My experience with this nail salon has been nothing but amazing. I usually book appointments for my…read morenails, but today I needed to do a walk-in and they were able to take me in and the gentleman named John who did my nails was very professional kind and funny. He completed my nails rather quickly, even though he had a lot of customers. The price I was charged seemed very fair and not trying to take advantage. Inside it was very clean and I love the atmosphere. I highly recommend this nail salon for any of your manicure and pedicure needs!

My husband and I recently moved back to the area. This was our first visit to Lovely Nails. We…read moretried walking in then realized they only do appointments. They were kind enough to fit us in the afternoon for two pedicures and a full set. Everyone was so kind and friendly. Everything was clean and well organized. They had cute hallmark movies playing in the background. John was so attentive to what I wanted my nails to look like and how comfortable I was throughout my entire appointment! And he was very respectful of my time. I will absolutely be coming back!

I had a massage here some months ago but they also offer other services. I had my eyebrows done…read morewith Henna tint and a full set of Hybrid eyelashes talk about your "wow" factor! I looked 20 years younger! Sorry I did not take any photos at the time because I was in a hurry that day, but I promise I will next time!

IN ABSOLUTE SHOCK!! BEWARE!! My husband booked a Valentine's Day package for me so my massage was…read moreon February 15th at 4:45. I arrived to the spa at 4:05. When I walked in I was asked if I needed to use the restroom and then someone had walked into the restroom so I was told to sit down in the front. In the package it says to arrive 30 minutes early to enjoy mimosas and sweet treats. I did not get taken back to the relaxation room until I stood up and said something. They were too busy chit chatting than worrying about their customer. Finally I was taken back to the relaxation room about 10 minutes before my massage. When I walked in I was shocked they had camper chair for us to sit in, in a so called "relaxation" room. I literally had to chug down my drink and sweet treats before my massage. Finally the massage. ABSOLUTE worst massage I've ever received. The lady spent more time putting the mint oil infront of my nose than actually massage my neck and shoulders, which was literally suffocating. I was also told that hot stone would be included. I had maybe 5 minutes of hot stone on my back and then another 5 minutes of her massaging my back. I'm carrying around a newborn and toddler all day so that was extremely upsetting. My husband booked this massage as a postpartum gift since I just went through an emergency c section and he just wanted me to have a day of relaxation. I left there extremely upset and frustrated instead of feeling good. I ended up leaving a review that night which I've never left a review in my life. And then they replied and was told in the reply if I was open to it they'd like to discuss this further. I called the spa 3 times and the first time I called I was told I would probably just get a refund and that I would be getting a call back. Every other time I called I was given the runaround and told I would be getting a call back. Finally this morning I called and spoke with the owner. The owner was not nice at all and told me because I left a review she will not be giving me any type of compensation. She literally said that because I left a review for the public to see she will not be helping me. I didn't know that I wasn't entitled to leave a review of my experience and because I did I will not be helped. Absolute insanity. Worst customer service and WORST "spa" I've ever been to. Stay away from this horrid place.

Wonderful spot with a great atmosphere. Angela gave me one of the best massages I've ever had. I…read morehighly recommend her!

Facial was relaxing but got moved from 10:30 to 11 and I bought a 60-minute facial, and it was over…read morein 40 minutes, a little disappointing and mis-leading from what was advertised.

Had a great experience here! Immediately was greeted and helped right away, they also offered…read morecoffee and water and honored my appointment right on time! Taylor was my stylist and she was amazing! I got a cut and style and she did such a great job. Super professional, when I asked for opinion and expertise she offered such good insight, never overstepped and overall is someone I would 1000% trust again for all my hair needs, looking forward to returning! The salon itself was super clean and cute. I love when a salon has a good atmosphere and cute decor because it makes the whole experience feel so much more luxurious for a nice self-care day! Reasonable prices and an overall great experience!

Bait and switch pricing, uneven work…read more My daughter booked a highlight appointment and was quoted $220. She put down a $20 deposit to hold the appointment. When she went to check out, the bill was $294 -- a 34% increase over the quote -- with no explanation given during the service about why the price was changing. She wasn't told mid-appointment that costs were going up, wasn't asked to approve additional charges, and wasn't given the option to stop or scale back. The first time she heard a different number was at the register. When I take my truck for maintenance, I sign a quote. If the shop finds something extra, they call me before they touch it. That's standard practice in any service business -- you don't surprise the customer at checkout. A salon should be no different. The bigger problem: when she got home and we looked at her hair in natural light, the highlights are visibly uneven side-to-side. One side is processed deeper at the roots than the other. This isn't a subjective complaint -- you can see it in any mirror.

I have been going there more and more often these past 2 yrs and have watched the process play out…read moreas I wait. Overall I'll say they have been very helpful on all occasions. On a few more difficult or "sticky" items they have been really helpful and friendly. On on occasion the young person advised me to use my US DoD option option as I would save a significant amount of money on this one particular drug. I thought that was really thoughtful. And..she was right

At least 50% of the time I go there for prescriptions and refills, they don't have it in stock,…read morethat reputation is prevalent here, don't Corp. know about this or do they don't care.