Awesome It's clean nice and friendly . I like working here it's very convenient and next to stores like Ross Tjmax Ulta Lowes and fitness centers like Orange Theory and Mountain Side fitness read more

Well... I found what I was looking for. I encountered several Walmart employees. Including the greeter not one said hello or good morning. (I remind you this is the same store where I watched an employee assault a customer and hurl homophobic insults at him last year) so they do interact, just not today I guess. Of course the self checkout area was open but I don't use those because... well I don't work there and my daughter once made a simple mistake which resulted in a huge issue. The cashier was wearing a mask.... weird, weird because he was handling money without gloves or cleaning his hands between customers or touching his face.... so..... pointless. It is impersonal and makes it hard to understand them. He didn't great me anyways though. I said thank you after checking out.... no response there either. All in all the staff was just rude today. read more

Walmart Supercenter - Grocery Near Me - Phoenix, Arizona

Parking sucks here if you're not handicap. There's a lot of parking for pickup. But those are more than 3 quarters empty. People are parking there & then walking inside. So why take up 20 spaces in front of the store? read more

You guys need to clean up your store and get staff that actually wants to work and don't text while your working or at least don't make it obvious read more

Thee worst experience at any Walmart. Poor customer service at the self checkout. Buyer beware--the machine says "coins" implying you can use it to pay exact change but NO. It takes your coins and please do not ask for your money back or heck give them the coins just to give you the dollar you want instead of the change---no. Don't ask for a supervisor because they will tell the clerk to just give you the coins the machine ate and not come out to address the issue. You can't ask them to just take the change back to exchange for the dollar either. All the while-- while you wait one of the clerks states they need to verify you even put the coins in...LADY IT WAS 2 CENTS. Like come on!!!! Ridiculous customer service. Wow. read more

I choose no stars for this business. During the past 5 years they have gone downhill tremendously in just about everything that they offer for services. Delivery, pick up, making you work more than their employees do at their job, it's really bullshit that you have to work on your own and get everything done in the store. They will watch while you wait in line to check out the groceries on your own. They will watch as your light above yourself service register goes off indicating that there's a problem and they will continue to just chitter chat with each other. I put in an order for delivery to my home on December 30th at 11:30 p.m. for my computer. On December 31st, I was told that my delivery had come to my house but there was a problem. I checked the app and found that it was brought to my house at 9:00 a.m. but was returned for no listed reason?? Through the apps encouraging me it prompted me to pick another option for my grocery order ( which included most of the snacks and munchy food for my New Year's Eve party I was planning, all the way to the champagne ). I picked the option to have my order redelivered. It stated on the app t byhat it would be on its way to me within 2 hours. As of 8:00 p.m. New Year's Eve my order still showed as processing but being delayed. I chose the option of chatting with a customer service associate who guaranteed me that he knew what I was going through and how horrible this must be. He even gave me his insurance that he ramped it up to an escalation and it would be taken care of first thing in the morning. As of right now 3:20 p.m. mountain standard time here in Phoenix Arizona my order still shows as processing. It shows as it has been fulfilled and picked, but the delivery is delayed. Thanks a bunch Walmart for ruining my New Year's Eve! This is not the first time this has happened read more

Why isn't there ever enough cashiers checking out your customers. I'm just surprised how many employees are walking around looking at the long lines. If you would like all the customers going through self checkout you may want to hand out W4's for doing work you hire for in the store. read more

Nice location. Easy parking big lot! All the employees are still doing masks and gloves and such. Place is really clean. read more

Walmart Supercenter - Walmart at Happy Valley Rd and I-17 - Grocery Near Me - Phoenix, Arizona

Was shopping for my dance recital and had left our cart for 2 damn minutes and LP had took my cart and had to search all over again for the items i need, no sizes were left available. Dont come to this location ! read more

The absolute worst Auto center there is I waited two hours for a battery changed I sat and watched them tell me first come first serve but I've seen two cars that was behind me get oils changes (no appointments) they kept skipping me over and over til I said something and yet still looked over the women upfront in the auto care center are incompetent lacks basic knowledge about cars Maybe just maybe it's because I'm black ‍ read more

I'm new to the area and shop here on a weekly basis. Parking is abundant, the store is clean and the employees I've encountered have been friendly and helpful. read more

What can I say? It's Walmart. The prices of some food items are considerably cheaper. For toiletries and things like soap and shampoo, there is a large selection and reasonable prices. It's a good place to find brand-name underwear or a cheap holiday tee shirt, but the quality of a lot of their clothing is not the greatest. I've actually had helpful employees and the last few times I've been there were several cashiers available. It serves its purpose. read more

Why can't there be more people checking customers out??? Why have all those lanes to have 2 people working!!! And then you staff the two slowest people possible. Customer service is a thing of the past read more

First time to this Supercenter location and pathetic experience. They have self service pickup kiosk but no where it says that photo and some other exceptions pickup are not there. Also, after asking pickup kiosk assistance she directed me to photo center but there was not even a single assistant there. I had to wait almost 15-20 mins waiting for someone. I couldn't see even a single Walmart associate around electronics section to ask. Finally, guy arrived but he was least interested in greetings and helping me out. He was more worried about removing his leather jacket and wearing the Walmart vest. read more

Walmart Supercenter - Grocery Near Me - Phoenix, Arizona

Don't bring your car needs here horrible management ,workers are bad came here only because it's the only shop open at the time for repairs but waited here over an hour for a tire repair when they had no one keep giving them chances but it's been worse the more i come don't come here read more

This WALMART SUPERCENTER is the best! I have had the pleasure of taking my mom shopping at this location for the past several months. We moved my parents to Az several months ago. My mom was very attached to her Walmart so I was worried this one would not compare. After all she had been going to her previous location for over 25 years. My mom LOVES this new location! She likes it better than her old one! Way better! Every time we go there I add a name to my notes for my review. The entire store is filled with AWESOME EMPLOYEES! I am going to start with the pharmacy! The pharmacy means a great deal to my parents. They are so helpful, smart, knowledgeable about their medications, transferring medications from out of State and informing my parents of new medicine! Walmart pharmacy even delivers their medication (via Fed ex..I believe) which is so nice bc my mom doesn't like driving! Sunil Murthy, Kyleigh and Heather helped us in the Pharmacy! All were exceptional! Thank you for making my parents feel so comfortable with their medications! An adorable gal named Jasiya checked us out and was so kind. Keep in mind my mom was definitely comparing so I was keeping my fingers crossed. We hit the jackpot at this Walmart. Jasiya was a sweetheart with excellent customer service! It just kept getting better. The nicest lady, Ela must of thought we looked lost and asked us if we needed help with anything! I was actually looking for the restroom for my dad. She helped show us where it was. Jessie helped find taco sauce and even came and found me a few minutes later after he found some in back! Who does that? Jessie does! thank you, Jessie! Lastly, a man named Dennis was sooooooo helpful in looking up something for me. He had excellent customer service skills! In totality I am just blown away at how AMAZING this Walmart location is. I love my mom's new Walmart and I am so grateful the staff made it so easy for her to love it, too! THANK YOU WALMART SUPERCENTER ON HAPPYVALLEY! You are the best in the biz! You should get a million stars! read more

The manager fixed an issue that was caused by another Walmart auto center. He was the one who corrected this himself. I'd go back to have auto service done in this location. read more

I used their photo kiosk today, I didn't get all my pictures. I understand human error. However I informed the woman their should be five. I attempted to call the department and apparently it's easier to reach GOD!! Unbelievable the long, long unnecessary holds, transfers and stupidity. Bring shorthand doesn't excuse this behavior just say well have someone call you back. read more

Worst Walmart experience. For some reason they keep electric toothbrushes and water flossers locked up in a case. I pressed the button for somebody to open it and didn't get someone for about 10 minutes. I wasn't allowed to continue shopping with it so the lady said she would put it at self checkout. Once I was done I asked the person working self checkout if it was up there and she said she'll check customer service. She told me they are working on it so I was standing there for at least 10 minutes waiting. She came back up to me to double check what the product was and then saw it sitting on her computer desk. She blamed me for "not looking around". I told her that was a rude comment and that isn't my job especially when they have such strict rules on a $37 water flosser. Never coming here again. read more

The store is always clean and lines not too bad. Sadly if you go anytime after 5pm the shelves tend to missing alot if items. They need to work on restocking more throughout the day. read more

This is a complaint about my experience I encountered when I returned my airbed. I am aware of the return policies about air mattresses; I specifically read the guidelines from Walmart's website before I heavily lifted the product back into the store. I bought back my UNUSED/UNOPENED air mattress WITH A RECEIPT WITHIN 90 DAYS. The lack of training from these uninformative Associates is appalling. Not one, not two, but three employees declined to offer me a refund or credit. One happening to be a manager in a yellow vest named Jeremy. He did not bother to look at me and had his back against me stating it is written on the shelf in the aisle and offered an exchange only, then walks away. Quite disrespectful, especially if you are working in upper management and in the service department. I spent a huge ordeal trying to solve this issue and demanded these employees show me a written statement of their return policies for airbeds. It wasn't till I pulled up from my phone and recited to the employees about the return policies from Walmart's website and they were dumbfounded. Finally, another manager came and informed the cashiers that returns are indeed acceptable when it is UNUSED/UNOPENED! There is a reason why Walmart has a bad reputation because of situations like these. The staff at this location needs immediate reinforcement so another customer does not have to dread the returning process. read more

Walked in a little before 8:30 PM on a Saturday with a return and no one was at customer service. Workers walked past me for 10 min until one person approached me. He told me returns close at 8 but tonight they closed early for some reason. No where online or in the store does it say when returns close. I have a trip I am going on and do not want to miss my return window. Additionally, the lights in the parking lot are broken. Inconvenient and poses a safety hazard. read more

Worst Walmart. Stood in line for 25 min while both cashiers (the only 2 cashiers) couldn't figure out how to do transactions.

Worst customer service. Never enough assistance at the service desk, impossible to get ahold of on the phone, and I have had issues with each of my deliveries and grocery pick ups. read more

Employees that work in the toy section cherry pick collectibles before stocking the shelves.

If you are Hispanic expect to get targeted. I was paying at the self checkout and Luke made it very clear he was watching me he even froze my transaction. I don't appreciate the discrimination. read more

If I could give zero stars I would. If you're not a current color then don't go. They will not help you find anything and just have the young person stand there while rubbing his face then turn around and leave like you did not just ask for help. Then doing self check out. This young girl stood right by me watching me scan to make sure everything was scanned while another color just got a free pass. Mind you I'm Mexican. Then have the lady at the front ask me for my receipt and by this time I was over it. Just the worst and I would pay more money to shop at target than this place. They need some changes to this store. read more

Got accused of stealing a $7 pack of dishwasher pods and stopped by NUMEROUS employees after purchasing in self checkout this morning. Employees followed me to the door and blocked me in. COMPLETELY unacceptable behavior towards a paying customer. Will not be back and will be reported to corporate read more

Love coming to this Walmart. It's nice & clean. They added more self checkout machines. Also they added some scan and go machines. Not sure what is the point for that cause you need to put all your stuff from your cart on the conveyor belt then scan everything then bag it then put it back in your cart, all by yourself. They do move a lot of stuff around. Sometimes you can't find something cause they move it somewhere else. read more

If i could give less than one star i would. this establishment and their employees were highly inconsiderate and rude over simple inconveniences during our checkout that was out of our control . we were shopping for a foster family and they could honestly care less to help us find a solution for our gift card issue. spend the extra buck and go to target. read more

just came her around 10:20pm on Tuesday 11/21/23. A lot of Unprofessional employees. A group of employees huddled in a group in the entire main aisle and then decided to all walk in a way that it blocks anyone from passing them, so I had to say excuse me very loudly because one female employee a little older with black hair saw me and didn't care but continued walking in my path going towards me seeing I was struggling with the big moving boxes I was carrying acting like she was gonna bump into me. Please get your employees in check before the customers start getting them in line. The old man at door saw I came from the self check out and that I was still struggling to carry the four cardboard moving boxes yet still decided to stop and take a picture of my receipt and the boxes as if I would go out of my way to steal $2 boxes and then got an attitude after I told him how many boxes i had after HE ASKED ME how many I had. The only nice lady was a shorter white woman with longer gray hair and bangs, dark brown eyes, and I believe glasses she was the only nice one. Won't be shopping here again, I'd rather pay more at target and be treated better. Sloppy service. read more

Customer Service department is CRAP!!! Always short staffed all hours every day. Always understaffed!! If you buy anything from the store make sure you don't need to return it!!! read more

I've come to this Walmart various times, since it's right up the road. I have always had a positive experience when coming to this location. I've shopped here, returned items here, and did the online pickup, never had an issue. Today was the first day I had an issue. I had to return a couple items, and when entering to the one door that is open, the security was a complete jerk. He asked if I was returning an item, mentioned, I was, and his response was our systems are down. I then asked (May sound stupid, but wanted to confirm), "the customer service location?" His response to me was, "yes, I just said that". Like really? I went back to my car to put my items back that I wanted to return. Otherwise, I have always had a positive experience with this location. Super clean, organized, and staff has been friendly. read more

I have attempted to put this review on Walmart.com but it indicates I have been 'opted out'. I purchased Binax covid tests online to pick up at store. Good product. Product is FIVE STARS, online shopping experience is ONE STAR. Online order Sunday 8/27/23 with Store pickup on Monday 8/28/23 around 2pm. I am reviewing to caution other online shoppers to ALWAYS scroll down before adding ANY item to their WalMart cart because the NOTICE if something is not returnable isn't visible unless you do. I picked up my order on the way out of town, and only later saw that the expiration dates were all close enough that I NEVER would have purchased the same amount of tests had I been shopping in-store. So I clicked 'start a return' on my online receipt and only then found out I had purchased something non-refundable. I immediately tried to look at the item on the site to learn how I could have missed this, and the item was no longer online. Very aggravating, and doesn't inspire trust in WalMart. The customer service person emailing me about this (called a 'coach' for some reason) mentioned where the 'non-returnable' notice was, so last night I went back to the website to check. Surprise, the Binax tests are posted again! So I walked through putting one in my cart without ordering. It's possible to add one to your cart, get a confirmation page re: that, and go to your cart to checkout without EVER SEEING the notice- if you don't scroll down. If you're familiar with a product as I was with this test, you have no need to scroll down. (screenshots available). The notice is in small print and is seriously less than obvious. I consider this an expensive lesson in online shopping (most of these will likely go unused), and will avoid WalMart as much as possible in the future. read more

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I usually come to this Walmart, if I absolutely have to. This one particular night I was shopping alone, when I noticed an older tall, white man with tattoos that cover up to his neck watching & following a group of three girls. As I noticed, he noticed me watching him & abruptly turned around and said, "you got a problem?" I responded, "yes. I've noticed you walking around following this group of little girls" to where he responded "I'm an undercover shopper why don't you mind your own fucking business and quit interfering with other people." I responded, "excuse me? You're following three little girls, wearing jeans and a plain black T-shirt, who would look at you & just assume you're an undercover shopper?!" He then got on his radio & said, "yeah I need back up, I have a little girl trying to disrupt and interfere with my job" WOW is all I can say, with how high trafficking has been you would think there would be appreciation, or even an apology for the poor misunderstanding- but even after the floor manager came, noticed me visibly upset there was no apology, he refused to give me either his, or his employees name. The guy is about 6'3 or so, white, bigger built, wears jeans three sizes too small & has tattoos on his neck. I've been back to this location a couple of times, and see him working as an undercover each time. Horrible experience, especially shopping alone as a woman at darker hours. read more

This review is for the curbside pickup. Sat there foe 40 minutes. Had to go in and get my stuff

Never again. First time visiting this place and I guarantee it'll be the last. Horrible experience. Came to do some simple grocery shopping after work. On the way out I was picked out of a considerable sized crowd and accosted for a check of my receipt. My frozen dinners were all paid for, of course, but, I was made to look and feel like a criminal and for what? Good job trying to ruin my night during the festive season but in the end, you lose Happy Valley Walmart. read more

Walmart management allows pets into the store. Dog was seen walking with its owner through the food section the evening of 12/26/2018, then the rest of the store. Clearly not a service animal. Notified management, but they said it's not a priority. Called the police, they said they can't do anything because it's on private property. From the AZ Central website: The Food and Drug Administration's Food Guide lays down the law: with few exceptions, live animals of any kind are not permitted on the premises of a grocery store, a restaurant or other food establishment. The prohibition applies to dogs, cats, birds and other animals. Animals are unsanitary, and the law protects the national food supply from contamination from dog drool, urine, feces and other material that dogs carry on their coats and paws and might leave behind on store shelves or counters. https://yourbusiness.azcentral.com/laws-regarding-dogs-grocery-store-16674.html read more

Customer service sucks here!! There's this manager named Josh (ironically) who has the worst attitude I've ever encountered. I tried to exchange some diapers that I received at baby's shower (size 1, for size 2) and he made a big deal about but having a receipt. What was even more laughable is when he asked "how do I even know they purchased it here?" Mind you it was a parents choice brand which I pointed out and then he said yea but it could've been from a different Walmart.. which makes absolutely no sense! Furthermore, when I returned on a separate visit to shop (nearest Walmart to my house) he just started me down and smirked and it was just uncomfortable being there. read more

Norterra location horrible the people are nice for the most part but the bathrooms are insane shit everywhere in big bathroom and paper towels and toilet paper all over floor day n night . The people that work there look at it in distscuss and wont even pick it up on the shift . The girl or whatever it is no offense but omg rude! My daughter went in i was beside her letting her do her first western union from a friend of hers and the cashier was absolutely rude ridiculous look on her face then rude to me questioning me on who and how my daughter met the person sending her money and western union only asks for photo i.d. with name and confirmation period ! Do not go here for western union ! read more