, and felt uncomfortable, like I was doing something wrong, so I left and decided to return another day. This time a kinder employee helped me find a pair to try out, I expressed my uncertainty, but wanted to leave with something I could think on, and believed that I could return them if I changed my mind. This employee never said anything to the contrary. In the end, the pair I took home allowed too much sun in around the eyes. I decided to go back and exchange them for a closer fitting pair. (I've never had a pair of expensive sunglasses and wasn't quite sure how to get what I was paying for). Again the customer service was very disappointing and almost rude. First of all I was told completely contradicting information about their products than I was the last two times I'd been in the store. Confused, I asked for clarification and help navigating the hundreds of products available, and this rep reluctantly humored my confusion and helped me in a cold, too-good-to-waste their time on me way. Yuck! Again, not feeling totally convinced, but finding a pair that seemed closer to my needs I decided to swap these ones out. At this time the rep told me I better be sure about what I wanted because I wouldn't be able to exchange them again, this sale would be final. When I asked questions to understand how that had become the case, (I've never been told a sale was final when paying full price for a new product - even if it is with gift credit) I was told that was the policy. And when I said, I didn't know that was the policy, the rep told me that it's on the website and written on the back of the receipt. And again, as if this was all my problem, and this person could give a shit that it was upsetting and confusing to me. As a paying customer I expect a certain amount of respect, patience and kindness. I understand that companies have policies for reasons, and retailer representatives should understand those policies and have the people skills to communicate them in a way that works for the customer. Sunglass hat failed on all accounts.

This place is always busy and hard to find help for a question. Items change so need to realize…read morethat may not be able to find the same things all the time.

Can get very busy but I go early, know my needs, and I am in and out. I am not a browser. Anyone I…read morehave asked to help me has been pleasant and helpful. Prices have risen some in the recent months, but I buy certain things at Costco and have no desire to change. With the rewards for the executive and using the Citi card, I pay for the membership easily.