I place an order they charged me for a one pound of ham never delivered. I called 4 times you get an ai assistance then they transfer you to a person who never picks up the phone Walmart will never replace Amazon when you have a problem at Amazon they take care of it but Walmart dose not read more

The lack of fcks from the cashiers or anyone here with a blue vest on is impeccable!!!! Oh and for their convenience they decide when they can and cannot comprehend or speak English. Target me!!!! read more

Not one employee knew where ANYTHING was , not one. I'm very serious , not one , and if they didn't know where anything was and they couldn't get that across to you, they just said no English. To be quite honest with you personally it just put me off the place. You're trying to find things in a football pitch size store and not ONE person has a clue . Pathetic. I added one star because I had to to complete the review. But if I could've got away with none, that's exactly what I would've put. read more

I drove out here because I needed some items that I couldn't find in my area. This is like a regular Walmart and luckily does have fridges and freezers. I also bought a home goods item which was online $22 and when I got home I saw it was $28 now I'm irritated because I could have paid delivery and not drive out there if online is cheaper. Condoms and trash in the parking lot. Store itself is very nice. read more

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I needed a feminine fertility product that was locked up in a box near the pharmacy. When I finally found 2 associates working at the store to ask for help neither spoke English and had no idea what I was asking. Another older couple also wanted something from inside the box but gave up and left. The pharmacy was not helpful so I went to the main customer service desk and asked for someone to help. The associate there said ok and walked over to a door that she spent the next 15min knocking on with no response. I left and decided to order the item from Amazon. It's embarrassing enough to shop for these items and absolutely ridiculous to have to go around the store asking for help with them with no response. Thank god for Amazon! read more

Walmart Supercenter - Products - Grocery Near Me - Naples, Florida

Ordered vitamins with free delivery. But found out not free. Charge was added for tax (no tax on vitamins in Fl) service fee and delivery tip. Increased price by over 22%. Totally misleading and from now on will use Amazon that does not play games. read more

Most of my crayons were broken. Yeah, most of them they were broken I'm going to refund. read more

Walmart Supercenter - Grocery Near Me - Naples, Florida

Best walmart around. Get everything i need to stock up the condo plus all my vacation needs stuff. Food, toiletries, t shirts,socks etc. Fly in from jersey, go straight here, stock up on enough stuff to last me all week and spend hardly anything. How can anyone not love this place? You cant beat the prices and convenience. read more

We stopped in late night for a few items that my sister needed for dinner. We were pretty surprised to see that the store was under construction. They had tons of workers inside on machinery fixing up the store. They also had a manager walking groups around looking through food items to stock or count items. The store was pretty busy and it was an hour before close. We walked through a few aisles and they had boxes ready to be stocked. It seems as though they were making some changes with stocking items and moving them to different aisles. read more

Walmart Vision Center is the worst ever!!! Worst Customer Service, worst prescription, worst glasses. DO NOT BUY YOUR GLASSES THERE!!!!

Had to wait 20 minutes in one long in line at closing to buy one item. Amazing as there are literally dozens of Walmart employees waiting in that same long line to purchase items or walking around store to do after close department reset. Furthermore, employees can't explain why only one register is open. At this Walmart and two other Walmarts in Naples, I have asked numerous employees where certain products are located and either they have no clue OR they don't speak English. Moreover they seem to be apathetic to helping customers. read more

To the Walmart CEO: You do not pay me to be a cashier so I will Not shop at any Walmart store that expects me to do a cashier job. Too many people in need of jobs and you are too greedy to hire cashiers. Have a nice day! hey read more

One of the largest, clean and nicest WM we've ever been to. The shelves were well stocked with fresh products and priced right. The produce and meat selections were better than other WM's we have stopped into. What really caught my attention was the young lady that checked us out. She was very polite, greeted us and thanked us after. Most unusual in most stores. read more

Walmart Supercenter - Grocery Near Me - Naples, Florida

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As far as the size of the store, parking spaces and volume of the goods-no complains. When it comes to customer service-its horrendous. I was yelled by the Walmart associate for asking to help me. Her actual words were: "No, I can't help you, I am on a middle of something. I am working on the order for customer." She was so irritated by my question and the fact that I interrupted her looking for something, that she literally yelled at me. So, if you do not want to ruin your Sunday, do not ask for help. And one more thing, do not go to a cashier, go to self-checkout. read more

Worst auto service center. Super slow. Tried to call 2x, day before for an appointment. No answer, no vm. So showed up at 7am opening time. No one around. Finally opened at 7:16. Just an oil change for gods sake. Desk person slow, and not customer service oriented. This will be my last oil change here. I'm second in line and it's now 7:30 and they still haven't taken my order. This will be a long morning. read more

When did this Walmart become a dog park??? Every time I come I. There are more and more dogs on leashes walking around. These are NOT service dogs. Service dogs do not lunge bark or try to snap at small children walking by. Tonight I saw two LARGE Australian shepherds, barking and lunging at guests, all while putting their noses on produce as they were large enough to smell the fresh produce. I witnessed on this same trip a little chihuahua marking the bottom of the shelving as owners were on the phone. Will not be returning as this DISGUSTS me. I also know VERY well the difference between a service dog and not. I have family members who use REAL service dogs. Absolutely disgusted. read more

This might be the nicest Walmart I've ever been to in my entire life! Shelves are fully stocked, clothing is fully stocked (such a variety), clear signage and the staff is friendly and rarely any lines. read more

Worst Walmart ever.......I'm not sure where the other reviewers shopped but it wasn't here. Safety seals broke and vitamins missing to stick deodorant with cap missing and definitely used.......packages still hanging but empty/stolen product. Dirty store with absolutely no customer service. Oh, my wife set her prescription sunglasses down to pick some produce and when she turned around they were gone.........will never be back! read more

Went here yesterday for a mini fridge as ours had broken. Dennis from Hardware was soooo great and helpful, getting the fridge on to a trolley, and helping us get it into the car. We had to take it out of the box to fit it in the car, and Dennis even hauled the box away for us. Very friendly and helpful!! Made the trip a breeze. read more

This place is great if your doing some food shopping, or picking up a birthday gift. But they have a lot of options which can get quite overwhelming. Everything is very spread out making it hard to see what your looking for. And it's a bit pricy. Also the check is really confusing and it's difficult to get your cart in to the check out. They have good stuff but it's all so busy and overwhelming. read more

Do not order from walmart.com. I ordered a twin storage bed with drawers. It was delivered by FedEx in a HUGE heavy box. Well, the box was damaged and wooden pieces of the bed were falling out totally damaged. After an hour phone call with some customer service person in the Philippines ?!!?? He said I could not get a refund unless I sent the bed back I said I couldn't send it back the box is severely damaged I offered to send photos to no avail. So then I did a chat online with walmart.com and they said the same thing they said they would send someone from FedEx to pick it up. Ya right. I said it cannot be put back in the box the box is damaged they did not care I offered to send photos they did not care they're not willing to offer me a refund for the damaged bed that I received. So I guess I paid $249 for firewood. Do not order from walmart.com they have terrible customer service and do not stand by their products nor do they care about customers. So buyers beware !!! read more

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Super nice , kind the best attitude is on Joseph who is at the entrance. Its nice to see a person happy and enjoying his job...

Went in for one item that I was looking for . And found it I scanned it with the Walmart app and it showed one price . But when I went to check out it showed $300 I called an employee over and showed him and he also scanned with his device and it showed the same price I saw on the Walmart app. So he called the manager over and she said oh on!! I can't put that price on the app. Because the price that is showing on the app is a online price not in stores but I have the location set for this Walmart . And I asked her . If she could honor at least one she said no I can't when actually they can but they choose not to. July.11.2021 @ 10:00pm read more

1 gold star for participating. It's dirty, unorganized, and unprofessional. I feel like a Somalian Circus would be managed better than this place. There is one manager that looks like a soup sandwich. His uniform is baggy and hangs off his body, he is a skiiny white guy and he walks around like he has rocks in his shoes and wears a constant indignant look on his face. read more

Worst customer service I have ever experienced, I got an ID (32) years of and the guy said I walked in with someone random Haitian (women) which was completely bs and said he wouldn't sell me the alc because I was near someone else. I told him to check the cameras so what ever you need to do. But he was more concerned with getting in trouble. If you can't properly watch who comes in together then you shouldn't be there! I had to go to Publix's and spend 9 dollars more on the same items. Mark the manager needs to be fired or someone with good eyes needs to watch for him. I hate to say it but your communist rules are hurting our community. Go suck a dick Walmart and mark I hope you have u get fired! read more

Everything I wanted and more. Clean, bright, neat, staffed with lovely people, stocked shelves, wide choices, great prices all under one roof. A neighbor Hood store that has your interest at heart. read more

Expected delivery between 4 and 5 but driver couldn't follow simple directions to get here. No one contacted me at all to tell me he wasn't coming. Meanwhile I'm getting alerts he's at my door and even got a text asking how much I want to tip for this delivery I didn't get! I had to call to find out what the status was. They sent another driver so 2 1/2 hours later I got some groceries but soon realized I only got half of them! Back on the phone for 1/2 hour going thru this but they will only do a refund for what's missing and refuse to just complete my order!! So 3 hours wasted and only half my order. read more

It takes way longer to check out than to shop. Not enough registers open and the self checkout is a joke.

Wat do I say; it's Walmart lol they have a huge range of lots of stuff that's reasonably priced. I get a lot of stuff for my daughter here because kids grow so fast they need disposable clothing that's affordable. The only down fall is customer service the attitude makes the DMV look like a 5 star spa. I have literally stood in the store stopped 5 employees for help they all said they would send someone; I then called in store customer service to complain and ask for help and then I called corporate before someone came read more

Worst tire change experience on this Wal-Mart location. Was there on Monday morning around 8:00 a.m, had my two rear tires changed, only 1 customer ahead of me.got out almost at 10:00a.m. Understand, you want cheaper price you got wait more times there, but this guy installed two different size tires on my car.Now I have to get up early morning go back there get the same size tires, hope they can do something about it and not let me wait 2 hours again. read more

While they have just about everything you might be looking for, staff is the most unhelpful I've run across; the first two didn't speak English and the last couldn't be bothered to look up the price of something that didn't have a tag at checkout. Told me I'd have to go back to the dept. and get another one myself. read more

Ordered tires on-line at Walmart.com and they deliver them to our local Walmart. Went to have them installed and...no joke...they had us go to a separated part of the store and get the tires ourselves and take them back to the auto department. Then they wouldn't install them because they said they weren't the correct ones. They are the same size as the ones that came in the suv when I bought it new and the same size that was still on it. Loaded them in my suv and drive to sears where they installed them. Never again! read more

Very frustrating experience in car service department. I ordered tires one evening and it was terrible. They did not have enough help and I waited forever. finally the manager helped me out and I ordered 4 new tires and had them replace a battery in my jeep. when they called the next morning to tell me my tires were in I went up there right away. since it is first come 1st serve.' I parked my car in line and went to check in. i waited for about 25 minutes to be checked in with only 1 other customer ahead of me and 2 people behind the desk. One gentlemen said I had to wait for the service guy to check me in because they only have one computer. Finally the service guy came and said he was leaving then! As a not so happy customer I yelled I just wanted to give someone my keys so I could leave the car for the tire change. finally the other cashier miraculously said he could check me in. WHAT THE HECK IS GOING ON HERE?? On both days you had some very angry customers other than myself. Your service person's comment to me was not "I'm sorry its taking so long", but was "If you have a problem go to customer service!!!! WHAT?? REALLY??? EITHER GET THEM MORE HELP, MORE COMPUTERS OR MAKE THE EMPLOYEES ACCOUNTABLE TO SOMEONE IN CHARGE. DON'T BLAME IT ON THE CUSTOMER. WE CAN WAIT A BIT, BUT GET TO US AS QUICKLY AS YOU CAN INSTEAD OF THEM TAKING THEIR SWEET TIME. YOUR COST MAY BE A LITTLE CHEAPER BUT I FOUND ITS NOT WORTH THE HEADACHES. I JUST SPENT $1100.00 THERE AND IT WAS NOT A GOOD EXPERIENCE!!!! read more

If you are looking for the worst managed store in the chain, congrats, you have found the poster child. Of course "worst managed" infers there is management, which I seriously doubt. No one could possibly be actually in charge of this embarrassment. In fact, I dare you to find someone who even works there. Good luck. Despite having acres of checkout, none but a very few lanes are open. The place had 1/4 of the lights turned off, with product thrown everywhere except where it should be. To think they sell food here, has to give the health department nightmares. A certified pig pen. read more

First of all they close at 11pm. And they remind you with 30 minutes of shopping left every 5 minutes that they're about to close annoyingly over the speakers. Then I was about to leave for a road trip and the liquor store says it opens at 9am. So I got there when it opened because I had to leave for my trip...and it wasn't open...but there were 2 employees sitting outside so I asked if it was going to open soon and they said "my guess was as good as theirs". Finally another employee walked up and was wondering why it wasn't open yet and called for a manager. The manager that came was unfriendly and seemed like he didn't care about anything. So 15 minutes later I finally got my things. I just think that for a big company they should be more prompt about opening on time, especially when they're so persistent about closing on time. read more

Ladies and Gentlemen, Be aware to auto tire and service this location 6650 Collier Blvd. Naples 34114, I bring my car in Auto tire service on 10/07/2017 early in the morning to line up my car. around 7:00am in the morning to get first customer. Yes i did I'm the one first customer. but it take 20mins to assist me. The service staff check the information of car including myself. The Service staff he using like small touch screen handy to input your vehicle information. after that you need to sign. This is important before you sign. make sure you told them this is my RIMS condition NO DEEP SCRATCH if you have time take a picture every tire. and show to them before you leave in the shop and sign the service staff. Because what happen to my Car. I sign that but i don't see saying the small screen the shop is not liable or damage your car while in the shop. Only read on the small screen like 3 inch LCD screen my Name and my contact # and what kind of car, that it. That's why i sign, But here the worst part. I'm the first customer, he said i need to wait 1hr and 30mis. because they need to put 4 new tire and Change oil my Car. i wait for more than to hours. Finally he call me my car done. When i pay my Bill show me the papers work i saw my electronic signature, I agree the Auto tire shop is not liable is damage your car while in the shop. He trick me and he don't inform me regarding that matter. and then when i check my car the 3 Rims is heavy scratch the one rim is 5 to dot on the edge. the other rims is 4 dots is deep. I think when the guy remove my old tire he using metal to remove my old tire and he got touch my rims on the edge, he don't care if got scratch or damage. button i need to finish this and install all tire. That is not right, and my oil filter he don't change. when i got home i check my oil deep stick and my oil filter, But i'm surprise my Oil filter still old. This is horrible service. For all customer just FYI if you want to change your tire and Oil change make sure check first your car tell them this is my condition or shape my rim, etc. etc. after you got your before you drive open the wood make sure he replace the oil filter if you can see the oil filter some car model is hard to see the oil filter. For me i never go back to this Shop. And i never recommend to my relative and friends and my client to go there. I'm really this DISAPPOINTED. read more