I'm torn with how exactly to rate Citi Trends, because on one hand, you can pull some amazing deals away (I always enjoy walking out with some fun $1-2 cheapies from the clearance "housewares" section), but on the other hand, I call it "The Ghetto Store" for a reason.
Every ten or so minutes an announcement comes on warning you not to steal, that the premises are being monitored. It gets annoying.
Occasionally a friendly employee will work there, but they never last. Abrasive eye rollers seem to be the norm.
The store is ALWAYS trashed. I don't think that this is the employees fault as much as the customers that come in and let their children run around. And there WILL be children running around you making messes.
The fitting rooms have a low number that you can try on at a time, 3, BUT you are allowed to put your other things on the side of the door to swap them out. The real problem is that finding an employee to let you into the fitting room is always a hassle, way more effort than it should be. So I usually just lurk for someone to be coming out and go in before the door closes.
They had a "Customer Appreciation drawing" for a free Spa/Pampering day that turned out to be nothing more than they sent a Mary Kay salesperson to your home to sell you stuff.
The racks tend to be overpacked, especially the jeans racks, so you cannot really see what you are digging through well. When they are very bad even if my purpose was to go there looking for jeans I won't even bother.
But if you are willing to dig through all of this, the payoff is usually there. 99c panties are a fun bonus, and they have lately had Lane Bryant ones in the bins (normally $10+ a pair at the real store). read more