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    Walmart Supercenter

    1.4 (55 reviews)
    Open 6:00 am - 11:00 pm
    Updated over 3 months ago

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    Picture of no one ever working.

    No one works here. No one helps. Waiting 30mins at sporting goods and everyone just keeps telling me someone else is coming.

    The line for the customer service counter.
    James S.

    I kept away from this Walmart for a year and a half because it had, hands down, the worst customer service of any WalMart I've ever been in. A friend talked me into giving it another try. I went once and it was not horrible, with empty spots on the shelves and checkout lines that were too long. Today I went back to see if this store had really elevated itself to 2 stars. Nope. I needed to return a WalMart-brand product that was subpar. Even with very low expectations, I was shocked to see how long the line for Customer Service was. At least 20 people. So I went to leave. At the exit on both visits, the greeter wanted you to prove you're not a thief by comparing your receipt to the items in your basket. What - they're not frisking people? I don't like anyone assuming I'm a thief, so I just walked by and no one said a thing. So this security effort is both ineffective and degrading. If I really need to go to a WalMart, I'll drive far out of my way to go to a different location.

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    6 hours ago

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    3 years ago

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    5 months ago

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    2 years ago

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    3 years ago

    Find customer service very lacking, if they'd just act like the cared a little would be nice.

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    8 months ago

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    3 years ago

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    2 years ago

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    5 years ago

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    4 years ago

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    7 years ago

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    4 years ago

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    5 years ago

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    10 years ago

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    11 years ago

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    6 years ago

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    12 years ago

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    8 years ago

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    5 years ago

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    4 years ago

    Worst store you could go to, horribly managed and rude employees and customers. Save your time (hours) and go to Kroger or something.

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    3 years ago

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    6 years ago

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    10 years ago

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    7 years ago

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    11 years ago

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    8 years ago

    Dirty, unorganized, hell hole. The Grocery shelves are perpetually empty and no one working the floor speaks English.

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    8 years ago

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    8 years ago

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    9 years ago

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    6 years ago

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    9 years ago

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    11 years ago

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    Page 1 of 2

    Ask the Community - Walmart Supercenter

    Review Highlights - Walmart Supercenter

    It was stated that it is in a low income area.

    Mentioned in 2 reviews

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    Burlington - Burlington

    Burlington

    2.0(2 reviews)
    1.8 mi

    Find some good deals on kids clothing, housewares,…read more etc.Stores are to cluttered to find what your looking for at times. If they clean up the clutter would be a lot better but, I'm still gonna shop there regardless. That seems to be trend of stores that offers deals even in malls as well.

    This was my second visit to this store but most likely my last one. The store is very clean and…read moreorganized. It's a great option to pick up a last minute item or gift. The service seems very nice as well. I have been very excited to have a retail option nearby. Now, I won't be back. I have visited several Burlington stores across the country. This is the first one that I have visited that I felt so humiliated by the security. I understand he was only "doing his job" as directed by the store manager. They should just close it if customers are subjected to these security procedures. I stopped by during lunch to pick up a shirt and cheap costume jewelry to wear for afternoon event. The front of the store is blocked off with black rope and the security guard allows you to enter. I am familiar with the rope off area but never across the front where they unhook to let you enter. After entering, I was asked to go back, stand on a square carpet and look at the camera. I asked why. The security guy said everyone had to do it and he didn't know why. I didn't stick around to see if others were told to do the same. I purchased what I came to get and left. I am not sure why I was picked for the face recognition photo shoot but I won't ever go back to another Burlington. I have visited other stores and know this is not a policy for all stores nor the customers. As a former elected official for this community, I am very disappointed. This is not the type of business I want in my community. You can have security with humiliating your customers.

    Photos
    Burlington - The square rug they ask you to stand on to get your picture taken for their cameras.

    The square rug they ask you to stand on to get your picture taken for their cameras.

    Burlington - Security and rope to allow you to enter

    Security and rope to allow you to enter

    Burlington - Burlington!

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    Burlington!

    Walmart Supercenter - grocery - Updated May 2026

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