Horrible Grocery pick up section!! Customers show up park in the pick up slots, leaving empty cars and taking up valuable spaces. Simply rude residents that just want a close to the door parking space. Then the employees are all MIA. Three hour wait time in a parking slot just waiting to get items delivered to your car, unacceptable. Customer service is officially in the toilet at this location. No employees, no manager, no apology. That service is simply useless at this time. As an UberEats driver, I had to CANCEL 3 orders for three different customers after waiting 3 hours. I missed the delivery drop off time. It's money and time I can't get back. Thank you Walmart for constantly failing customers. When leaving I spotted employees gathered at the front door chatting, while customers were waiting and waiting. If you have a hiring problem get managers off their butts and outside. Figure out if you're in the business of making money or loosing customers. Either way this location is off my list for places to shop. read more

There are over 3500 Wal-Mart super centers in the US alone covering 49 states. Hawaii is the only state without a "super center". While Wal-Mart didn't invent the concept of "hypermarket" or Supercenter they certainly perfected it. The first walmart "super center" which was a combination of the discount store with a tag along grocery store opened in 1988 in Washington, Missouri. They modeled the concept after Carrefour-the French retail giant and Meiji-the midwestern grocery super chain. Initially it was just an "experiment" a pet project of the late founder Sam Walton and it was called "Hyermart USA" They started out with four in Garland, Topeka, Arlngton Texas and one in Kansas city, Missouri. The experiment was not considered a success at first because Wal-Mart wasn't accustom to operating such large stores (the first store was 125,000 sq. compare to the average 30,000sq. regular store.) they also failed to understand how the grocery business worked and did not anticipate the parking issues they would have to face. But fast forward a few years and now we can't imagine the American retail space without a Walmart super center. (According to their website since 2008 they want to be known simply as "Walmart" not "Walmart Super Center." Some people are so sensitive...) I simply cannot go a week without trekking in here at least a couple of times. I rescue stray cats and so Walmart is my go to for not only food but cat bedding, cat toys, dewormer and whatever else they have in the cat department.... So while this is a new Wal-mart and I like it a lot...I wish they carry more of a variety of fancy feast for my picky cats......otherwise I like to trekk on here when I know the hwy 92 location is going to be jammed packed..... read more

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I have Walmart plus and get my deliveries from here for the last 2 yrs. I am a shut in and they have been a life line of sorts. They have what I want at the right price read more

This is out neighborhood Wally World. It's a pretty nice store as far as super Walmart stores go; they carry everything that you would expect of a Walmart and offer reasonable/comparable prices of other store in the area, the staff here is pretty friendly, and thanks to the Walmart price comparison application you can get some money back from your purchases if a lower price is found. One thing I like about this Walmart is that the parking lot has plenty of spaces and there are not as packed as other locations due to the demographics of the Canton/Holly Springs area. They keep this store pretty clean and tidy compared to other Walmart locations I've visited in the past. read more

They can't deliver stuff even remotely on time. Its like the fact that they would be busy for Christmas took them by surprise. I've waited 10+ over the expected delivery time and it never came. This is just bad management somewhere up the chain! Today I read online that I should wait 48 MORE hours for it to come. Are you kidding me, HELL NO. You lost yourself a customer and a walmart+ member. I'm going to target read more

This location was out of several items I needed and some of the staff was not very friendly.

WT heck !Handicap parking spots removed ! Placed grocery pick up spots instead. What's wrong with this decision?! My parents are handicapped, we have a handicap plaque. Why would Walmart decrease Handicap parking for the disabled? Really !? I have to park and walk my parents with their canes from a long distance since they can not be left alone in front of the store safely . Please put more handicap parking back in for the safety of your customers. read more

Quick and easy the lines weren't too long store was fairly clean. This not being my regular store I was a little confused with the aisles however it was still pretty easy to find what I need read more

Walmart Supercenter - Grocery Near Me - Holly Springs, Georgia

When at Christmas we bought walrtmart visa gift cards we had a mishap when one of them supposedly didn't work with the barcode the employee suggested taking another one in the end we paid to find out some time later that the card is inactive that is, it has no money the store disclaims of any problem with this claiming there is really nothing to do 75.00 plus activation and simply a sorry there is nothing to do read more

Every time I come in here I seem to have a different problem. Today, I was coming in to purchase a pair of tights, as they are very cheap at walmart and typically where I get mine. When I get to the tights section, all of the $2 pairs have been ripped out of their boxes and the section is just nasty and dirty looking, tights and cardboard everywhere. I then, found a pair and took it to the self checkout because for some reason walmart has us do their job now, and stood there for almost 10 minutes waiting for help because the worker was too busy talking and laughing with her friend to cancel my transaction for TEN DOLLAR tights. ridiculous, this walmart has become such a hassle for me to go to and I'd rather drive twenty minutes away to another one then to continue to give this walmart my business. On top of that, a different day, an older lady with white hair that helps with self checkout was beckoned by a family who was only spanish speaking who needed help, she looked very frustrated when the family was trying their best to explain to her what happened, when she came to help me, she mumbled under her breath, "it's a lot easier when you speak english" like I'd laugh at her joke. This place is the joke. read more

The store manager has set a $25 limit on returns and exchanges without a receipt. This is ridiculous!! My daughter bought the wrong dog food and it was over $25. After waiting in line for 20 mins with signs that boast the original return policy, I am furious. Walmart has become a joke! We have to check ourselves out because they don't want to pay for more than a skeleton crew. This was my last time going to Walmart! I will spend my money at Target where you are treated like a human being! read more

I just shopped at holly springs Walmart on Feb 3, 2022. The MOST HORRENDOUS experience EVER. I slipped and fell on something on the floor near checkout since I had no obvious injuries I just notified the worker requesting it to be cleaned before anyone else got hurt. SHE TOLD ME WHEN I DROP THINGS TO PICK THEM UP QUICKLY AND COMPLETELY! Seriously? I let it go and continued to scan. An item that CLEARLY had a yellow reduced price tag didn't scan correctly I requested assistance. Same worker THIS time she told me I can't just put yellow stickers on any item! I can NOT even begin to tell you how insulting and rude this was. I went to customer service asked for a manager waited 10 minutes no one came. I left angrier than before and called from the car and after requesting A manager ANY manager I was put on hold for 9 minutes. I'm FURIOUS! I was so incensed I accidentally left a bag at the checkout drove home 15 minutes away. When I realized the package was left behind I went back receipt in hand and hand yet ANOTHER unhelpful aggravating encounter while TRYING to get my items! This is by far the biggest lack of customer service I've EVER encountered. I was a guest in this particular store but I do shop at Walmart in elizabethton Tennessee snd Boone NC where I live. Never again. There are Publix and Food City close by and I've NEVER been mistreated in any one of those. I have asked my husband to close out our accounts with Walmart and all I can add now is you should be ashamed of your lack of customer service and appreciation read more

If I could give 0 stars I would! Twice they have given me the wrong person's groceries and I had to drive in an hours worth of rush hour traffic to get home only to have to turn around to get the correct groceries. So thanks for wasting a lot my Very Expensive Gas in my Car that likes to suck it down very fast in the first place. And I had to do that Twice! I usually have to wait at least 30 minutes for pickup. But their average is 60-90 minute wait times even if you check in. It's ridiculous. They repeatedly come to your window and ask your name after you have told that same person what it is and even spelled it for them. And isn't the whole point of logging in with your parking number and info supposed to solve these problems! It is the worst for pickup. I have picked up at a lot of them and never had so many problems. Today they told me I didn't have an order. I told them yes I do. She argued with me that I don't and then magically she was able to find it. I wish they would reimburse me for all my wasted gas! Because baby it is not cheap! Avoid this one like the plague!!!. Btw today my disabled son who had been in therapy for 8 hrs today and wanted to go home so bad and I had to wait for over 60 minutes today for 2 hats! That's it! Two hats! They kept telling me they were coming right back. I should have known it was a lie. My poor son had to sit there and wait because they could care less! I am not going back to Holly Springs!!! I told them my son was disabled and needed to get home when I got there. I guess that's how they treat the disabled! read more

Today at 4:30pm: a male employee named William comes up to me and my husband in self-checkout and asks "would estrogen make a man grow breasts?" I can't even with this...what would make you think that is an appropriate way to talk to customers? Very uncomfortable situation. read more

What in the flea market is going on here? Why is there Xfinity sales people in the middle of the isle every single time you go in to this store. Why do they try to solicit your business every single time you walk bye??? I'm with my family shopping and yet even after I say, no thank you the sales person continues following us asking about my cable bill. My bills are none of your business, unless you want to pay them. I understand sales people have to make a living too, but damn man, I just want to get baby food, groceries and diapers and get back home with my fussy toddler. From now on I will take my business to Target where I don't feel like I'm walking through a flea market. I'll come back when the Xfinitiy people are gone. read more

The customer service desk operator named Melissa stole $41 dollars from me, she messed up multiple transactions, lied about doing so, and lost my receipts in between purchases, when there manager Brian came over to intervene, he chose to be extremely unprofessional, refused to help at all and got upset that i pointed my fingers, imagine a manager deciding your not worth helping because you talk with your hands mind you I never cussed or anything like that Brian was looking for a way from the start to not help. they refused to do a return for the receipt they lost, so we sat there for over an hour, where they continued to fail to find the receipt, there excuse was it wont post for 24 hours even though the second receipt posted in under a minute. they ended up issuing me a Walmart gift card with half the amount they stole from me on it. I went home and checked my bank account, as i was about to report walmart for fraud and stealing my money, thats when I figured it out, walmart never charged me for the first transaction, Melissa is specifically bad at her job, and caused this entire headache, Brian should have been able to do a minimum and resolve this issue pretty fast. instead I was given a gift card for $20 for a refund purchase they never actually rung up. Every part of walmarts system was a joke and it failed the customer, Brian and Melissa failed the customers read more

Worst customer service ever. Waited at the jewelry counter for 45 min. trying to get a refund on a ring for my grand daughter. The Jewelry counter was unattended and it took 20 min and 2 attempts to get someone to assist me. I had my receipt but was told by manager she couldn't refund and had to get an associates help, which took 20 more min. The associate didn't have access to the jewelry register. I won't return to this Walmart location again. Also, the same exact ring was $10. more at this location than the location closer to my house. read more

There is a very friendly and helpful women at this shop named Kayla and she was very nice and really just made my day. She is somebody that put a smile on my face and would for forever. She was extremely breathtaking and had the voice of an angel. I now go to Walmart everyday at 6 Am and wait for her shift to start so my day can be complete everyday. read more

If I only had to rate them on customer service and product stocking the score would have been 5 stars, but as a person with a disability I have to give them a 3. It seems almost every time I come I am unable to use one if there carts designated for people with disabilities. They just don't have enough. There are times when I just had to sit out front and wait for my family to complete their shopping so we can leave. Also, I have seen elderly people that also need them sitting and waiting for other customers using them to finish. They can do better read more

All you need to know about how it's run: 7:00, a week before Christmas, and there's 3 cashiers. Seemingly the managers are oblivious, if you can find one. read more

Always clean and not too much of a wait. I was disappointed they didn't have strawberries. But I got everything else I needed

This has been a pretty nice store so far. It is newer. It's pretty clean. Just about everyone is nice and helpful. The only negative I've experience is the cake lady , kiara I think, was rude and ruined my cake. But besides that's it's good. read more

Just left this Walmart. When walking into the store I went to get a buggy. A friendly employee named Ryan (read his name tag), pulled a buggy out for us and smiled. Nice. A milk broke and was leaking all over the cooler, an employee was there quickly to clean it up. (I didn't cause the damage). The guy checking us out was quiet but did smile when handing me my receipt. read more

Worst Walmart I've ever been too. The employees who stock the shelves with new product couldn't care less about their jobs. When I went there all the new milk gallons were busted open, dripping down the sides and onto the ones below and the floor. Nothing is organized and the last three times I went they were out of my sons formula and size in diapers. The customer service is always weak. I will not be returning. read more

Bought a video game online for pickup today at this Walmart. Waiting for almost 15 minutes for the guy in electronics to actually help me. He went to check on it. Waiting another 15 minutes while he tried to find said game. Nope they are out of stock. Walmart needs to fix the online inventory. It's frustrating and annoying to drive to the store for a specific item for it to not be there. read more

This place literally has the slowest deli in the entire world. Better have an extra 14 hours to spare when you're looking for deli meat. Might as well just buy the packaged stuff. read more

I put 400 dollars on a walmart debit card. I do this so while going on business trips I can give them to my employees. I was in Birmingham I noticed that the card I recently put 400 dollars was not working.I went to a walmart in Leeds Alabama and they told me to contact the card company, I did and they told me it was the holly springs walmart that made the error and that they would rectify the situation. I was met with a manager named seph. He not only did not try to help me but basically said that I was trying to scam them out of 400 dollars. I told them to check the camera and the card. He then told me Her didn't see me on the video which was a blatant lie.I spoke with several people after the incident but it seems no one wants to take ownership of the incident and no one will call me back. I have contacted corporate. read more

This store is new so it's expected to be clean and well lit unlike certain other stores out there. This one in particular caught my eye because of the associates, they are generally happier than majority of retail stores I've ever been to. Meat department has really been spruced up, I've gotten pretty familiar with some of the associates in the back in Meat, Dairy, Electronics, and even those in Frozen who have been a phenomenal help. I couldn't find a few things and Meat department associate Anthony helped me find it, he didn't just point or say which aisle but he guided me there as we made small talk. Associate Jeremy was also a blast, actually smiling as he genuinely seems interested in what you have to say and actually LISTENS! I don't know how many times I've been to other Walmart throughout the state since I travel but I'm glad I stopped by this location a few times, I would make it my permanent Walmart if I didn't have to travel so much. read more

This is not the place to shop after hours. Any time past 12:00am it turns into a mad house inside and out. Associates out in the isles stocking shelves and listening to loud music on there portable radios. And outside, total block party, employees riding electric carts and hanging out around cars or smoking cigarettes and being very loud right beside the front door. None of the associates inside or out are helpful at all. Or do they show any sense of customer service. The most you get is, "yo."This is just not a comfortable place to be when your forced to shop after hours. There is one African American lady who runs the register some nights. She is probably the best thing this store has going. For her good customer service I give this place two stars. read more