Avoid at all costs. The Customer Service line for returns is always long and they only have one person working the counter. It took nearly an hour just to do a return, totally not worth the time. I tried to price match something to their own website and the worker lied to me saying they don't do that. She was just too lazy or in a rush to do it. I chose not to make a fuss over a couple bucks and moved on. Go to Costco instead. Or any other place nearby. read more

Walmart is very ambitious in trying to have a complete "Super Center" at this location, yet this is their smallest "Super Center" in the area. The only problem is that their priorities are out of balance here. The number one thing people come to shop for at Walmart is groceries, yet this store's grocery section is too small. The aisles are narrow and crowded, and you can barely get your cart through if other people or carts are in the same aisle as you. This Walmart tries to compensate by making their grocery shelves taller, but how does that work for shorter customers? Since groceries are the most popular purchases, this particular Walmart location needs to reduce the size of some of the other sections, and expand the grocery section to achieve better traffic flow (and more satisfied customers). read more

They have a pretty large variety of legos. I purchased the Back to the Future DeLorean lego set for $160.00. The staff who helped me get the lego set out was very friendly and had to walk the item up to the counter, but we had a good chat about the movie. She was very nice! The line to the self checkout was a bit unorganized, there was not much of a known line, people were lining up pretty much in 3 lines, a better queuing line would be helpful. read more

Walmart Supercenter - Grocery Near Me - Everett, Washington

AWFUL customer service workers are so rude and disrespectful also majority of their products are poisonous

We were excited to drive further away from our Walmart, to look for something special at Super Walmart! I have a service dog and was separated from my husband. He didn't have phone on him. I presumed customer service could make a SIMPLE intercom announcement to find him. Instead, no one spoke English!! After searching for employee to translate to the girls behind counter, that girl was like , Why didn't you say so? Grrrr! Next we had a cart in right lane with service dog on my left, when an extremely rude EMPLOYEE was trying to play chicken with us, rather than moving to her lane in the aisle and gave us a really dirty look wondering why we didn't move out of her way!?!?! I tried going after her t9 get her name but couldn't catch her. Then because of my service dog, I require a handicapped stall, it was occupied, so I went back to the family single/handicapped toilet room, and waited 10 minutes until finally she comes out! The SAME girl as before! Employee vest too! Wouldn't make eye contact and just ran away! So now I want to report her without a name but was too upset to wait for yet another manager that doesn't speak ENGLISH!! I'LL NEVER GO BACK TO THIS LOCATION in SE Everett in Washington! read more

I like shopping at Walmart. This location has plenty of parking. A nice layout and is clean. One thing I no longer like about Walmart is the amount of store items that are locked up now. I understand they are combating theft. I've seen the stats on the losses Walmart as a company have taken from theft. So I don't mind the glass cases and having to find someone to open them for me. However, I do mind when Every Walmart employee I ask says they don't carry the key to unlock it. Or nobody shows up after pressing the button for the tools. OR no longer having a button at every case. Or nobody showing up to unlock it after a different employee told you they would get someone who could open it...etc... One time I waited to get some tools that were behind glass for 8 minutes. I was the second person to join in on the fun, someone else was already standing there waiting for the case to be unlocked. Another time I went to this walmart I was with a lady near the supplements/vitamins next to the pharmacy. I needed a pre-workout container behind locked glass. We both waited for a while before someone showed up to unlock it. And another time I shopped there, I was gonna buy my father in law some pants for his birthday, but those were locked up too. I asked a Walmart employee to open them for me, but she said she didn't have the key to open them for me.... I waited for a few minutes, then went home and bought the pants online. Hopefully Walmart Corporate is reading this review. They think they will be okay implementing this solution for theft because the losses are so great. But they must realize that they are alienating a dwindling demographic of shoppers that still go to stores to shop. With that demographic already getting smaller due to Amazon and other online shopping, they are only speeding up the process of their customer base shrinking. read more

The workers here are always nice enough so that's why I'm giving 2 stars instead of 1 but my GOD the pickup orders here are the worst I've ever experienced. Every. Single. Time. I check into a parking spot and say I'm here on the app and they don't bring my order out until at LEAST 15 mins later. I've waited 20 before. Absolutely insane. Multi kajillion dollar company and they can't staff it properly so this doesn't happen? read more

Extremely friendly and courteous staff! I had placed an order online and came by for a grocery pickup last week. The first thing I loved was how many time slots they had available! Many places often don't have availability for the next few days, but Walmart at Everett had one for the very next day. As I was having a party, most of my order included different types of wines. What I didn't realize was that Washington state law requires pickup orders with alcohol to have a minimum of $25 of non-alcoholic purchases as well - especially since my order went through online. However, when I got to the location, the staff had to unfortunately inform me of this rule and why they couldn't give me the wine. Was it frustrating? Yes. But was it their fault? Absolutely not. That's corporate's fault for not incorporating local laws into their system. The staff at this location were nice enough to give me the option to fully cancel and refund my order, but I decided to take the non-alcoholic portion of my order anyway. While my experience for that order wasn't great, I really appreciate the staff doing its best to make it as positive as possible. Overall, I'd absolutely recommend this location and will be back - just not for pickups with alcohol. read more

The store here was not good and I would probably not recommend it. 1. I came in today trying to find soemthing specific. I tried to get help, an employee here said thye would help me, left but never cxame back. I wasted a lot of time waiting for this person. I was pretty upset over the experience. 2. When I walked out to my car, I noticed someone had hit my car! I was very upset over it. They wern't willing to pull video although they have cameras in the parking lot. They could care less about their customers I think read more

I'm sorry but why is this Walmart even open anymore? I've lost count of how many times I've come in and not been able to get razor heads because there's nobody to open the case. This last time in, I pressed the help button 6 times over a 25 minute span. When I finally gave up on waiting, I decided to try to find an employee to help me out but I couldn't find anyone to help. Where are the employees? There are barely any registers open, I watch as people just walk out with stolen items all the time. Close this Walmart like the one on 99. This store is broken. read more

Nothing special it's almost a daily thing to go to Walmart. Store was very busy, but there's was a lot of registers open. Although the customer in front of me, was very very needy, I probably should've of been done 10 minutes earlier, I wasn't the nasty, impatient, rolling my eyes, hurry up lady customer. You just have to smile & be patient. read more

how on earth could the whole store run out of paper bags? none. zero. no notice on door, no warning until you are at the checkout with a full cart!!!have no problem paying for paper bags that can be recycled/reused, but pay $1.00 each for a tiny cloth bag? it would have been 10 bucks for what i had in my cart. read more

I ordered my birthday cake from the bakery. I customized it online & it turned out AMAZING! It was one of the best cakes I've ever had! It was so cute, only $20 and tasted so fresh. Plus,I ordered on a Friday evening and it was ready Saturday morning. Will reorder!! Vanilla with Bavarian filling& buttercream frosting. read more

Walmart Supercenter - a birthday cake in a plastic container - Grocery Near Me - Everett, Washington

Line goes around the store, practically, and they was just one cashier. Seriouslly!?! One friggin cashier. Apparently, the other cashier was at lunch. Hey, WalMart, how 'bout having at least one or two backup cashiers for times like these!?! This is a very busy store, and it seems like there could be something to fix this issue. We stood in line for a good 30 minutes without any movement because of a problem with the POS. In my opinion, they should have someone nearby to jump in when these things happen. Here's hoping you'll eventually get the memo that extra bodies would be much appreciated by your customers. read more

It's a supercenter, meaning they have groceries. It's a large store and therefore difficult to keep stocked and maintained but they're doing a pretty good job. Prices are reasonable. read more

Just no. The worst experience at a Walmart I've ever had. I felt super uncomfortable while shopping, the employees were extremely unhelpful as well. There are so many security features at the front it's insane. read more

Waited for 25 minutes for anyone to help me at the toy section to unlock the glass door. Talked to 3 different workers and they all passed it off to the next person. No one had keys and no one was stationed at the electronic area. read more

They'll throw boxes at your feet and legs if you go after 8:00pm. Make sure to wear shoes as they also make barricades with the boxes. (videos exist of Walmarts mistreatment to there customers) I hear about the button for lock cases. No they won't come help you even if they can. It's a rare scenario to be helped, they have to be in a good mood. You most likely have to find an employee because only team leads can hear the calls and they don't do much anyway besides walk around (trying) to look good. Target makes it a priority to help the guests as well gives the employees actual equipment to do the job. Walmart is grimy and notice, non of the employees have a walkie or TC (scanner) on them. All they have is a vest and knife because Walmart is a trash place to shop at and full of grumpy employees who are dispensable. Walmart will take any potential you had and turn you into a number. And it's the bad number too, the one that stinks and is rude for no reason. read more

dont ever buy any car batteries especially their maxx everstart from walmart after a year they die and then they will be sending you from one store to another if you need a replacemnt. its still under the warrantry. better buy your car bettery at Costco if they ever fail you will have replacment right way vs running half hour from one store to another. . read more

Called customer service about missing parts for an item purchased, lady on the phone was a bitch and sounded annoyed that we were asking for help and what to do. She had the biggest attitude prior to even asking for help. If I could I'd give it a 0 star, they need better customer service. read more

"Sonika" at the customer service area gave me a horrible experience today while returning something. I work retail as a manager myself and if I saw how she was treating customers I'd want to retrain her or move her to a position where she wasn't interacting with people as much asap. read more

Went for a quick visit to buy flowers wine and chocolates for a friend whose home we were visiting in Seattle. Nothing special but yes little smaller than other Supercenter stores I have seen. Rush was not so much and stuffs were kept little clumpsy. read more

Walmart Supercenter - the front of a walmart store - Grocery Near Me - Everett, Washington

I had an item to return and was in the area so I thought why not just do it now. Customer service is right in side the door. Only one employee was behind the counter. I think she forgot to eat her prune the day I stop in. What a Sour Puss attitude. I listen to her being rude to every customer who approach the counter .when I approached the counter another employee walked up and asked if she had an extra pen. There were three of them right on the counter in front of me so I picked one up and said here's one. Miss SourPuss snatched it out of my hand and said that's mine. I made my return and headed for the door. The Employees of this store need to go to Happy School better yet visit the Marysville Super store Every Employees there is Kind Friendly and all have Smiles . Won't be back to the Everett Walmart again ever. read more

I went to make a return and I got there just a few minutes after their customer service area closed. I ran into Charlie who was very busy and short handed. She was kind and caring enough to make an exception and figure out a way to process my return for me. Go see Charlie. She is the best. read more

The ladies that work in self check out are always rude asf and I swear most times they only decide to mess with people with dark or brown skin so I went in scanned everything I needed on the app so when I was done I go to self check out to check out and the lady walks up and takes it upon herself to start scanning stuff in my cart said it is her job to scan things that are under the cart she didn't bother to ask me if I was using the app or anything it was just flat out rude so than I ended up scanning all my stuff all over because she did that than the lady wanted to go and tell some other lady how to bag her stuff because she had her backpack I mean they take out the bags than want to charge people dam near a buck for one of there small bags that you need to buy multiple of like they haven't already raised the prices on EVERYTHING in the store already read more

Idk if they were desperate to get a Walmart on Everett Mall Way or what but this was a poor choice. The store was clearly repurposed from a smaller other chain store that was already there before and closed down and you can tell because the aisles are on top of each other. The self checkout registers were all closed and the manned registers only had two workers which is bass ackwards in 2024. The customers here definitely had you questioning your safety and the employees were hard to find which is hilarious being that the store was so small! read more

The customer service for returns and exchanges are always friendly, especially Josh, what a great attitude and quick worker at the customer service station. Appreciate you guys will keep coming back!! read more

Walmart Supercenter - Returns - Grocery Near Me - Everett, Washington

They must beat their employees in the back because this store has the crankiest, rudest employees of nearly any department store I've ever been to. It's not just one time either. read more

I dread going in this store, especially on weekends when people feel the need to bring all 6 of their kids shopping to an overcrowded store with everybody else's all 6 kids. Why can't 1 parent stay home with most of the kids, or bringing the 1 or 2 best behaved kids shopping?!? The one or two check out line situation has improved, and I notice they have people stocking the shelves during the day. Better, but I still try to avoid this store, especially on weekends. I've had someone try to sell me heroin in the parking lot. The only reason I shop here is because it's right across the street from where I live. I would never get in my vehicle to drive to this Walmart....... read more

Its not normal at all when your shopping and two security guys from the store follow you around and suspect that your family is looking to steal items in the store.... Rude customer service..... Me , my husband and 4 year old were followed around the store like a bunch of thieves .... Even as a former employee of Walmart , I don't think we've ever gotten this nasty with our customers the way this Walmart has... I'm not sure exactly if this Walmart hired a bunch of Tweekers off the streets to be their security's but that was a wired experience after last night, I haven't gone to this place in a minute, the majority of the workers I use to know arent there no more..... To top it off, the self check out lady came up to me after I had scanned all the items in the cart and wanted to make check the screen that I scanned under my cart which I did ... Must be because I am brown colored,,, I get it .. that its obvious but maybe next time I will make a scene.. and put your employee on the spot... Your behavior was sickening and disgusting ... Something Needs to Change... Literally.... read more

After last night promise to replace my front passenger tire(purchased life time warranty just two months ago with replacement all 4 tires), spent today 2 hours in the Everett store. I have speak with 3 different workers, before they will start working on my tire. Tire was become flat last night on me in two minutes yesterday after I was parked near curb on Market place in Seattle...I came with hope yesterday around 5 pm, they had 4 Good years tires in stock!!stocks!!! BUT to replace it took almost a day...​ read more

I called over here looking for a particular item and though the customer service associate was friendly, she was unable to locate the item I was in search of. After a few minutes of looking she said they didn't have it. Being that the app said they did have it I drove up and was able to locate the item with ease after a couple of minutes. While I was here I noticed only one customer service clerk working. She didn't speak English (not sure how you get a job here if you can't speak to the customers but that's a whole other issue)...I was, however, impressed with how clean and organized their clothing section was. I'm not an avid Wally's clothing shopper but every now and then they have layering items that rival Eddie Bauer and Costco's offerings. I liked that they also offered easy self checkout. I accidentally double scanned an item and finished checkout only to look at my receipt and notice the error. The person manning the self checkout section let me know I'd have to take the items to customer service to have them refund the additional scan. So my 5 minute trip to Wally's ended up being 30 min. They need more seasonal help for the customer service desk for sure! read more

Racist door greeter who goes by the name of Jack. I walked into Walmart and Jack looked at me with disgust in his eyes. As if I offended him. No good morning or anything. Behind me was an Caucasian woman and her toddler, and they received the loudest good morning possible. I thought that was odd, so I turned back around to walk towards the shopping carts so I'd walked past him again. Guess what happened this time? He's starred at me with disgust in his eyes once more. This time, behind me there was an elderly Caucasian couple and... Well you know what he told them. Bottom line, i could care less if you tell me good morning or not. Just don't make it obvious that you're racist towards Black people. Especially as a door greeter! That's not a good look on you guys company. read more

I ordered a few things online, including a bag of powdered milk for my emergency food storage. I received an email saying some of my items were available from my local store, and would be delivered by end of the day. The powdered milk was delivered.. damaged. The Walmart shopping bag was torn, the bag of powdered milk was torn, there was powdered milk in the Walmart bag.. falling out of the Walmart bag, and powdered milk on my porch and door mat. There's no way the delivery person (driving what looked like a personal vehicle) didn't know the product was damaged. Now I have to figure out how to return and get my $15 back, when I was trying to avoid the store during this pandemic.. THANK YOU SO MUCH! read more

I worked at this Walmart for almost year and I put my two week in and reason was true and other reason cause janitor team lead Ralph is unprofessional when he get mad at you You cusses you out and yell out load cusses out loud he unprofessional and shitty team lead I mainly left cause of him cause I had enough of BS. read more

This store has the worst customer service! I stood at the customer service counter for a good 2 minutes before I was addressed, while 2 workers stood around and talked. When I requested to speak with a manager, I was told all supervisors/managers took their lunch at the same time and no one was available. I was forced to have my issue handled by a team lead, who told me she was a manager and had the worst attitude I have ever seen in a leadership position. Get it together Walmart, with inflation amongst us and your prices not being as low as they once were, you are going to need provide a your customers value in other areas. CUSTOMER SERVICE should be one of them! read more

Unfortunately we decided to buy my daughters fourth birthday cake here. We asked that they only do the base frosting as we prefer to decorate ourselves. Not only was there a CLEAR lack of care when they made this cake, the cake was cracked. It is near impossible to get a hold of that bakery too. You could see the pieces that the cake sat on between the top and bottom tier. This was an overpriced broken cake. We didn't have much time and luckily my mother is a genius and was able to hid the cracks but what a disappointment it was to of an absurd amount of money for a messed up cake. read more

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So big of a store, you'll get lost inside but in a pleasant way! lots of products to choose from. gotta love walmart!

Just left there cause i waited in the electronics section for help for umm hahaha wow a fucking hour!! Then when someone finally came, they helped 6 other people that needed help AFTER me. Then i finally got help and then i went to check out and then they just fucking left!!!!! Waste of fucking time!!!!!!!!!! So i dropped my shit that i was going to buy that added up to 100 bucks and fucking left. read more

I called to ask one simple question before I make the trip down to the store and a very annoyed sounding lady named Silvia didn't answer my question instead transferred me to customer service which rang for 1:30 before It sent me back to Silvia who now seemed more irritated... she said she would try again..... that's when I took a screen shot cause not only did I hold but there was no ringing this time.... it was silent for over 6 min!!!! So I hung up and called back. Silvia answered again still didn't answer just said one min I'll transfer u to customer service... rang again for mins with no response. Really!!! It's almost 8pm so don't tell me ur super busy with dinner rush. Just lost out on my business. I called Fred Meyer answered my question in 30 seconds. Guess I'll go there read more

Walmart Supercenter - Grocery Near Me - Everett, Washington