This Walgreens has been a nightmare. I've been trying to get my Ozempic prescription filled since…read moreFebruary 28 and have been sent multiple "ready for pickup" texts--only to be told it's out of stock every time. When I asked to speak to the pharmacy manager, he was rude, dismissive, and offered zero help--just told me to pay $1,099 and when I became frustrated "we're done here." No empathy, no accountability, and no answers for two months of miscommunication. I won't be returning. Completely rude and unacceptable experience.

I had a prescription sent through Sesame, and they were giving me zero information as to why they…read moreweren't filling it within the time a scheduled. I called and asked the stupid AI answering machine to give me a update, but it just said it wasn't ready and I had to pretty much yell at it until it got me a real person. The lady I talked to answered with a pleasant voice and everything, just asked for my name. I told her and she said there was a problem because the doctor, while licensed to practice in MN, MA wouldn't pay for it. Now, I just wanted a minute to explain my situation a bit. I only just got MA coverage a couple months ago. Since then I have been using sesame to get appointments for prescription refills because I have social anxiety and need the meds to be able to work and drive. I'd just pay for it all out of pocket. Not being used to suddenly having health coverage, I dragged my feet finding a health provider, and realized I needed a new script at the last minute. I paid for the sesame appointment because I knew I had to get this done now. I would get really sick and have terrible episodes of anxiety if i didn't. I was willing to pay out of pocket for the prescription itself. But the pharmacist didn't allow me to say ANY of this. The second I asked if I could just a have a moment to explain what's going on, she SCOFFED. She didn't even suggest that I could pay out of pocket if I wanted to. She just wanted me to get a new doctor and a new appointment, which would have taken days. I didn't even get to explain that I didn't have days. I have no more pills. The anxiety I will have to face without them will make it 100x harder to even get me out of the house. When she scoffed and made it clear that she wasn't going to help in the slightest, I asked to take this to a different pharmacy. But she can't send it in herself (which I know is crap, I've had pharamacy's send a script before). I had to call a different one, have them request it, then they would send it. Becuase they have already been SO cooperative, I am sure they are gonna get to that request as soon as costco makes it. Anyway, at the end of the day, these people don't want to talk to you. They don't want to help you. If the AI answering machine can't fix it for you, they don't care.

Everyone friendly Wonderful gift selections…read moreI've been going here for years for gifts and all my prescriptions.

Per my insurance I've had to have my rx's filled by a Big Box store. After waiting all week for my…read morerefill, they told me they couldn't fill it until the 8th & to try smaller pharmacies. I called Setzer! Peter said they didn't have it either but to call their sister store, Lloyd's. I did and they filled it! Thank you Peter for pointing me in Lloyd's direction! I also am glad I was able to support a small, local merchant! Thanks Setzer!

Received a text received saying that my RX was ready to pick up and I went to pick up my RX on…read moreMonday May 9th, 2022 and the pharmacist rudely say are you getting the vaccine and I say no i'm here to pick up my Rx and she say we need to order more and I was not happy and the lady behind me was getting her vaccine and the pharmacist care about giving vaccines instead of refilling medication and I haven't have my medication for a month now and this location is a waste of time and a waste of gas to drive to pick up your RX even if you don't even have it and people depend you on guys refilling their RX and people need their RX due to health concerns and etc and I feel really bad for people who haven't received their needed medication. It very frustrating and this was a second time it happen.

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

Pros: nice, clean store that always has what I need. Front end staff nice…read more Cons: Their pharmacy staff, especially some people that have worked there a while, are incredibly rude and nasty, even if you smile and are nice back.

Cold and distant staff, wasted time only to learn they didn't take my insurance. No effort to let…read moreus know they hadn't and wouldn't fill it. Wouldn't waste my time with them.

The general staff was amazing, however the two managers me and my friend ran into here were…read moreterrible, a woman manager hounded us for a bit because my friend was holding a ball and she was on him about whether he would buy it, and when we later tried buying a few of these balls later, a different manager kicked us out for it. Terrible managers

This Walmart is good Has everything you need…read moreBusy location Has food Looks okay the store

Very knowledgeable pharmacist; very helpful service; traditional American community pharmacy. We…read moreare very fortunate to have in White Bear Lake. A bit too much attention to ancillary services (photography, greeting cards, gifts), but still an outstanding pharmacy. Highly recommended.

Great friendly service! The pharmacists greet me by name and are always willing to answer questions.read more

Well the store itself is good , and I have compassion for anyone working retail theses days , so…read moreshort on help, But there is 1 Employee that ruins everyone that enters the store's day. Her name is Jackie. She has 0 people skills , talks to customers so Rudely . Doesn't even look at them when talking to them in her rude slang language that belongs on the streets. While standing in line each and every customer was offended by her rudeness . Walgreens , you need to talk to her and monitor her behavior .

Customer service is terrible. The cashiers act like you are inconveniencing them by going through…read morethe drive through. It used to be great. I moved all of my prescriptions here and now I think I will move them out.