Service? What's that?
My Bro and I stopped by this Walmart Supercenter to pick up some last minute items for the Labor Day weekend. The main reason was my Bro needed to get a new LP tank(not a refill but a new filled tank) So, first we go to Sporting Goods because I figured I could get my Hunting/Fishing License since we were there, only there are literally five employees behind the counter but they couldn't have been doing too much as i was told the Texas license system was down due to the Wi-Fi being down-not working?? After some wait, i finally got serviced. Then my Bro goes to the front counter with his items-and to order a LP tank, which I'm pretty sure it has to be done in person via a live cashier. There was only one register open so we wait in line but when we got to the cashier the dude says, "This lane is closed,,I'm taking a break." So, my bro asks what other lanes were open? To wit the cashier snuggly states, "None".
We're like, why the heck would you take a break and not call someone to take over the register or open another lane?? Well, Bro is so PO'ed by this point he leaves his sht on the belt and says let's blow the joint! So, we leave and go to H-E-B. I doubt my bro will ever return to this Walmart again even if there's no other choice-not sure I will either.
So, what has happened to customer service at Walmart? read more