Got our flu shots here this year (2024). This is the CVS closest to us. They are doing their best…read more Sometimes they are understaffed and the wait for the pharmacy is long, but that's more of a corporate issue. The staff and Pharmacist here are amazing. They have lots of good stuff at this store including a little clinic.

I'm switching pharmacies because the pharmacist was so rude. I kept asking to speak with a…read morepharmacist and she would not identify herself as a pharmacist (could barely understand her, anyway ) she wasn't wearing a name tag and repeatedly accused me of assuming that she was a tech. i simply wanted my question answered and she just needed desperately to have an argument; needed validation or wanted to assume I was racist. so, I will be switching to another Rx. life is way too short for that kind of unprofessional drama. There were some nice people there that I have had the pleasure of interacting with over the years, so, I'm switching because of her and nothing else.

This pharmacy is absolutely terrible. I have a monthly prescription and they input the dosage and…read moredays incorrectly, so when it was time for my refill my insurance said they weren't covering it. I paid cash and then I had to get my insurance involved where they were able to see the scanned script and that the pharmacy was wrong. I had to go back to the store for my refund and they were insanely rude and this was THEIR error. I've never gone back as the Walgreens across the street is wonderful!

This is not a 24 hour store/pharmacy. It's the closest to my home and the slowest. If you call, the…read morephone will ring with no answer. If your doctor calls in a prescription for you, they may or may not fill it the same day. They seem to be understaffed and always have a line in drive thru that goes around the building. They can NEVER get my name right. I pulled up at 815pm to be waited on at 830pm and was told they are behind and the prescription wasn't ready. I told them my doctor called it in around 1pm. He said they are short staffed, giving Covid shots and backed up in drive through and on the inside. ‍ I am going to ask if they could use some part time help.

DON'T TRUST THIS STORE!! Their display for Valentines candy said "Buy one, get the second one for…read more$1.00". I took my two choices to checkout and was charged full price for both. The employee had no idea about the sale or the signage. He offered to cancel the sale, but didn't offer to honor the sale. Thank goodness Walgreens is across the street! ADIOS CVS!!

They are super busy in the pharmacy. They have orders stacked up everywhere. It's kinda crazy how…read moremany pills they peddle. But they were very kind and helpful to me. The pharmacy tech asked me how she could help me. I have been trying to get a prescription filled for several months. My insurance company keeps denying the medicine my doctor wants to put me on. I found a coupon online from the manufacturer And thought I would try it here. I have tried it at other locations and it's not worked. The pharmacy tech got together with the pharmacist. They were both very helpful. They did some finagling and were able to get my insurance company to pay for some of the prescription and the coupon to pay for some of it. This meant that I still had a pretty high co-pay but I also saved $1000 on the retail price of the prescription. I am quite pleased! This is a Pharmacy that will go to bat for you. That's hard to find these days. Bravo, 3rd Street CVS.

7:00 AM on a Sunday morning have a note taped to the door in black ink that says no entry. Lady in…read morethe store, mopping the floor won't even look at you when you're at the door. I usually have a good experience at this Casey's, but why at 7 AM on a Sunday morning would you lock the door and keep making any sales and not acknowledge anybody at the door absolutely ridiculous

One of my prescriptions wasn't in the bag when I got home. I tried to call the pharmacy but it…read morewouldn't let me talk to a live person. I had to call the front end, ask for a manager, and be transferred to the pharmacy. Once I got a live person I was told my other prescription was sent to a different location. When I said "Why would one of my prescriptions be at one location and the other be at a different location? That's dumb." I was hung up on.

CVS on S 7Hwy has won my heart!…read more I called to transfer 10 scripts for my family due to insurance changes. The pharmacist was amazing and listened to everything. I know it will take time to finalize these 90 day prescriptions, but the staff at CVS seemed knowledgeable and willing to help!

The representatives rarely answer the phone.. As well as shutting the drive through window minutes…read morebefore close while having a line of cars that have waited close to 30 minutes. Wouldn't recommend if the prescription is very important.

I find myself at CVS more these days and this time truly a God send…read more I was sick, COVID sick. I need the prescription tonight and I left Care Now right after 5 and another unnamed pharmacy was not very efficient so I drove to this CVS. Love that my prescription was there. In drive through, she obtained my insurance, because my goodness that medicine is high if you don't have insurance. I ended up having to go in but still the wait wasn't long. I appreciated the pharmacist efficiency and thoroughness.

One of the best pharmacies I have ever used the are fast and most of all Kind I wish I still could…read morego there but I have moved great job!

Just a quick run to get an item, one…read more I got in line because my rewards wasn't showing up that I'd added to my rewards card. Both the cashier and Jody tried to advise me on the steps and I was familiar with it but for some reason I kept getting an error, try again messaging. I went ahead with my purchase. I actually had to return because I purchased the wrong item and this time around I felt the exchange was made difficult than it needed to be. Additionally the cashier was extremely impatient while I looked for my electronic receipt.

Staff is RACIST, very rude & disrespectful. I called left a voicemail, & 10 minutes later when the…read moreemployee returned my call she had a very nasty attitude, I had questions she kept rudely interrupting me then got smart placed me on hold then came back to the phone 2 minutes later & hung up LOUDLY in my face she slammed the phone down! I'll spend my hard earned money where I'm appreciated! I will find out here name today! Customer service these days has gone to crap this is ridiculous! Smh

In the past I have used CVS in numerous cities because that is who my ins plan required. CVS SUCKS…read morein every City I've been to. The latest being Harrisonville where I WAS going to use for my prescriptions. A very rude woman with an accent answered the phone and had no interest in helping anyone. She answers the phone and if you are in the middle of a conversation when closing time comes or lunch time comes, she abruptly says to call back the next day and hangs up. This reminded me why I hate this Company. In the past I've received someone else's scripts and they didn't seem to care. Rude and incompetent by far. WORST PHARMACY EVER!

CVS corporation really needs to get "RID OFF and FIRE" the young girl that answers the phones. She…read moreis so freakin rude. One time i was put on hold and just because it was lunch time she hung up on me. Tonight 7:45 i was put on hold again and it was time to close the pharmacy but the pharmacy does not close till 9 pm anyway again i was put on hold. This young woman does not want to talk to customers at all. She will lose your customers if you don't get rid of her. I don't know her name but she does not need a job. She does not belong to work in a customer oriented business.

Made the mistake of switching to Raytown CVS. Pharmacy department had a tech that wants to fight…read moreyou on every thing and all it does is wastes time. The pharmacist is legit. Just need to hire better techs

This was way outta the way for me, but was available for a Covid test on a Saturday so I was happy…read moreto make the trip out. My prior Covid test experience at the CVS in Mission earned a rare one-star, so it had to be better here, right? Right! It was certainly a bit faster than the other, having only to wait about 20 minutes past my appointment time. If you make an online appointment, you make your way to their drive-thru, put on a good podcast, mask up and then confirm your appointment with them. You'll never have to leave your car. From there, they'll guide you on how to swab each nostril for about 15 seconds, then put the swab in a vile, seal it, drop it in a metal box and then wipe it down with the provided disinfectant wipe. The test results were WAY faster than a month ago, I received them Monday morning after a Saturday afternoon test --- negative for Covid, by the way. It's a weird confluence of cold season, allergie season, and fatigue from some recent workouts so it's getting harder to tell what's what, but glad to be able to get tested with relative ease and with a quick enough turnaround time.

The worst of the worst only in Grandview. This place is like the slums of Pharmacy's. I have been…read morewaiting to write this review for awhile, now that I have had 11 bad experiences, I'd say it's safe to say to avoid this pharmacy. They will straight up look at you for 10-15 minutes before making their way to the counter to help you, the don't answer the questions you have, have attitude, walk slower than sloths, and every single month when I try to renew my prescription, there is always an issue on their end. Do not use this pharmacy, ever.

The management has changed. The manager is a total BITCH she has no customer service skills at all…read more I have noticed that she is very short tempered with staff and customers. I now no longer fill that it safe for me to enter that store! The last manager (George) was always so customer service oriented...even knew my name. I have shopped at that store very regularly at least once a week or more for the last 7 years. This pharmacy is in my service area so made it easy to pick up medical supplies, OTC for clients. I WILL NEVER SET FOOT IN THAT STORE AGAIN. I WILL DRIVE DOWN THE STREET TO WALGREENS. I HOPE THIS STORE FAILES. THE RESIDENTS OF GRANDVIEW DESERVE BETTER.