There were a couple really nice staff at and near the check stand. Both African-American, and I'm sorry to say I didn't catch their names. The first was a tall, thin, female near the check stand who was speaking with other staff. When she saw me approaching she smiled broadly and directed me to a cashier. I really appreciated that since I had just left a (different) store where staff ignored patrons so thank you! My cashier much shorter with gray hair was super nice, friendly, and had a great sense of humor! Can't recall the last time checkout was so pleasant. Lol. Found most of what I needed and their prices can't be beat! I'll be back for sure. read more

Walmart Supercenter - Garden entrance - Department Stores Near Me - Vacaville, California

Honestly one of the most terrible Walmarts, if I can give it zero stars I would, the produce is terrible the selection of all items is terrible & honestly the workers look like they just hired them from off the street. I think they should close this Walmart. read more

If I could give zero stars, I would, because this place has officially pissed me off for the LAST time. This is the SECOND time I've had a problem here. The first time, an employee had the nerve to accuse me of stealing a TWO DOLLAR item -- something I had already PAID for. I literally had to show her the receipt to prove it, and when she realized she was wrong, she just stood there QUIET. No apology, no "my mistake," nothing. Just attitude after falsely accusing a paying customer. Absolutely ridiculous. And today? I'm here with my autistic daughter, who's crying and overwhelmed -- and the employee is LAUGHING. Another one is just standing there staring at us like we're a sideshow. Who TF laughs at a struggling toddler? Who does that? It's disgusting and it shows exactly what kind of people they hire here. I'm an honest person. I work hard for my money, I don't steal, and I sure as hell don't deserve to be treated like this -- and neither does my child. This place needs a complete reset: New staff, new training, new everything. Because the way customers are treated here is nasty, unprofessional, and honestly embarrassing for a business. I will NEVER be back. And I hope management wakes up, because this is the kind of behavior that drives customers away permanently. read more

Friendly but disappointed that their machine couldn't handle the installation for my 22" tires. Good price on the tires but I had to take them somewhere else read more

I've been waiting for 45 minutes for my order to be brought to my car. Got the message telling me my order was ready couple hours ago. Just told by associate that they are prepping it. Only half the pickup bays are full. read more

This Walmart is pretty rundown and could really use some upkeep. On top of that, they didn't have any bags available to purchase, which made checking out inconvenient. I usually expect better organization and basic supplies to be available. read more

I don't understand why people stop you after you check out. You watched me scan my items. You even have cameras at self check out. I have to show you my receipt to prove I purchased something so you can add a sticker for more proof that I purchased it already. Then when you're walking out there's another person that supposedly also checking receipts. Three step verification just to leave the store?? I pay for WM+ which is probably my mistake since it's never "scan and go" it's "scan and let me stop you to verify you actually paid for your stuff." Scan and go at Sam's is always smooth. Walmart, even tho it's the same company, they just suck. read more

We went to Walmart to print off photos but were shocked to see that Walmart had RUINED our photos and made them unusable and there employee THOMOS was very rude do not come here at least to print off photos read more

Today I went to make an exchange not get a refund on a pair of pants that were bought for my birthday. I have no receipt so I took the pant to customer service. I got to the line in customer in a handicap cart since I am an amputee. The ladies a white and a black women just stared and acted like they were busy. Finally the older white lady asked my to come up. I explained that I needed and exchange and before I could finish she look me down and said if it's more than 20 there's nothing I can do. Told her yes it more than 20 dollars. A pair of dickies pants that cost 27 dollars just needed a bigger size. I felt since I am of Latino background she didn't want to help but yet a young man of white race was before me returning several items was gladly helped. The lady wouldn't let me explain right away just cutting me off and said I could just go to another Walmart. She obviously didn't want to help me out. The only reason it has a one star is because you can't leave it blank. I work for a major company will pass the word around that this is one of the worst places to shop. This store has lost my business and that is because another store is down the street from me read more

I understand that there are more stolen goods so things get put behind locked glass. But, when you're literally waiting for 30 minutes for the "one" guy with a key to come to unlock the shelf, you're incentivized to NOT even buy anything here. Customer service is horrible. Workers don't even acknowledge that you're waiting when they walk by. Just say, "I don't have the keys!" read more

Walmart Supercenter - I just want to buy a can a formula for my infant! - Department Stores Near Me - Vacaville, California

Had to pop in real quick to buy a quart of motor oil. First timer in this location and I have to say, it's actually quite squeaky clean. Motor oil area was pretty well stocked and prices visible and the product was in the right place. Location is pretty easy to get at. Will be back for sure. read more

Do not use their express delivery service! They contact out to Sparks Delivery. I did not get all of my order, Pat was left in the driver's car no one in the world, neither Walmart or Sparks can contact the driver to have them deliver the rest of the order! So I paid an express delivery fee for nothing! In order to reorder missing item you have to order more than $35 of products! read more

So much. The customer service desk does not have hours posted. They close at 7pm and yet online it states customer service is open when the store is open. FALSE FALSE FALSE. How are we the customers supposed to make informed decisions when there is erroneous info and no hours posted??! Also, there were over a dozen ppl lined up and even made it hard for ppl who were entering the store. Confusing comes to mind. No carts for newly arriving ppl anywhere; this added to the loss of what was going on for some. Arcelyn was left alone up front to do the customer service desk. The one person that was "helping" Arcelyn kept having "errors" and so some customers that had stood in line and even may have had some disabilities, were turned away due to the "errors" by covering help. She was no help. I went to the counter with my barcode for my two simple returns and "helper" said she couldn't help me, that I was to wait for Arcelyn. Doesn't make any customer service sense to me. I will think more than twice about returning to this store. Pls managers do something. Our being paying customers keep the store open and in your jobs. How about some TRUE customer service at the customer service counter. Please. read more

The helper ( supposedly ) in cashier department named Karla was so unhelpful and very rude. She acted like she's the manager or something. I used to work as a customer service in manufacturer and I made sure that I give my customers satisfaction instead of being rude. We asked for help and she said: I don't know what you're doing here. Do it 1 by 1 because I double scan. Need to improve customer service. read more

Just to let everyone know: My mother found a piece of glass in the ground beef she bought from Walmart about two-three months ago. She normally buys ground beef and stores it in the freeze for future cooking. She used the ground beef last night and bit into the meat and bit on a piece of glass. Check the ground beef before cooking it. read more

Stop locking everything up because your employees never come to open anything ever! It's ridiculous and when you ask an associate if they have a key they give you hella attitude "NOPE I do not" read more

The Walmart Automotive Dept at the Vacaville, Ca location has NOT been a good choice. I highly suggest choosing a more organized and accountable business. We ordered tires online as we are Walmart-+ Membets. Unfortunately several emails & phone calls later, we did not receive all 4 tires. We spent so much time and energy working ion this order and received nothing. They do not care,, nothing but empty excuses and absolutely no accountability. We are writing this review to hopefully save you from disappoint and frustration with their inept system and lack of customer service. read more

I never thought I'd be making a review for Walmart but here it is! I went for some late night grocery shopping and normally they won't have a lot in stock but this time they did and everything was super fresh!!! I went to self check out however I had to get rung up by an employee off to the side since I had alcohol. He was extremely sweet and even rung up my other groceries (which normally they won't) and had another employee help out to make the process quicker. I forgot his name but he was amazing I can't get over it! I wish I could hire him at my job because the customer service was 100% THERE! (10/13/23 checked out at 9:54 :) ) read more

Electronics/Photo department is one of the one areas staffing is necessary, not just desirable, in order to have locked cases opened or photo orders handed to customers. Waited between 11:00-11:20 today and not a soul in sight. Another associate who walked by suggested staff was on a break and said someone was on their way after making a phone call. I left after the twenty minutes as clearly no one was showing up. Called the customer service line and it just rang without a pick up, no surprise there. You guys can do better. read more

I won't be getting groceries there again.. I was shocked at finding a cockroach in the bag with my bananas !!!!!!!!! read more

Walmart Supercenter - Cockroach - Department Stores Near Me - Vacaville, California

0 STARS! Had an appointment to get my tires installed at 2 pm. Dude said it'll take about 1.5 hours. Came back to the tire center at 3:15 and noticed my car hasn't even been worked on!!!!! Asked someone what's up with my car and they said...oh give them 30 minutes. 20 minutes passed and I'm pissed coz no one still working on my car!!! Spoke to the manager and finally have someone working on it at 4:00 pm!!!! Due to the inconvenience...manager said all he can do is give me a $25 gift card. What bullcrap is that? Never again!!! read more

Mihah was super helpful and did an amazing job with helping me out with what I was looking for. He even helped me on the other side of the store and went above and beyond read more

improve everything. your staff sucks at giving directions to items. mangers included are clueless hire smarter people.

Workers are extremely rude and liars. Said i needed to return item I got in Suisun back to the store. That is not true and are wasting my time. Will not be back to this location! read more

Bought a Lindt chocolate bar. Got to my hotel and started opening it. I never really look at the best before date. I just happened to look at the back and saw a shaded blurry print. The date is 07/31/2023!! I would be okay if it's 2024. But this is almost a year old. It has been on the shelf even longer. I guess next time check. read more

Walmart Supercenter - Old candy bar! - Department Stores Near Me - Vacaville, California

Pretty good store. Fairly clean. Good selection. Plenty of checkouts open. A decent enough spot to pop in and pick up a couple things.

Worst customer service in the oil change department! Why offer appointments if staff don't even make an attempt to accommodate? My appt was at 9 for an oil change and I arrive at 855 ( because they state on their website they will cancel after 15 min if you are not there). Shopped for an hour in the store which is like walking into a twighlight zone with employees yelling and walking around talking on their cellphones! Come back to the auto center @1015 to see my car had not even been pulled into the garage yet! I even gave them till 1030 and finally asked for my keys back. No communication what so ever! I understand being short staffed which is not the customers issue but to not communicate to customers is ridiculous! People make an appt to be able to plan their day and your lack of consideration for your customers is ridiculous! The guys in the auto department always look mad and irritated...quit if your that miserable...maybe the next hire will be more pleasant and can do an oil change in a timely manner. Go to SpeeDee Oil on Peabody..pleasant staff and efficient! Do better Wal-Mart!!! read more

Yet another time this specific Walmart has only one representative working the return lines at the height of a weekday at 12:30P. The management at this store is superbly below acceptable standards. The wait time to return items is comparable to the 30 mile drive to American Canyon where it seems they have 10 fold the amount of staff at the Vacaville location. For a bustling family based community of Vacaville, we deserve more. read more

Walmart Supercenter - Yet another time at Walmart where the line is 10+ people and they only staff 1 person in customer service. What a shame... - Department Stores Near Me - Vacaville, California

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This is the worst wal-mart I've ever been to in my life!! It looks like it was built in the 80's. The customer service is non-existent. I waited for 20 mins for a cabinet for allergy medicine to be unlocked last week. Today I tried to do a return and they said they have no customer service/returns at all today. None. How does wal-mart not have customer service for whole days at a time??!!! read more

It's Walmart. That should be enough said. The parking lot is always messy. About 20 percent of the time the staff is cool other than that don't expect much. I go here for what I need and nothing else. Groceries are generally stocked until you get there at the end of the day. Self checkout is easy and faster. read more

If I could give zero stars I would. I visited this store in which I have been a frequent customer at, About 2 weeks ago I ordered a Kitchen Aid to be delivered to my house, it was substituted with a different color and upon arrival I thought I would like the color so I set it up in my kitchen but did not use it. it was in my house for maybe 2 days before I decided the color was not to my liking and I decided that I would return it. Unfortunately my fiancé has been battling cancer and had to undergo a surgery for it during that time frame so it wasn't until today that my fiancé finally felt well enough to go out of the house and we decided that something quick and simple as doing an exchange at Walmart would be okay. When we get there guest services was closed and we were told to talk to a manger to help which we found some employees near by and they said they would call over the coach on duty. Once he came he immediately started questioning us and asked if we even had a receipt for the item -which we did- and we told him what had happened and that we just simply didn't like the color. He began to open the box and complain about that fact that there was some cat hair in the box (I own two cats and that hair gets everywhere even when I try my best) and said we clearly used it and why we would wait so long (again my fiancé had just undergone surgery for cancer) and was getting so aggravated that the other employees even tried calming him down and explaining we had what we needed for a return. He said he would not help and that we could come when guest services was open. When we asked if we would still be able to return it tomorrow he said he didn't know and that he was simply not going to speak to us anymore and walked away. Me and my fiancé were both stunned because we had at no time been mean or aggressive in any way so we didn't understand why he was so upset with us. That kitchen aid cost us about 300$ so I'm sorry but I feel I have the right to change my mind about the color. Appliances are constantly opened and returned and we weren't even asking for our money back, simply an exchange and we were not only treated rudely but also questioned by this man as if we had stolen it when we had proof that we clearly didn't. Regardless of whether it had been 2 days or 15 days there is a 30 day return or exchange period so this shouldn't have been as big of an issue as we were made to feel it was. read more

No open registers, you have to self checkout only.. when ask they said they don't have any open. I have family members who are handicap, we don't get paid to do there job as they stand there and point. ( slowly) read more

I have been inside this walmart a few times. Havent seen anything crazy, just typical walmart. For the past month I have been ordering the delivery service for groceries & i love it! I didnt think it was going to be that great but they exceeded my expectations! I try to tip the driver well too because of how quick they get my order to me. Thank you, employees of Walmart!! Keep up the great work! read more

I went to the tire shop as I had a strew in my tire. It was so bad it deflated in less than 5 min. We pulled up and literally there were no other customers or vehicles were there. I walked up and spoke to 2 young techs. I was told there was a 2.5 to 3 hours wait. He stated there were appointments ahead of me. Umm , remember no other vehicles or customers were there. I tried reasoning with him for 10 min. He put air in my tire and gave me names of others shops. This would have taken 10 min to fix. I always at least I used to always have my tires done here. I am done you lost a customer. read more

Awful place. Never come here. The workers are lazy and don't care when a customer asks for help. Don't think about getting anything from a case, they are just gonna pretend to get someone and go on about their day. They also have the worst produce and I would not waste your time here. Alamo Walmart is better! read more

The lady at the fitting rooms is the rudest person I have ever met in my life, I'm not someone who usually complains but she needs to be fired ASAP and I pray for the next job that she gets. Me and my friend were walking up to the changing rooms and before we could even finish walking up or ask anything she starts waving the keys in our face with an extremely big sarcastic scowl. We just froze extremely confused and she goes "I'm showing you THE KEYS! Do you NEED the changing rooms?!" And we just stood there frozen and confused and she keeps shaking the keys at us with this extremely rude twisted expression. We were just frozen there stunned and finally I said "Yeah we wanted to try this on..." and she does this big sarcastic smile then snaps "That's why I was showing you the keys!!" And she starts to walk away and me and my friend just look at each other and finally go "you know what nevermind". And we walked away. We had both been having an awesome day and we left this place literally shaking. There is no excuse for her and she needs to be fired. Neither of us will ever, never shop at this store again. read more

They did not have my kids slipknot poster and they have been looking for it for 2 WHOLE MONTHS. At this point im going to sue this place for not having the poster. This place gets a one star review read more

Dear Helen Powers Walmart staff, Hey no need to act like dicks just because you work at Walmart! Break the stereotype, be your own person, stop running with the rough crowd. Sometimes if you stop acting so miserable, you will actually stop BEING so miserable. Smile, say have a nice day, say anything! Really, it works. Hope your tomorrow's are better!! read more

I'm not sure when this happened, but everything in the beauty and personal care department is locked up. It's likely to curb theft, but it's an extreme inconvenience. You have to hit a button and wait for an attendant to come unlock the items for you. Then, if you plan to continue shopping, they'll take your items to the checkout area, lane 8, which is busier than the other lanes. So now not only do you need to wait to get the products from the locked up area, you also have to wait in a longer line when checking out. We waited a good 5 minutes for an attendant to come today. For face wash. LOL! This is most definately the last time I shop here at this Wal-Mart. For anyone reading this, I would recommend Target, it's in the next shopping center, and their products are not locked up. read more

Walmart Supercenter - Personal care and beauty products are locked up - Department Stores Near Me - Vacaville, California

Came here to obtain a chafe buffet set. This young lady an associate stated they didn't have it? I explained that according to the online store it states they do stock it. She didn't bother to check. She then ignored me and kept working. However I went and found Juan a perfect associate. He not only found it he helped my finance with another item in another department. Juan goes out of his way to serve the customers unlike the first associate I encountered. Kudos to Juan. We need more associates like him. read more