Needed help in lawn mower section no one came to help even after intercom announcement.read more

Very Poor and disappointing communication…read more I placed an order on December 26, 2025 to have my groceries delivered between the times of 10:00 AM and 12:00 PM on December 27, 2025. The notification I received was that my order will be delayed and will be delivered at 1:14 PM which was fine until it was 2:30 PM and the groceries had not been delivered and the app then just says, " Delayed, still in progress." I called Walmart customer service many times and all I get is the AI voice repeating the same scripted message over and over and not providing any real answers. For example, I called for an update status on my order on Sunday, December 27, 2025 at 1:15 PM and the AI voice said, " Sorry for the delay, your order should be ready by 6:00 PM on Saturday, December 26, 2025. I tried to explain to the AI voice that today is Sunday and now my delivery is now over 24 hours delayed. Every time I request to speak to an Associate, the phone just rings and then an automatic voices tells me to visit the website which is also powered by AI and generating the same scriped messages. Here is the dilemma. They have a temporary hold on my card for $205.36 dollars, including delivery fees and driver tips. If I cancel the order, it will take 10 days or more for the money to be available back on my card. The app does not let me reschedule or allow any type of editing or a way to communicate. I have been shopping Walmart for groceries for as long as I can remember. I started doing the pickup when all the lanes went to self checkout because I felt like that I was working at Walmart for free. I decided to do home deliveries because the pickup times kept getting delayed and I was making multiple trips up to the store when the order was finally ready. Now, I see the delivery service is just as bad. I am posting here today to see if there are any customer service associated still employed at Walmart that can help resolve my issue because no one at the stores are answering phones and the app is useless for communication. Shopping at Walmart is starting to be a real inconvenience and I am tired of all the hassle.

I had a prescription that my local Walgreens didn't have and this one did and I needed to start…read moretaking the medicine right away. Went to the drive-thru pharmacy on 10/21/15, got waited on immediately (unlike my local Walgreens where I'm waiting forever) and was on my way. The main reason for my review is my 2nd visit to the store on 10/30/15. I needed some cute eyelashes to go with my Halloween costume. I walked in and proceeded to the aisle where the eyelashes were. While looking, I became confused as to which ones included glue and which ones didn't. A female employee came over to me and asked me if I needed help which I desperately did. I am hoping that the manager of this store reads this review and is able to tell from the receipt that I've included who this person is as she rang up my items also. This woman was a pure ANGEL who deserves recognition. She was friendly first of all and took a lot of time helping me figure out which eyelashes were which. She also helped me find some eyelashes in another section specifically for Halloween. She was so NICE!!! And I was so appreciative that she was there to help me. The eyelashes I ended up choosing because of her were fun, different and went well with my costume. I will be back to this Walgreens. Nothing like getting great customer service. Thank You!

Very friendly, helpful humans here and the nicest folks working in the photo department. Thank you…read moreto Miss Lisa who handled a very large order with great courtesy when your machines broke down. I received a phone call right away and the communication was so pleasant, I did not mind the delay to my order which I picked up the following day. Matteson Walgreens, your kindness is abundant. Thank you.

The place is clean. Prices are a little high the check out is really. Good and cashiers are niceread more

I read somewhere that CVS is closing 900 of its locations nationwide over the next 3 years. I…read moresuggest this location be moved to the top of the list. Unfortunately, I come here every month and each time I've dealt with drama., For example, one of the drugs I take as needed for migraines is refilled each month and added to my order despite my calling, visiting in person, and telling them I don't need any refills unless requested. The tech argued with me and said my doctor ordered it so they have to fill it. I told her I don't care. She can buy and take it. Another time my doctor gave me a coupon from a pharmaceutical company for a free month supply of a drug. The inadequate staff took an hour with much back and forth conversations with me and my insurance company. Yes, my insurance Company for a free refill. Since I don't suffer fools well, I've moved my prescriptions to a cvs in Indiana. I love the pharmacist and his very competent staff. Problem solved!

Brought item to counter with it very clearly marked 49.99, rang up at 55. Showed cashier very clear…read moremarking, refused to listen to me. Very poor customer service.

Always friendly, no matter how busy they are. Pharmacist is always willing to answer any questions…read moreyou may have in a most professional way!

They move extremely to slow when filling your prescriptions and don't let it be a class2 or 3…read morecontrol substance. Like I get the clearness of this but if you have talk to the Doctor what the hell is the problem!!!! I'm moving my prescriptions to another pharmacy and they have stolen some of my oxycodone pills before like I'm not going to count them out. This pharmacy is worsen then the ONE IN CALUMET CITY .

Please i repeat please get your pharmacy needs for another location or business this place is the…read moreabsolute worst, they are rude and unprofessional. I placed my order online they sent a message stating it was an insurance error, but it wasn't and don't attempt to call they will continue to pick up and place you on hold. I literally had to drive to this location to get answers. Once i arrived there I wasn't the only unpleased customer there was a line of us. I truly recommend getting your pharmaceutical needs else where.

It's convenient and I like the products. Customer service is lacking. I waited 39 minutes for a…read morepickup order. When she came to my car, she had orders for several people.

I always get stuck in here when I say I am picking up ONE ITEM. lol so much to choose from…read more Everything is so colorful and plump and yummy!!!! I purchased ground beef today, one steak and some seasoning for my avacado. I was good. I only spent 20bucks! I will he back Sunday! Lol Love this place!

This pharmacy is completely incompetent. The bare minimum is a customer service and a smile and…read morethey can't be bothered to do either well. I have had my Children's medications here due to Walgreens terminating their contract with Aetna and Walgreens does a better job with pt care. They are constantly disgruntled. The pharmacy tech with the chubby cheeks is never helpful. The pharmacist with the hard to understand Nigerian accent is bothered when you are looking to resolve a medication problem. The prescription was sent over w the child's name misspelled but the birthdate is correct. They ended up receiving it, telling me that it was misspelled and put it back on the shelf after it wasn't picked up. I wasn't even aware that they located it after all my calls and being yelled at by said thick accent Dr. I called several times on different days about this and the clinic resent it twice. I went today for different scripts and the pharmacist asked me to circle around so she could re-run the script. I pointed out that the pt portion was an incorrect financial amount. She said it would take a bit. There were 7 cars behind me. I opted to go in and it was ready by the time I walked up with no one at the counter. Jennifer or Sarah or whatever basic name the current white coat was given could have just ran it through as it was fairly quick. I am in health care, we go out of our way for pts. No one looked for my child's name after calling or tried to resolve the problem. They yelled, IT NOT HERE!! It's all in customer service. The CVS was shut down in the Heights and they should do the same to the Olympia fields store. I call scripts for my Dr to this pharmacy and they don't give better care to other health establishments either. They're rude on the phone when you call a script in and say leave it on the voicemail. My family moved to a more proficient pharmacy with people that are aware of how to complete their jobs and how to help patients and health care workers. We even pulled this store from our list to call in Rx's. We refuse to deal with their staff and give out paper scripts if you go to this pharmacy. Definitely bad for business CVS.

What a dump. This place sells beat up merchandise and will not reduce the price when it's the only…read moreitem available on the shelf. The box was bashed in and one side was open. This was a hygiene product. Not sanitary or sellable to the public. My 87 year old mother needed it ASAP so I got stuck paying full price for something that should have been pulled from the shelf and disposed of. Cashier said they don't discount damage merchandise, than go in the back storage room and get the customer a sealed new product. Not a fan of their pharmacy either. I stand in line at the pharmacy counter as their full attention is on the hugh line at the drive-up window. People in the store should not have to wait for a car that is fifth in line.

I have not been a fan of super stores, as they tend to either get grocery right and everything else…read morewrong, or vice versa. Walmart and Target are two examples of that. Now that I live outside of Chicago proper, I no longer have access to some of the specialty markets and grocery stores I used to frequent. Meijer tends to meet my needs when it comes to grocery, home products, casual clothing, personal care products, and gardening. Two things that stand out the most was their gardening products. I had started gardening, so seeds, plant food, gardening soil, and other gardening items were reasonably priced. Being a pescatarian, there vegetables worked for me. But now that I grow my own, the gardening catalog worked perfectly for me. As to grocery, although there has been spike in grocery prices, they were not as high as I noted at other grocery stores. It helps that I take advantage of coupons, specials, and price reductions thanks to participating in their perks program. This store serves four immediate suburbs, so it tends to get busy on weekends, for sure. I go during the middle of the day when I work from home through the week. I have yet to go and not find what I needed. And because I am a very picky shopper, primarily from the perimeter of the grocery store, I have not been disappointed in what they have.

This review is for the bakery only. I stopped into the bakery to order a cake. I had previously…read moretried to order online, but I was having a difficult time doing that. So I asked the gal at the bakery counter if I could place an order and she looked at me and said 'I don't know if you want to, I guess' . I said 'oh I said if you're busy, I'll come back' . I asked how much time she needed for me to come back and she said I'm the only one here. When I mentioned, I tried to order online. She said I don't know why you're having a problem. We're getting online orders. She was not willing to help me. It was one of the worst experiences I've had at Meijer and Meijer is my favorite store. I just said that I will go to Strack and Van Til to place my order and she said 'fine go do that'. For reference this was Sunday 5:20 PM, June 28.

This Walgreems is the worst. There is always some kind of delay. I hate the automated phone…read moresystem. Three times I got a text that my prescription would be ready after 10a.m. when I get there the script isn't ready even though it is 4p.m. they could text to say there is a delay. But they make sure they don't miss meal breaks. I've worked many times and missed a meal to serve the customer.

I like to use the pictures on my IPhone to make personalized cards or gifts. Walgreens is the only…read morebusiness I know which accommodates. Jeffrey Lyon an Associate, gave exceptional customer service to assist with this project! I was really impressed and appreciated his help! He showed genuine interest to help and patience as he had to multitask! Good customer service means a lot, and for that reason, I'm a fan of this Walgreens!

One of the busy locations in the area (likely due to prime intersection). Have been going here with…read moremy family for all my COVID and Flu shots for many years. Staff turnover happens in all retail pharmacy, and it's not an easy job. They usually try their best

Every month there is some issue with my scripts that have been the same for years There computer…read moresystem gives automated text messages that are totally conflicting the actual correct info leading to confusion every month. What the heck happened to this place.