If I could give this place zero stars I would! There was a power surge on Thursday. This location was completely shut down due to that fact. Noted! But today is Sunday. They have blocked off most of the entrances to the parking lot! So you can imagine the chaos. Their claimant is that they had a power surge causing the entrances being blocked? Seriously???? No! They are trying to control the number of shoppers! Why? Because the shelves in all the cold areas are completely empty! No food! Unless you want a cake! And they want to stay open and make money off the other crap. My thought is this Walmart/Sam's is a multi- billion dollar company. You can't get up and running to capacity in 3 days?! Cop out! So you block off entrances is your answer to this and create problems? I am calling BULLSHIT! It absolutely does nothing to complain to Walmart corporation on ANY problems. Their thought is we don't take or react to complaints. It is obvious stance they take , you don't like it here ...leave! This particular location is pretty messed up in general. Small store, less merchandise and high prices. I have always found it convenient because I live not a block away. Retail in Naples in general is pretty sketchy! The stores Walmart, Target and Sam's have hiring problems . Which produces chaotic , dirty stores, and no organization. And this is Naples! The town of beautiful streets and beach houses. Frustration!!! read more

I recently got a Sam's Club membership and have had my Costco membership for over 20 years. While this is the only Sam's I have gone to, I can write that this is NOT Costco. While the store is neat, parking ample, gas station never crowded (and $7 car wash a must), they cater to more of an Hispanic community with many of the choices in can goods and spices. They do not try to go for the unusual gourmet type items that Costco carries. They do have the basics and I will note as a health conscious family, the Gary's Quick Steaks in the Frozen section are phenomenal and healthy (drain the fat) if your like Italian type beef. Meat is good, especially the Baby Back Ribs. However, all in all I go there for the staples. One more thing their app that enables you to scan your purchases and not wait in a check out line is great....BUT you still have to wait in line to exit the store which to me kind of defeats the purpose of using the app. read more

I had to stop in the Automotive section to have a battery installed. Want to give a shout out for the employee at the tire and battery register. The employee JENNIFER was the best. Very professional, personable, was a treat. She had a great sense of humor and appreciated the company while waiting. And all this while having me get through the paperwork. She was the best. Thanks again JENNIFER! Enjoyed every minute laughing with you. She clearly is an asset to the company and so nice to be able to tell you this. read more

I work at Sam's club and I like the job but the 2 supervisors are very rude people and like to pick on you for little this. I was closing and she came outside and pointed out every little thing. Like she said straighten out the carts witch we where not done, they where only a little crooked. And when it was raining we had all the carts full, and all caught up she came out and said put a poncho on and get moving. I had wet feet all day and my clothes were wet, and I went home with blisters on my feet because they where went all day. All she had to tell us is wait a little bit and wait till the rain stops. And when I got hired, I got no training and they're very disorganized. I'm not the only person saying that. The good thing is that we are very help full to customers. I would not recommend working there if you do watch out for the 2 supervisor. read more

When shopping for tires in this area I've come to find that no one offers same day service. And Earley will a retailer have your size in stock so 'Be prepared!' Ordering is a matter of a few days; week at most. But getting them installed a whole different story. Two aspects worth writing about; installation costs and ongoing maintenance. Dealers will separate charges by line to include break-down, discard, mount, balance, and install. That can run $40-60 per tire. Over the life of the tire you're to rotate and balance at manufactures recommendations so you'll pay some of those fees again and again. Now visit a Sam's Club and you'll pay a flat $20 per tire and that's it. Admittedly they are severely short-staffed so you can wait weeks to get the tires installed and forget calling for any reason. Be ready to drive back if you have any questions. But the savings is substantial enough to warrant the drive. read more

The Scan & Go is awesome. I like their selections of products, from chicken, fish and fruit.

Arrived at store on a Thursday opening at 8am to get car battery. Normally I would have just purchased battery, installed at home, then brought old battery back. But since I was told only 2 jobs were ahead of mine being done and should be less than 2hr wait I let them install saving me another trip back with old battery. Lucky I didn't wait in store since when I called from home at 11:30am to check on status, informed they had yet another just 2 jobs ahead of me before they would get to my car. Finally called at 1:40pm saying car was done. Nearly 6hrs to instal a car battery, going back to doing myself in 5 minutes. So much for honesty from Sam's employees. read more

Stopped here only one time. it was clean and nice. The store was well stocked and they were working to keep it clean. The parking lot was pretty full. They have plenty of carts thankfully and the store was well organized. Th food looked pretty good but I didn't have time to try it. read more

I really love the new scan and go at the gas pump. You just scan no need for inserting a Sam's card then a credit card. Sure make it fast. We also use scan and go for all our shopping we never have to go through a check out lane nor self checkout. Just slide the bar over when finished and show the door person your QR code on the phone. read more

Fast pick up and great place to get protein ( cafe-free eggs, wild caa AAAS ighhiigw

This is a really nice Sam's. While I am not a member, a family member is and I accompanied them to this location. Parking is ample, and what really made it sweet was the fact that they have a covered drive-through area where you can load your car after you make your purchases. Especially helpful when it's raining! Store was neat, well organized and clean. Check out was super quick. Employees that we encountered were courteous. Selection of items is pretty extensive, but I have nothing to really compare it to as far as Sam's Club locations go (since, as stated, I am not a member and haven't been in a Sam's in years). It was similar, but different in some areas, to the Costco that I frequent in my home town. A nice store that has a lot to offer. read more

The one thing I like about Sam's is that they have great deals and they carry different items. I have also dealt with them from a manufacturing perspective and their standards a high. Pricing, quality and variety. They look for unique items and their teams are Sam's/Walmart loyal. My first choice has been Costco, but you really can't go wrong with Sam's read more

I love this place because they have so much to offer. I love shopping for the fishing clothes here as the Habitat clothing line is durable and breathes well. We also shop for wines as they have much to offer and stock many Cabernets from the Stags Leap District which is a favorite of mine like Chimney Rock & Stags Leap Artemis. Another great value that Sams Club offers and probably the best deals is the gas station and car wash. I frequent here for both because the premium gas is usually about .20-.30 cents cheaper and the car wash is only $6.00 for a premium wash. They have both a brushless and brush car wash so for those who worry about possible scratches, they have you covered. Just the gas price and car wash savings alone will more than pay for your annual membership. read more

Sam's Club - Me posing in the Habitat fishing line from Sams Club - Wholesale Stores Near Me - Naples, Florida

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I will never buy tires from Sam's ever again, what a pain. I called and they can't tell me if they have available appointments for a simple tire rotation and balance. What's the point in paying for the extra road hazard for your tires??? You can't get in to take of your tires. Then they will accuse you of not maintaining proper tire care and say the warranty is no longer valid. I should have bought my tires anywhere else besides Sam. I think it's time to move over to Costco. read more

You need to carry Miracle Whip and cannister maxwell house coffee. They do in Michigan. We checked out in the self serve check out. We were told to scan and place in empty cart provided. Others didn't and I stood there and watched people scan in the same cart they used and not scanning all items. This is stealing!!!! read more

About two weeks ago we placed a cake order as a gift for my sons first birthday. When we picked up the cake it wasn't what we had originally requested. The coloring was off, the borders of the cake didn't match, and the picture that was printed was supposed to be red and looked pinkish and had flaws. When I asked if they could change it or make it look better the gentleman said, "no because it'll ruin it further." I don't normally make a fuss about things like this, but it was just very poorly done and when I expressed being displeased, there was no real effort in trying to find a resolution. Any professional cake decorator should have known that looking at the finished product, would be displeasing. My aunt ended up paying for it anyway because she felt obligated, but never again. We will not be recommending cakes from sams again. Stinks because we really do love the place -- just not the cakesssss. read more

Sam's Club - Not centered Red coloring off in picture Different shaded borders - Wholesale Stores Near Me - Naples, Florida

Over all a good place to get fruits, vegetables , meats , dog food, TVs, pharmacy, gas. Over all less expensive then Costco and not as crowded Self checkout and pay via app gets you in and out quickly. read more

This place is one busy shop especially when the snowbirds come own. I have found just about anything I was for. The customer service line can be a little slow if you need an adjustment or return of something. Gas line usually long but will save you at least 15 cents a gallon if you sign up for their credit card with Synchrony Bank since you get 5 pct back. read more

Overall very pleased with this store. A lot of store for 1 manager, to manage. Meats are always fresh! Dairy always great. Lots of nice fresh fruit. Thank you !! read more

My sams app logged me out as i was trying to pump gas at the naples location and Ceasar at the fueling station was very attentive, kind and patient, he helped me with the issue and pumped my gas! Thank you Ceasar for the amazing service (: read more

SAMs starting to compete with Costco. This store is now brighter and more cashiers are helping to speed the lines up. Avoid this place @ 5:00 and weekends. They still need a better system for exit receipt checkers they get bogged at times. Gas prices are a slightly better for Naples standard. Not always the best prices but deals are plentiful. Automatic car wash was not that great. read more

Sam's Club - Best deal in town for a dog combo and a slice! - Wholesale Stores Near Me - Naples, Florida

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I aam glad a am a Sam's Club Member, and am happy with their prices and the convenience of the app...but if you buy tires be ready to stand in line a long time before being attended to. The tire center needs staff! read more

Sams naples just opened there sushi bar. It's some of the best prices. Very fresh. Rice isn't hard and cold, like some other places that pre make. Flavors are amazing. Staff is clean polite and friendly. Thank you for opening. Will be purchasing many times. read more

The worst run wholesaler in the Naples area. Costco is so much better, for starters. In short, go to Costco and then visit Sams and you will realize the vast differences in atmosphere and mannerisms of their staff. Sams is like Walmart in ownership and every other aspect. Its the dregs of consumer life in America. But the good new is it can get worse! Their help could smack you on your head every time you asked a question. Now they politely answer you in Spanish. Sams doesn't take American express. Sams sells dirty scuffed up glasses on their racks and not clean, new ones in storage. read more

Sam's Club - A $7 chocky cake I bought with cash. I wasn't given a receipt, was asked to go to customer service to get one - I left without it - Wholesale Stores Near Me - Naples, Florida

Not the biggest Sam's you'll find, but it's clean and has most items you're looking for. The gas bar is conveniently close as well as a car wash, something I haven't seen at other Sam's locations. read more

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Seems like their scan and go never works consistently. When trying to discontinue auto-renewal customer service refused without transferring to a retention rep. Seems Costco has better food choices so am discontinuing my Sam's membership for now. read more

I purchased primerib steaks. They were tough as shoe leather! What a waste of money and time.

11.24am on Saturday. Place is packed. One guy with a scanner at the exit! A line of carts through the whole store!!! They should take their people who check cards at the entrance and move them to the exit to do something meaningful! This is a joke! read more

I just LOVE., LOVE, LOVE Sams Club!!!!! The items are cheaper, than other places, the people are so friendly and the specials are fantastic when they have them, love this place. the only thing is they use to sell Provolone cheese in the wedge and I need for my business, but they no longer carry it, only disappointing thing!!!!! read more

Sam's Club tire center... I was here in the afternoon and found there was a 6 hr. wait, and told it's best to come back at 8:00 AM (forplus members) I came back at 8:00 AM to find there were people already waiting, 5 cars ahead of me, And a 4 hour wait to have the sensors checked on my tires. Unreasonable! Either Mecene. Did not give me a correct estimate, or Sam's Club is running a very poor tire center. It is a 4 bay garage, one person working at the desk, and another 2 people working in the garage. As I spoke to another associate, he said they have a hiring problem, since many prospective employees fail preliminary tests. People who are qualified, work in dealerships where they pay better. I replied "then Sam's Club needs to pay them better. They are losing more business than they are saving money." The associate agreed... Sam's Club, management, retail planners, get your act together! read more

I love the Naples location. It's neat and clean and the staff is friendly and respectful.

hate this store the people that go here are so rude they run ‍ into you with their shopping cart then cruse you out call you names all because you got to the free samples before they did the check out is the worst the cashier doesn't say hi or howis your day going parking is wroth your life going there,i think when you go to sams club better have your life insurance paid up. read more

Went to drive thru car wash at Sam's Club, Naples Fl. It tore roof rack completely off our car roof! Took to manager, Dale, whom said their not responsible for loose items. Really?! Roof rack was bolted onto car! They want proof but wouldn't show us video of it being ripped off our car!!! Come on big box store! The odd thing is, was just under repair shortly before that happened! read more

Decent prices, decent selection Sam's vs. Costco - Costco wins. Sorry Sam, but you're quality and selection just aren't as good as Costco's. P.S. One thing I've heard is Sam's takes food stamps and Costco doesn't. Also Sam's takes Master Card, Discover, and personal checks vs. Costco only takes American Express and Debit card, and personal checks. read more

Ok, just joined and wasn't impressed. Prices were no less than Costco and selection was wanting. Not many organic products. Check out was crowded and slow. read more

11:00 on a Monday. This place is not even busy, but there is a cluster at the checkout lines. Only two lanes open. You have 3 associates helping a customer remove items from her buggy onto the track? Really? Oh and about 4 associates, including a manager, standing around talking and looking confused. My husband finally walks over and tells manager maybe he could open another lane? Of course he says yes he was just about to. So they open more lanes and guess who they take first? Yep...the people in the BACK of the line! Guys! We have been standing here waiting and you take the person who just walked up? Very poor management and no initiative with register staff. You should really do a complete cleanse and start over with staff. read more

This is a really great store and the people that work here are very friendly and helpful. It does get busy on the weekends but the lines move you along quickly. I started using the Sam's Club app on my phone and I scan each item in my cart and pay for it on my phone. They scan the "receipt" on my phone before leaving. I completely avoid standing in the lines. Customer service is the best and they always find a way to make everything work out whenever I have a question, return, or problem. read more

My first review for the 2018 new year is of Sam's Club because what's more relatable than Sam's?! It's a place that welcomes everyone, all shapes and sizes, into their doors, every day of the year (except Christmas, Easter, thanksgiving, and New Year's Day), as long as you have a shiny Sam's Club membership card! Once you get the membership, you're all set! You can go to their stores all over the country and get literally whatever you want, in bulk if you want! It's amazing. The prices are spectacular too! I love going on the weekends because, although it's crowded, there's always a ton of samples out! Come hungry y'all! And the samples aren't just for samples sake, they actually are great ideas for people like me who try to find new tasty things to cook for dinner, dessert, or to snack on! Just the other day, on a Tuesday, I sampled some yummy teriyaki chicken! Soon as I knew it, that teriyaki chicken was in my cart and on the way home with me! And just yesterday, Wednesday, I cooked some of that chicken for dinner! It tasted even better than the sample! I love a place where I can get what I need, but also what I want. Sam's Club is that place for me! read more

I love SAMs Club. Affordable membership. Downsides: they don't accept visa, don't have bags for groceries (they do have boxes) Positives: cheap gas, big amounts of commonly used item at a lower cost. We get our beverages at SAMs and paper towels, tp, etc read more

sams has some good stuff... but the people that go there are what i cant stand...(to be honest a lot of people annoy me)(but thats another story) like lately for instance....i know the rainy season is winding down..but... this sams has the covered drive so you can load your car...always nice when its pouring down rain...but most of the average mouth-breathers around here dont understand the concept...you pull all the way forward as far as you can...load your stuff and get going!!!!!! and TURN OFF your engine!!! ....especially you people with diesels!!!!!! i dont know how many times i have asked people to shut their cars off its enuff to almost make me go all GTA on people sometimes.... ok rant over....... read more