It seems many negative reviews are related to delivery issues or discrepancies between the app vs the actual store experience. That said, we noticed this location has both garage and outdoor parking. There are escalators and an elevator from the garage. The store was poorly lit, and one of the self-checkout machines had a problem with the credit card reader. We found everything we needed and more. They do check receipts, but I'm pretty sure they don't actually verify them, which I find amusing. read more

Walmart Supercenter - Grocery Near Me - Decatur, Georgia

The customer service and organization at this store is almost non existent. If I could give zero stars, I would. It's very unfortunate that the only Walmart in the area lacks professionalism. If you're a mother using WIC trying to buy groceries for your kids, forget about it. None of the items that are supposed to ring up for WIC actually ring up. A few years ago I shopped, got to the register, had to put it all back. Imagine the distress on a mother with a young child due to Walmart not doing their job. If you're trying to order pictures and then go in 2 days later to pick them up, forget about it because they won't be ready due to no picture paper available. It never fails. If you want to order delivery from this location, forget about it. The order will never come on time or even that day. The workers just look at you with no resolution, you end up just having to leave & go somewhere else. I highly recommend people to not waste their time at this store. read more

DO NOT order delivery from this location. Three times, twice to my office, and now once to my home, I have ordered groceries and paid extra for faster delivery. Today, the order was labeled as attempted and returned to the store. No one called, texted, or otherwise reached out. I have been sitting in view of my driveway all afternoon, and no one has even attempted to come to my house. The customer service representative says my only options are to cancel my order or reschedule for tomorrow. I ordered at noon today for delivery before 3 pm. This is the last time I use this service. read more

I visited on 2-7-2026 no problem. I visited and I got some fruit because when I visited the Walmart near me I forgot to get some. I go there often and I forgot to even check in there. I would give five stars I can't because a parking spot was the only one available on the top side of the building was occupied with 2 buggies so instead of me parking there I had to go in the underground parking area. Pull up and check them out. read more

Walmart Supercenter - Walmart - Grocery Near Me - Decatur, Georgia

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TERRIBLE customer service!! Try Target instead! I placed an online order but needed to make a change. Upon trying to make changes my order was completely cancelled. I have been waiting a full week for my refund. Only to be told that it would be 10 whole days for a single refund. I have honestly never had to wait so long from ANY store. Save yourself the disappointment, hassle, and wasted weeks of your life read more

Walmart Supercenter - They even acknowledge that they suck - Grocery Near Me - Decatur, Georgia

This place has limited parking up front and an entire parking garage below. This is a supercenter so they have groceries, frozen food, car supplies, and everything else you can think of. The place is clean with bright lights. I did not have any problems finding what I wanted and they actually had cashiers to check me out. I will return. read more

I went to this location of this big box retail giant this morning at 7:15AM. The Store opens at 6:00AM so based on what I was looking for (ink cartridges & paper for my printer ), I figured I had better get there a few minutes after opening. So there would be enough people around. I was right in my assumption the printer ink cartridges would be in a locked glass case; & a manager would have to produce said keys. At least three employees told me I'd have to come back later (8:00 AM) when a manager who had key access was around. Even customer care (at front of store ) said the same thing. But I refused to give up. Eventually a manager by the name of Que (Cue?) was able to help me and proffer up the elusive ink case keys. So I didn't have to wait an hour or 45 minutes to buy the ink cartridges. I am a fan of this location and will come back for more "access" challenge items that are typically locked in a case. I remember a simpler time back in the day when items in stores didn't have to be locked up in glass cases. It's a shame that a few bad people (shoplifters) ruin things for the honest / law abiding majority of customers read more

This is about grocery delivering from this store. Received rotten meat multiple times before from this store when doing grocery delivery. Could smell it as soon as the door opened before grabbing the groceries. Almost knocked me off my feet. The bag looked like it had been sitting there inside Walmart's returns for days. (This county is becoming a vortex for the lack of intelligence life.) read more

This location is terrible! Too bad there is no negative star option. It is in a very busy area, so the business of the store is to be expected. However, no matter how busy the location is, you have to meet the needs of the customers. Hire more people, change management, etc. The service should be a lot better. If you go into the store, the wait times are horrible. If you call, you will never get a representative no matter which department you try and connect to. They should really look at their management team or close the store. Ridiculous! read more

Do NOT shop here. Everything is behind a glass wall and no one wants to open it. Must walk ALLLLLLL the way to customer service and their attitude is enough to make you (the customer) say you know what nevermind. And I'm pretty sure the rude woman I spoke with WAS a "manager". read more

I've been to this Walmart a few times and am always re-shocked at how big it is compared to the rinky-dink ones I'm used to back in the northeast. Parking is easy since there's plenty underground and even more outside. The produce is always being restocked as well as the other aisles. Things are usually easy to find as a result and the staff are nice. Keep doing you Walmart! read more

My wife did an online order, it was really bad. Ordered miracle whip, it's 6 months expired, we ordered tomatoes, they look and smell bad no firmness what so ever. I will never do online again, now I know how you get rid of your trash. Instead of throwing away your expired food you sell it to your customers. I thought maybe they will actually have quality control, absolutely not. Thanks for wasting my time and money. read more

Walmart Supercenter - Miracle whip, expired that I got in my online order. Yesterday - Grocery Near Me - Decatur, Georgia

If I could give 0 stars, I would. Yesterday, I placed a delivery order on the walmart.com website. I've had problems with Walmart delivery several times. Usually , when I call the corporate office, they give me a code to receive a discount, usually $5 or $10. Yesterday (Thursday), I placed an order, using the discount code for$10 off.. A couple of hours later, I got a message saying that my delivery was cancelled. I called 1-800-WALMART. I was told that the order was canceled by the driver with no reason given. The person I spoke with said that the driver wasn't allowed to do that and he would lose his job because of it. The order was rescheduled for today (Friday). Shortly after rescheduling it, I got an e-mail saying that my order couldn't be delivered and I wouldn't be charged for the order. I called and spoke with someone. I said because of continuing delivery problems, this was going to be my last order. The hold was released from my debit card. I told them that I wanted the $10 plus $5 that I had another code for be put back on my debit card. They refused. I said that it wasn't my fault that the order was canceled and I no longer wanted the "credit". I asked for the $10 plus the $5 for the other code be refunded to my debit card. They refused. The "Walmart cash" was no longer showing on my account. I was told that it was still there and would be applied when I checked out. I wanted a refund and I asked to speak with a supervisor. After waiting on hold for over a half an hour, the same person came back and said he was a supervisor. He was rude and said that they don't put money back on credit cards. I was on the phone with him for another half an hour. I was told that I would have to place another order to get my money back. He said that it was a "gift", therefore it couldn't be converted to cash. I said that it wasn't a gift; it was given to me as compensation for their poor service and mistakes. Now I'm out $15 because I won't do business with Walmart anymore. The order was canceled by Walmart, not by me. They don't have a right to hold my money hostage, because of something happening on their end. I'm furious. It's not about the $15 as much as it's about the pettiness of them stealing from me. I'm done with Walmart. read more

Live this place huge and full of everything you can buy what ever you want also you can order online and pick up .

I use to work here, and ultimately quit this past Spring. I enjoyed my bosses, Lauric and Zoey. They were amazing. However, as a whole, the management team there is a travesty. Favoritism and lack of help being given to associate's needing help. The selection of items is atrocious. Things are constantly in the wrong spot. I will say that the value of the meat and produce is pretty good. I have no issue there. I started out as a cashier and was ultimately put at the service desk. By far, the most traumatizing and mentally draining position at Walmart and the most traumatizing and mentally draining Walmart I've ever worked at. After being told to unalive myself by a customer and being cussed out by customers daily for Walmart's return policy, I decided that enough is enough and quit in April. I just couldn't do it anymore. And what did management tell me? Basically to deal with it. Maybe things have gotten better there. I honestly don't know. But unless management gets itself in order, I don't see myself coming back to work there ever again. read more

Dirty, disorganized, poorly stocked mess of a location. The employees are all in their own little world. Most of them have in earbuds. And one last thing I'll mention is the PA system. On my most recent unfortunate need to go here it was like three employees where having some sort of petty argument over the intercom. What were they saying? Who the hell knows it was squaked at top volume and repeated 5 or 6 times. And I'm sure I know what it wasn't about... helping any customers! Seriously, they ought to shut this place down. The parking garage smells like piss and weed. There's no drive-thru for the pharmacy. The automotive department is a joke. The meat all looks like it's on the way out. It's just always a bad experience at this Walmart. read more

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It's a Walmart, so expectations are low. There always seem to be too few cashiers, resulting in long lines. Strangely, it often lacks many items I need, which leads me to shop online instead. However, I will say this Walmart looks better than most, both inside and out. read more

I ordered 4 tires on Walmart web site. Nothing but trouble that day on. I had a appointment for installation and the man at the service center said I didn't. He went to check on my tires and said that only 2 was delivered and they was the wrong size. I called to cancel the order, that was three weeks and 5 phone calls ago. The refunded two tires and I'm still waiting for refund on two more. It's funny how they can take $400 from you account all at once but can't give it back. read more

Walmart is the worst they suck. They don't ever do anything right they can't even make any delivery that doesn't have 1 million issues. I'm using Amazon. I hope the stock drops to zero they don't deserve to have their stock be so high. read more

We stopped by this Walmart Supercenter on a Saturday afternoon after having lunch in the same shopping center, Suburban Plaza. This is a relatively new Walmart (opened 2015) and shopping center. There's really not much that differentiates this Walmart Supercenter from other Walmart Supercenters I've been to, in cities big and small. It does have an underground parking garage which I recommend parking in due to the limited surface lot area outside. When we visited, the escalator that brings shopping carts down to the garage was out of order. Also, one of two elevators was out of order. Therefore, if you wanted to bring a shopping cart to your car parked in the garage, you'd have to wait on the one working elevator. I guess one working elevator is better than nothing, but on a busy Saturday, it was not a good situation. We picked up various groceries and household supplies. I'm a regular at my neighborhood Walmart on Howell Mill Road in Atlanta. The layout of this store in Decatur threw me off. I didn't know where anything was and I felt like a chicken walking around with its head cut off. This store was busier and more congested than my regular Walmart on a Saturday. One thing I have to hand to Walmart is, in my experience, they usually have fresh and good quality bananas on Saturdays and Sundays. I was able to find some here for $0.40/lb. The kale selection was sad and did not look good so instead we picked up kale across the street at Sprouts Farmers Market. We did pick up some asparagus, but in hindsight, should have purchased it from Sprouts because: (a) Sprouts' asparagus was organic, better quality, and cheaper and (b) when cleaning Walmart's asparagus at home, my fiancee found mold on it. Yikes. This Walmart is bigger than my regular Walmart (also classified as a Supercenter) and it has a better selection. For example, this Walmart has an entire aisle dedicated to wine and it sells live fish for aquariums. You can get various house-baked pies here for only $3.98 a pie. They have apple pie with cinnamon, Dutch apple pie, caramel apple pie, and cherry pie (dunno if it's damn good). While we were shopping, they made an announcement over the speaker system that free jewelry was being given away to *every* customer in the store. Customers were directed to a jewelry counter to claim their free jewelry. This was close to the toiletries section and when we made our way over there, it was obvious what the crowd of people was for. There was a lady with a headset on giving her sales pitch for what I presume to be a particular brand of jewelry. The rows of people surrounding her were 3-4 deep. It looked like a live infomercial. Despite all the people, checkout wasn't bad. All the checkout lanes staffed with employees were backed up with customers with packed carts. We entered the self-checkout line which moved at a relatively brisk pace. We had no issues checking out, but it was inconvenient when the cart escalator was broken and there was only one working elevator to the garage. We emptied our cart and carried our bags down the stairs instead. read more

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I did my weekly shopping at Wal-Mart today. One employee check-stand open with 13 folks in a long line. The self-serve line had over 25 people and I had to wait over 20 minutes to check myself out. Walmart management: you may think you are controlling your labor costs but you are driving your customers away! I saw three folks abandon their carts rather than wait in line. This store needs new management! read more

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Do not patronize this Walmart. Store management is non existent. You call for a manager no one ever. This store is in a great location but will continue to fail due to poor employee interactions with no manager available or willing to step in. read more

While in Walmart attempting to check out, I encountered significant difficulties with the cashier. Initially, he displayed a clear reluctance to serve customers in his line, directing us elsewhere without so much as a greeting. When I attempted to use both a Walmart gift card and the Walmart app for payment, he informed me that split payment was not allowed, adding unnecessary frustration to the situation. Despite my request for assistance from a manager, the cashier continued to resist, resulting in a tense standoff until the manager intervened. Although the manager provided excellent service and resolved the issue promptly, the cashier's subsequent behavior, including yelling about insufficient funds, was unacceptable. Such incidents detract from the shopping experience and reflect poorly on the store's customer service standards. Piss Poor don't you think ?! read more

This Walmart super center has all our needs. I love all of the extra Christmas decorations they have, gingerbread houses, candy canes, ugly Christmas sweaters you name it. I came for specific items in the Asian aisle and they had everything I needed. I found my healthy kale celery drinks here as well as kimchee! The store is not socially distanced enforced besides staff and customers wearing masks and hand sanitizer being provided. Aisles seem narrow and on the small side but well stocked. Staff of friendly and the have plenty of self check out areas. There are plenty of other stores in the same parking lot-Ross, Starbucks and the like. They have an added parking structure below the store with plenty of parking. read more

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I ordered pick up and got bacon and ground beef. Both expired by DAYS with a milky white slime visible in the package. So obviously bad and rotten. To get a refund they want me to return bad meat to the store, probably so they can try to resell it again which defeats the ease and purpose of using pick up. This is beyond incompetent it's fraud and a rip off and this store manager should be ashamed of their purposeful abuse of their clients. read more

Save yourself time and money and don't bother! I tried to order sweatpants from Walmart online. When I realized the delivery date was two weeks away, I tried to cancel the order within 10 minutes. Oh no! Not possible. What century does this place exist in? Step two, drove to Walmart to search for sweatpants. The only good pair didn't have a price tag, so they wouldn't sell them to me. What total fuckups! Never ever ever again will I have anything to do with this company! read more

I have had incredibly good luck in using Costco and Amazon home online ordering and delivery so I thought Walmart might be just as good. Bad decision, I joined Walmart+ and have periodically ordered items from Walmart. If delivery is done via Fedex, no problem. If delivery is done by the local Walmart store, BIG problem. Their delivery people seem to have problems finding an address during the day that's less than 2 miles from the store. Twice they've supposedly attempted delivery AT NIGHT to a senior condo complex that closes its doors at 7 P.M. Now, I'm without the item and due to "corporate policies" I'm also unable to cancel it. Walmart, goodbye. read more

This place is trash. I can't understand how management could let your CSM treat customers like this. All of the prices are wrong and the csm had to void out 6 + items that caused me to wait half a freaking hour to pay... on top of that she was mouthing me off saying if I wasn't so cheap that it wouldn't take so long. Great Update* As a former ASM in MA, I'm sorely disappointed in how your CSM handles issues at your store. Your associates are great, but your CSM (older lady, short grey hair with glasses) literally called me a cheapskate and a liar. I showed her a picture of where the item was located and the SKU and she still wouldn't honor the price. Maybe you should have your CAP teams put things where they belong so your CSM wouldn't be so nasty with your customers. * came back today, again nothing is where it's supposed to be. Waited over an hour for an ASM to come correct the issue. Your associate even went to H50 to look for the price tag for the item and couldn't find it either. There was 4 sku tags there that items didn't match. Cmon, get it together!* read more

DO Not take your cameral film here for processing. I took mine in 3 months ago and they send it out to Fuji Film for developing. After many visits to store, they don't know where it is and suggested I contact Fuji myself. So, I called Walmart Customer Care ( 800-925-6278), which was a waster of time and the message keeps repeating itself. So much for customer care and taking the initiative to to find my film I entrusted with them. read more

Poor selection. This is for the grocery delivery issues. Why are the most expensive item always missing in my delivery and being charged, 90% of the time? They are stealing them or very stoned? Maybe, should start filling a police report every single time? Clean up Dumbkalb! read more

I'm amazed by how such a new Walmart could have such old and dirty stairs, as well as an old, dirty, nonfunctioning escalator. The down escalator and cart carrier is literally NEVER working, lol. This Walmart is convenient, but the shelves are in general disarray and they seem to be a bit slow in restocking hot items and toys. Employees have not appeared eager to help, and nor do they greet you in the store. The only employee who spoke to me was the individual who checked my receipt and said goodbye as we left. The real kicker is how gross the fish tanks are. I'm not surprised by the dirty water Beta cups picture that another reviewer posted. In literally every tank, there was 1-3 dead catfish (of the smaller variety) floating and being picked at by the other fish. These fish didn't die yesterday or today- no. Instead, these dead fish had been decomposing for so long that a few of them were almost only bones. I'll post pictures. YUCK!!!! Edit 12/20/18 EWWW. This Walmart has gotten worse. The down escalator and cart mover is NEVER working.... literally- never. So this makes for very long elevator lines to the parking deck. When I asked about bringing more associates to check out lanes (since only 3 were open and the lines were clogging the main aisle so badly that shoppers couldn't get through at all), they told me that their employees had not reported to work. Meanwhile, 8 employees in yellow vests stood around talking at the front of the store. This place is bogus. Maybe if Walmart would pay their employees a living wage, they'd actually come to work. read more

Walmart Supercenter - 1-4 dead catfish in every tank, fish that have been decomposing for at least 5-7 days. The one in this picture is almost all bones. - Grocery Near Me - Decatur, Georgia

Service for pick up is not reliable . When you try to call to check on your order no one answers the phone .

I can understand a line for four days before christmas, but why you have one lonely employee working customer service? Way to schedule. Management needs a kick in the ass for trying to cut expenses the way, though. You are doing your employees and customers wrong. I get to the counter after 20 minutes, and tell the cashier that I don't have the receipt for my return, but I have the card that the item was bought with. In another store. She told me that they couldn't look up an item bought in another store. What? Is this the 1960s? read more

Walmart Supercenter - Grocery Near Me - Decatur, Georgia

Dirty and full of weird and rude workers, especially at the door. I walked to asked an employee a question. Two were standing by the "exit" door. Before I could ask my question, one old lady said "THIS IS THE EXIT SIDE" to me. She then let a very old white lady go in the same side without problem, despite being rude, loud, and nasty to me. I mentioned I was only coming to ask a question. This old door lady shouldn't be working here. She's nasty just like the condition of the store. read more

Escalators alway broken. Shelves are not stocked. Not enough cashiers open. When this store opened it was wonderful. The availabilities have declined tremendously. Our cashier was very friendly, thanks read more

Came here with my mom July 5th 2021 at 1:30 pm we pulled up to spot 2 at curbside pickup and knocked on the door bc my moms app wasn't working, I knocked and I looked inside the window and there were atleast 6 people standing around and no one came to the door finally Joey came to the door to assist us in getting our order to the car. Joey was the only one who had sense enough to come see what a customer needed. THANK YOU JOEY ...Walmart unimpressive as usual. read more

I mean, it's a Walmart, so you pretty much know what you're getting: cheap items in a huge warehouse, apathetic employees too busy gabbing with each other to notice and assist you, sometimes disorganized merchandise, colorful clientele that spawned a blog. This particular Walmart is on the newer side and features a parking garage under the store which I've never seen at a Walmart. Not rushing back but would come if I needed to. It is convenient. read more

This store is a joke. How do you have one line open on Sunday night. One light on and the others are off! That's why I hate coming to Walmart. Then when you ask them if they are opening the cashiers roll their eyes! read more

Walmart Supercenter - Yes one light on out of 12 on a Sunday night! - Grocery Near Me - Decatur, Georgia

Waited 40 minutes for a pickup order and still didn't get it. Others who came after me were (slowly) helped and left. I guess I don't fit in. read more

This Walmart is the worst Walmart I have ever encountered. There are never enough registers open, mostly because they only ever have one or two open, making the self checkout line stretch for a mile. Then there's the issue with their pickup department. I waited 20 minutes for someone to bring my pickup item to me. At that point, I could've went and bought it and left. It makes it pointless for me to even have done pickup. Why offer pickup then? This is not the first time this has been an issue here, and the problem is I checked in before I even arrived to prevent this. Their organization is sloppy, and every section usually a train wreck. To top it off every worker is always in a bad mood and unwilling to help you with anything. I'd go to any store in the neighborhood to avoid this Walmart. read more