I'd like to take a moment to recognize one of your employees, Jose who works outside collecting carts. I truly appreciate the hard work and dedication he puts into his job, especially having to work outside in the Arizona heat. It takes a strong work ethic and commitment to consistently show up and get the job done under those conditions. He is a hardworking young man who deserves to be recognized for the effort he puts in every day. Employees like him are valuable and should know that their work does not go unnoticed. I sincerely hope management takes the time to acknowledge his dedication and consider rewarding him for his hard work. In my opinion, he deserves a raise. Thank you for having employees who are willing to work hard and take pride in what they do. Please make sure his efforts are recognized he truly deserves it. read more

The store is super clean and in great condition staff are what you'd expect from a Walmart the only person who does there job is the greeter everyone else is on there phone. There's numerous parking spaces as well. read more

I stopped by to get photos printed out and the employee in the photos area was super nice and was able to assist me quickly. I was out in about an hour because the prints do take about that time or can be sooner. I also got magnets and a one of them came out funky and the employee took it upon herself to fix it and reprint it for me instead of trying to give me it with the flaws it had, I appreciated that! She told me it was curved at the edges and had black marks on it and she did not want to give me that. Great customer service right there! read more

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Well... I found what I was looking for. I encountered several Walmart employees. Including the greeter not one said hello or good morning. (I remind you this is the same store where I watched an employee assault a customer and hurl homophobic insults at him last year) so they do interact, just not today I guess. Of course the self checkout area was open but I don't use those because... well I don't work there and my daughter once made a simple mistake which resulted in a huge issue. The cashier was wearing a mask.... weird, weird because he was handling money without gloves or cleaning his hands between customers or touching his face.... so..... pointless. It is impersonal and makes it hard to understand them. He didn't great me anyways though. I said thank you after checking out.... no response there either. All in all the staff was just rude today. read more

Walmart Supercenter - Grocery Near Me - Phoenix, Arizona

Check your food , expiration dates and receipts coming here. I'm grossed out! I'm done with this place! Not the first time! I got these today 8/4 look at the expiration date! No sliders for my family today! Gross moldy expired bread! read more

Walmart Supercenter - Mold - Grocery Near Me - Phoenix, Arizona

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Hey, it's a Walmart, so not a lot of expectations. This store is on the far northwest part of Metro Phoenix, with easy freeway access and tons of parking. The store was fairly clean and orderly. And, the shelves were well-stocked. If you have Walmart+, checking out is a breeze with the app. read more

Happy to have returned and had a pleasant and peaceful shopping experience, being left alone. Lots of smiling workers tonight! That was nice! read more

Do not have this location mount and balance tires watched tech try to balance , new tire purchases here for 2.5 hours till another tech came in and did it in 15 minutes, techs are not well trained , got all four finally done after 4 + hours in that time watched numerous customers waiting hours on simple oil changes , even a simple battery swap out took 1.5 hours . Too funny having automotive background just makes it worse to watch . Go anywhere else not here read more

Worst service center in the valley. I bought tires online from them and then had the store install them. First of all they were pissed I bought them online and then when I came to pick up the car they tried to bill me for them!!! Now when I try to get a rotation and standing there at 7am I'm turned away by a rude clerk. I could care less she was there til 9:30 and had to open this morning. She should keep her internal issues with management to herself. Never will I buy anything from Walmart again. read more

Parking sucks here if you're not handicap. There's a lot of parking for pickup. But those are more than 3 quarters empty. People are parking there & then walking inside. So why take up 20 spaces in front of the store? read more

You guys need to clean up your store and get staff that actually wants to work and don't text while your working or at least don't make it obvious read more

Thee worst experience at any Walmart. Poor customer service at the self checkout. Buyer beware--the machine says "coins" implying you can use it to pay exact change but NO. It takes your coins and please do not ask for your money back or heck give them the coins just to give you the dollar you want instead of the change---no. Don't ask for a supervisor because they will tell the clerk to just give you the coins the machine ate and not come out to address the issue. You can't ask them to just take the change back to exchange for the dollar either. All the while-- while you wait one of the clerks states they need to verify you even put the coins in...LADY IT WAS 2 CENTS. Like come on!!!! Ridiculous customer service. Wow. read more

Why isn't there ever enough cashiers checking out your customers. I'm just surprised how many employees are walking around looking at the long lines. If you would like all the customers going through self checkout you may want to hand out W4's for doing work you hire for in the store. read more

Nice location. Easy parking big lot! All the employees are still doing masks and gloves and such. Place is really clean. read more

Walmart Supercenter - Walmart at Happy Valley Rd and I-17 - Grocery Near Me - Phoenix, Arizona

I choose no stars for this business. During the past 5 years they have gone downhill tremendously in just about everything that they offer for services. Delivery, pick up, making you work more than their employees do at their job, it's really bullshit that you have to work on your own and get everything done in the store. They will watch while you wait in line to check out the groceries on your own. They will watch as your light above yourself service register goes off indicating that there's a problem and they will continue to just chitter chat with each other. I put in an order for delivery to my home on December 30th at 11:30 p.m. for my computer. On December 31st, I was told that my delivery had come to my house but there was a problem. I checked the app and found that it was brought to my house at 9:00 a.m. but was returned for no listed reason?? Through the apps encouraging me it prompted me to pick another option for my grocery order ( which included most of the snacks and munchy food for my New Year's Eve party I was planning, all the way to the champagne ). I picked the option to have my order redelivered. It stated on the app t byhat it would be on its way to me within 2 hours. As of 8:00 p.m. New Year's Eve my order still showed as processing but being delayed. I chose the option of chatting with a customer service associate who guaranteed me that he knew what I was going through and how horrible this must be. He even gave me his insurance that he ramped it up to an escalation and it would be taken care of first thing in the morning. As of right now 3:20 p.m. mountain standard time here in Phoenix Arizona my order still shows as processing. It shows as it has been fulfilled and picked, but the delivery is delayed. Thanks a bunch Walmart for ruining my New Year's Eve! This is not the first time this has happened read more

I'm new to the area and shop here on a weekly basis. Parking is abundant, the store is clean and the employees I've encountered have been friendly and helpful. read more

What can I say? It's Walmart. The prices of some food items are considerably cheaper. For toiletries and things like soap and shampoo, there is a large selection and reasonable prices. It's a good place to find brand-name underwear or a cheap holiday tee shirt, but the quality of a lot of their clothing is not the greatest. I've actually had helpful employees and the last few times I've been there were several cashiers available. It serves its purpose. read more

Was shopping for my dance recital and had left our cart for 2 damn minutes and LP had took my cart and had to search all over again for the items i need, no sizes were left available. Dont come to this location ! read more

The absolute worst Auto center there is I waited two hours for a battery changed I sat and watched them tell me first come first serve but I've seen two cars that was behind me get oils changes (no appointments) they kept skipping me over and over til I said something and yet still looked over the women upfront in the auto care center are incompetent lacks basic knowledge about cars Maybe just maybe it's because I'm black ‍ read more

First time to this Supercenter location and pathetic experience. They have self service pickup kiosk but no where it says that photo and some other exceptions pickup are not there. Also, after asking pickup kiosk assistance she directed me to photo center but there was not even a single assistant there. I had to wait almost 15-20 mins waiting for someone. I couldn't see even a single Walmart associate around electronics section to ask. Finally, guy arrived but he was least interested in greetings and helping me out. He was more worried about removing his leather jacket and wearing the Walmart vest. read more

Walmart Supercenter - Grocery Near Me - Phoenix, Arizona

Why can't there be more people checking customers out??? Why have all those lanes to have 2 people working!!! And then you staff the two slowest people possible. Customer service is a thing of the past read more

This WALMART SUPERCENTER is the best! I have had the pleasure of taking my mom shopping at this location for the past several months. We moved my parents to Az several months ago. My mom was very attached to her Walmart so I was worried this one would not compare. After all she had been going to her previous location for over 25 years. My mom LOVES this new location! She likes it better than her old one! Way better! Every time we go there I add a name to my notes for my review. The entire store is filled with AWESOME EMPLOYEES! I am going to start with the pharmacy! The pharmacy means a great deal to my parents. They are so helpful, smart, knowledgeable about their medications, transferring medications from out of State and informing my parents of new medicine! Walmart pharmacy even delivers their medication (via Fed ex..I believe) which is so nice bc my mom doesn't like driving! Sunil Murthy, Kyleigh and Heather helped us in the Pharmacy! All were exceptional! Thank you for making my parents feel so comfortable with their medications! An adorable gal named Jasiya checked us out and was so kind. Keep in mind my mom was definitely comparing so I was keeping my fingers crossed. We hit the jackpot at this Walmart. Jasiya was a sweetheart with excellent customer service! It just kept getting better. The nicest lady, Ela must of thought we looked lost and asked us if we needed help with anything! I was actually looking for the restroom for my dad. She helped show us where it was. Jessie helped find taco sauce and even came and found me a few minutes later after he found some in back! Who does that? Jessie does! thank you, Jessie! Lastly, a man named Dennis was sooooooo helpful in looking up something for me. He had excellent customer service skills! In totality I am just blown away at how AMAZING this Walmart location is. I love my mom's new Walmart and I am so grateful the staff made it so easy for her to love it, too! THANK YOU WALMART SUPERCENTER ON HAPPYVALLEY! You are the best in the biz! You should get a million stars! read more

I used their photo kiosk today, I didn't get all my pictures. I understand human error. However I informed the woman their should be five. I attempted to call the department and apparently it's easier to reach GOD!! Unbelievable the long, long unnecessary holds, transfers and stupidity. Bring shorthand doesn't excuse this behavior just say well have someone call you back. read more

The store is always clean and lines not too bad. Sadly if you go anytime after 5pm the shelves tend to missing alot if items. They need to work on restocking more throughout the day. read more

This is a complaint about my experience I encountered when I returned my airbed. I am aware of the return policies about air mattresses; I specifically read the guidelines from Walmart's website before I heavily lifted the product back into the store. I bought back my UNUSED/UNOPENED air mattress WITH A RECEIPT WITHIN 90 DAYS. The lack of training from these uninformative Associates is appalling. Not one, not two, but three employees declined to offer me a refund or credit. One happening to be a manager in a yellow vest named Jeremy. He did not bother to look at me and had his back against me stating it is written on the shelf in the aisle and offered an exchange only, then walks away. Quite disrespectful, especially if you are working in upper management and in the service department. I spent a huge ordeal trying to solve this issue and demanded these employees show me a written statement of their return policies for airbeds. It wasn't till I pulled up from my phone and recited to the employees about the return policies from Walmart's website and they were dumbfounded. Finally, another manager came and informed the cashiers that returns are indeed acceptable when it is UNUSED/UNOPENED! There is a reason why Walmart has a bad reputation because of situations like these. The staff at this location needs immediate reinforcement so another customer does not have to dread the returning process. read more

Don't bring your car needs here horrible management ,workers are bad came here only because it's the only shop open at the time for repairs but waited here over an hour for a tire repair when they had no one keep giving them chances but it's been worse the more i come don't come here read more

The manager fixed an issue that was caused by another Walmart auto center. He was the one who corrected this himself. I'd go back to have auto service done in this location. read more

Worst Walmart experience. For some reason they keep electric toothbrushes and water flossers locked up in a case. I pressed the button for somebody to open it and didn't get someone for about 10 minutes. I wasn't allowed to continue shopping with it so the lady said she would put it at self checkout. Once I was done I asked the person working self checkout if it was up there and she said she'll check customer service. She told me they are working on it so I was standing there for at least 10 minutes waiting. She came back up to me to double check what the product was and then saw it sitting on her computer desk. She blamed me for "not looking around". I told her that was a rude comment and that isn't my job especially when they have such strict rules on a $37 water flosser. Never coming here again. read more

Walked in a little before 8:30 PM on a Saturday with a return and no one was at customer service. Workers walked past me for 10 min until one person approached me. He told me returns close at 8 but tonight they closed early for some reason. No where online or in the store does it say when returns close. I have a trip I am going on and do not want to miss my return window. Additionally, the lights in the parking lot are broken. Inconvenient and poses a safety hazard. read more

Worst Walmart. Stood in line for 25 min while both cashiers (the only 2 cashiers) couldn't figure out how to do transactions.

Worst customer service. Never enough assistance at the service desk, impossible to get ahold of on the phone, and I have had issues with each of my deliveries and grocery pick ups. read more

Awesome It's clean nice and friendly . I like working here it's very convenient and next to stores like Ross Tjmax Ulta Lowes and fitness centers like Orange Theory and Mountain Side fitness read more

Employees that work in the toy section cherry pick collectibles before stocking the shelves.

If you are Hispanic expect to get targeted. I was paying at the self checkout and Luke made it very clear he was watching me he even froze my transaction. I don't appreciate the discrimination. read more

Love coming to this Walmart. It's nice & clean. They added more self checkout machines. Also they added some scan and go machines. Not sure what is the point for that cause you need to put all your stuff from your cart on the conveyor belt then scan everything then bag it then put it back in your cart, all by yourself. They do move a lot of stuff around. Sometimes you can't find something cause they move it somewhere else. read more

If I could give zero stars I would. If you're not a current color then don't go. They will not help you find anything and just have the young person stand there while rubbing his face then turn around and leave like you did not just ask for help. Then doing self check out. This young girl stood right by me watching me scan to make sure everything was scanned while another color just got a free pass. Mind you I'm Mexican. Then have the lady at the front ask me for my receipt and by this time I was over it. Just the worst and I would pay more money to shop at target than this place. They need some changes to this store. read more

I came to this Walmart to send money to Mexico. The experience was awful and disrespectful from the beginning. The woman who help (Anna) came into the register at the customer service area, with her phone, texting. She took around a minute to finish her personal message, but he told me to: "hold on, I am dealing with a friend that is freaking out" I ignored the comment and let her finish. I wanted to get my business done and leave. But at this point now answered a phone call and talked personal stuff in front of me. Had not acknowledgement yet. Then she's done, yells at me and gives me a very disrespectful and unhelpful answers. At the end she lied about the transaction. I proved that to the multiple managers that came to me and told the the story. Then they kept for an hour my id accusing me and screaming it was fake. All false and so denigrating. I called the cops to recovery my DL, and prove them what a racist awful human being they are. I got their names and pics so you know whom they are and don't interact with them. It's how disgusting some people can be. ‍ "Anna" "Austin" "Destiny" "lost and found manager " read more

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Customer Service department is CRAP!!! Always short staffed all hours every day. Always understaffed!! If you buy anything from the store make sure you don't need to return it!!! read more

Got accused of stealing a $7 pack of dishwasher pods and stopped by NUMEROUS employees after purchasing in self checkout this morning. Employees followed me to the door and blocked me in. COMPLETELY unacceptable behavior towards a paying customer. Will not be back and will be reported to corporate read more

I've come to this Walmart various times, since it's right up the road. I have always had a positive experience when coming to this location. I've shopped here, returned items here, and did the online pickup, never had an issue. Today was the first day I had an issue. I had to return a couple items, and when entering to the one door that is open, the security was a complete jerk. He asked if I was returning an item, mentioned, I was, and his response was our systems are down. I then asked (May sound stupid, but wanted to confirm), "the customer service location?" His response to me was, "yes, I just said that". Like really? I went back to my car to put my items back that I wanted to return. Otherwise, I have always had a positive experience with this location. Super clean, organized, and staff has been friendly. read more