This was one of the nicer Walmarts that I had visited in a long time. It was clean well lit, well-stocked, and had very happy employees. It seriously felt like a good energy in the store. The employees are upbeat and engaging with the customers. It certainly made for a pleasant shopping experience. read more

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I hate how they always check receipts, at this particular location it took forever just to get out of there. I don't like that they are so paranoid people are stealing! The rotisserie chicken selection was not good, stuff was out of stock, and employees weren't overly helpful or knowledgable. read more

Walmart Supercenter - Department Stores Near Me - Dallas, Texas

Terrible customer service! I lost my Texas ID and tried backtracking my steps and when calling (MULTIPLE TIMES!) this location they always answered but hung up immediately so I wasn't able to speak to anyone! read more

Every time I shop at Walmart I see this pricing so I must take a picture. At checkout of course the item rings up at the higher price, so employee won't change the price so the line is held up so a manager can come over and usually refuse to sell for the lower price however today for the first time they upheld the lower price. Walmart needs to be more careful in pricing their items and only show one price. They are overcharging customers because most will ignore and just not bring it to their attention. It's a matter of principle. read more

Walmart Supercenter - 2 price 1 item - Department Stores Near Me - Dallas, Texas

The bread was stale when I got home! Angry, I've never been the type of person to return food. I feel they should have someone better check these aisles. Service could be better. read more

Expired food, a lot of drama in the parking lot. Pretty upset about it, ended up leaving and went somewhere else. When I showed up, I tried to get soemthing in one of the aisles. Noticed a few things were dated. Pretty upset about it, I left and went to another store. As I was leaving, some people were yelling in the parking lot. read more

Long wait on the pharmacy. People working here were not helpful. I don't live far, and come here quite often. I feel the service could be a lot better. I've been trying to get a medication filled for a few days, feel the turn around was really slow. read more

Lots of products and produce.Good prices and fresh bakery goods.Chexkout lines aren't too bad.Lots of pharmacy things too.

I actually don't like coming here , it a mess !in line at money services and there is about 12 people in line , and 2 cashiers? Then one leaves ! It's Saturday 1st of month come on Wally ! Your making the money your store is constantly pack ! Get some employees ! the lines and parking horrible. I may head to tomorrow thumb this is ridiculous read more

The store is a mess, they're always out of so many things, staff are rude, you have to jump through hoops to even shop much less check out because of how many measures they have in place to prevent shoplifting. And don't even get me started on the 30+ minute wait time to pick up your order at the curbside area. Unbelievable. Just an inconvenient, stressful experience every single time. Not even worth the hassle. read more

Wonderful for pickup very very fast at the location on Short Street in Dallas you call it in and by the time you get there they are on the spot ready to give you your purchase read more

This has to be the worst trip I've had here. Of course, there are plenty of employees working, but no one to actually help you. When I did find someone, they didn't speak English at all! Within 3 aisles, I probably heard about 10 different languages ive never heard in my life. They handed me their hand held device to look up stuff on my own. Then, no one knows where the basics are located. Then, things are shelved oddly. I'm aware it's walmart and it's supposed to be messed up and have super scary customers (which is the main reason I even visit) but seriously? Then the employees are bad mouthing the managers who work there. That kind of Spanish I do understand. Just a horrible location and it's a shame no one cares- from the managers to the employees. Their attitude is, "leave me alone , I'm busy." You know people shop there for the low prices and will return because of it. That's sad to have that mentality. Target is right down the street and way cleaner. Just saying. read more

This Walmart does not have working AC so beware during this extreme summer heat. Shopping carts are left all over the parking lot as well

Great team members customer service was great. EXCEPT for the store manger Tony. He was very rude and extremely hostile. I will never return to this store again read more

This Walmart Supercenter on Retail Road has excellent customer service! I ordered several items on Walmart.com and got an email notifying me that Walmart had canceled one of the items and that my money would be refunded within ten days. After more than ten days, my money for that item had not been refunded. I was not sure what to do, so I went to Customer Service at this Walmart. Adrian and Melissa knew exactly what to do, and because of their patience and persistence, I have finally received my refund and a five dollar credit to use on a future purchase. A big THANKS to Adrian and Melissa!! Also, when I ask a store associate to help me find a product, they actually take me to it instead of giving me the brush-off that I have experienced in some other stores. Superior customer service sets this Walmart apart from its competitors and makes it my favorite place to shop. read more

One of the worst Walmarts the delivery drivers are the worse and incompetent they try to compete with Amazon fresh but save your money and the hassle and use Amazon fresh they said they tried delivery but no one ever showed up and cancelled my order ! Customer service did nothing I will be cancelling my subscription! read more

I can say I am definitely walmart loyal customer because prices are very competitive compare with other stores, however there is BUT. I purposely downloaded Walmart app, so when I can check the price before I buy, I scan to make sure. So i chose monopoly game, $20, baaaang, good deal. Trying to pay, but it shows $31... I asked representative to resolve. (because I know other stores do price matches) Turns out Walmart app price doesn't matter, no price match. Shortly no waste of time to check app price, it won't work. read more

Walmart Supercenter - I - Department Stores Near Me - Dallas, Texas

Bad bad BAD customer service. No manager checking to see if more representatives are needed to handle the queue. If I could give negative stars, I would. Not the employees fault. Management and procedures fault. read more

Walmart Supercenter - Customer service area with employees struggling with extremely difficult procedures to accept returns. - Department Stores Near Me - Dallas, Texas

I read some of the reviews, and was glad that my wife and I had decided that rather than fight our way to the store, we would just place an online order for delivery. You will notice that the store information mentions that the store offers delivery. "Offers." They do not actually deliver anything. We actually had a Walmart+ account (until about ten minutes ago) so I thought we should be fairly important customers to them. We were part of the first wave who were dumb enough to think they could actually come close to Amazon Prime. Walmart+ customers are apparently treated like any other customer, if you read the other reviews here. That is to say, they are treated poorly. Walmart does not care about Walmart+ customers. Not only can Walmart not meet a delivery window they set themselves, but they failed to let us know the driver had gone back to the store (for no apparent reason.) We have been self-isolating for a long time, and I've seen some pretty useless delivery drivers but I have SEEN them. We never saw the Walmart driver because he went back to the store. In his defense, it is just over two and a half miles from my house to the store, so there are a multitude of ways to get lost. So, no delivery. We found out the driver had returned to the store because after my wife was on the phone with "support" for over a half-hour (and added 56 points to her blood pressure), someone at "support" discovered it. However, Walmart service could not call anyone at the store to find out what happened because the store was "closed" (at 8pm, when it closes at 11pm.) If we wait 24 hours, we can submit the order again, and they can start processing it again. Alternatively, in 24 hours, Amazon can have the crap here. If Walmart wants to compete with Amazon Prime and Instacart, the first step would be actually getting an order from the store all the way to the customer's door. I suppose in its own way, never showing up is the ultimate in touchless delivery service. So, next time you're at the store, pay attention to any homeless guys asking for money. They may be the only ones that know what they're doing. Walmart sucks. read more

Two stars seems harsh! Great selection of many awesome products at affordable prices. Not going to get everything here, but, they have a lot! Hope they get contactless payments installed soon. Wish pharmacy had longer hours. read more

So, we all know that there is nothing calm about a Walmart - all of their stores are overflowing with tons of people and tons of stuff - that is never a calm combination. I won't comment on any of that, because "you already know." My hubby and I popped in here to buy a big screen TV. As hubby looked at the TV's neither of the two salespeople in electronics came over to assist. Finally, a third sales associate showed up and walked over, greeted us, and offered assistance. (Yes, I know I could have walked over to one of the other associates, but when you see me looking at big ticket items, you should approach me. That's just good business.) The staff member who ended up helping us was very patient, answered all questions, and rolled the TV out to the parking lot for us. What I do like about this Walmart is the underground parking for both Walmart and the Sam's right next door. I like that both stores are next door to each other, and it's pretty difficult to end up with a bad parking space. Because this Walmart is so large, it does carry many items that other Walmarts don't carry. Other than that, .....Wally World is Wally World. read more

Walmart Supercenter - Covered parking garage - Department Stores Near Me - Dallas, Texas

I had my credit card taken from me during a swift bait and switch at the self check out about a dropped $20 bill. DO NOT let anyone see you put your PIN number in. Anywhere. After dealing with my bank and filing a police report, I called the Walmart and was told the manager said to just file a police report. We don't do anything here. The next call was to Walmart corporate where lots of help was given. Not sure they can do anything, but they should have the thief's mug on video! This guy is in your store!!!!!!! By the way, thief was able to use my card and help himself to $2500!!!! Be aware!!! read more

Full disclosure: I am That lady with the ads all over the place and a handful of coupons. To make matters worse, I sometimes bring my own reusable bags. Yes, I am that lady you do Not want to be behind but I'm also part of the WM population that pays with my own money, by credit card, so unless you'd like to pay the $25-$50 difference in savings for me, I thank you for waiting patiently or suggest you go to another line. I've been to a lot of WMs and this is definitely one of the better ones I've patronized. Three guys went in search of the elusive white pepper, even after I told them not to worry about it since I have no idea what it is either. The biggest reason I HAD to write a review, however, was my cashier's grace under pressure. For some unknown reason, my total went UP after she scanned my coupons and neither the machine nor the manager could remove the items that were causing the problem individually so we had to redo the ENTIRE transaction again. That meant unloading and reloading Two full carts of already-bagged items, half of which required competitors' price adjustment. It was she who noticed the discrepancy in the total and she who remained cool and collected while I stripped off bags and did what I could to help move things along. Every trip to WM is a sort of adventure and I'm ever so grateful to the cashiers who still smile and help, even though they have to remain in the trenches after we get our things and go. From all the couponers out there, I thank you for not treating us like thieves (Lord knows Mr. Walmart is not going broke anytime soon) but for understanding that we've done the research on how to make our money go further, and that time spent comparing and organizing is also a sort of price we pay. read more

Walmart Supercenter - Doors in the refrigerated section: Way Cool - Department Stores Near Me - Dallas, Texas

Very disappointed in this store. Employees are at the front door and are supposed to be screening people to have mask on. Instead they are on their cellphones surfing the internet. Fifty percent of the people were not wearing masks and neither were the employees. Service was great in the checkout but I did notice a man stalking us as we were shopping. Eventually hitting on a lady right in front of us. Wished you had armed police officers here instead of do nothing security. read more

This location is a disgusting homeless encampment. We drove here to shop and walked back to our car from the door. There were upwards of 5+ homeless people not just walking around asking for money, but actually sitting against the building by the doors asking people for money. How a business allows this to happen is beyond me, but I will not be spending money here. I don't appreciate businesses allowing their customers to be harassed for money when trying to patron their business. read more

This Walmart just sucks. I have not once had a smooth experience in delivery. And in store - employees are no help and they are all lazy af.

Very unprofessional, every time I'm there for a Walmart pickup order they always mess it up and never have it this wasting most of my time as well as their time too by not telling me they don't have it. Ignore at all costs read more

Consistent, affordable quality. But THE LINES. They have 12+ lanes and have two of them open, with lines of 5+ people at each lane. Y'all really need more cashiers. read more

Like another reviewer mentioned, this Walmart is closest to Uptown and Downtown. It's nicely organized and has wide aisles for dancing. Ok, don't dance. They have an organized mess of a clearance aisle marked by yellow smiley-faced balloons behind the beauty aisles which is cool. I never actually find anything worth purchasing on it though, but I'm always happy that it's there for a looksy. Is that a word? looksy? Once I almost bought some old school crazy straws. You know the ones that make your beverage travel through loops and stuff? Mm hmm. Respect my gangsta. Parking isn't really bad, but you kind of want to say it sucks. The true annoyance is maneuvering in and out of the parking lot with everyone else and they mama. I'll be back here when need be. I seem to always have an out of town guest who wants to go to Walmart and this is closest. read more

It's Wal-Mart. What more can I say other than this is the epicenter for 'Murica and all the gluttony that comes with it. That being said, I'm no sucker and I like saving money. You'll find most things here are of decent quality and you will get your money's worth. A tip for this location: use the parking lot on the second level for safe, covered and close parking. You can also travel up or down the escalator to access the door of both Walmart and Sam's Club. Enjoy! read more

This is one of the nicer Walmart stores. It is clean and well maintined. However, this location has the longest lines and there are never enough checkout lanes open. I don't know why I keep returning. The low prices probably have a lot to do with it. But lately I have been shopping at Target and I have been enjoying my experience more. It may be worth the higher prices. read more

I had just moved to Dallas after having lived in a surrounding suburb for the past nine years. I was really excited to learn of a new Walmart that was close by my new digs in town that had just been built, but to my disappointment, I have to say that there are just a lot of problems within this location that culminate in an overwhelmingly disappointing shopping experience. First, my biggest complaint is that they NEVER have an adequate number of checkout lanes open. I am typically just purchasing a few items, and always late at night, but what should just be a simple in and out, always turns into a time consuming ordeal where I am at the mercy of just three cashiers lanes...there are like 20 plus lanes, and it's a guarantee that I will spend at least 10 minutes waiting. My second gripe is lack of assortment. It would seem that a huge Walmart in the heart of Dallas would have the best selection, but compared to the Walmarts out in the "burbs" this location has a very slim selection of food and other products. Moving on with the complaints, I can never find baskets to shop with in this place. I showed up tonight, and I just grabbed the items off the shelf. I may have purchased more if I did not have to lug the items around in my arms. I looked everywhere for any baskets. There were none. None at the entrances, none at any of the checkout stands. How does that happen? I am not planning on purchasing a large quantity of anything. A shopping cart is too cumbersome. Is it too much to ask that they provide hand-baskets in clearly designated areas? Also, this location closes at midnight...What? midnight? That is crazy early. The Walmarts in the suburbs are open 24 hours. Not only do they close at midnight, they close off one of the entrances about an hour before close which is a huge, mega inconvenience. Even though this is a brand new Walmart, I am going to say that the other ones I have visited are much better in every respect. it may be a new building and look nice, but it seems like just a subterfuge for all the other Walmart's for in Dallas proper. This one needs to be run and managed to the standards that the others outside the city limits are. read more

Visited this Walmart super early to get the last few tidbits for my Halloween costume. Their website said they were 24 hours, but when I got there, at 5:45 am the doors were locked and the signs said they opened at 6am. Compared to the Walmarts in downtown, which I have mostly seen the Neighborhood Markets, this one was huge with a wide selection - a regular Walmart. It was relatively organized so I was able to find what I was looking for with ease. Other things to note, there is a huge underground parking deck next to the building that serves both Walmart and Sam's Club. read more

Just because it's new and pretty-looking, doesn't mean it's not RATCHET af. Gross, low-class people, a Section 8-worthy staff that acts like they're straight outta the movie "Soul Plane," and homeless people everywhere! Maybe, a lot less than at the horribly hellish Forest Ln/Greenville Ave location, but... UGH. Gimme Target, anyday. read more

This store is the best example relating to corporate greed. They sell products they know are inferior by all standards protecting the consumer. I bought a bicycle on-line which was advertised for over $300.00. It was made in China (enough said) yes it did not have all the parts and the directions were a one page snapshot of the bike completely assembled. I spent 3 days with a trial and error laced fit of anger which I totally blame WALMART for my loss of self esteem and bad language. I sent many emails to their support team only to be ignored and finally told to call a 800 to get in line with all the other chumps who buy from China's WALMART outlet. Don't buy anything you don't mind losing without the refund in full. read more

People need to stop bringing in their dogs. This is a grocery store. Especially if they constantly bark. read more

Walmart Supercenter - Department Stores Near Me - Dallas, Texas

This place sucks. I put in a pick up for yesterday from 7-8 I drove all the way there and they delayed it for 2 hours. I rescheduled from 7-8 the next day. Showed up at 7:45 and they told me they had put all my groceries back? Just called them took about 15 minutes for them to pick up the phone to assure me it would be ready in the next 10 minutes. Waste of gas. Waste of time. read more

since COVID my family and I have been using the pick up and delivery options. sometimes its a hassle, a long wait, and they run out of things. yesterday there was a mix up with my dads order, sprinkled with some poor customer service. Keisha, the manager for pick up & delivery, SAVED THE DAY. even though it was super busy, she found the items that were missing from my order and even called me personally to let me know when they were ready. she came out to introduce herself and apologize again for the inconvenience. her attention to detail and warmth really restored what was a super unpleasant experience. THANK YOU KEISHA! read more

I am a long long time Walmart fan and supporter, but my love is waning somewhat. I understand that Walmart is cheap in part because there is less customer service, but now twice I have gone to Walmart for items that for two different reasons I have had to actually find and talk to someone. If you go in a Walmart looking for an actual person to help you, then good luck. It was almost bizarre in roaming aisles in hopes of finding someone in a blue vest. It is hard not to shop at Walmart because they have some much stuff as a one stop shop and their prices are great but if you need any customer service (or if you need a nicer, more specialized item), then Walmart is just not the place for it. read more

Walmart Supercenter - Department Stores Near Me - Dallas, Texas

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Every time I come to this store they won't let me leave without showing my receipt. Last time it was because I did self checkout and this time it was because my kitchen aid mixer didn't fit in the bag, it's very frustrating to be treated like im shoplifting every time I go to this store read more