I personally want to Thank Rob Parrish and Sydney in the pharmacy for being so diligent efficient and helpful in getting me my medication today. I am forever grateful for all of your help. That's why Walgreens is my to go for my Pharmacy needs ! read more

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First visit to Walgreens in San Diego. I lucked out and got the last parking spot. This was on Friday afternoon. Needed to stock up on condoms, specifically Magnums and SKYNs. I was impressed by the variety stocked. Prices were reasonable too. I was surprised by the amount of items that were locked up. I'm guessing for Loss Prevention. I grabbed my boxes headed up to the register. Karen was friendly, she asked if I needed a bag which I politely declined. I was in and out in less than 10 minutes. Easy breezy, that's my kind of shopping. Will bookmark this location for future quick grab items! read more

Walgreens - Piñata prizes - Drugstores Near Me - San Diego, California

I purchased the item in the picture 10/6/25. It states a 6pk. Received my shipment only received one. Reached out to customer service advised that the department that works on the site will update the discrepancy. Since it wasn't updated I should receive the item(s) as to what the website advertise. Walgreens declined to honor the website. I viewed the website on 11/28/25 and the above picture is the same as on 10/6/25. Which means they will still not honor their negligence of products on the website. Disclaimer: The above is not in reference to any physical site. This is directed towards customers service/management(over the phone) & corporate. read more

Walgreens - Drugstores Near Me - San Diego, California

I've decided to switch to Walgreens pharmacy. When I went in, there was only one person ahead of me in line and about six or seven employees working in the back. After waiting 15 minutes, I asked if someone else could assist since there were now six people in line. One staff member, a heavier man probably in his 40s refused to even look up or acknowledge me. The pharmacist then came to the window and told me no one else could help. In the end, it took 25 minutes to get my prescription, despite only one person being at the counter ahead of me. The employee who finally assisted me didn't know his own name when I asked for it. He said it was his first day and wasn't wearing a name tag. Between the lack of professionalism, the dismissive attitude, and the long wait, the experience was completely unacceptable. read more

If you want a print and have them lose it for you, and unable to look in their system past 5 days and reprint it for you, this is the place for you! Completely incompetent and unfriendly losers working here who can't properly store a simple 5x7 photo print. read more

I specifically ordered my husband's migraine meds on 12/26/25 because I wanted the medication to be available before the end of the year. This was because he had already met the $2,000 max OOP with Medicare. When we went to pick it up on 12/29, we were told it had not been ordered and they put the order through that day instead. Consequently, the medication did not arrive until 1/2/2026 and we now have to pay full price. This was their error and had they ordered the meds on 12/26 like they said they did, we would not have to pay for this refill. read more

Scheduled an appointment for a vaccine at 4:45. Came at 4:37. Waited over an hour for them to tell me they will be closing soon and I would have to schedule another appointment. Since when is this normal? read more

Walgreens - You will spend a lot of time sitting here and have no one help you. - Drugstores Near Me - San Diego, California

I called the pharmacy and was met with the rudest, most entitled woman I've ever encountered via phone. I couldn't believe it. I said I didn't appreciate the way she was speaking to me and would really just like to fill my prescription. She then said I was rude for calling out her behavior and tried engaging in petty insults. She was clearly disinterested in filling my prescription. I'm very polite, as I also work in customer service, but I eventually just couldn't do it anymore and hung up. If I was the manager, I'd be appalled that my employee felt comfortable speaking to a customer in such a manner. Avoid at all costs. read more

Worst pharmacy I have ever encountered. Dispensed the wrong prescription. Cancelled or delayed orders with no explanation. Deceitful and rude staff. I verbally chastised them and I am now banned. Please beware. They are dangerous!!! read more

Basic math. Common sense. Needed 200mg Zoloft. Doctor prescription on file. But Walgreens ran out. So I asked for 100mg x2 to ensure dosage is not missed. Refused and said to return in another week. I leave for a trip in 3 days. Same pharmacy gave me 100 mg of trazodone but prescription was 50mg so told me to cut in half??!!! Finally, I've been in their lines while I witnessed other patients frustrated at prescription issues. A little old senior citizen the other day kept showing them the prescription order and they wouldn't give her prescriptions because their system put some hold. They could have just called her doctor on her behalf. read more

After I had to leave Rite Aid, I found this Walgreens here in my magnificent community of Hillcrest. The pharmacy expedited my transition from Rite Aid and the clerks and pharmacists are friendly and professional. I've often become frustrated looking for items I could not locate elsewhere, and found them here. Recommend that you at least give them a fair chance. read more

I have been a Walgreens customer for many years at various stores around the country & 99% of the time had excellent service. Sadly the store at 301 University in Hillcrest, San Diego has been slipping noticeably for months now & today reached a new low. I was very patient waiting for almost 10 minutes (with no other customers around) when the pharmacy tech (obviously in a bad mood about something) barked "NAME" at me then after I gave my name politely & even spelled it I continued to give my first name & address then she shouted back "WAIT WAIT WAIT"... If this is the new Walgreens I need to transfer my business elsewhere. I know this is not typical of their service but I was not impressed. read more

Everything! First, what pharmacy closes at 1900 hours. 2. I CALLED the majority of the day on hold. No one ever answers the phone. 3. The red head tech has a nasty attitude because THEY don't answer their phone. My doc sent my prescription in at 1100 hours TODAY and at 1900, I still don't have my meds. Come back tomorrow. This happened last month as well. I was sitting beside a person who stated never call because the pharmacy NEVER answers the phone. So, I have to wait AGAIN like last month to get my meds the next day. Then the red head tech tells my partner we can go to another pharmacy that stays open late knowing good and damn well class II drugs are NOT transferable. The subscribing doctor would have to submit another prescription to the new pharmacy. Looked right in his face and straight lied. If I could give them a negative I would. Next stop BBB. read more

The Pharmacy never has my order ready in time. My doctor submitted an order, yesterday, and Walgreens told me (via text) they would start working on it. Came by and they were closed. Never bothered to tell me via text. Since my order was for a much needed antibiotic, this left me very concerned as I needed to start taking the meds ASAP. So, I went the next day (today) at around 10am. Order not ready. They told me it would take about 15 minutes. Nope...took 50 minutes. I do not recommend that you choose this location. I will be switching. They just don't have their act together at this location. Seem disorganized. Rite Aid was so much better. read more

I love this Walgreens!!! So lucky that it's near me and open late! The staff is always so nice and friendly when I come in. Even when I look like hot trash (always) or come in with a sketch shopping list (qtips and rubbing alcohol) they're always so sweet and kind. I have a special rapport with the guy who's here late at night (call me if you're reading this lol) he's amazing and everything. I'm really writing this review because I just went in there with a "coupon" to earn $9 with a purchase. At the register the girl helping me was like, "you know this is to earn right?" It was so sweet of her to check in like that!!! And I came in to buy toilet paper and bought a metric shitton (get it?) like it's still 2020, and she gave me plastic straps to carry it home!!!!! Seriously my hero. Actually thinking back I think I've submitted surveys to Walgreens.com or whatever for the great service I've experienced here. I don't do that often, so you know my love is serious. Had to make it Yelp official! Btw they have a pretty good beauty section, they have things that I feel are niche or hard to find like the brand of dry shampoo I like and even some things you normally see at Ulta/Sephora and not a drugstore. Just as an aside, and this could happen anywhere of course, there are often sketchy activities going on closeby. People like to hang out around the store, this week I saw a man and woman doing meth right in front of the parking lot. Like not hyperbole, just your casual Tuesday afternoon activity. But that's not the fault of this Walgreens and shit like that is basically always happening up and down University anyway. Just a heads up! read more

Worst pharmacy I've ever been to. I regrettably transferred a prescription their because CVS was out of stock and for a week I was told they were "running behind." Finally I went in only to be told I had never transferred it to them and they didn't have any record anywhere in their system of my prescription. I told him multiple times what it was for and he said nope, there's nothing here. After a lot of back and forth he suddenly did have it in their system but then told me they couldn't fill it as they were still waiting for a doctor's authorization (after a week?) and that I needed to wait. After waiting a while I gave up and asked to transfer it back to CVS thinking I'd find a CVS somewhere that had it in stock. That's when he denied ever telling me they didn't have it. I gave up and walked away and went to CVS where they were super nice and helped me transfer it back. The Walgreens pharmacy staff on University is incompetent and disrespectful. Please spare yourself if you can. read more

Was on vacation in San Diego and staying a block away in Hillcrest and happened to need some allergy meds (who knew allergies would follow me from Nashville to CA!?!) and so we swung in this Walgreens. I was after the basic allergy meds plus a cough/decongestant and to my surprise they were wiped out of meds of this variety. The shelves looked like they had just been ransacked and unfortunately there was no alternative or additional stock available per the staff. The staff was apologetic and tried to help me figure out an alternative, but again they did not have anything beyond pain relievers, so off to another location I went. I will say that the store was a bit disheveled and worn down. Could certainly use some sprucing up conditionally and some deep cleaning... read more

One star seems like too much tbh. Worst experience ever. Listen to the reviews (I should have) and avoid coming here at all costs. I waited an hour for my vaccine appointment before deciding to leave. read more

Robert at the pharmacy, a minute after technical closing time, with a true kindness, helped me with insurance issues. Note it. Thank you Robert. read more

This is the absolute worst & most inefficient pharmacy I have ever used. After waiting 30 mins today, I promised myself that I would never use them again even though they are only 3 blocks away. Earlier that day, I waited on the phone for 17+ minutes and was just constantly fed back into the on-hold system when it was my turn. I have been waiting 1 week for them to fill my Rx. When I finally hung-up (after the 17+ mins) I called another location in La Jolla and was told that it should only have taken 1 additional day for the med to have arrived - that is IF they had actually ordered it in the first place. And this situation is commonplace for them & for me. In addition, 1 month earlier I had waited 1 hour beyond my vaccine appt. which, is not unusual for many others who have reported the same. This shows that every facet of their operation is sub-par. I could go on, but it is just more of the same uselessness which all point to the pharmacy manager Partice, who condones it day after day. read more

I bought a Walgreens branded product and I needed to return it. I wanted to exchange it for a similar item. I did not have a receipt. Because of this, the manager had to handle this personally. Get this: it didn't scan. It was a Walgreens product! It was as if it had no UPC code. He told me that because I didn't buy it at that particular location, he couldn't help me. This review is probably for the whole Walgreens organization, not just this store. Caveat emptor. More on how much Walgreens sucks: https://www.lewrockwell.com/2005/02/gary-north/how-walgreens-got-me/ Addendum: I found it on their website. Same item number and everything! It shows as "out of stock" for this location. That means it exists. Get it together, Walgreens! read more

Very poor service. The pharmacy was far behind on filling prescriptions and had the line backed up. Several customers in front of me waited excessive amounts of time. That would have been okay if the young man at the front desk and the pharmacist hadn't been rude. My scheduled appointment was not present on their sheet of paper, but I did have the email confirmation. The front worker and the pharmacist both had an attitude and were rude as the issue was resolved. Would use any other pharmacy close by before going back to this particular Walgreens. read more

Scheduled an appointment for vaccines and still waited 45 minutes. The pharmacy at this location is always keeping you waiting. But, the pharmacist was nice! read more

Pharmacy a Running joke in the local community Lazy rude staff, run by a manager who obviously dies not care & has no business running a pharmacy read more

So far, I'm unimpressed. After waiting on hold for 25 minutes yesterday (until the point at which I was cut off), I went into the store to have my prescription filled. After getting tired of waiting for it to be prepared, I left and planned on coming back the following day. The following day, I came back and was told that my prescription was still not ready and that there would be a wait time of 30 to 40 minutes. I left. I am hoping to pick up my prescription tomorrow. I'm tired of excuses. Where is the service? Doesn't seem like they're even trying. read more

i made an appointment at 3:00 for one shot I came in 10 minutes early to check in and they made me wait a whole hour and didn't see me untill 4:00 and no one else was coming in. when I make an appointment usally they see me around the time I make my appointment not an hour later if they wasn't able to see me at 3:00 don't let anyone make in appointmen because you are wasting everyone's times. I went for my lunch break because one shot shouldn't take more then 30 min but i ended up being almost an hour late don't come to this one This is the first Walgreens that has done this usually when I show up 10 min early I'm always out by the time my appointment is at. Don't come to this one read more

I called this location to confirm they had COVID testing kits, spoke with a gentleman who said they did and agreed to place one to the side for me, as I was 15 minutes away. Upon arrival, the manager stated he didn't know who would tell me that because they don't have any. He didn't offer a time frame or resolution to the problem, including making any attempt to identify the source. The woman in front of me in line was explaining a similar issue regarding poor customer service from someone else in the phone. Walgreens, please get it together. read more

Wonderful customer service! I used this Walgreens while traveling and they were very helpful.

Shitty a$$ pharmacy. They don't know how to correctly look up insurance and had me wait ALL THE WAY TO THE BACK of the line ("setting me aside" but didn't proceed to help me after the previous client) because they couldn't help me find the numbers they needed & didn't even ask or figure out that I had medical. Once it was my turn again they couldn't provide because it was after 6. What's the point of sending my prescription there to be ready and have me waiting in line twice just to say they're closed??Waste of time. So much for customer service because who cares if I was actually there before closing if it weren't for sending me to the back. read more

Absolute worst pharmacy in the entire world strikes again. I keep forgetting to change my pharmacy and each time I have to come back here to get prescriptions I am reminded of just how awful this place is. The pharmacists are unapologetically lazy and are constantly creating more issues by not filling prescriptions on time or updating insurance. Literally every time I have come here to pick up a f@&$ing prescription hours after i was told that it would be ready I still have to wait significant amounts of time read more

I spent more than an hour trying to get my prescription. In this time, they kept trying to give me another person's medication that had the same last name. I repeatedly told them my full name and they did the SAME mistake 2-3 times. Not once did they ask to verify any detail of the prescription or account before handing me over a bag that wasn't mine. I mean, giving me details regarding someone else's prescription (with name) is clearly a HIIPA violation. read more

Walk in covid shots available. Can also make an appointment online. Pretty speedy service considering the amount of walk in traffic. read more

I had to call this pharmacy 5 times in order to ensure they would fill a prescription correctly, I'm still on hold with them because they continue to screw up. My doctor wrote my RX for a 90 day supply. My prescription refill was delayed for days when I was completely out because the staff was unable to follow directions. They kept filling it for 30 days. The doctor wrote it for 90. As of now they still have not been able to fill my prescription correctly and I do not have access to my medication. I will seriously never use this pharmacy again as they've continued to make my life far more complicated than it needs to be! Just follow directions and fill the prescription as the doctor instructed, it really isn't that complicated! read more

No bathrooms for the paying customer. Sorry, I will take my business elsewhere. How can this store be part of a national chain and treat customers this way? Just because there too lazy to keep the bathrooms clean? Shame on this Walgreens. read more

The pharmacy sucks! If they screw up they blame it on you. Use mail order instead. Not worth it! If busy they hang up the phone or say your stuff isn't in stock when it really is. Some of the staff need training on customer service! read more

Do not go here for your vaccination if you're expecting to be serviced on time. Showed up on time with all my forms filled out, insurance card and ID ready. Waited over an hour to receive my booster - no updates from the staff, no estimated wait time. Had to keep coming up to the counter to ask, in total it took 1.5 hours of my day. Terrible. read more

This was one of the worse experiences I've had at wallgreens.. the night manager with the weird accent and glasses was by far the rudest man I've ever had to deal with.. I was shopping for normal things.make up.. shampoo... Ect I had gotten Oreos..and well I got a emergency call and placed the Oreos down and was only getting what the person who called me needed being that they were sick.. he yelled from the other end and was saying how rude it was and asked me to bring the cookies him which I did and as I was doing is was saying how he was right and apologizing multiple times.. trying to explain I was in a hurry and having a bad day that I was sorry over and.over he wouldn't stop continuing to call me rude and asking me what else I was buying and saying I needed help which I didn't I him to please leave.me alone multiple times that I was leaving after I get shampoo... He thantells me to leave his store that he doesn't have time for me.... Um fuck you you fucking peice of shit..he was the meanest most cruel man I've ever had to deal with...I left crying because I have gone there multiple times and haven't had an issue with anyone .. need I remind everyone I got.an emergency call I didn't purposely do something and this is how I was treated I ended up contacting corporate because of how unbelievably rude he was and they actually wrote me back and will be reviewing that store... read more

Worst pharmacy I've ever used. Every time I have tried to get a prescription filled there is some kind of problem, they don't have it in stock or they are waiting for prescriber approval, etc. Good thing I don't have a critical illness and need drugs on time! read more

Typical Walgreens. Well stocked, friendly employees even late at night. The store was bright and clean. Items found and purchased. Easy transaction. If I was in the area, I would stop in. read more

Ordered online Covid tests and was told that they would be ready in two hours, but I never received any pickup instructions. I went to the pharmacy and stood there for ten minutes while staff completely ignored me. I tried to call but the local number directs you to a call center where they are completely unhelpful. Not recommended. read more