This Walmart would be so much better if it only carried more items..the store is a decent size and is clean and very convenient for the most part. But when it comes to looking for certain items weather it be food, clothing or automotive..they just don't always have it. Luckily there are two other Walmarts not to far away that kinda backs this one up. read more

We signed up for the annual membership. Surprisingly so, we order food and items. Arrange for home delivery. It is a wonderful service.

Walmart is another of the companies that will only do online business with you if you have a cell phone. I am unable, even, to delete an account I created years ago because I do not have a cell phone. There are accessibility options for any sort of impairment or foreign language or off planet contact. But if you don't have a cell phone, you're out of luck. read more

Worst Walmart ever! I tried to return an XMAS gift but was told I only had 14 days to return it because it was Electronic. It was in original packaging and I had a receipt! HORRIBLE Customer Service! Most of the workers don't speak English and really do you have to keep everything behind a locked case. Worst Walmart ever better to drive a little and go to Target. read more

This Walmart is not as large as some but has all the necessities when you are near Interstate 5 in south San Diego county. We primarily stop here when we are either on the way to Mexico for a few days and need a few things for the trip or on our way home from Mexico and know we need some basics but don't feel like going all the way to Costco. It's conveniently located just off the 5. read more

Walmart - View from outside - Department Stores Near Me - San Diego, California

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I really don't understand. Why do they even have a landline if they can't even pick up the damn phone. I called 20 times in a row and no answer. Very annoying when I have a question but instead of answering my question over the phone I have to go in person time and gas. read more

Walmart on Saturn Blvd is convenient. It's only half a mile away from me. This location pretty much takes care of the majority of my shopping and photo print needs and as always, have better priced items. Aside from fresh produce and meats, Walmart on Saturn Blvd has been my go-to convenience store since it first opened. Likes- store has better displays, they're tops if not better than other Walmarts, always decorative for every season (way to go display associates!!) and plenty of parking Dislikes - long wait line at customer service read more

The grocery is small, so it's quick and easy to find what you want :) It's grocery prices are much less than Vons. Otherwise, the store generally has just the basics. It's not much more than half the size of other Walmarts because the building was not originally a Walmart. I can walk to it, makes it nice. Only one block from the 5 freeway, Palm ave exit. Decent, safe neighborhood. read more

This place deserves 0 stars because of one specific employee by the name of Yadira that works in customer service, she has short hair, glasses and is very rude and unprofessional. Walmart should be hiring representatives that are going to lead with example and that are actually willing to assist customers. Representatives like her are the reason why this location has a poor rating. read more

I'm not satisfied to a customer service, they're systems sucks .I had unauthorized purchased same register where I did my returned.. kept telling me customer used his card for his stuff..I'm still inside the store they can watch the camera if I handed my card to somebody else..only 2 minutes difference..I also purchased at self checkout on the same day...ending the guy who watched the camera said they can't do a refund..they don't watch the camera what I did inside the store. If my action is suspicious..I have my card with me inside my bag ..so with that experienced no plan to go shopping at Walmart.. for me this store deserves zero star..never ever shop again to Walmart. read more

Waited 30 minutes because I kept getting told someone would be with me to open the legos glass .. if you're though to lock things up at least have your team ready read more

The customer service team at this Walmart is the best! I had a complicated return as the card I originally used had been replaced with a new card from the same bank and I didn't have my receipt. I was able to pull the purchase up on the bank app on my phone. They were just so kind and easy going that I felt it was necessary to leave a review. This Walmart has definitely earned my business from the kindness of the Customer Service team. read more

Who would still sell Garmin GPS for over $200, iPhone 11 Pro Max regular case for over $20, and Otterbox case for over $45. This place All of those items should have been either discontinued or left on the discount section. I never seen those price tags anywhere else, they need to update these products, this is too overpriced as they were aready outdated. Also zero stocks on graphics tee nor collectibles. What are they doing? read more

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This Walmart is convenient but let me tell you when it sure hit or miss for customer service. They often don't have enough checkout lines open for as busy as the star is. They're generally stocked on most items so that's a plus. But I do like is that they have hired Mary, a woman who's been around I.B. for many many years as a parking lot attendant. She's an excellent worker and doesn't have bad habits. I wish they would give her more hours. She's only trying to do the right thing. read more

It is every SINGLE time i come to this Walmart location that one of the employees decided to follow my family for no reason. There's no reason you should have employees pretending to fix things that are clearly already fine and neat. There is absolutely no reason any of your employees should think doing this is okay. She also kept walking right in front of every single thing i was trying to shop for near the health and bathing isles. Look in the back. Everything is fine. She kept pretending to "fix" things while just tapping around on bottles. I will be reporting this employee. She is an embarrassment to the company making customers feel uncomfortable while being disrespectful and harassing us. I have a video of her staying in the same isle doing nothing but tapping on things and moving them back and forth right where they already were. Tell your employees to respect your customers space. Plus this lady was getting way too close to my children. Next time if she comes near my kids like that again i will call the police. Talk to your employees. Talk to your store. I already filed a complaint on this Walmart considering it is my local Walmart and you keep allowing employees to disrespect and discriminate your customers. If this happens one more time. I will have an even bigger issue. read more

Walmart - Rude employee who was harassing my family. - Department Stores Near Me - San Diego, California

Stopped by for a quick grocery shop and pulled into line to check out with Nancy and she was the sweetest lady! Bagged all my items and put each bag into my cart and had a sweet conversation with me the whole time. Nancy deserves the most recognition for her outstanding ability to go above and beyond so effortlessly for her customers and her ability to build an unforgettable connection in such a short amount of time with every person in her check out line! Thank you for being you! read more

What has happened to the Walmart on Saturn? Who left that was getting this particular store together? I go in because i was looking for some work clothes and figured well I just walk around a bit see what I find on after the holiday deals..... I find 2 items with no price but have the UPC's, I walk from children's, electronics, back to children's, to the food section then through women's...UREKA I found an employee!! I ask the employee if he can scan the 2 items and he says "No I can't but you can download the app and scan it yourself", I told him I have the app but the items won't scan and the whole area on Palm Ave is iffy on reception, so can you scan it? He replies " no I don't have a scanner so you're just gunna have to use your phone like we do." I scan the items and they both said item not found. I said see I don't know if it's my phone or they're not in the system, he says "ya well IDK, you might have to go to a register and ask because I don't carry a scanner cause we use our phones so I'll probably get the same." Then just walks away!! This employee had a strange name something like Gume or close to was a tall heavy set man. I then asked a guy rushing by with a scanner but wearing regular clothing no vest and a badge but it was backwards so no name displayed. He did scan the 2 items but he seemed extremely annoyed I stopped him but he did get the pricing. I did see him walking around before & after our encounter and I think he portrays a unstoppable pace as to not help customers or get stopped by them. That's my opinion but ya! As for the 1st guy Gume or whatever his name is, I had found more items in the clearance aisle and since he was with 2 other employees just standing around laughing & talking I asked if either of them could give me a price on 3 items I found in the clearance section. Of course Gume didn't have a scanner but said No and the girl also said No and finally Martin busted out his Walmart Scanner and checked the prices for me! Walmart why don't your employees carry scanners/TC's? Are the employees cell phone bills being paid by Walmart that they need to use their personal devices to help customers? Sorry! I take that back because they don't even want to help customers with their cell phone they just tell us to download the app to check the price ourself or go to a register, which we all know there's only 2-3 open and busier than the floor staff who's impossible to find!!! The only helpful person in the store was the register lady and the lady who let me try on clothing... This hasn't been my 1st disappointing visit to The Saturn Ave Walmart especially knowing that this particular store IS THE SMALLEST STORE in San Diego!! I only come here because this store is convenient but I'm over it I rather drive to Target on Palomar or to the Super Walmart than to be blown off by the very very few employees that can be flushed out of the rabbit hole!! read more

I think this is why self check out was invented, worse service out of any Walmart. The cashier didn't greet, sat down and didn't communicate total. Don't see how she managed to be an associate for 5 years. read more

the milk that I bought at this Walmart location was spoiled. I'm not sure how you can even leave spoiled milk on your shelves but this place has done it. I have two young babies and it was very uncomfortable having to give them spoiled milk. Once I realized the milk was spoiled of course I threw it out but the fact that Walmart was selling this spoiled milk is completely unacceptable. I went back to the store location to try to get a refund for the spoiled make and they would not provide me with a refund. I just feel violated honestly. The fact that they took my money and did not provide a good service or something that sucks. I also bought a cell phone from them a few weeks ago. The cell phone was cracked. And when I say crack that mean completely crack. Almost looks like someone dropped it multiple times on the ground and then they sold it to me like I was a sucker. That sucks read more

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Absolutely the worst Walmart ever the photo department is a joke. Have lost my photos multiple times and I've been calling every single department for an hour trying to get a hold of someone to help me and noone picks up..... read more

I was helped by one of the best employee his name was John he was helping me out by the food area this Monday afternoon so nice I had asked the girls in cashier if they had something they gave me attitude cashier 7 so rude so I walked away was going to leave the. Asked John if he can help me and omg he was more than helpful smiling so sweet and nice and very kind Manners read more

It is a sad state for this Walmart that shelves are not stocked. I understand, that the order writers can order but deliveries can sometimes be late. This is true at a super Walmart I went to today after visiting this one. What I don't understand, is why some employees still wear their face mask under their noses, and management doesn't enforce their proper use. Why doesn't someone announce every so often to please wear your mask properly and maintain social distancing. Also signage saying to keep your mouth and nose covered besides just saying....you need a mask to enter the store. read more

Updating to my last post. Had to go back for 4 items. As soon as I started looking for a place to check-out, I got watched. I scanned two items, stopped, turned my body to watch the person who was watching me. She asked if I needed help. I said no. She kept watching me. My local Walmart has gone paranoid. Video monitors at check-out so you can watch a selfie video of yourself checking yourself out? Cameras above the registers? Monitors to show you yourself walking in? With all the cameras around the store, how many more monitors are being watched by how many more people in back? What is the purpose of the person who puts a hi-lighter mark on my receipt? I will never buy anything behind one of the locked cases. Seriously, y'all. When I buy my boxers, I do not need a guardian. I am a casual, middle-age white guy with a long beard and long hair who has been shopping there for almost 11 years. I don't think I'm being profiled. This store is going off the rails with paranoia. I am curious what more Walmart will do to keep an eye on me. I am not a thief and resent being treated like one. read more

Couldn't get over all the negative responses for this Walmart. Sure, it's a small Walmart and has a little bit of a lot of things. I think that's the intent. It's not a superstore but not supposed to be. I found some of the things I needed and others weren't items they normally carry but it is what it is. Staff was great, parking was fine and there were no solicitors. It's an average small Walmart. I would definitely return if I needed something else. read more

Normally, I don't write reviews, but I did visit this Walmart today, and after some shopping around, I decided to use Affirm as the payment method, however, I was not quite sure how to proceed, During self checkout, there was a young lady who was trying her best to help a bit, but she had no luck. After calling her manager over to see if he could assist, he didn't bother to even try to help. Having played around with the app a little bit, I went to a different register to see if I could figure it out on my own, and an associate/ cashier by the name of ( Adrian Medrano) stepped in to help and he was so kind, patient, and helpful and helped me to complete my purchase, he made the whole process so easy for me. I left there with a smile on my face! he is a real asset for this company or any company he worked at! It would be great if all stores or businesses of any kind to have people like him as one of their employees! Again, I felt he was great! And definitely deserves the biggest raise possible.. hell make HIM the manager!! read more

If only it is possible to put "0" stars. Tried to return car battery that I bought 2 months ago. I had my original receipt and the product. I did not need the battery anymore and the purchase was still under a 90 day refund policy. Went to the customer service center everything was fine and then the cashier checked if it is still a good battery. She tested it and it said it did not read to anything so it is a bad battery. According to Walmart policy, If it is a bad battery then I can get a refund or exchange the battery, but I was told to go to a different Walmart for my refund. I don't understand why I needed to go to a different Walmart. I live down the street from this Walmart and this is where I bought the item and I had the receipt. It will be inconvenience to go to another Walmart 7 miles away and I did not think it is right to be sent to a Walmart where I did not buy the item. A supervisor was called, she did not offer any help either, but she did call her "Boss". She called a Manager I think because he was wearing a black Polo accompanied by another lady that was wearing a black also. Their names are Gerardo and Alex I think. Gerardo is the one that made me experience the WORST customer service EVER. Gerardo started testing the battery and came up to me and said that the battery is not valid for refund anymore since I changed those stickers in the front of the battery. That did not sit well with me since the Manager Gerardo accused me of tampering with the battery. That is when I got upset and told him that how dare him accuse me of tampering with the battery. His response was "I am trying to help you, If you do not want to get helped then leave the store". I am like is he serious? He offered me to exchange the battery instead so I'm like ok, just to finish with this terrible experience. Who is going to help me? I asked him but he offered no help, told me to go to the automotive department with the battery. I asked for my receipt back but he was hesitant to give it back to me. I got the receipt, grabbed the battery and waited for a minute at the automotive section. I went around to see if anybody is working but then I saw Gerardo again, I thought he was going to exchange my battery but no. He kicked me out of the store, told me they will not help me anymore and go about my day. I said "are you serious?" He said yes so I went ahead and left the store, got kicked out like a criminal that stole from the store and while getting escorted out, got the stares from customers. I was put in a super embarrassing situation from a very unprofessional Manager Gerardo. Walmart please consider getting this "Manager" retrained. I wish that I will be the last person that will get treated like a criminal by this person. read more

was here a couple hours ago just picking up deodorant and taking a look around and once i leave my boyfriend says about 5 employees were watching me to see if i was stealing and following me into several aisles. i'm african american and was wearing a hoodie, because it's winter and i was cold. my boyfriend says it's "secret security" like if they're that worried about thieves they should invest in some scanners and not gang up on a young african american woman and follow her the entire time in secret! my boyfriend also said they were peaking at me in the corner as i was ribbon browsing! literally standing on tiptoes watching me through the products! this ruined my experience shopping at this walmart very creepy behavior read more

Worst Walmart ever, I was distracted by an employee while I was at self checkout, left an item behind and when I went back for it, they claimed I put in in my bag!! How could cameras have seen me put something in my bag that I don't have in my possession?!! read more

I asked for enfamil and was told it would be ready at the checkout. As I approached checkout, someone else had already purchased the formula I was waiting for. The people who run the checkout are idiots at best. read more

Just went to self checkout and forgot that I left the money in the machine walked away and the lady that worked there chase me down brought me my money and verified it with my card. I would 100% recommend this location because Lizbeth was amazing and honest and very courteous at the register thank you self check out Lizbeth I appreciate you read more

On Saturday when I received the delay I waiting an hour or two. I receive the next confirmation that my "1 hour" photos were ready, I showed up. I get there after waiting 10 minutes in line to find out that it was ready and not finished printing because the employees forgot to reload their printer with photo paper! I leave and come back 2-3 hours later having to wait an extra 5 minutes while the staffed ignored me. I had to wait for the third employee to provide my photos and apologized that I had to come back a second time around! read more

Walmart - Talk about 1hr turning in a 2-3 hour wait for photo! - Department Stores Near Me - San Diego, California

Arrived around 8:00pm Needed a few things to get which most of it is accessible. However ,when I got to the cosmetic section most of there products are in a locked glass which was not normally an issue. Pressed the assistant button heard the intercom, "customer needed assistance in cosmetic " 15min later no assistance. Employees at two different times came by, I had asked if they have keys,"nope" so they said they'll call someone with keys. 30min went by saw another employee but no keys, at this point this was a waste of time and decided to go. Since cosmetic is highly utilized section with a decent amount of customer traffic, an employee should be near by with keys especially since it was decided to have the products behind locked glass. If you are looking to get a product that is likely to be behind glass, the terrible expectation of having to wait in excess of 30 mins is inexcusable. read more

This Walmart definitely needs more training! A elderly customer was asking an associate (Zara or Zamora her name starts with a Z) in the beauty/shampoo section if she can help her get something that was locked up all the associate told her was " I don't have the key " nothing else . I saw that the elderly customer say " I need help "and saying she can't open it And once again the associate says " I don't have the key " I go and try to help the elderly customer by pushing the button saw / heard nothing happened when I did and the associate told me " just push it once " I told her " I'm trying to help her now since your not" and yeah she just acted like she was looking for something walking around the elderly customer like she don't see her standing there . So many associates around and no one walking towards her to help her , because they don't have the key ! . I asked the cashier and she just said " sorry about that sometimes people don't have customer services skills " but still not a " I'll go check on her " I'll call someone over " nothing . I a costumer shouldn't be doing your job because your lazy or don't care to help ! I wouldn't send my grandparents or elderly relatives here at all . Why work if you don't want to help people. read more

With 60 years shopping experience of my 70 years of existence, I feel I can honestly say each time I shop at this Walmart, time after time, that this is the worst store ever! I live only a few blocks away but resolve to never go to this Walmart again. The management has got to be the worst, hiring employees who don't work and when finally found, act as though they're doing you a favor. The stock you would normally expect to be found for purchase (like a gallon 1% milk and others), are almost never in stock. It's almost as if this store gets the leftovers from other Walmart deliveries. After finding a couple of things I needed, all the self check-out registers were closed (have been this way for a while) and the lines at the working registers were forever. Once again I set my purchase Items down and left the store. Traffic and parking conditions bad! The one rating star I give ,is a negative one. I'm surprised I don't see more rating reviews like this one! read more

Hi,I went to Walmart at Saturn bvd. In South San Diego today to take care of a customer service problem that my brother encountered at that store. I talked to Marco the manager and he took care of the problem in a kind,professional and easy way. It was so nice to talk to him about the problem and being taken care of in a V.I.P. way. If any of you have an issue that you need to take care of at that store,please ask for Marco and tell him I sent you! He is an exceptional young man with amazing customer service ways. All customer service people should take care of customers like Marco did today! He's amazing! Thank you Marco from my brother and I! read more

Last Friday around 5 pm, i had to deal with the worst cuatomer service at the liqour cashier. Tall black guy with messy hair did had the longest face and a I do not care attitude. There is people out there looking for job, be thankfull and smile bro! read more

Been here a few times. This place is small compared to other Walmarts I've been to. Not too much to choose from. This location is more of an express Walmart. There is plenty of parking in front of the store. Somehow this place always gets packed. It's right off the freeway going 5 south off of Palm Ave. I think it attracts people since it's the only one closest to the border. I only come here if I need something to pick up. I would rather go to the Walmart in Eastlake. More selection at the bigger Walmarts. read more

I have to agree that this is a pretty ghetto wal mart. You have to hang onto your receipt because they will look it over carefully on your way out. That's new for me. The Walmarts I went to before I moved out here never checked my receipts like that. But the people I have dealt with who work there have been nice enough. Nothing special but nothing bad either. Two years later: yes, it's still a ghetto Walmart. They check your receipts on the way out. Their selection is smaller than at some of the other Walmarts also. But I have never had a bad experience with the customer service there. All the people who work there are nice and that's what's most important to me. read more

Quick and easy ordering, accountable and low prices. I love shopping there, lowest prices in town.

I want to say THANK YOU to this cashier ANNA. She provided me excellent customer service. She was friendly, even after I asked her to take a few things off my bill. I don't care how long the lines are, I will always line up in hers. She is a asset to this Walmart. read more