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    Walmart Pharmacy

    3.0 (2 reviews)
    Closed 10:00 am - 6:00 pm

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    8 years ago

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    7 years ago

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    West Grange Pharmacy

    West Grange Pharmacy

    3.9(8 reviews)
    1.0 miDownriver
    $$

    I checked, via OptumRX, and found that West Grange had the best prices, by far, for my…read moreprescriptions. I have been using CVS forever and when I switched to West Grange, my scripts when from 2 for almost $13.00 to 2 for around $3.00. Now granted, I have insurance but I think it would be a savings for most people. They are courteous and helpful. Sadly, the store is a little run down but I think given the amount of "store" traffic they get is low and thus the money for improvements is not available. But, I do love the prescription prices and their courteousness.

    My name is Becky and I came to the store today and I needed to return an item. The lady was…read morestanding there with her leg up and her elbow on her knee and I gave her the receipt and she just looked at I asked her are you gonna help me or not And she got very very mad. in the meantime there was another lady working there and I asked her to get my cigarettes. They were right in front of her . She was looking everywhere except in front of her so I kind of made a joke and said can you read and so other lady and she refused to sell me anything. I have never seen this lady before I I've been coming there for 30 years and I'm sure with her attitude She probably won't be there for very long. I have never had a problem with the pharmacy. love the pharmacy, but this lady in the front was very argumentative when I went to the back to see if my prescription was ready she followed me like she was gonna fight me. i'm shocked because I've never that before in even followed me to the back to continue the argument.

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    West Grange Pharmacy
    West Grange Pharmacy
    West Grange Pharmacy

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    Meijer Pharmacy

    Meijer Pharmacy

    2.3(6 reviews)
    3.6 miDownriver

    Horrid customer service. I have never experienced such cold and callous behavior from anyone. You…read morestate there's an issue with the doctors order. Said doctor calls to clarify. Then I receive an out of stock text. So, I call to ask exactly what the issue is - doctor or stock????? Then, I am told the medication will be in stock in two days, and if there is an issue I will be contacted. I call when I do not receive any communication regarding the status to confirm readiness. I am then told another two days until stock arrives. I then asked for a pharmacy manager. A very, extremely, unhelpful pharmacist advised no pharmacy manager would be available until Monday and only then asked if I would like them to check other location stock. I declined and advised I requested my doctor to call in the script to another pharmacy due to the need for my medication. This was on a Thursday. I then called the main customer service line. They transferred me to the "store director", who was the frozen foods team lead for the evening as the store director was not in. She peppered me with unacceptable, HIPPA violating questions, instructed me to go the ER if it was an issue and then hung up on me. I called the main customer service line again. They couldn't even get through to the store. I was then advised someone would contact me on Monday. I opened a case via the online customer service portal. I was again advised someone would contact me on Monday. When I heard nothing on Monday I reached out. The store director then emailed me asking me for times I was available to discuss the issue. I immediately responded and received no response and no call. I again emailed customer service. I paid out of pocket for my script at the "new" pharmacy because Meijer had already billed my insurance. That's fine with me, but now I have to speak to someone at the Flat Rock pharmacy to fix the billing issue, so I can be reimbursed from my insurance. This is a never ending loop of idiocracy. I emailed the regional pharmacy director. He called me and left a message as I was unable to answer the phone. He is supposed to call me back tomorrow. I am looking forward to speaking with him; however, I will never patronize this store again.

    Every single time I go there to pick up my medicine, they either act very confused or they act like…read morethey're so annoyed by me having the audacity to ask for my meds. Very rude and incompetent staff. I'm taking my business to the CVS around the corner.

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    Meijer Pharmacy
    Meijer Pharmacy
    Meijer Pharmacy

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    Walmart Pharmacy - pharmacy - Updated May 2026

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