I had such a great experience at this Vons on 3/30/26! I've been a bit under the weather so I stopped in to grab some meds. One thing I really like about this location is how convenient the set up is for when you need medicine they have a section right up front near the checkout, so you don't have to walk all the way through the store. It made this trip super quick and easy, and thankfully it was exactly where I remembered it. I didn't plan on doing any shopping, but of course I spotted a few good deals and started grabbing more things than what I came for. I didn't even grab a cart since I thought I'd be in and out, so I ended up juggling everything in my hands. That's when an employee noticed and came over with a basket for me because he probably seen me struggling lol. It was such a small gesture, but it genuinely meant a lot and helped so much in the moment. I really wish I caught his name because his customer service was amazing. All this to say, the store was very clean, the workers were friendly, and it's a really spacious location. Definitely a great experience and I'll be coming back! read more

This 1 star review is specifically for my experience ordering a cake from the bakery that was wrong and sloppy and the way MIREYA (the store director like she likes to remind you 20 times in one conversation) poorly and disrespectufulltly handles the situation. My cake was sloppy, the cupcakes were smeared and the wrong topping, pictures were yellow, and the filling was wrong. We paid over $100 for this order. I called over the next week and a half with no response from bakery and no reponse from anyone in the store as no one would pick up. I have the call logs as proof. I finally got a hold of erin who said the refund was approved by Carrie and to come in with my receipt for a refund. She said to come in and ask for Mireya or Carrie and I would be refunded. I showed up and a nice gentlemen approved the refund and was about to process and Mireya intervened and said no. She made every excuse as to why this bakery job was acceptable: "it was a hot day", "we must have mishandled the order", "it must have been the customer". She was so rude and took no accountability after showing pictures of the cake. She said she was no notified and needed names of who i spoke to. I called this morning and provided names and again more proof and she still denied any refund. I have shown this woman, my receipt, pictures, and names plus call logs. Everything she asked for i provided to show the wrong order as she requests it but she still makes an excuse as to why i am out of my money and received something i did not order. She is rude, unprofessional, and so difficult to deal with. She is not trying to solve any problem. She is trying to be right and mighty throwing in every other statement that she's "the store director and can do what she wants" no matter what others already guaranteed me and what proof of wrongdoing I prove. DO NOT SUPPORT THIS BAKERY OR EGO. Your cake will be sloppy the day of and Mireya will take no accountability. read more

I'm very disappointed about this because this is my go to grocery store. It's the closest store to my house and I'm usually very pleased with it. But I was pretty grossed out when I noticed a dead fly inside the bagel/donut self serve area, I will not be purchasing bagels or pastries from this place anymore. I understand while opening and closing flying insect can get in, but my concern is why not check on it regularly to make sure it's clean and free of insects. On a Different occasion I found mold on snack bites I was trying to buy and I notified staff so they could remove from display. Also after purchasing bread from their own brand just 3 days later it became all moldy, so makes me wonder if the bread was left in an unsafe temperature or was just old bread, I'm not sure how bread can go bad that fast after buying it from the store when the expiration date it has on the packaging still has awhile until it actually expires. I just hope this changes and they become more aware or careful. Please do better Vons. read more

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I typically like this store. It's bigger than the others and carries more stock. I go there last Saturday AM and wanted to try their cranberry orange stuffed chicken breasts for $5. Very good deal. So I order two and bring them home. They had their signs mixed up and it was cordon blue. Lol. I wonder how many others got their orders mixed up. read more

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This review if for Armando the butcher! Came in at 930PM looking for this Bone in Rib Eye deal they had going on. I couldn't find it, but he found 3 single packed steaks. He the asked if I wanted to make a 4 pack value pack. I was like sure, but he added a big boneless slice! It was late he could have just said thats all we got...he went the extra step to take care of this customer! Thank you sir. I paid $39.00 for 75+ dollars worth of steak! read more

Clean ambiance. They have point system for loyal customers. You can see staff around if you need one. Food choices fair, but you might not be able to see whatever you are looking for if it is too specific. Otherwise, nice small convenient grocery. read more

Drove 2.5 nearly 3 hours in traffic to visit my Mother who had a traumatic accident. Wanted to picked up a floral bouquet and well, this was the closest place I knew by her home. The floral department had many different beautiful floral arrangements. My daughter picked two out and we wanted to see if both could be arranged together. The cost didn't matter. We also saw a Get Well Soon balloon that we wanted to purchase. Since there wasn't anyone attending there service area, we walked over to Customer Service. Also, no one attending the area. Therefore an employee noticed my daughter & I standing in front of the counter and asked, if we needed something. With the flowers in our hands, I asked if these flowers could be arranged. His response was, 'The floral people have I think already gone home for the day'. Then he went back to bagging groceries. He didn't bother to try and find anyone... or even a manager to assist. The flowers went back to where we got them and we walked out. You don't deserve my money. This SIGN is definitely FALSE advertising. read more

Vons - The FLORAL area inside - Grocery Near Me - Chula Vista, California

The Vons digital coupons are useless because you can't get internet service in the store. When you show the cashier that there is no service in the store, they are annoyed when you ask them to add the discount code to your order. I shop at least three times a week and cannot get the best price unless I use the app. Since the app will not work in the store, I do not get the member discount. I have shopped at this store for nine years. I only purchase fill-in items and get the bulk of groceries online or at other stores. This store is under stocked with dirty carts and floors. Very disappointing. read more

I don't understand why managers keep hiring or promoting asskissers. Gissel apparently a supervisor, was extremely rude and not sure if you aren't supposed to put the plastic grocery containers on the conveyor belt but she didn't even say anything and just flipped the plastic container throwing everything on the conveyor belt. Why? Where are the manners? She looked like 35 and still having this behavior working at a vons? Come on.... Treat the customers with respect, always. Sunday 12/14 - 3:05pm read more

I'm about to put y'all on game here. CHECK YOUR WEELY AD VIA VONS APP! New ads come out every Wednesday. This is completely free to use, sign up with your phone number for fantastic deals! Never had a bad experience shopping here. Some workers sometimes can't answer my questions, but it's a lot of the younger ones. Vons ALWAYS has killer meat deals, especially when it comes to the holidays. I typically get my RIBEYE steaks here for $8 which is a steal. They have limits per phone number, but I stock up when I can. A lot of people mention that Costco is cheap for buying steaks, but no way it compares to Vons during the sales. You can get additional discounts by "clipping" the deals via the app. On my visits to Vons, I typically save 50+ % on my groceries. My favorite locations where I've had great shopping experiences are the Eastlake pkwy location and the Otay Lakes Rd! read more

This Starbucks I ordered a Trenta strawberry açai refresher with no ice and asked to it to be topped up. He said it would cost extra. I said that's fine and this is what they gave me. When I tried saying something to him he goes well that's a policy like well you charged me for the extra top off so what's going on? He goes that's a policy. I got then you need to fill it up. He goes no and then try to have me kicked out of the store. I told him if you're not gonna fill it up then reimburse me the extra money that you charged me to top it off. He refused to.They didn't want to fill it up at all, and it was the Starbucks manager. He was so rude. read more

Vons - Refused to give me the drink I ordered, but had no problem charging me for it Starbucks manager was so rude - Grocery Near Me - Chula Vista, California

Got some decent deals on snacks for todays Padres' game. Used self checkout. Quick and easy. read more

Vons - Grocery Near Me - Chula Vista, California

Don't bother going to the balloon/floral arrangement counter. They won't even attempt to help you if no one is there. Went to the customer service counter as the signage tells you to do that and the Lady told me "oh yeah no there's no one there to help" and dismissed me. read more

Great service. Good food selection. Nice wine and tobacco. The Starbucks has staff that know about serving great coffee. Sale items are plentiful. Well-stocked freezer. Very clean and it is not crowded. The register lines move quickly. read more

Never in my 28 years of living have I witnessed such inhumane behavior. I witnessed a young woman struggle to leave the store with her PAID items. The rep held her cart hostage and refused to give her purse back, despite showing a receipt. The entire store was uncomfortable. You could pierce the tensity with a knife. This could have easily been avoided if the staff wasn't just standing around like idiots and making the situation worse. There is such a thing as communication. The store rep in question was a woman with dark hair and I pray that she is being fired as we speak because there is no excuse for such disgusting behavior. This woman had zero empathy and made me feel physically ill with her flagrant lack of respect. If you can't treat other humans with basic decency and respect, YOU SHOULD NOT BE WORKING IN CUSTOMER SERVICE. 2+2=4. read more

WARNING: Do not join Fresh Pass. Two times in a couple of months after joining Fresh Pass my order has been delivered to the wrong address - despite me including I have 3 red pots at the front door and the cross streets since I live on the corner. It took over 6 weeks to get my credit card refunded on the first wrong delivery. The second 1 is being processed - so who knows. Keep in mind when you join Fresh Pass, some of the fresh items that are in the store are not available, so if you enjoy those items, forget about it, you will need to go to the store. Then you find they are not instock there. While trying to talk to the person (this time Miles) who processes the refund, the phone reception is so bad that you can not understand what is being said. Same was true for the first frustrating time. Also, almost every single order I have made has had at least 1 item unavailable, so good luck trying to buy items to make a recipe without having to return to the store. read more

The following review is based on my experience with the pharmacy. The staff is great and they're quick. The only main takeaway is the schedule the pharmacy runs on. They have a 30 minute lunch break sometime at noon, from 12:00PM-1:00PM, so you never really know. Aside from that, great customer experience. Store wise, the cell reception sucks(not their fault) but bring back Baja Blast. I need my Baja Blast. Put it in the cooler by self checkout too. I don't want that lukewarm stuff from the beverage aisle. read more

I completely understand being understaffed. I know this store is understaffed because the only ONE line opened today was ran by the stores supervisor who thought it was a great idea to chat and vent with a coworker while ringing customers up. However, to not even acknowledge me when ringing me up is a joke. This is the manager? I will NEVER return here. Just another mismanaged Vons. read more

Due to Covid -19 they have a one way in and one way out route. So if you need to get to the veggies or floral shop you can't just walk in and make a right turn and get to the aisle you want. You've got to get your steps in and walk the circumference of the store to get there. I'm here to pick up a package. Few days ago a Vegas hotel sent a message saying I could pick out any wine I wanted since we're in quarantine. So I chose a French Bordeaux and Italy's number one selling Bianco. Then they sent it here. How fab is that? Easy process and pick up. I didn't know this non grocery service was available at this Vons. The shelves seemed to be well stocked here and there wasn't a long queue for check out. There's an open Starbuck's inside too which is nice so you don't have to look for a drive thru. Mel M Yelp 20:35 read more

Vons - French Bordeaux & Italy's #1 selling Bianco. Special delivery and pick up. Sent fr a Vegas hotel #swag - Grocery Near Me - Chula Vista, California

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Vons is great! It's a good store, what can't be great about that? They have mostly everything you'll need. It's not sold in bulk like others store because some stuff you don't need in bulk and they stuff you do need you can't find at that bulk store. Where I could see improvement is to have more registers open but I completely understand that you need more employees to that. Listen I worked at a Lucky's/Albertson's back in the day and I appreciate anyone who works at these places. For the most part, people suck, and dealing with them sucks even more. People feel entitled and when they're upset, it's not the job of these fine Von's folks to take care of them. If they don't have what you're looking for... go to another store. It's pretty simple. Again, VONS is great! Use the coupon app and there's some good deals on stuff you'll never need hahaha. I'm kidding. But they do have pretty unique deals that some people can use. My only complaint is that In-N-Out traffic is ridiculous! Always blocking the access to the store. And they stink up the parking lot with gross oil smell. read more

I love coming to Von's! I'm originally from Texas and Von's is the closest thing that comes to HEB back at home. Love how this grocery store has everything that I need, from food, to drinks, to toiletries. This store is right near my house and is quick and easy to get to. This grocery store is located in a good shopping center with vast parking all around. Once walking in you get a warm nice lighted grocery store with the smells of fresh bread and baking goods also beautiful flowers and balloons to choose from. Row after row there is so much to choose and so many great deals all around. Also make sure you join the Vons Club membership to get amazing discounts and special offers! The app also gives you a listing off all the special deals going on and also any updates needed. Love coming here and will keep coming. read more

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Great local Von's. Well stocked and spacious. Clean plus not too crowded on a weekday. read more

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This location is absolutely disgusting. The establishment itself is filthy! Dairy and meat Products are constantly expired. Go into the restroom. That will tell you how dirty this place is. Look for the videos on social media of ants crawling on the shelves (not my video) but disgusting. read more

Good grocery store overall, but I'm tired of having to wait around at the meat department for an employee to show up. This happens a lot. Sometimes there are multiple customers waiting until an employee finally decides to come out from a door at the back of the meat department. Store Manager, can you guys please get a bell, button, buzzer..... some way customers can request prompt help in the meat department when there's no employee out front? read more

0 stars for me...How sad and disgusting the way y'all are treating y'all's customers after supporting y'all's business. How can you stop and interrogate a customer after she paid and showed the receipts, and take her belongings and let her fall in front of the rest of your customers. HOW EMBARRASSING AND UNPROFESSIONAL, WILL BE CONTACTING YOUR HR on the people involved and will be letting everyone know to not go and shop with y'all thank you.! read more

We've been using their delivery svc with no issues x over a year. Suddenly, there are massive problems. 10 days or so ago, no delivery at all. Nobody knew why. We waited all day, it never came, nobody knew why. It took 10 days to get a refund. Last week, 4 items not delivered. As of today, still no refund. Today, they double charged us on 4 items. Once again, it will take a week or 10 days for a refund. I am unable to go into the store to shop so this service was a lifesaver for us and suddenly, nobody knows why but it's completely FUBAR. Husband talked to the store manager, he blamed the fulfilment center, etc etc. At this point, I have to try Ralphs. Of course, I am just out the money for the annual delivery fee at Vons though. Whatever corporate did with the app and the shopping delivery, change it back! read more

No internet inside store but they expect you to clip digital coupons. When I went check out I asked if they could get apply the coupons. They told me no and I would have to go outside to clip them. I feel like that is a scam. Vons can suck it. read more

This Von's is conveniently located in a plaza situated within Otay Ranch. Plenty of parking. Wide selection of goods, especially fresh quality meat, all with reasonable prices. Best of all, Bridgette is the most amazing cashier I have ever met. She is always pleasant ,positive, energetic, helpful....even when she is very busy .  She always greets you with a big  smile and treats you as a valuable Von's  customer. She has everything that you could think of from an employee. She is a model employee and ideal trainer for new hires. read more

Vons - Grocery Near Me - Chula Vista, California

Unlike my other reviews that maybe the name of crew that I mentioned was first time heard and recognized... this Lady VONS Eastlake Parkway staff Miss Lovebug is definitely famous and most likely known by everyone who shops here. Your early morning rush will surely be greeted with pleasantries and well wishes for the day by her. She would offer plastic bags, will genuinely ask how are you doing and would always utter a compliment to everyone passing by, whether the teen girl's ponytail, the boy's sports or school project and will show interest on the adult shopper's cooking. She is a multitasker which means she is talking but getting the job done. This grocery I believe has easy self-check-out and has a good space. The items are easy to locate. The bakery is well arranged. Donuts are soft and fresh. The Starbucks inside this location also is well-staffed and has good coffee, pastries and mugs/tumblers collection. read more

Vons - Breath of fresh air Ms. Lovebug - Grocery Near Me - Chula Vista, California

Esteban is a gem! None of the other Vons or Ralph's or any other store was willing to help me with an after hour Sunday ballon order for my 4 year old! Esteban had no issues with helping a neighbor out!! You guys rock! The manager in staff said no problem and Esteban saved the day! Thank you thank you thank you! Customer service is no dead! read more

Vons - Ballon - Grocery Near Me - Chula Vista, California

I've been disappointed by the management here lately. Specifically, rewards/coupons are not being applied to orders and after speaking to a manager about the issue, they are unwilling to help. On two separate occasions I have been told that a manager is either unavailable or the assistant manager is unable to honor coupons if they do not ring up in the system. My family spends hundreds of dollars here each month as it is our closest store. It's not about saving $1 on cereal, it's about the principle of being disregarded as a customer. read more

The store in itself is fine, the employees have crappy attitudes. It would be in Von's best interest to train their employees to be personable and for the love of God, Please find a non-customer facing job, Russell. read more

I like this vons the staff can be very friendly and helpful. I always funds my needs here.

Where to begin. Just from entering the staff are rude and unwelcoming. The manager was giving out the vibes of someone with a form of "napoleónico complex". Alexis had a peculiar way of talking in a childish condescending g way that almost makes you laugh..since he is the one working at a grocery store on the weekends. That truly says powerful man. Lol. I guess we all believe the lies we tell ourselves. Bye Vons. You need to work on your management training. Here is a clue. The customer comes first. read more

Absolute abysmal service stood at the deli counter for 10 mins with employees looking at you not trying to help you. Wanted to get a sandwich and some specialty meat. Too busy discussing their daily lives to even be bothered to help with customer service. Same with the bakery almost completely empty with zero assortments to choose from. Management was just standing around and not trying to enforce any type of work ethic. Bridgette the cashier is probably the best thing in the entire store. Make her the manager then we will know customer service will be adhered too. She is phenomenal and is probably the only reason this store receives any type if business. Whomever the manager is needs to be engaged with the employees and customer service. I go here because it is less than a 5 minute walk. I will start exploring other options I have been let down too many times with piss poor customer service! read more

How much would you pay for this cake? Vons charged me $79.99 and She didn't even give me an estimate of the cost when I ordered it. read more

Vons - Cake from bakery. - Grocery Near Me - Chula Vista, California

I had visited Tuesday night to get some vagi. Ice cream, baked chicken ,coleslaw, pasta , the server guy(sorry I don't remember name)from deli shop, cashier also very kind and fast, everything is perfect , thanks Vons, my neighbor branch, Eastlake , Chula Vista! read more

One of the favorites Vons in San Diego county. This location is constantly stocked and incredibly organized. Debris free aisles. They offer superb deals. Sign up for their emails and/or download this app. They Friday specials. An unbeatable marketing strategy. Magnificent prices!!! Unbeatable deals. Customer service is first rate. Staff is easily accessible. Never looooong lines. The cashiers, stockers as well as deli staff are knowledgeable, friendly and customer oriented. The new Starbucks location inside is amazing. Parking is excellent!! read more

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Great grocery store. East to navigate, clean, well stocked. I've used the grocery pickup service and everything was chosen correctly and came out timely. I've also used the pharmacy for my prescriptions and they were fast and reliable. The staff is friendly and the French bread is soooooo good! read more

Come great some Eternal Spring Water. Naturally Alkaline Water. Pick yourself some 1L, 1.5L, 2.5 L or some 600ml 6 packs. 2.5L is great for the fridge. read more

Vons - Eternal Spring Water - Grocery Near Me - Chula Vista, California

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