I wouldn't even give you a 1 .you can't get ANYONE TO ANSWER THE PHONE .You have mats in your dounuts buy the fruit when I got home I seen them flying around had to throw my food in trash .I don't live near this store .i lose my money all I wanted was gift card to replace it .well that's impossible no one will answer .Your store is needs to answer and take care of customer service read more

propane exchange ripped me off. I had a tank that was about 10 years old and exchanged it b/c it was too old to fill. Their "automated" propane service gave me a tank that was over 18 years old. This tank is beyond the date where it should be filled. I can not refill it. read more

I wouldn't shop this Walmart, I changed stores and didn't realize it was changed back for delivery from this location. This is my 3rd time in 4 days my order for delivery has been delayed, cancelled the first 2 orders because they couldn't give a time it would be delivered, letting tomorrows ride but unfortunately can not make any changes to order even though it is 24 hrs before delivery...oh and yes I did pay for Walmart+, not much of a plus right now! read more

Loved this Walmart super center . Lots and lots of things at affordable prices. They also do delivery in the parking lot , if u order online . Service could be faster . Very slow billing .. lots of parking available outside . Veggies are fresh .. overall a good experience read more

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Has been going downhill for a while. Yesterday was a new low. Bought pool salt. One bag I discovered after purchase had a hole and had been taped up vs removed from the shelf. Cashier had street clothes - no blue uniform or even a name tag. He was having a casual conversation while I was waiting in line. Seems there is no longer a standard they are trying to meet. Sad as they compete with Amazon and to a lesser extent Target. read more

I try to avoid this Walmart as much as possible. It's mass chaos and there is rubbish everywhere .., in the parking lot, in the carts waiting to be used, etc. Where are the greeters? I prefer to shop in a clean organized and friendly environment. read more

Walmart Supercenter - Department Stores Near Me - Cumming, Georgia

I went there to have a tire replaced and they ended up breaking a stud but didn't tell me, just told me he couldn't get the tire off, but when I got home I noticed it was broken and it wasn't before I went to Walmart I will never go there for maintenance for my car read more

We asked an associate to help with the locked up perfume. From what we tracked we waited 20 minutes. It's upsetting that we had to wait that long just for a bottle of perfume. We found one of the managers and their attitude towards us was a little hostile or aggressive. And then we were told they would be up in a minute and we finally got our stuff. read more

Will use again! I have had two HORRIBLE experiences with other wal Mart stores in my area. Specifically, the tire center. I came on my way to work to get waters for my office and asked two women employees if they thought I would have the same issue at this location. They assured me I would not, led me to Quentin who made sure they had my tires and he got my tires put on within an hour. It was amazing. The staff was so helpful and kind! I will be driving further for better service going forward! This will be "my Walmart" from no on. I really cant say enough good things. Thank you to everyone who made this a smooth and great process! Thank you for helping restore my faith in people for being so kind and helpful! Quentin, again, was just so wonderful! Highly recommend! read more

Walmart as a whole can go the way of K-Mart for all I care. This Walmart refused my return, despite the online return process giving me a date a month out to return. The manager said it was up to his discretion, that it didn't matter what information the return site had given me. Inconsistent information is a poor way to treat customers. read more

Not a super huge fan of this Walmart location. It's always packed and not always the cleanest I've seen. With that said, it is a fairly large Walmart and has a lot of items that can be sold out at other nearby Walmart's, so not a bad option if you're looking for something specific that's been hard to find. read more

Do NOT go to this Walmart or WORK at this Walmart!!! They don't care about you!!! Honestly, my little sister couldn't stop stressing out cause they didn't accept her vacation. She got 3 points for not showing up on Christmas Eve. 3?????? I want my little sister to have a break and spend time with her family! And it's not just my sister who's going through this. It's everyone else who's working there!!! It's not fair for them. Some of them are just kids too. So selfish. Horrible coach's . Horrible teamleads. Horrible store! Shame on opd! read more

This review is not about this store it's about WALMART.com marketplace and their third party sellers. I ORDERED 8 PAIR OF SOLAR GLASSES FROM THEM THROUGH A THIRD PARTY SELLER " SOLD BY CUSTOM ONLINE TRADER" they are out of CHINA WHICH I DID NOT KNOW. I placed my order August 7 and they were promised to arrive on Aug. 14-15. THAT DIDNT HAPPEN! So I checked the website and the date had been moved to Aug. 17 with no notifications as to this happening, you got it that day came and went.......guess what they arrived the day AFTER THE SOLAR ECLIPSE WITH NO NOTIFICATION STILL. When they did not come in on the 17th I tried to cancel the order as I was heading to South Carolina for the event So I wrote WALMART.COM AS WELL AS THE SELLER TWICE AND NO ONE HAS RESPONDED!!!! I did speak with a person on the phone and she was going to email them and ask them to get in touch with me. I have not heard a word from anyone as of yet! When I spoke with the customer service person she also sent me an email stating that I will hear from someone in (1) business day. Walmart I am very disappointed in you and your third party sellers! You have lost my business over this . You should protect your customers from these scams and make it right then deal with the third party seller. That seller "CUSTOM ONLINE TRADER" should not be allowed to sell on your site anymore! Buyers beware of your online purchases now..... When I try to start a return it says item has return restrictions, so I click on view return restrictions then a box pops up that says CUSTOM ONLINE TRADING , UNDER THAT CUSTOMER SERVICE, AND LASTLY RETURN POLICY "ALL OF THAT IS BLANK NO INFO!! Walmart shame on you there should be someone to make sure your sellers have everything up to run a professional site! The solar eclipse was a huge deal , I couldn't find glasses anywhere, than goodness my husband was able to!!! read more

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Do not purchase tires from Walmart. I ordered four tires and attempted to have Walmart install. I was told the install would be $18.00 per tire on top of tire cost, which I did not realize. The internet said it would be $5.00 per tire. Out the door price against other retailers was $60.00 higher. read more

The worst customer service i have ever seen, store is organize and clean most of the time but short staff and rude to customers, i rather to drive and go somewhere else or target but not coming back. read more

I was shopping for a 75 inch TV on Monday, 6/5/23 & went to Best Buy. Nobody seemed to be interested in selling anything, so I found someone & asked for help. That person said to give him my name, & he'd see if someone might be able to help me in 10-15 minutes. I looked around the huge store & could see maybe 4 or 5 employees anywhere in the store. I said, "Okay, I'm headed for Walmart. I went to the Supercenter in Cumming. Daniel helped me, was extremely knowledgeable, helped me select the best one for my needs, & helped me load it onto my trailer. I complimented him on his knowledge & told him I was going to share my compliments with Walmart management. I called personnel & spoke to Martha. She laughed & said they don't often get compliments, but plenty of the opposite of compliments. She knew Daniel & agreed with my comments. She said she would tell his immediate supervisor & the store manager also. I don't know that I've ever called a store to compliment an employee, but Daniel's conduct inspired me to invest the time & energy this time. If you need to buy any electronics, go to Walmart Supercenter in Cumming & see Daniel. He knows his stuff. And, don't go to the Best Buy in Cumming, or you'll waste time & leave frustrated. read more

Today I went to Walmart on Market Place Boulevard in Cumming, GA., to have my oil changed and tires rotated. When I pulled up to the automotive department I was very happy that there was no one before me. I get in the store and there is no one inside either. I'm thinking that I have really scored -with no wait. I can get my car service and take advantage of the after Christmas sales while waiting. This is great! So I thought. A young woman named Maggie came from a room behind the counter and asked how she could help me. I replied I'd like to have my oil changed and tires rotated. Maggie then asked for my telephone number. I replied 678... Before I could say anything else another customer came and stood in line behind me waiting his turn to be served. Maggie then for no explainable reason called the customer up to the counter and began to check him out. I said wait a minute. You should finish with me first then help the next customer. Maggie replied "ok I will" as she continued to cash out the customer. I turn to leave the store and thought no this is not right. So I asked to speak with the manager. Maggie goes back into the same room to summons the manager, Eddie. As he approached the counter Maggie then said something to Eddie about me. I explain that when I came in the store there was no one here. I wanted to have my oil changed and tires rotated. Maggie asked for my telephone number. While stating my area code another customer came up behind me waiting in line to be checked out. For no explainable reason Maggie called the customer from behind me the check him out. Now he is walking out the door with his purchase and I'm standing here waiting to give her my phone number. Eddie told Maggie to help one customer at a time. Finish one then go to the next one. Maggie then replied with a rude statement and I replied in kind. She then turned to Eddie and said that she was refusing to help me because I was rude. Then Eddie attempted to gather my information. By this time I could not in good conscience spend one red cent in that store. I called to speak with the store manager to report my experience. The person who answered the phone sounded as if she was answering her home telephone. There was absolutely no professionalism at all. I asked to speak to the store manager. The woman replied "I don't even know if the store manager is in the store." She put me on hold for 15 minutes only to come back and ask why I was calling. I told her I'd like to report how I was treated in the store today. I was put on hold again. I hung up after 45 minutes. I don't believe Maggie will suffer any consequences behind her behavior. Simply because employees like Maggie have the mentality that people like me need Walmart. In actuality if it were not for people like me you would not have a job! Do understand that I plan to share this experience will all my family/friends and advice then not to spend their hard earn money with companies that employee rude and disrespectful people such as Walmart. It's too bad I can't rate Maggie and this Walmart with a half of a negative star. Even that would be too much! read more

The registers are never opened anymore except self checkout. I have contacted Corporate and have never heard anything back. Every time I go into the store now I hear people complaining about lanes not being open. Sometimes there may be one lane open to check out but the line is backed up forever. Everyone has been complaining about this as well as not being able to get help and so forth. Now Walmart is trying to become another Amazon are adding a new membership thing online (isn't that what SAMS is for). It appears Walmarts getting greedy as if they're not making enough money as it is. Switching to Target even though they may be a little more expensive. In my book, my time is money so it equals out in the end. Target is cleaner and more organized. read more

Walmart Pickup and Delivery - tried twice just in case 1st experience was not norm... 2nd worse than 1st. The wait to pickup is longer than I would have needed to just go in and shop. Looks like there is only 1 person bringing groceries out, there are about 15 cars waiting, and only 8 parking spots. Disaster. read more

Walmart has been remodeling this location for a few months now - remodeling was completed last week and the store looks fantastic. Clean, well stocked, great layout. And of course great prices. I stop in every day for something or another. On the negative side, as is typical of Walmart, never enough cashiers, and the help doesn't win any Personality awards. That's the price you pay for low prices I suppose. All-in-all, I love my Walmart. I'm heading over there this morning as a matter of fact. read more

This walmart is entirely inadequate and lacking in customer service. Needless to say, I will not be returning until this Walmart gets their shit together. It would seem that if I ever need assistance at this Walmart that it would need to take a minimum of 20 minutes for something as simple as checking the back for a bag of poultry. The employee who was supposed to be working in the poultry area wasn't there initially and ended up ignoring me. I waited an extra 10 minutes for two employees that appeared to be in a management position were making their rounds and I was finally helped. In the end, I waited an extra amount of time than usual to buy absolutely nothing because they were out. I'm just done giving this walmart chances when there are other grocery stores out there. Peace, Walmart. read more

This poor store needs a major overhaul. Employees are spread so thin! Stood at the Sporting Goods counter 10 min waiting for help. Help arrived to tell us that they couldn't sell fishing licenses due to a computer issue. The store itself just looks unkempt and a little dirty. Again, too few employees. I'm sure they want to do a good job but in a store that size you must have enough help to keep it running properly. Big fat fail at this location. read more

As a everyday customer have problem with customer service , one of the ladies is so rude to people and doesn't know how even talk with customer, if you paid with Credit card for a item and want to return she wouldn't return it to your card and all she wants is give you a cash, she keep saying I can't change my system and it's on system, doesn't let me do it, she is liar, if the lines are backed up and you request her to help which is I did , she will refuse to you, I wish I could report it to their 800 number but I didn't , read more

You know that website, People of Walmart? Pretty sure a good amount of those photos came from this store. That said, it's a pretty standard Walmart; slightly dirty, filled with people who have no concept of personal space, and staffed by underpaid workers. I was going to give this place 2 stars, but then I thought about the employees. All things considered, they're usually above average. Most of them are friendly and more competent than not. Slightly over the line of mediocrity, y'know? They make the experience almost tolerable, but I'd still rather have dental surgery than have to shop here. tl;dr - Bog-standard Walmart. Caveat Emptor. read more

This walmart needs to get its shopping carts under control. They stretch from walmart to home depot and blow all around the parking lot. read more

Walmart Supercenter - Left by actual employees, not even their customers. - Department Stores Near Me - Cumming, Georgia

Some inept individual never delivered my order, though he supposedly manipulated the system to report that he did. 27 attempts at calling this store with no answer. 27!!! This includes the operator, the Grocery Pickup/ Delivery extension, and calling the DIRECT Grocery Pickup/Delivery phone number... and I'm talking 6pm, two hours before close! 40 minutes later a Grocery Delivery/Pickup associate finally answers but: a.) states a 'regular' Walmart manager won't come to the phone because they don't get involved with Grocery Pickup/Delivery, as if it's a separate entity. b.) The associate cannot help at all either and blames everything on the 3rd party delivery service, c.) states he'll leave 'a note' to see IF someone can give me a refund TOMORROW because d.) NO GROCERY PICKUP/DELIVERY MANAGER IS WORKING TODAY!!! I CONSTANTLY have issues with this horribly-run department. I want my $129 back so I can spend it at Kroger!!!!!!!!!!!!!!!! I'm going to Yelp, Google reviews, your Facebook page, corporate, & anyone else I can think of to report that this store NEVER cares about its awful customer service problems, which occur 1/3 of the time I order a delivery! I admit partial fault for being stupid enough to constantly continue to give them another chance! read more

Had an appointment at Northside so I beat the traffic and shopped at the Walmart in Cumming, Georgia. Nice store and friendly employees. The produce shelf was empty of shredded cabbage. We asked an employee who went into the storeroom and brought out fresh bags for us. Next we headed for Health and Beauty for a curling iron. Lots of selection available. We also got some fresh sliced ham and cheese. Again, lots of selection to choose from. 165.00 dollars later we were done. Won't need to shop again for a while. The only thing keeping me from giving five stars was the condition of the ladies room in the front of the store. No door locks, nothing to hang or lay your purse on and some stalls unusable. The baby changing table was also unusable. Use the ladies room in the back of the store, through the electronic department. It's much cleaner. read more

Beware assigning this Walmart as your pick up location for online orders. After a 7 day wait, I went on the evening of the day it was supposed to arrive and my order was apparently not processed yet despite the tracking system said it arrived to the store at 10 AM. They told me to wait for the email confirming the order was ready for pickup. I waited for 3 days and still no confirmation order was sent to me, so I dropped by the store and I was told my order was never received and they were still asking me to wait for some hours because perhaps it was still processing. I called customer service later that day and the agent told me that the order indeed arrived to that store and X person signed it. He called the store on my behalf to see if any manager could find my order, but no luck. The customer service agent issued a replacement order and I will have to wait another 3-5 business days in order to receive the item I ordered 10 days ago. I'm very disappointed with how the situation was handled. If the item was really never received they could have told me the first day I showed up. read more

This walmart is very racial and very rude and greeter one in particular. Asked for my receipt before I left the place it looked as if he was waiting for me to pass him and started saying I dint bill some of the items and honestly he did not even know how to check the receipt and told me there is only one milk and I got the receipt myself and showed him where it was and again the same for cheetos and the same for a plastic box and all he was trying to make me look like that I had stolen from the place when this man did not know how to even check a receipt and said something wrong with the receipt and all this time he was holding the milk can in his hand and kept saying its not there again even though he said oh ok ok I did not see it properly. Racial, rude and untrained employee . read more

Very disappointed at this Walmart in Cumming GA (#878)! I've been there on many occasions and the shelves are very bare, the store is dirty and so disorganized. It's like this location is trying to sell through its inventory, due to the store closing. I was also disappointed in some of the staff members, and how unprofessional they were. While walking through the cold/freezer section, I overheard an associate (while walking with a customer) ask another Walmart staff a product stocking question. The worker was very rude in answering the associate, with "WHAT DO YOU WANT?" While checking out, there were 2-3 registers, with the lights on (meaning they were open), that were unattended. I waited at one for well over 10 min, asking another cashier if this one was open and where was the attendant. She ask another cashier, but still no one came. This store needs an overhaul, from the top down! I understand that its one of the low price leaders, but no matter the price, I won't shop at this location again until something changes. Store 878 NEEDS HELP! read more

Something is wrong with the picture when there's employees standing around everywhere, all the while there's three checkout lines open, two are having problems, and the rest is self checkout. I had 158 items in my cart and had to go through self checkout and obviously bag all those items myself while others behind me were having to wait, and like I said, employees everywhere not bothering to care about customer service. I understand Walmart is trying to keep up with everyone else when it comes to revenue, but this is no way to keep customers. From now on, I'll spend the extra money going somewhere where my business is important. You've lost a very good customer Walmart... read more

This store is NEVER stocked it's annoying. But on plus side they have the sweetest most helpful employee over in jewelry named Jennifer they are lucky to have such a dedicated employee. read more

Coming from a place with no Wal-Marts, walking through here is amazing. Amazing in a bad way or a good way? I will leave that for you to decide. Beyond the fact that Wal-Mart is a major corporation and not healthy for the economy (that's all I am saying about it!) this place makes it really easy for families to stop in and get what the need. We went in on a Saturday, and is was pretty busy, but things were moving. We found some t-shirts that we couldn't find within the Boston city limits, and the selection of products is huge. And available 24 hours a day. That in itself is pretty amazing to me because nothing works that way in Boston. read more

I have been in the store twice in the last week and both times I has to call the store to find someone to help me. Today when someone finally came they walked past me like I was invisible. I put my $110. item back on the shelf and walked out. Never again will I go back to that store. read more

GUARANTEED RESULTS! I like having Walmart close to my home. However, the advantage is often lost because they don't always have what I need and I have to deal with poor and inefficient staffing. I prefer this location because it is easy for me to get in and out and they usually have what I need. Because of its convenient location, I am able to do all of my shopping in a concentrated area. On this hot day, I simply had my husband drop me off and wait in the car. I knew that it would not take long as I was looking for something very specific, ( a special recommended blow dryer). I had the top three selections on my list and they had two in stock. I was able to get what I needed, expedite through self check and get out in record time. Unlike some of the other Walmart stores, this one is always properly staffed and the employees are very pleasant. WIN! WIN! read more

Lipstick on a pig....you've heard that saying right? Well, that's what they have tried to do here. Remodel "looks" alright, almost makes the store not seem as dirty, except...it's still really dirty. Oh and speaking of dirty...the people who shop and work here must be where People of Walmart get their material. This place is as sketchy as they come. For a fairly nice area, this store always feels a bit unsafe. Pharmacy is slow and rude, TLE is slow and rude, they never have anything I am looking for, are constantly out of stock on items, and in typical Walmart fashion checking out is painful and slow due to crappy self checkout registers and not enough cashiers at the other ones. The only reason I gave this place 2 stars is because Walmart prices are pretty low and if I'm feeling brave and bored I can go in and at least be entertained for a bit. read more

The worst WalMart in the county. I avoid it at all costs. The parking lot is a nightmare, the people who frequent the store are rude, don't watch their kids and will make you want run out the door and head to Target to pay more money. read more

This store has been recently redone. The aisles are extra wide and the merchandise is well organized. Now that there is a stop light in front of the store on Marketplace Blvd, this is a much more attractive place to shop. Well, as attractive as Wal Mart can be. Generally the store is clean and well staffed. They have self checkout lanes which I like. They also have the cheapest Skinny Cow ice cream around which I also like. read more

The Best Bakery in the surrounding area. The Cake Decorator, Bhavana, is super talented and humble. The cakes are professionally done and best compare to nearby bakeries. read more

Never come here for service to your car. You are guaranteed to be waiting for hours on end (especially if you're a minority). I came here for some new tires. I have been waiting for almost three hours and they just pull my car inside to give me new tires. This has been a terrible experience. I will go somewhere else next time. I would've today but everything else is closed due to Memorial Day and this was an emergency. read more