Well, Walmart is there for me primarily for one reason: cheap merchandise. It's good for the odd bargain stuff we need for the home, garden and cars. Other than that, be prepared to be bombarded by rushing shoppers and their carts, drunk (or high) shoppers...and the oddly clothed people displaying what they think is proper outside clothing rarity. Don't let me describe them any further... But the store is nice and bright. The stock is plentiful and varied. And the price is really affordable! My family visit this store on the rare event of us needing something and we were near this store. Other than that, we would like to avoid it if possible. But did I say they were cheap...? The staff are few and far in between in this location. If you needed to ask a question or need help with locked-up items in the store, you will be waiting for a bit. (They lock up items now because of the rampant theft of the place). But then again, they are cheap... read more

Walmart Supercenter - Wow! A Star Patrol flashlight! - Department Stores Near Me - Folsom, California

Almost every time I order Walmart Plus Delivery (2-3 times a month) there are either Missing Items, Damaged/Expired Items or just the wrong item. Customer Service Barely Speaks English and Tells you what you want to hear then forget about you. For example 7 weeks ago my order was 2 hours late and had a damaged item and the tomatoes were rotten after 10 minutes on hold and talking ingot a refund for those items and was rold i would receive a code by email for a $10 credit because it was like the 8th time they screwed up Never and yes that's Never Received it. Today's order was missing 5 items and had a bag of frozen vegetables torn and spilled in my bag and I didn't order any read more

This is probably the best Walmart I've been to. The store is super organized, and so are employees. It is quite big, so if you're looking for certain things, I recommend searching it online to find the right aisle. I got a 6 wings combo that came with one side for $6.97. The portion is so big that I was able to split it into two meals. I love the buffalo wings and potato wedges here. Compared to other chains, they are surprisingly very flavorful! The deli lady was super nice. I will be back! read more

Walmart Supercenter - 6 piece meal - Department Stores Near Me - Folsom, California

I've been a member and using the delivery service since COVID started and honestly, I love it. It's such a lifesaver. But even when I'm not getting stuff delivered, I actually really like shopping there too! They always have a great selection and the prices are the best. My only real headache is the delivery drivers almost always drop my stuff off at the wrong building number. I know it's probably not directly Walmart's fault but it happens all the time. Still, the service and the store are great. read more

Cancelled my custom made birthday cake a day before I was supposed to pick it up. Now I don't have enough time to order another one. Garbage service and now I'm in tough spot read more

The behavior of the cashiers at this Walmart is best described as Neanderthal. They have the worst customer service I have ever seen. They are rude, snarky and lazy. One young woman with long dark hair barked at me about showing her my ID during check-out. She was annoyed because I wasn't quick enough with producing it. She literally tossed items into my cart as if she were throwing a basketball through a hoop. read more

I've frequented this Walmart for the past few years and can say that normally what I need is in stock and if it's not it could be shipped. Lately I feel like the delivery and pick up has gone down hill. For delivery I'm frequently missing items (sometimes 1-2 and sometimes a bag or two of items). The pick up takes forever as well (recently took 21 minutes from the time I checked in to the time she said it was picked up). read more

Usually we have no problems picking up ordered items, but today really upsets me. No one answers the phone to hear about the items I'm missing and already paid for. We live approximately 15 miles & gas being so high dips into our fixed income. Maybe work on you answering phones also customer service. One of workers was going to just ignore us until my husband told him it was 8 items amounting to $50 & we tried to call & phones were shut off. No more Folsom Walmart got me! read more

I decided to try Walmart for a change and was pleasantly surprised how clean and well laid out everything was. Compared to Target there was definitely more variety in the personal care, electronics, and auto parts sections. I will definitely be coming here more often. read more

Cheryl at the deli hot desk was so helpful! It was actually my first time ordering a lunch box and she was super kind and helped me with their food options and answered all of my questions. Without making me feel dumb!! She made my day. Super sweet and welcoming. read more

So glad to have a Walmart near by! My recent visit to Walmart was a great one! I was able to find what I was looking for for and amazing prices and the store was well stocked and clean! read more

I took him a pair of jeans back that my son had got for his birthday. They were too big. Walmart told me that they could only give $20 back without the receipt. The pants cost $ 29.00 Just a heads up I didn't know that, but I'm sure other people don't. So if you buy anything at Wally Mart. Make sure you have a receipt for the person that gives you a gift give you the receipt. It's a shame cause I shop at Walmart a lot and who has a receipt for a gift.??? F you Walmart If I could give you a deal rating for customer service, I would read more

I am very disappointed with the Customer Service at the Walmart store in Folsom, CA. Rude customer service and they are not responsive to customers read more

I don't care what anybody says if you don't like it don't shop there. It is my favorite place. They deliver my groceries. I love their app is perfect. I love the prices. The delivery service is absolutely five star. Walmart is done. A great job of helping customers and making sure the experience is well worth it. They're always early here. They always do a great job if they can't find a product, they come up with a good substitute. I love that what I would like to see on deliveries no paper bags please plastic the paper bags rip all over the place they're worthless to me the plastic bags I used them garbage bags put stuff in paper bags. I can't use at all. They're in the paper bags are embarrassing. It doesn't matter I don't care what people say. It's like McDonald's. Everybody complains about it, but everybody shops there. I love the selection of meat and one of my favorites is the selection of bread. It's incredible. I like the banana nut bread. I'm one of my favorites now and I really appreciate that. I could depend as a disabled senior to have my groceries. Deliver once a month here you think about it I spend probably $80 a week on groceries. That's a good deal. I love Walmart. They've made leaps and bounce since I've been with them. I love the app. They don't need to change nothing it's perfect. read more

Shopping from Walmart = No response, no respect, and no responsibility On May 15, I ordered two pairs of ALO socks (Order number: 2000129-52445032) which were supposed to be delivered by May 31. Today is June 13, and not only have I not received the items, but I haven't even received a single email or message to apologize, notify me of a delay, or respond to my complaint. I contacted customer service twice, but no one followed up. For a company with Walmart's reputation, this kind of neglect is truly disappointing. As a customer, I'm not just asking for a refund, I expect a formal apology or compensation. My time, trust, and dignity were disregarded. I hope this review serves as a serious warning ‼both for Walmart and for future customers. Walmart must take accountability. This is unacceptable. read more

This Walmart has been the quietest and less busy Walmart I've been too. There was barely anyone walking the store. There's also helpful customer service employees who helped me look for things. The store seemed organized but with some low inventory on racks . I was particularly looking for a bike bag and they only had small pouch. They also have an area with discounted items from Christmas; it's in the garden/yard area that is connected to the building, off to the side. I was also looking at futons and they did have a good selection in the furniture department. Overall, this store is clean and I re-visit again. read more

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No.... This place Was so gross and, EXPENSIVE. It was also VERY EMPTY... It was just not a great experience at all... Anyways, the Subway was great though! read more

The auto center here is always very kind and quick with services. I highly recommend making an appointment before hand read more

Walmart Supercenter - January 2025 auto center prices - Department Stores Near Me - Folsom, California

Me and my fiance went last week sometime and 1- we always go to this location because we live 2 min from it and 2- we always use self check out. This day we go to self check out and this indian looking man who works there was acting like he was restocking the bags on registers and apparently he had came behind me and i didnt notice him until i fully turned around and saw him super super close standing behind me playing with the bags adjusting how open they are and shi which made me very uncomfortable seeing how he allowed himself to get that close to me, he was watchin us scan the items and at the end i tell my fiance if that was everything and he literally jumps in "did you scan the water?" EXCUSE ME??!!! no lie we found that extremely offensive like he was tryna catch a thief or smt. Today 10/31 i go alone looking for few stuff plus African Soap from Shea Moisture brand, where is it? Locked up in a cage and i gotta ask a worker to get jt for me, she grabs it and tells me she has to put it in a box, then proceeds to lock the soaps; $5 soaps... in a box... i go to self checkout and had to obv ask them to get the soaps out for me, the guy grabs it unlocks it and walks back, im expecting him to hand it to me but nope, he goes around me and scans them himself. Once again a WTF moment which leaves me with no other option but to think they are being extremely racist... why tf would u need to lock up freakin $5 bar soaps????? Anyways me and my fiance decided to never set foot in this walmart again, we can take our business somewhere where we are respected. read more

Walmart has good prices and a wide selection, but the shopping experience can be hit or miss. Sometimes the store feels crowded and checkout lines are long. It's convenient for essentials, but customer service could be better. read more

Based mainly on the customer service, I'm raising my rating to 4 stars. This Wal-Mart is not without its issues, but the employees are very friendly, and always seem to be working hard. The greeters manage to keep a positive attitude, in spite of the fact that a lot of the clientele can be rude. Any time I have raised an issue with staff, they have been attentive, and have helped out immediately. Recently, I came in looking for some athletic shorts, and ended up buying two pairs. It wasn't until after I had tried them on that I realized that the fitting room wasn't technically open yet, and the employee had done me a favor by opening up a room for me. This influenced my decision to go ahead and get both pairs of shorts instead of just one. When it comes to online orders, they do a really good job. If anything, orders usually tend to show up sooner than expected. The gardening center still has the issue of over-watering their succulents, so, I'll usually only buy them if I can tell that they haven't been in the store for very long. I still wouldn't trust the auto center-- it's worth the extra drive to Roseville, if you ask me. And I stand by what I said about the bin label errors, but, overall, this is a pretty decent location. read more

WALMART is fine. "KEYME" Kiosk is HORRIBLE. Do not use this kiosk. First, the kiosk malfunctioned. The call center helped me reset the machine. The machine spit out a key that looks nothing like the original. Terrible!!!! read more

Oh Walmart. It lures me in with the prospect of an all in one shopping experience filled with bargain pricing. Where else can you find bargains for a plethora of items all under one roof. Stuff such as jumper cables, paint, fabric & sewing notions, personal care items, toys, clothes, cleaning supplies, arts n crafts, groceries, shoes, watches, electronics... on and on. So that's the lure. Lately though the inventory has been minimal to scarce. Understandable considering the current state of the world. But by golly, please put the merchandise next to the correct price tags. On my last several shopping trips, most of the inventory they did have stocked on the shelves were willy nilly placed about, not next to the correct price tags. Plus this location does not have price scanner stations. So it was difficult to figure out the costs of things. Also to exit the store with your purchase, you are required to show your receipt to the staff at the exit. So don't you dare pack away your receipt at the register because you'll need to scrounge it up pronto as you exit. The shining point is the staff. They have all been helpful and kind even when the people they have to deal with aren't. Five stars to them! read more

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My boyfriend, my daughter and I decided to stop in to purchase some festive attire and ornaments for an Ugly Christmas Sweater Party and Ornament Exchange! They oddly didn't carry men's Ugly Christmas Sweaters, but my boyfriend picked out a fun Elf shirt and hilarious Elf Mask hat! The selection was pretty slim for girls, but my daughter picked out one of the last Ugly Christmas Sweaters they had left my boyfriend luckily found, with a Santa headband to match and a pack of 2 Jojo Siwa Christmas dresses! I had a blast picking out all 3 of the beautiful Ornaments I wished I could keep myself if it weren't an Ornament Exchange Party lol! We will be returning to shop again, their customer service was great and everyone loved the ornaments we brought and my boyfriend and my daughter's complete outfits at the party! Now is the time to shop before they sell out for the holidays! read more

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I'm there on a stormy day! The Parking lot was flooded. The store wasn't very busy, maybe because of the rain. This Walmart Supercenter is big. Pretty well organized. I can find the items I am looking for very quickly. Same as all the Walmart stores. I don't expect excellent customer service. But the price is right. I can get everything I need under one roof. Perfect for a rainy day! read more

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This is a horrific Walmart and their manager Nomi or Moni - is not helpful at all. I went to this Walmart 3 times to return a defective item. Saturday, I waited in the customer service line for 35 minutes. I couldn't wait any longer. Sunday, I waited in the customer service line again for 45 minutes - and then stepped out - did all my shopping - and came back to wait AGAIN - it hadn't moved an inch. It was insane how understaffed it was - and how the line was so long it went to the frozen section of the store. Who is in charge here?!?!? Meanwhile, a VERY loud employee was shouting and bouncing a ball at the door for Children's network. It's great you want to raise money for charity - but this behavior was really out of control. Loud, obnoxious and distracting - I went away for her instead of towards here it was so off putting. They also allow people out front to solicit you as you walk into the store. I am living paycheck to paycheck and want to shop in peace. Please, leave me alone! Stop bothering me while I shop! Anyway, back to my return issue..... Today, Monday I went back again to try for a THIRD TIME to return the item. Customer service is open 7-7. I got there at 7:03 - and they said "no exceptions" - so I got a manager at 7:05 who said he can't process a return. Why? Why can't any register do a return? How does a manager not know how to do that? He could give two craps about my situation. Then, I left because he was not going to help me. I sat on customer service chat for 48 minutes saying the same story over and over again - and finally got my return completed. Walmart is a mess and this store - wow - never going back. AVOID. read more

I usually don't like to shop at Walmarts because they're always crowded and the produce is generally not in good shape. This Walmart tho, it has it all. The produce is super fresh, the aisles are always clean and everything is always stocked. The employees are always very nice and you can tell they actually enjoy their jobs, which is rare for a Walmart. I will say tho, there's always someone at the front door asking for your signature or for donations of some sort. They pester you and follow you to your car which does make it very annoying. If it wasn't for them, I'd give 5 stars. read more

Tried calling to see when a certain department would be open until. Could not get a single person to pick up. Phone rang for about 5 minutes then the line went quiet for a minute before disconnecting. The last time I went here it was about the same in person. The only thing the were ever good for was their photo center. read more

Left something at Walmart. Tried calling, no dept answers the phone EVER! Called Corp. Customer care. Was told they would contact the manager and have him call me. She also said they should be answering the phone. No return call so I tried calling again. No answer. Called cust care again. It was found and they were to call me, which they never did. WALMART SUCKS! Shame on this manager, his name is Vitality!!! read more

I had an emergency issue with two tires and needed them replaced- which I wish I hadn't of told them now- and figured Walmart in Folsom would be a good place to go for low cost and trustworthy service. I was wrong! They gave me the run around on the price of the tire because I was just looking for a cheapest replacements possible, tried to up sale me on every issue, then in the end, and I totally regret this now, sold me tires I could've got for way cheaper elsewhere-even other Walmart's- and even just left one of the tires that I had balanced on put on the rim, sitting by the back bay door, and I had to go look for it. In the end, it reminds me of the old bad reputation auto shops used to have being dishonest and trying to squeeze every dollar they can out of you. I'll never go there again! read more

I can't believe in 2025. They are still a big company like Walmart does not accept NFC tap to pay. And the staff inside ask me to download the app to add payment, which I do so, and when I enter all the information it show that having a technical issue that wouldn't be able to add my card, very horrible experience, can't believe that happened in Walmart read more

Tried to buy cosmetics here at around 2:00 PM today, May 4, 2024. The cosmetics are now locked behind glass. We have to get an attendant to unlock them. An attendant shows up quickly. Once we get the cosmetics we want from the locked case, the attendant tells us that we cannot put them in our shopping cart. She tells us that she has to hold them in her hands and walk with us to the checkout if we want to buy cosmetics. She allows us to use the self checkout if we wanted, which we did, but then she scans the cosmetics she held in her hands FOR US, which defeats the purpose of using self checkout. But she lets us scan other things like food and clothes ourselves. Wow. I have NEVER been treated like a thief like this in my entire lifetime. I have been shopping at this Walmart for almost 15 years now. read more

This place blows. Everything is dirty, disorganized, and picked over. The employees all look like they want to be put out of their misery.

This super center is larger than most Locations. Nice layout. The store is organized and has plenty of cashiers and registers for check Out. This location has a subway inside and surprisingly the whole place does not smell like subway. That's nice. read more

Walmart Supercenter - Outdoor living are and propane tank station - Department Stores Near Me - Folsom, California

Dont order from walmart. Ordered a ipad and it as delivered but their system for 3 months said it waw out for delivery. The ipad was broken and we could never get it to work. When contacted walmart they said it was not deelivered yet, I asked to cancl order but they could not. Took a week for them to fix their issue. Then they said I had to contact another company which has been useless. I NOW OWNE A WORTHESS IPAD THAT WALMART REFUSES TO DO ANYTHING ABOUT. DO NOT ORDER FROM WALMART OR PURCHASE nything of reL VALUE, THEY WONT STAND BEHIND IT read more

YOU SEE THE RATING? SO STOP GOING TO THIS WALMART! SPREAD AWARENESS!!! AND TELL ALL YOUR FAMILY AND FRIENDS!! I am writing to express my deep disappointment and frustration regarding my recent experiences at this location. My visits have left me with a strong desire to share my concerns and grievances. The customer service at this store has been consistently poor, and I have encountered some of the most unhelpful and inattentive staff I've ever encountered in any retail establishment. It is disheartening to see such a lack of professionalism and courtesy from the employees. They are disrespectful and rude all time to no matter whom. Additionally, I have heard reports of racist behavior and have personally witnessed a troubling lack of inclusivity and empathy among some members of the staff all around the store from every department. It is essential for any business to foster an environment of respect and fairness for both employees and customers alike. The low ratings and negative sentiment surrounding this particular Walmart location are indicative of a more significant issue. I strongly urge to stop going to this walmart and even ordering online (which they suck at more than anything else) I repeat; every single employee sucks at this walmart. It's a shame. It's a shame to see how hateful of a staff they have read more

Understanding pandemic and use of personal shoppers. Recent trip to this Walmart was ridiculous. On one aisle were two personal shoppers with the huge carts. Blocking the entire aisle. Talking to each other, said excuse me and they continued to talk. Had to squeeze myself around them. Later on another aisle was one of the shoppers. She just pulled her cart in front of me. This not to mention the gentleman who is at the exit who wears his mask under his nose or better yet chin. Spoke to "Karen" the manager who said he would talk to him. Apparently it did not do any good. read more

Love stopping in while at Folsom. They have better options than my Walmart and is much cleaner. The lines were still Walmart style and my cashier was on the slow side but overall great experience. Friendly staff that tell you which aisle you need to go to do that was a BIG plus read more

Pros: Vast selection, great pricing Cons: Customer service for web pickup was very disappointing. This is my second recent experience here with web pickup, and since they've both been poor, I had to weigh in. I'm not going to bother with boring details. Just suffice it to say, expect to wait (and wait and wait) to get your order. It might not happen all the time (it probably doesn't), but 2 out of 2 times for me, it's taken far too long (as in, 10-15 minutes, and then only after complaining). Here's hoping they can improve customer service, without raising prices! read more

Setting "This Walmart has a large footprint in the Sacramento area and offers a wide variety of products, including food, electronics, and more. However, customer service can be lacking, as is the case with many Walmart stores. Experience However, customer service can be lacking, as is the case with many Walmart stores. I observed several customers searching for assistance, and even heard someone screaming for help. Pro Nonetheless, the person I was able to reach out to was very helpful and even went to the back of the warehouse to search for items I needed. I also found some great bargain Lego sets. Cons Despite the store's wide selection, the lack of customer service may become a major problem for Walmart as online shopping continues to grow in popularity. Tips My advice for shoppers is to check the bargain bin for deals and also to price match online." read more