My Northern California family just rejoined Costco and I'm so glad. Went to the Folsom, California location. The service was excellent. Cameron in customer service answered all of our questions and was so professional and knowledgeable and friendly. This store has a great selection of all types of things. They even had something that were sold out online at this location. Everyone knows when you shop at Costco you save money. Note: Been back a couple of times since writing my original review. Excellent service with 99.9 percent of the employees. One lady seemed a little stressed. She was in customer service and was short and wasn't very helpful. But, I didn't let that one incident spoil my experience. read more

Date: Tuesday, February 10th, 2026 Time: around 6:45pm *VT REEDLE SHOT ($29.99 -$7 = $22.99) *RED BREAST ($55.99 -$6 = $49.99) *CA REDEMP VAL T ($0.10) *GOURMIA AIR FRYER ($59.99 -$15 = $44.99) *CHIVAS 18 YR ($54.99 -$10 = $44.99) *CA REDEMP VAL T ($0.10) *TAX ($12.64) I wanted to grab a new air fryer. When I saw Costco was having a sale on theirs, the hubby and I dropped by this location on the way back to SJ from Tahoe. I of course had to check out the liquor and beauty while here. They also had a Macallan Classic Cut on Sale for $10 off, so for $89.99 vs $99.99. I was going to buy it, but resisted since I didn't want to spend too much. Everything I got above was on sale, so it was a nice little haul. I don't get to Costco much, but this warehouse seemed standard. Lines were a little long for a super rainy Tuesday night, but not too bad. Convenient to hop off route 50 if you want to make a quick Costco run. REVIEW #3983 read more

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Let me start off with sharing I am generally quite a costco enthusiast. I love my Kirkland branded clothing, I go out of my way to visit different locations when traveling, I am an executive member, I have a costco visa, and I have sold over $1 million in merchandise at costco to members as a vendor for multiple brands. It pains me to write this but after several negative experiences, I thought it was worth sharing again. Truly the rudest staff I've encountered at any costco. It's poor experience as a shopper as well as a vendor. Cashiers aren't up to par, managers have poor attitudes, staff uses vulgar language in front of young children. If you have organized your items on the belt, don't be surprised if a hot chicken gets removed from one box to be put next to frozen items in another. If you politely mention to management that some cashier staff could benefit from additional training, expect to be given an attitude. It is so much more pleasant to go to Sam's club down the street or to order from Amazon. Hopefully when the next location opens, it won't be the same staff as here. I used to regularly shop at costco, but since this is currently the closest location to me, I have significantly cut back. read more

2/10/2026: Regular gas=$4.359 per gallon. Oh, how I wish the gas price would decrease regular gas to $1.99 per gallon . . . I'll incessantly pray daily for decreased gas prices. read more

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During my most recent shopping experience, the bagger at the register told me "ALL" items need to be on the belt. Since I haven't shopped at a Costco for several months, I was unaware of this new rule which I found to be odd. But as he was telling me this, he plopped down two multipack Bounty paper towels on top of the items already on the belt. Items on the belt included plastic carton of eggs, plastic container of macaroons, and open box of tomatoes. Yes he did...thoughtlessly dropped the weighty Bounty towel packs. He obviously didn't care. Plus this rule is arbitrarily applied as I noticed the other registers didn't adhere to this rule. Also, as I was loading my items into my car, sure enough, I saw several Valentine macaroons cracked. Good grief! And later that same day, I went to the Costco in Woodland. As I was putting the items in the belt; they let me keep the items in my cart which I only had four items. A couple of them were heavy and awkwardly shaped. The checkout duo in Folsom emphatically said have all items had to be on thr belt no exceptions. In Woodland, they gladly scanned my items in the cart and moved the line quickly. read more

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I came in to this location because I work right around the corner. Normally I go into the Woodland or Natomas locations. I was shocked that I was able to order a contact prescription refill, grab a few items, and grab a hot dog combo with a chocolate chunk cookie in under 20 minutes during the lunch hour rush. Trust me, it was busy, these guys just know what they're doing. While I was checking out, because there was a ton of people, I missed the self check out kiosks for the food court, so I stopped a worker who was in the middle of doing something to ask where I could purchase the food even though it was less then 10 feet away. She was so kind and pointed me in the tight direction anyway. Thank you Costco!! read more

I mainly went to their gas station area. It's like the many other Costco's that have their gas station. You wait in line with your car. Choose a line. Wait your turn. You need your membership and pay by a credit or debit card. Overall, it's what I expected just like many other Costco gas stations. I had a easy time. Maybe next time I'll go inside and do some shopping but outdoor speaking. It looks like a decent Costco. It lives up to its expectations as usual. read more

Being loyal customer comes with disappointment at times. Not once but twice discriminated at this location. Today reached the limit, I took a stand and informed the cashier no, that's not right. By the way, several cashier's were busy helping customers but one cashier was busy chit chatting until I approached to ask them if they are open. Yes! They are open but busy with conversation. Oh, please keep the conversation going while working. No one is stopping you. Learn to be nice to customers. Selections are different in certain Costco's. At this location, I can see more Indian products targeted towards certain demographics. Costco management, please hand your staffs the manual to be nice and friendly. Also, hand them the manual which says no discrimination, please. That's a kind request from a loyal customer. read more

The Folsom location still remains one of our go-to stores when we want to switch it up from the Elk Grove location and find some new items. But their service is still hit or miss here. They also make you put everything on the belt even when I have been standing there waiting for my turn and all barcodes are facing out already. Seems like more work for them to have to unload and reload - he even asked if I could do the unloading. Then the additional lady loading the cart managed to try to squish my cheesecake into a rectangle box that clearly it wouldn't fit into. She was insisting and I actually had to grab it out of her hands because she was quite literally squishing the cheesecake against the packaging!! The strangest interaction with a Costco worker ever. read more

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I had a difficult experience with unwanted attention from men, some of who were working at Costco. The employees pretended not to see. There are also lots of enclosed spaces, low shelves with little privacy, and what i feel is an enabling culture with poor service. I wouldn't recommend going here as a woman. If you get hostility or harassment, don't rely on the staff to help. read more

I like this Costco as it is not as crazy crowded as the other Sac locations. However there are a few times when I would try to grab onions or fruits and it would have mold in the bag/container already. I think the fresh produce need to have more regulations or inspections for quality. Also, this Costco does not carry a lot of Asian ethnic food/snack options as the other locations through out California. I would wish they would have more variety of Asian products at this location or other popular new products that other Costcos start selling. read more

Crowded Costco but we checked out quickly. Plenty of samples being offered; lots of ethnic offerings- different from our Sarasota home base. read more

Costco Wholesale - Wholesale Stores Near Me - Folsom, California

I came to the Optical Department at Costco Wholesale with my 84 year old mom to pick out new glasses. This is something my dad always used to do with her. He passed away seven weeks ago, so this meant a lot to both of us. We signed in and were so grateful to be helped by Krystal. She truly is the fairy of glasses. She has an incredible eye and a natural sense of what works. She helped my mom choose frames that fit her face beautifully. The change was immediate. My mom looked brighter and more confident, and you could see how happy she felt. She also found a great pair of sunglasses. Even though it was a busy Sunday, Krystal was kind, patient, professional, and very knowledgeable. She never rushed us and made the whole experience feel personal. What could have been a simple errand turned into something really special for us. Krystal, thank you. You made our day. read more

In every Costco location that we've been to, everything is the same regarding entry. As an Executive member, you have now access to the store an hour early before the rest of the crowd. This location in Folsom is a bigger one. On this visit, I was so happy to see the organic minced ginger that we've been trying to have for the longest time, so I bought 2 jars. The only thing I didn't like in this location is that the self check out is not equipped with self scanners compared to other locations that I've been to. It is such a hassle and a waste of time putting the items on their trays after scanning and putting it back on to the cart especially that I have a heavy item and none of the staff helped. read more

Love coming to this Costco location. It's extremely close to home and love that they have a gas station. I usually go as soon as they open or at least 2 hours before closing to avoid crowds and it's amazing. Shorter lines when passing easy to maneuver through the aisle And when at the gas station very little to no wait time. read more

I had to return an item because it was recalled. Cheryl helped me. She's always so kind and helpful but today I asked a huge favor which I was not sure Costco or its employees could grant but I asked anyways. Sure enough, Cheryl took the extra minute to look something up and helped me out. This is a shout out to Cheryl who's been helpful since I've been living here! Thank you for your assistance today!! I appreciate your genuine customer service! read more

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Good Costco they have some different stuff than the Bay Area locations. I found a good Dubai chocolate bar, a tea set and some other things. They also have a gas station. read more

I love checking out different Costco locations! We stopped into the Folsom location on the way home from El Dorado Hills yesterday to see if they had anything different and interesting. It was super busy at 3:30pm! I got a bit overwhelmed at one point because I am so used to the layout of my normal Costco, but we did pick up a few items that were new like blue chicken eggs! They had Easter items out and lots of clothing options! I walked out spending less than $200 which hasn't happened in a very long time! Service was friendly! read more

Continues to be our store living in EDH. Busy all the time. Have enjoyed the staff who are all friendly and over the years have become to know us. Selection is always great. The variety of products are great. p.s. Need a warehouse in EDH. read more

Costco always feels lively but well managed. The store has a large selection of products, yet it never feels chaotic.

Visiting Costco in Folsom has become part of our monthly routine. The store remains clean and organized, and the checkout process is usually faster than expected. read more

THANK TOU KATIE. Coming to Costco on a rainy day is not easy. After checking out I went over to management & asked an older lady wearing glasses for a plastic trash bag to cover my cart & protect it from the rain. While this older lady refused, KATIE stepped in & said "no problem, I will get you a bag" so nice to have customer service like that. Makes me feel valued as a customer. Thanks again Katie, you are a lifesaver!! read more

Costco Wholesale - Wholesale Stores Near Me - Folsom, California

I am extremely disappointed with my recent experience at this Costco. After spending over $300 during our visit, my son -- who is a minor -- was argued with by an employee simply for trying to use the bathroom. We got out and right back in, simple is enough not to them. The way we were spoken to was disrespectful and biased, as we saw others walked back right in, I still have the shopping cart and receipt. No family should have to deal with that kind of treatment, especially over something as basic as using a restroom. I hope management takes this seriously and addresses how customers are being approached and spoken to. These employees seem very surprised to see someone who don't care for their bullshit racist approach. Making others aware. read more

Costco Wholesale - Wholesale Stores Near Me - Folsom, California

This is for the Optical Department I love all things Costco and everyone is marvelous but as a contacts user, don't know what happened but the service went downhill. I have no idea why it's taking forever to get contacts but I'm almost out and I need them. 1-800 contacts will overnight the same product. Hope you can figure it out because I'm not coming back unless this gets fixed. read more

As far as the typical Costco merchandise and gas, everything is pretty much standard. However, the Customer Service is a bit to be desired. I was standing in line, not too long ago while a business owner was getting a business credit card because the male person who was helping him, was strong arming him to apply right there at the counter. The person was a doctor from what I could hear. The most appalling thing was this person called out this particular members Sical score out loud. The member was a person of color and I don't know if this person who works there was doing it to create an audience so that others could hear or he was doing it to be spiteful. He is an Italian employee whose name starts with the letter A. He works the member service desk, is a very fast talker, and often engages in conversation while members waiting in line for extended periods of time. I could tell that the doctor was a bit upset with how this employee disclosed information relating to his personal and business affairs. He also played it off very well, but his wife seemed to be a little bit taken a back as well. I was totally upset for them because that is disclosing personal information, as he also disclosed the city that they lived in. Prior to them walking up and being helped by him he engaged in a very long conversation with another member. Their conversation was dealing with Doctors, hospitals, medical appointments, and had nothing to do with her membership. He engaged in this unnecessary banter for at least 15 minutes prior to serving the next guest. While Costco price is very at different locations, this one seems to be reasonable on their costing. But that cancels itself out whenever you run into more than one person who lacks appropriate customer care skills. I think the members wife wrote a complementary review for this person supervisor because they did not want to lower themselves to the level of the member service representative. It's very appalling. I am mad for them. read more

The Costco warehouse in Folsom stands out for its friendly atmosphere. Employees greet customers politely and seem happy to answer questions. The store itself is spacious and the product selection is thoughtfully arranged. read more

If you are a woman and are going to get your tire sensors replaced and you value your time I would not go to Costco, Folsom. The Manager, Frankie, is a jewel but the tall kid whose name starts with a D with the redish hair is disrespectful and condisending. He was obviously having a bad day and wanted to take it out on me. I over heard him talking to another customer and saying they were having a lot of tire problems. I guess he only wants to install tires? Whatever! I got there early so as not to miss my appointment. No need for that people, my bad. So first of all my appointment was at 3:45. I explained the day before when I made the appointment that if I don't cancel the appointment it is a tire sensor that could be the problem. So when I am in Costco calls to my phone don't go through so I got in line again to check the status. He says to me When do you want to make another appointment to put the sensors in." I told him this is the appointment because I am driving a long distance.. Oh that must of upset hin because he said that I needed all 4 sensors. Hmm. He made me prepay which rarely hapoens $245. Over priced after checking other places. So I go to the bay tell the different guy doing the work that I will be waiting outside at the table (50 ft away) because I am prepaid. He saud he check with tall D guy if that is okay. Yep it is a go. While I am waiting the phone call popped up on my phone outside. I listened to it and it said I only needed 1 sensor not 4!!!! So tall disgruntled D guy LIED to me. I get paid once a month and instead of paying $60 i paid $245. After hearing the message I accused tall D guy of lying and my car had been sitting in there done for who knows how long. DISRESPECT nonstop from beginning to end. Nope not going there for anything but tires and maybe not even that. Oh yeah appoitment was 3:45 and I left at 6:00 after complaining to the manager about the disrespect and lying. I woke up thinking about it and it was stuck in my craw, thus this review.. read more

I guess it's a sign of the times, but COSTCO is not as good as it once was. My husband and I went there yesterday and were so disappointed. The store itself was not clean; the prices and quality of products was terrible. As we checked out, we noticed that they actually had self-checkout areas. We loaded the small items onto the conveyor and were discovered that the clerk would not load any remaining groceries onto the conveyor. He told us that we have to do it because of "management". No smile, no apologies, nothing. For us, no more COSTCO. We are finished doing any business with them. read more

This is one of the better Costcos around--great food, friendly service, and generous portions that really give you bang for your buck. It can be a little chilly inside, so bring a sweater. Bonus: if you're lucky, you might even spot Ryder Lyons! read more

Costco Wholesale - so cold - Wholesale Stores Near Me - Folsom, California

This isn't a store that I usually go to since there are others that are closer to where I live However, it's located close to hwy 50 and they frequently get a variety of whiskies in stock that the other Costco stores do not; hence, my foray most recently. This store has pleasantly surprised me with the selection of alcohols! Great specialty scotch bottles that I can't find anywhere else within an hour . And at a reasonable price, no less. Oh, they excel at keeping the less expensive bottles intended for making cocktails around. Stocking basic bar supplies is something that many Costco stores do well. However, if you're a connoisseur and want to find new(to you) bottles of a special edition single malt for yourself or for gifting to a friend, come here to shop and you'll likely find something special. read more

Costco Wholesale - Wholesale Stores Near Me - Folsom, California

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They should update their hours on Google to show executives can only shop at 9am.. loaded up all my kids to get there when they opened just to be told I can't shop there. What am I supposed to do? Drive up to the store and look at the sign posted on the wall that's covered by a brick wall.. done with Costco, over rated, too packed and Sam's is better! read more

3 pumps per aisle at the Costco gas station, we were in and out within less than 30min. This is our go to gas station when traveling to and from Tahoe. It's affordable and the service is very quick. read more

Costco Wholesale - Gas Station - Wholesale Stores Near Me - Folsom, California

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This review is for the pharmacy inside of this Costco. Today was my first visit to this pharmacy and I will not be back. The woman behind the counter was gruff and rude and acted like I was bothering her. When I couldn't provide my card quickly enough, I was rudely told to get back in line until I was ready. I did as directed, but allowed people behind me to go ahead so I didn't have to deal with her again. The other clerk was pleasant and kind and was able to assist me properly. While the value is great, it's not worth the agitation...I'll just go back to Walgreens. read more

This is less than expected from a Costco. The location at the end of a cul de sac, restrooms that need better attention and a bit less customer service than typical. read more

One of our favorite places to shop. Reasonably priced, reasonably busy, and very nice employees. You can always find what you need, and more. Only complaint is that the carts aren't big enough! Very full cart +pizza for dinner for $620 10/5 food court 10/5 bakery 5/5 pharmacy 5/5 products 5/5 employees 4/5 gas station (very busy) 3/5 tire shop (somewhat difficult to get help, had issues in past with incorrect installation) If you're interested in local reviews or travel content you can find us on most socials @SunseTourist read more

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I have to give a huge shout out to Rebecca in the pharmacy. I planned on picking up a medication tomorrow and it was 5:50pm when I realized the pharmacy is closed on Sundays. With only 10 minutes to spare I rushed to Costco. I got there at 6:01 pm. As I walked towards the pharmacy hoping it might still be open, I saw the lights were out. But, I could see employees still there. I walked up and asked if it was at all possible to pick up my prescription. "Rebecca" looked at me and thankfully helped me. I felt bad because other folks kept coming up behind me to get in line and Rebecca kept having to tell them she was closed as she continued to help me, not a great optic. Rebecca went out of her way to help me She is an Angel and I appreciate her so much!!! ps - The prescription was vitally needed but Rebecca did not know that nor did she ask, she just helped. read more

I've actually been to this Costco to get gas about two years ago, it's right off the freeway! Pretty convenient with a number of gas pumps as well as diesel and regular fuel. I haven't gone inside this particular Costco, but I plan to go back if we go to Tahoe again for a weekend getaway. Costco is built on a hillside and it's very spacious with its parking lot as well as having the gas station towards the back entrance of the facility. read more

This place now SUCKS. I will echo some of the sentiments from others on this 'new policy' of executive members only from 9-10 am. I went into Costco Folsom this morning, scanned my membership and was immediately told by an employee 'sorry sir, executive members only from 9-10.' I informed them that I have been a member for a very long time and I need to get an important supplement. They came back with a 'sorry sir, corporate rules.' I told the employee that this policy sucks and that he can tell his manager that this sucks as well. So basically Costco is now rewarding you with 'early access' if you are someone who pays more money for a membership, while the rest of us unfortunate people have to wait the extra hour. I'm a business owner myself - what they should have done instead, the right thing to do - would be to open their doors at 8:00 am and have the executive crowd early access from 8-9 am, instead of blocking access to us regular members. I have never in my life been asked to leave a store and come back later because I don't pay enough money as a member. I'm canceling my membership today and never going back - what a piece of crap system they've installed. Too bad, I used to like going here. read more

It's really unfortunate as this location used to be great. I went for the first time in months since having my baby and they have made some changes to membership and entry times. Which is fine as it's their policy but the way I was spoken to and treated after entering and not realizing was beyond unacceptable. They were rude and belittling and even after apologizing and explaining I hadn't kept up on the latest because I had just had a baby he replied "not my problem". Please, Costco, encourage your frontline employees to do better with customer service skills and how they speak to customers. read more

The workers at this Costco are RUDE! My cousin is a member of Costco and ordered 5 pizzas. He needed us to pick up the pizzas for him because he was assisting his pregnant wife. we got stopped at the door bc we didn't scan in. And the guy had to call his supervisor and they were so rude telling us we had to leave because we aren't Costco members EVEN THOUGH WE WERE JUST TRYING TO PICK UP THE PIZZAS THAT WERE ALREADY PAID FOR. The bald supervisor was so annoying and rude. giving us attitude. this is why we are actually Sam's Club members. Sam's Club is way nicer and they're not as strict. this Costco sucks ass read more