Special ordered a gender reveal cake here. They did an awesome job! I wanted it super simple and it came out just the way I asked. I wanted a vintage heart shaped cake- all white with pastel yellow writing. I asked for white cake with a layer of pink frosting in the middle. The cake was fresh and moist when the family enjoyed it. And the buttercream was perfect. Thank you for the great job on the custom cake! This is a great option for any special order cake! read more

Walmart Supercenter - Department Stores Near Me - Mesa, Arizona

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Nicholas who helps with your mobile orders is an incredible employee. I asked him if he knew where I could find an item, being that he always carts around the place, and he told me the exact isle it was in. When I said I wasn't too sure where to go, he proceeded to have me follow him across the entire store to help me find it! That's above and beyond service!! read more

Not a customer friendly experience. Shopping was fine, but the self checkout process was terrible. Needed assistance to complete the purchase but no associate ever came to help. Left the merchandise and walked out. We won't use this location again. read more

My boyfriend lost his brand new IPhone 16 and the Customer Service person took the time to look through all the lost & found. It wasn't there. They were really busy and she had a great attitude in helping us. Great customer service! Di.gonzalez@yahoo.com read more

After living in the neighborhood for 23 years I finally began shopping the local Walmart every week. The thinking I had before was ridiculous and when I finally ignored that part of me, I have been happily surprised with everything Walmart has to offer. It seems they go over board in helping their customers and that is a big deal for me. Customer service and product. Thank you for being a great outfit. read more

I'd like to recognize Lisah, who is a checker at this Walmart location. She is the most fast, friendly and efficient worker I've had check my purchases. She greets you with a smile and seems to enjoy her job!! Thank you Lisah for making everyone's day a little brighter read more

This may be absolutely the least helpful business in the world. Abysmal customer service. Zero staff ever available to help. What a horrible place. I literally asked an employee if he could page someone to come to the counter in the sporting goods department to help me and his words were "I definitely can't do that, it's above my pay grade". And if you are hoping that a manager will be helpful in anyway, keep hoping. It's not going to happen. read more

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Walmart + customers that are getting orders from this store, you have been lied to. As a customer you most likely know that Walmart + promotes that all of its drivers have gone through a thorough background check. Unfortunately this is not true. I have verified with staff of this store that management is aware of a problem with undocumented workers usinging fake Spark accounts and are doing nothing to address the problem. I couldn't believe this was happening so I personally spoke with the store manager Abil Zafari. I was amazed when he tried to blame the whole issue on the Spark platform instead of trying to fix the problem in a collaboration with Spark. I explained to him that whether he wants to ignore the problem or not he is also breaking the law by using undocumented workers. I have cancelled my Walmart + membership due to this and will not support a company that continues to break the law on a daily basis with impunity. Don't take my word for it come down to this store and look at the awning area where orders are picked up. You will see it for yourself any day of the week. I have also included a link from a man who works as a Spark Driver who took video of some of the shenanigans that are happening while management looks the other way. https://www.youtube.com/watch?v=Vg66sWILYPA&t=52s Incompetent managers live here! read more

This 5 star rating is ONLY for the Auto Center. I have been getting my oil changed here for 15+ years. It doesn't matter who's worked there those past years, the people working the counter have ALWAYS been on top of their shit. The customer service has always been excellent and they always seem like they genuinely care about providing good service. It must be the managers training them or something I dont know what it is. Ive gotten my oil changed at other Wal Marts and nothing compares to this specific location. Keep maintaining good service, I only come to this Wal Mart for my oil changes. read more

I would rate this Walmart a zero. I went to the bakery to ask them to write Merry Christmas on a cake for a party tonight. For some reason I was treated so rudely and the young girl who is the cake decorator was very dismissive and acted as if she was too good to help me. I felt so uncomfortable asking for help and when I had thanked her she didn't reply. I got home to find out that "Christmas" was spelled incorrectly. I drove 30 minutes to this Walmart my party is tonight and now do not have time to get another one. Based off our interaction I 100% feel like that was intentional. When I had called to speak to the manager the same girl who helped me answered and was refusing to take my number down so the manager can call me back. She hung up on me and when I called back she pretended to be someone else.. but it was the same voice. I am extremely disappointed and feel as if she needs to be held accountable. read more

Walmart Supercenter - Department Stores Near Me - Mesa, Arizona

One of the meat customer focused Wal Mart I. the country. At 0930 On Thursday. 9 ppl in line with one cashier each person with of 20 items or more ,, Someone called Lisa and Vanessa to register 11 and 13. And neither one came up while I was there .. can't wait to call corporate office bc the manager is no where to be food today.. read more

my sister ordered a custom heart cake from this location for my birthday and let me tell you the bakery did not disappoint!! I loved my cake and it was so good!! i think the bakers name was Amy and she did an amazing job read more

Walmart Supercenter - Heart Cake - Department Stores Near Me - Mesa, Arizona

Pickup was person very efficient, helpful, lovely young man. Redeemed my experience. Unfortunately otherwise, this location has remodeled and management evidently forgot to inform employees. Difficult to locate things when employees don't know either. read more

Horrible customer service even with some of the managers. Lost my purchased baby formula and cereal at the parking lot and the manager wasted over an hour of my time trying to help me retrieve them, only to tell me he couldn't do anything about it. No compassion whatsoever. read more

This location closes at 11pm tell me why I walk up to the entrance at 10:50- so 10 minutes left to grab a gallon of milk, and the door is locked! The dude manning the other side says " we're closed" I responded with "no you close 11" and I showed him the time on my cellphone. He said "no we close at 10:50!" Are you serious! That's absurd!!! He wasn't just turning my husband and i away but there was also like 2 other families that needed to run in and grab some last min. Items! I'm shocked at this so called customer service!! Now I work in retail, I know what it's like to close a store down but I sure as hell would NEVER in my right mind allow my employees to close the store 10 mins before our closing time. Come the hell on! That's okay I took my money somewhere else and will continue to do so until Walmart employees can pull their heads out of their A**! Ugh read more

BEWARE OF ARMED PANHANDLER IN THE PARKING LOT! I was loading my car when I was approached by a woman in a car asking for money. She parked behind my car. I did not give her money. I got in my car to leave and she had not moved her car. I got out and asked her to please move her car so I could leave. She picked up a huge revolver that was sitting on her dash and told me to back off. I told her to please move her car and I was calling the police. I got in my car and DID call the police and left that place. Thankfully they responded and called me. I then find out that it is legal for a person who is harassing you to "show" you that they have a gun. She was hoping I would threaten her. This is all legal! I reported it also to the Walmart employee who was gathering carts and he said she's there a lot begging for money! read more

If eye culd give ziro starz 4 dis revew, eye wood. I went too dis stor 2 buy sum tings 4 cistmas and Da imployes look mizeruhble. I meen, cum on, put sum smils on yur faeces. Dis job can't bee dat bad. Da manigers need 2 trian dare imployes how 2 bee happee. Any wae, dis iz my ruhview 4 dis stor. read more

As part of a Service Dog team, it is absolutely horrendous to see the kind of things this store allows to walk into their doors! (I've seen dogs in carriers, dogs in carts, dogs pulling their owners, sniffing everything they walk by, barking, tied to shopping carts to keep from pulling, EMPLOYEES engaging with a dog that was labeled as a service dog - it was not , and the list continues on). This is my home store, I have a partner who is disabled, and has a service dog. We are horrified to bring our service dog in, due to the LACK of screening from the Walmart greeters and/or any other employee. You as a business should ALWAYS IMPLEMENT the two legal questions allowed to be asked about a service dog: 1) is this a service dog? 2) what task(s) is it trained to do to aid to a disability? ESA's are NOT service dogs. Look up the freaking ADA law about what service dogs are, and what they can be. Service dogs take years to train, cost thousands of dollars to put through training. It is disgusting to see the lack of concern Walmart has when it comes to the safety of our REAL service dogs and their team. You have all these nitty bitty old people with their dogs in carts, or dogs wearing 'service dog' vest. Real service dog teams, next to NEVER let employees or other patrons to pet their service dogs, they already have a hard enough time trying to keep from distractions. Distracting a service dog is a CRIME. IT IS A CRIME TO IMPERSONATE A SERVICE DOG. It is against the law to interfere with a working dog. SERVICE DOGS ARE NOT ROBOTS - THEY CAN BE DISTRACTED when there is constantly someone trying to pet (without owners permission) bark, or call out to the dog. Distracting a service dog can cause them to miss a life threatening task. DONT be stupid. KEEP YOUR PETS AT HOME. Protect the real service dogs and their team for all these FAKE service dogs. read more

I've been to this Walmart a few times, and the store itself is clean, well stocked, and sufficiently employed. It is usually busy, so if you are especially worried about COVID, it may be best to choose the beginning or end of days to go so it is less crowded. The Pickup service is located right in front of the store, and we found that in the middle of the day a couple of days before Christmas, our groceries were brought out immediately upon check-in! The parking lot, especially in that area, can be kind of tight for big cars, but overall a good experience! read more

**UPDATE** I received an automated e-mail from Walmart's corporate office saying I would hear from a manager in 3 business days. I have not heard a peep from management at this store. Goes to show how much they care about their customers and service!! NO THANK YOU. I will take my business elsewhere! 0 stars if I could!!!!!!!! read more

Sitting in line with 5 others - the other line has 7 - 2 people available at the self checks -but no one willing to open another check out. For the elderly and disabled the self checks do not work- read more

I really don't have a problem of the overall store. My problem is with the automotive department. Went in for an oil change. They started 15 minutes late from my agreed appointment time of 8AM. They never notified me about putting the incorrect oil in my car because they were out of stock. Oil change took over an hour. I was late for an appointment with technicians I had at home. They overfilled my car with oil. The oil level on the dipstick is 2 inches above the full mark. Overfilled oil can damage your engine severely. Their services upon oil change on the website supposedly include fluid checks. My coolant was completely empty in the reservoir. I will never get an oil change with them again. I will also tell people in person aside from this review not to go there. read more

SHOULD BE -100!!! Photo dept is a nightmare!! Ordered passport photos - had to go back to store 3x - still never got my photos and I had the receipt printed with me but NONE of them could find anyone to assist me?!?!? Then I asked for a manger.... 40 minutes later and STILL no one knows what yo do or how I will ever get my photos?!?! There's not even an option to order online and have mailed to me ?!?!? read more

Seriously? It's 8 am n my husband had several pairs of jeans to try on but no. They told us at customer service, the manager has the key to the fitting room & they dont open fitting rooms til 10am. Ridiculous Why the hell don't you people give a key to customer service ? Don't wonder why you only have two stars. read more

I recently went to this Walmart to return an expensive item I had purchased. For reasons I did not have original packaging or the receipt. John at customer service went above and beyond to get my return processed. I really appreciate the service I was provided by John. I'm one to appreciate great customer service and I actually did not expect it at Walmart. But in this instance I was pleasantly surprised. Thanks John!!! read more

Great place but hard to find a parking spot. I don't have a handicap tag but it would be nice to be able to park a little closer, I'm 75. They do have everything you would need inside and everyone is helpful. read more

I come here several times a month and every time I have to come here I dread it with all of my heart. Most of your staff is extremely rude and is or pretends to be incompetent or unwilling to help with the simplest tasks. You had one lane open tonight that would except cash with a huge line of people waiting in it. I must've seen at least 20 employees standing around doing nothing and were also unwilling to answer questions or help. It's extremely unfair that paying customers need to be treated like trash. Obviously nobody is held accountable . read more

This is the only Walmart that is always always always out of the dog food I need. I buy Gentle Giant dog food 30lbs bag. It blows my mind how this is THE ONLY dog food that is always out of stock!! I even talked to the start "manager" of pet supplies he said he is very well aware of the problem. When I asked him why they can't increase their inventory he conveniently pointed the finger higher up the management chain and continued to ramble an excuse that made no sense. I realize we are talking about Walmart here but come on this is ridiculous read more

Walmart Supercenter - Gentle giants dog food 30 lbs - Department Stores Near Me - Mesa, Arizona

Yikes ! Avoid this place . I have been here since 4:00 2nd in line . NOTHING is getting done because The manager is looking on tape to prove to another customer that his oil really has been changed. OUCH !!! The genius WALMART policy is, only a manager can sign off what they call Blue Bonet inspection . But since he's( the only authorized person) is looking at a tape somewhere else in the store... 3 mechanics are standing around joking like high schoolers at there first dance and haven't done ANYTHING on ANYBODYs car !!! SHAMELESS from a company i used to own stock in ! Sam whom i feel like I know is rolling in his grave for what he must be witnessing! Dan Everyone is complaining TERRIBLE cust service !!' read more

Sometimes I pass this store on my way home and I decided recently to stop in. At first I was favorably impressed; I was able to find the items I'd come in for, the store wasn't insanely crowded and parking was OK, the line moved reasonably fast at the self-checkout, the person at the door was pleasant. The last couple of times, the shelves didn't looked like they'd been touched in between the two visits which were one day apart at the same time (early evening) same empty shelves (grocery and freezer), disorganized items, missing items...maybe a big shipment didn't come in? Maybe employees called in sick? I don't know, but I do know it looked like absolutely nothing had been done. I asked a question at the pharmacy and while I did get an answer it was accompanied by a distinct "don't-ask-anything-else-I-don't-care" vibe, and the place in general just seemed dumpier than it had on other visits. I know it's Walmart, but still...The nicest person was another customer who answered a question. The elderly woman up front acted rather pissy when I went the wrong way on exiting, despite my acknowledging my mistake and showing her my empty hands, since I decided not to buy anything. I have a very long one-way commute so I am always glad to find stores on the way home where I can run a couple of errands as I make my way across the East Valley. I was glad to find this location, but now I think I'll stick with my usual spots and wait a while before trying this one again. read more

Customer service is ridiculous. The phone just rings and rings nobody ever answers it.

Went in to just grab some toilet paper & have a look around the store for maybe anything else I might need. While minding my business & looking at the makeup. I had a under cover Walmart employee approach me asking if I needed any assistance. While advising no assistance needed, worker was persistent with helping me as I was just having a look not needing help. Again stated didn't need help & worker then stated he had been watching me since I walked in. Freaked out just went back to shopping. Throughout my trip in the store I kept being followed by the employee from the moment I walked in til I left. I had to cut my trip short due to feeling weirded out by the employee & not being able to shop in peace. This was my first time at this Walmart & glad I will never be in the area to go back to it. Please be aware of your surroundings at this Walmart & the people in it! read more

If I could give 0 stars I would every time I come to this Walmart they never have what I need they straight up always have empty shelves I couldn't even find a simple black spray paint at Walmart who ever does inventory at this store or orders there supply's needs to be fired ASAP! read more

This Walmart has really declined in the past few years. Shelves are empty so cannot find needed items, never any cashiers, or shopping carts upon entrance. No one to assist you if you cannot locate something. The store is filthy - will be going to a different local Walmart. read more

I had a issue at the self checkout so I told them keep all of the stuff and void the transaction. I left the store with no items and was charged $67.91 anyway they never voided transaction. Its been 10 days I have went 2 the store twice have been told both times it will be credited. They have stolen my money and Mike the Manager is a lier he told me to my face the cash is coming and the transaction was voided. Lier Lier Lier Mike the Manager read more

I preordered 24 mini pumpkin pies 3 days ago. I was not very confident when I was here placing the order. The two people that were working were very relaxed about the whole thing. Now I show up to pick them up on the scheduled day and, not surprisingly, no one knows where they are. They're blaming a stocker, they're blaming the warehouse. I'm not surprised but that doesn't mean I'm not frustrated. Fail in the bakery department making me look like the unreliable one. Now I'm driving 30 minutes out of my way to another wal mart that has them. read more

Store is often dirty, the shelves are not kept well stocked and very annoying to have a cart of groceries and generally only one full service aisle open with a line of five or six full carts! read more

Says 24hrs online. Drove over to do some early morning shopping and was told they don't open until 6am! Update your hours online so we don't waste our time read more

this company deserves zero stars. what aweful business practices in general so I'm not suprised that this location is haorrible. I also know reviews don't matter to their corporate emotions. i ordered a deli every that the sparks person decided to kee for themselves. when that was discovered the manager was sorry but still took 10 days to give me credit for my purchases. who doesn't budget their grocery money. no more Walmart read more

Terrible example of proficiency and support to the staff. No cashiers and stupid auto checkouts. Put PEOPLE back in the store. read more

Walmart Supercenter - One line open and I'm in a line full of people. Waiting for a cashier. Walmart needs to hire more cashiers and STOP with self check outs. - Department Stores Near Me - Mesa, Arizona