On Thursday, 08-15-2024, I had the absolute pleasure of visiting Onslow Diagnostics Center located…read moreat Onslow Diagnostics, 200 Memorial Dr, Jacksonville, NC 28546. This was a pre-op visit for my upcoming Blepharoplasty (Eyelid Surgery) with Dr. Carol Johnston of Office Park Eye Center. This is my second experience with Dr. Carol Johnston after having cataract surgery on both eyes several months earlier. Having experienced an outstanding experience and remarkable results with that procedure, I had no reservation or apprehension regarding my upcoming blepharoplasty procedure. I entered the Onslow Diagnostics Office and the front desk representative, Jabreea who has the kindest eyes and most lovely smile welcomed me to come forward to her window immediately, after explaining that I had a sick doggy in the car resting in the AC, she assured me she would let the others know that I may have to check on Tucker throughout the pre-op screening! Anesthesiologist Kate called me back promptly and patiently, professionally, and thoroughly went through all of my surgery history, medicine list, and all other pertinent information with grace and kindness. She didn't rush me and was open to any questions or concerns that I may have had. I felt very confident after leaving Kate and found Abby waiting to do my blood work and EKG. Abby was genuinely sweet and very determined to make the blood draw comfortable for me. MacKenzie watched over the procedure and was encouraging to Abby as she went about her tasks. I never felt the "poke" of the needle and the EKG was over in no time! Overall, it was just a smooth and relaxed experience and at no point did I feel rushed or nervous. As I left, Jabreea was there to say "goodbye and wished my Tucker a speedy recovery" which meant the world to me. This facility is a very warm and compassionate sanctuary, especially for others who are suffering through much more complicated scenarios than me and I feel that having warm and caring staff members like the ones that I encountered means the world to everyone who is uncertain and frightened about their future health issues. I'm thankful that Onslow Diagnostics has the best of the best to shepherd us through the ins and outs of pre-op procedures. It makes such a tremendous difference to feel the warmth and care radiating from this special, professional, and dedicated staff, I truly felt cared for. Thank you to everyone for everything you do! Please pass along my thanks to each member of the outstanding team at Onslow Diagnostics! Respectfully submitted, Sharon Smith

The nurses and everyone were great.Very friendly. As you are already a lil nervous about blood work…read moreor xrays.They really help to kinda take and ease some of the fear away. And no long waits !

HIPPA violations in the multitudes. From the receptionist filling out your health information in…read moreear shot of the waiting room. To not providing a visually impaired person with a disc of the study. They are unable and their internet company wants you to post your DL on the internet to access your own information. Stay away, goat rope, inept office people,and techs!

I have only had great service and help from this center. Yes these ladies talk to each other but…read morethey have s great symbiotic relationship and take care of things as a team. The techs are awesome as well. Sorry if you had lest than best service but I have not.

Thanks so much to the Family Eye Care "Family" This was my first visit to this facility and I am so…read morethankful I found it. I've already told my wife she should consider coming here. What a refreshing environment. Sure it was busy, but everyone was so personable and just a pleasure to talk to. -I was treated like I was a valued client. Interestingly enough, I had overheard another older woman come in and she had made a mistake and came in on the wrong day. She was trying to figure out what to do.. and they gently / humbly said...don't worry, we'll take care of you today. ... Wow! just Wow ! When I met with the Dr, he was awesome, I didn't feel rushed, (didn't feel herded like cattle) and he answered all my questions and explained what he was looking for as he examined the photos of my eyes. My wife couldn't be there to help me pick out glass frames, the young woman helping me was terrific. She would give me a thumbs up / thumbs down.. and the whole experience was so pleasant. It was all very cool. Thank you so much Mike D

ridiculous! how do they make glasses for a child that are too long so they bend them clear around…read morethe ear and down past the ear in the back!

You will not find a better group of professionals to trust your eyes with. I love these people and…read moreDr. Rudy has a great sense of humor and soooo easy on the eye. I will be back every year for my exam Thanks Jackie W.

On vacation and left my contacts at home. Three other local providers refused to help me, but with…read moremy prescription from home, the folks at CVC gave me some samples to get me through the week! They were exceptionally friendly and helpful. I will definitely see them for care locally in the future!

Professional and Friendly Staff. Very thorough and helpful. We have been coming here for 3 years…read more We have always received great service. We have never had a problem with getting a copy of our full prescriptions. We usually order glasses here, as the cost is partially covered by our insurance. We can use the prescription(s) (for reading glasses or sunglasses) elsewhere as well.

I LOVE this eye doctor. I really do. I got to see an actual eye doctor, in person, not this new…read morevirtual nonsense so many other places have defaulted to (ahem EyeCare center). I watched Dr. Taylor put in the prescription right then and there which was also fantastic, don't remember the last time I saw a doctor put everything in instead of an assistant. Dr. Taylor was extremely knowledgeable and answered all our questions and was very patient with us. Turns out my daughter has the unusual and rare anisometropia that will need correction but ultimately he left it up to us for when why. Anywhere else would have immediately put her in glasses and charged an arm and a leg for the insane prescription she needs. Can begin to say how much I appreciate being in charge of our care and wallet. They were fantastic enough to do both me and my daughter's appointment at exactly the same time. And I don't mean I did mine and she followed behind me. We were together for the entire appointment, PERFECT for a kid's first appointment or in our case someone who struggles speaking to strangers. Which actually wasn't a problem, partially because I was there and she was able to watch me and partially because of how great the staff was. They really were so great with her that I know that she won't need me with her but has the option of she wants me. They helped up maximize our insurance benefits which is one of the most important things. They didn't just max everything out they helped us get what we need and use all of our benefit, our out of pocket costs were negligible. I prefer contacts but I need prescription sunglasses for those days I don't wear contacts. Previous providers have just put in orders for contacts not even asking what I want and I walk out $600 lighter and ALWAYS have many contacts left over that what am I supposed to do with?? I was never allowed to just order a box or two, or more accurately I probably was the office just never let me because why would they? Jacksonville Visions Center however let me, I felt like I could actually ask questions and had control over what was happening. Dr. Taylor wrote the prescription for whatever I needed for a year but they are allowing me to order a few boxes at a time so I don't end up with a stock pile of contacts I don't need and don't know what to do with. I cannot rave enough at how patient, knowledgeable and helpful they were with helping my indecisive daughter pick her first pair of glasses. It is a very big decision and they were so AMAZING. I cannot remember her name ((I'll update when I do)) was so great. She put so much attention into making sure the glasses fit her face and complimented her. She was more than happy to collect all 59 pairs and let her keep trying them on. She had a great system for narrowing them down, let her walk around the store and hang out with them while I was searching so she could get a feel for them. It took a bit of time and effort but she found the perfect glasses and she is so happy with them. I believe she's had them 4 months now and she's not complained once, except of course she needs them tightened again and we know we just gotta head in to the office (today hopefully) and they'll get her situated. We REALLY love Jacksonville Vision Center. The only complaint I have is not knowing they existed before! We wasted so much time and energy with EyeCare center just to talk to a tv screen. My whole family has switched and we couldn't be happier. I am certain you will not regret seeing Dr. Taylor.

Staff experience: (five stars) As I walked in, an employee assisted an older woman from her…read morewheelchair into a car. Later the same employee, Ms. Annette, guided me back for my scan. I told her I overheard her encouraging the other patient and how wonderful she was. She went above and beyond; I can feel her genuine care and compassion. The front test staff is also polite and helpful. I have had numerous conversations with Ms. Tammy due to my primary care provider not submitting information for insurance approval, and Ms. Tammy has always been kind and considerate in notifying me and apologetic, although it wasn't her fault. Company: (three stars): The sad part is the cost. I paid my co-pay and then received a bill for $540. I was supposed to have another follow-up in six months, but with insurance coverage, that will not happen.

Just wanted to thank the staff here for working with me and my family. They were always pleasant on…read morethe phone and were able to help me out promptly.

We see PA Elizabeth Dryden though my wife has seen other providers. Great friendly staff. Will…read morework in patients with urgent issues.

This dermatology practice is excellent for every age patient. The staff is friendly, empathetic,…read moreand personable. The care is professional. They are great all around!

I just had my first appointment where I got lip filler and Botox. Lisa was great. Listened to all…read moreof my concerns and desirable outcomes and made sure I was informed. Very excited to see how everything settles. I'll definitely be back.