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    Costco

    3.1 (38 reviews)
    Open 9:30 am - 7:00 pm

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    Recommended Reviews - Costco

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    Dill J.

    Always get what I need and more when I'm there. Forever thankful for the rotisserie chicken and croissants. Unfortunate how Costco prices have changed significantly too. Costco cards are worth it even if it's only for the gas station perk. - Happy customer

    I would like to have given a five star review because the customer service at this Costco is always excellent. Unfortunately, that wasn't the case for me today, and because of 1 employee Eduardo. I went in to make a price adjustment which is supervisor approved, however, I was waiting for my daughter who had the card that was needed to refund the money. Once my daughter came and provided the card the price adjustment was processed. At the end of the transaction, I asked Eduardo if I could, please have my receipt. He told me he had given it to me, and I asked him again and clarified that I was looking for my original purchase receipt. All of a sudden he gave me attitude and became aggressive, while raising his voice at me telling me that he had given it to me and that it was in my hands. I looked down, and I did realize the receipt was in my hands, and I apologized for not having seen it in the first place. Even after my apology, for not realizing I had the receipt in my hand he was still rude and condescending in the way in which he spoke to me. I asked him why he was being so rude, and he shooed me away with his hand. I'd like to add that at times I have trouble processing information due to an injury, and I felt extremely embarrassed by the way that he spoke to me in front of other people. It was disrespectful and completely unnecessary. When all he was asked to do was process a return. It was on 8/8/23 18:59 I am uploading a copy my receipt

    James V.

    Bustling Costco! Has everything you need a great prices. Is generally clean and well stocked. Service is typically fine. The parking lot feels small compared to other locations - the warehouse doesn't feel insanely crowded but you might have difficulties finding a space - even if you arrive upon opening. The gas station is large but has many pumps, which generally keeps things moving.

    Current Costco gas hours.
    Kiki T.

    Costco gas times. Gas Prices have gone up. Yikes! Store is pretty clean and well organized. Always try to het here early because it is always packed.

    Bad customer service

    This lady made a customer who bought her product cut the line on a busy Saturday morning. I reported to Costco management, but was told she wasn't even an employee. No wonder she has poor customer service.

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    6 months ago

    Helpful 8
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    2 years ago

    Helpful 5
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    1 month ago

    It is always packed but I have been here over 8 years. Love Costco. Wish they have everything is it will be my only stop for grocery.

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    3 years ago

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    9 months ago

    Helpful 0
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    8 months ago

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    3 years ago

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    3 years ago

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    3 years ago

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    4 years ago

    Helpful 1
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    2 years ago

    Helpful 1
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    2 years ago

    Helpful 0
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    5 years ago

    Helpful 11
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    3 years ago

    Helpful 6
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    2 years ago

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    2 years ago

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    3 years ago

    Great service. Excellent offers. We've shopped at Costco all the time for the last 40+ years!

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    2 years ago

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    3 years ago

    Helpful 2
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    3 years ago

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    2 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    3 years ago

    They have a lot of the stuffs I'm looking for but not all. The gas price is cheap which is a plus.

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    4 years ago

    Helpful 1
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    4 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    4 years ago

    Helpful 1
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    4 years ago

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    4 years ago

    This is for Kindra from optometry. Thanks for being so patient. Awesome customer service!!!!

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    3 years ago

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    4 years ago

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    3 years ago

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    Ask the Community - Costco

    Review Highlights - Costco

    You can't beat the price on bulk toilet paper, paper towels, snacks.

    Mentioned in 2 reviews

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    Chevron - All Beef Hot Dogs

    Chevron

    2.8(18 reviews)
    0.4 mi

    I really hated the customer service here before, but now there's a new face at this location. His…read morename is Allan and I usually see him working pretty late. There was a lady who used to work around his hours and she was very rude and unwelcoming. But Allan is different, greets you when you walk in and always smiling on the job. I love seeing hard working employees like him :) Also, I just cleaned out my car for 20 minutes around 12pm. Usually, I can't even think of staying in a gas station for more than 5 minutes because I get scared. But this location is well lit and has a super big gas pumping area, which makes me feel a bit safer. As for the car wash, I always get the $10 one. Makes my car smell like bubbles~ Anyways, I like this location and the one right next to the super walmart in otay.

    I stopped at this gas station on May 3rd and unfortunately had a very poor experience with…read moremanagement.I went into this gas station and politely asked to use the restroom. I didn't see a key available, so I asked the manager for help. Instead of assisting me, the manager responded by calling me "blind" in Spanish, which I understood. I found that comment disrespectful and completely unnecessary. All I was asking for was access to the restroom, and there was no reason to speak to a customer that way. Basic courtesy and professionalism were missing in this interaction. the manager (Ashley) was dismissive and unprofessional. I will contact Store Mng. [C] Instead of trying to resolve the situation, they spoke in a rude tone and acted like I was inconveniencing them. I reach out to a Police Officer that was outside and requested assistance to collect their information, thanks SDPD What stood out most was the lack of basic customer service -- no effort to listen, [Ashley stated wether are we talking either english or spanish] no attempt to fix the issue, and no accountability. Because of this experience, I won't be returning. I will pursue to higher management and eventually for calling me blind just for having (one eye)

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    Costco - servicestations - Updated May 2026

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