I had a prescription that my local Walgreens didn't have and this one did and I needed to start…read moretaking the medicine right away. Went to the drive-thru pharmacy on 10/21/15, got waited on immediately (unlike my local Walgreens where I'm waiting forever) and was on my way. The main reason for my review is my 2nd visit to the store on 10/30/15. I needed some cute eyelashes to go with my Halloween costume. I walked in and proceeded to the aisle where the eyelashes were. While looking, I became confused as to which ones included glue and which ones didn't. A female employee came over to me and asked me if I needed help which I desperately did. I am hoping that the manager of this store reads this review and is able to tell from the receipt that I've included who this person is as she rang up my items also. This woman was a pure ANGEL who deserves recognition. She was friendly first of all and took a lot of time helping me figure out which eyelashes were which. She also helped me find some eyelashes in another section specifically for Halloween. She was so NICE!!! And I was so appreciative that she was there to help me. The eyelashes I ended up choosing because of her were fun, different and went well with my costume. I will be back to this Walgreens. Nothing like getting great customer service. Thank You!

Very friendly, helpful humans here and the nicest folks working in the photo department. Thank you…read moreto Miss Lisa who handled a very large order with great courtesy when your machines broke down. I received a phone call right away and the communication was so pleasant, I did not mind the delay to my order which I picked up the following day. Matteson Walgreens, your kindness is abundant. Thank you.

They move extremely to slow when filling your prescriptions and don't let it be a class2 or 3…read morecontrol substance. Like I get the clearness of this but if you have talk to the Doctor what the hell is the problem!!!! I'm moving my prescriptions to another pharmacy and they have stolen some of my oxycodone pills before like I'm not going to count them out. This pharmacy is worsen then the ONE IN CALUMET CITY .

Please i repeat please get your pharmacy needs for another location or business this place is the…read moreabsolute worst, they are rude and unprofessional. I placed my order online they sent a message stating it was an insurance error, but it wasn't and don't attempt to call they will continue to pick up and place you on hold. I literally had to drive to this location to get answers. Once i arrived there I wasn't the only unpleased customer there was a line of us. I truly recommend getting your pharmaceutical needs else where.

Needed help in lawn mower section no one came to help even after intercom announcement.read more

Very Poor and disappointing communication…read more I placed an order on December 26, 2025 to have my groceries delivered between the times of 10:00 AM and 12:00 PM on December 27, 2025. The notification I received was that my order will be delayed and will be delivered at 1:14 PM which was fine until it was 2:30 PM and the groceries had not been delivered and the app then just says, " Delayed, still in progress." I called Walmart customer service many times and all I get is the AI voice repeating the same scripted message over and over and not providing any real answers. For example, I called for an update status on my order on Sunday, December 27, 2025 at 1:15 PM and the AI voice said, " Sorry for the delay, your order should be ready by 6:00 PM on Saturday, December 26, 2025. I tried to explain to the AI voice that today is Sunday and now my delivery is now over 24 hours delayed. Every time I request to speak to an Associate, the phone just rings and then an automatic voices tells me to visit the website which is also powered by AI and generating the same scriped messages. Here is the dilemma. They have a temporary hold on my card for $205.36 dollars, including delivery fees and driver tips. If I cancel the order, it will take 10 days or more for the money to be available back on my card. The app does not let me reschedule or allow any type of editing or a way to communicate. I have been shopping Walmart for groceries for as long as I can remember. I started doing the pickup when all the lanes went to self checkout because I felt like that I was working at Walmart for free. I decided to do home deliveries because the pickup times kept getting delayed and I was making multiple trips up to the store when the order was finally ready. Now, I see the delivery service is just as bad. I am posting here today to see if there are any customer service associated still employed at Walmart that can help resolve my issue because no one at the stores are answering phones and the app is useless for communication. Shopping at Walmart is starting to be a real inconvenience and I am tired of all the hassle.

The new mobile check in for pharmacy is a horrible idea. It absolutely does not speed the process…read more Often times senior citizens are the pharmacy patients. I literally watched to seniors take 20 min to check in. It would have been longer if a nice young lady who's patience also short decided to help out. Bad idea Walgreens!!!!

The pharmacists working there are absolutely amazing! They work hard and know their jobs.read more

This pharmacy is completely incompetent. The bare minimum is a customer service and a smile and…read morethey can't be bothered to do either well. I have had my Children's medications here due to Walgreens terminating their contract with Aetna and Walgreens does a better job with pt care. They are constantly disgruntled. The pharmacy tech with the chubby cheeks is never helpful. The pharmacist with the hard to understand Nigerian accent is bothered when you are looking to resolve a medication problem. The prescription was sent over w the child's name misspelled but the birthdate is correct. They ended up receiving it, telling me that it was misspelled and put it back on the shelf after it wasn't picked up. I wasn't even aware that they located it after all my calls and being yelled at by said thick accent Dr. I called several times on different days about this and the clinic resent it twice. I went today for different scripts and the pharmacist asked me to circle around so she could re-run the script. I pointed out that the pt portion was an incorrect financial amount. She said it would take a bit. There were 7 cars behind me. I opted to go in and it was ready by the time I walked up with no one at the counter. Jennifer or Sarah or whatever basic name the current white coat was given could have just ran it through as it was fairly quick. I am in health care, we go out of our way for pts. No one looked for my child's name after calling or tried to resolve the problem. They yelled, IT NOT HERE!! It's all in customer service. The CVS was shut down in the Heights and they should do the same to the Olympia fields store. I call scripts for my Dr to this pharmacy and they don't give better care to other health establishments either. They're rude on the phone when you call a script in and say leave it on the voicemail. My family moved to a more proficient pharmacy with people that are aware of how to complete their jobs and how to help patients and health care workers. We even pulled this store from our list to call in Rx's. We refuse to deal with their staff and give out paper scripts if you go to this pharmacy. Definitely bad for business CVS.

What a dump. This place sells beat up merchandise and will not reduce the price when it's the only…read moreitem available on the shelf. The box was bashed in and one side was open. This was a hygiene product. Not sanitary or sellable to the public. My 87 year old mother needed it ASAP so I got stuck paying full price for something that should have been pulled from the shelf and disposed of. Cashier said they don't discount damage merchandise, than go in the back storage room and get the customer a sealed new product. Not a fan of their pharmacy either. I stand in line at the pharmacy counter as their full attention is on the hugh line at the drive-up window. People in the store should not have to wait for a car that is fifth in line.

I have not been a fan of super stores, as they tend to either get grocery right and everything else…read morewrong, or vice versa. Walmart and Target are two examples of that. Now that I live outside of Chicago proper, I no longer have access to some of the specialty markets and grocery stores I used to frequent. Meijer tends to meet my needs when it comes to grocery, home products, casual clothing, personal care products, and gardening. Two things that stand out the most was their gardening products. I had started gardening, so seeds, plant food, gardening soil, and other gardening items were reasonably priced. Being a pescatarian, there vegetables worked for me. But now that I grow my own, the gardening catalog worked perfectly for me. As to grocery, although there has been spike in grocery prices, they were not as high as I noted at other grocery stores. It helps that I take advantage of coupons, specials, and price reductions thanks to participating in their perks program. This store serves four immediate suburbs, so it tends to get busy on weekends, for sure. I go during the middle of the day when I work from home through the week. I have yet to go and not find what I needed. And because I am a very picky shopper, primarily from the perimeter of the grocery store, I have not been disappointed in what they have.

I had to pick up some stuff store is very reasonable. I need to come here more offen…read more .

Lame customer service. Took almost 10 minutes to get help at the liquor lock up. Kept ringing for…read morehelp, nothing. Finally walked to get help at the help desk. Pathetic. They walk so slow here

The Sports section is always a hassle. If it weren't for the fact that it's the only place around…read morethat sells ammunition or other similar items then I wouldn't go. I always spend aboit 15-30 minutes waiting for someone to show up and open the cage, and then I always have to wait even more for them to find someone with a FOID card (theres only one person) because they are not aware of store policies.

Rating "f" as best grade. I've explained what prescriptions I need to pick up today. The red head…read morelady insisted on what I needed. I told her no. She gave me major attitude. I asked to speak with pharmacist Cathy. Red head lady said I wanted them all canceled. I said no, only certain ones. She repeatedly asked if I wanted flue, Covid or hep shots. I told her no. She then asked if I wanted for her to stop asking. She then told me to sign for the meds. I said no, not until I knew what meds and what doctor prescribed them. They were wrong. She got mad and walked away.

I have made countless trips to this pharmacy in the past 6 months, and haven't had a single…read moreless-than-stellar experience. The workers are all so kind and cheerful! They're very accommodating and helpful. I would 100% recommend this CVS location!

It's convenient and I like the products. Customer service is lacking. I waited 39 minutes for a…read morepickup order. When she came to my car, she had orders for several people.

I always get stuck in here when I say I am picking up ONE ITEM. lol so much to choose from…read more Everything is so colorful and plump and yummy!!!! I purchased ground beef today, one steak and some seasoning for my avacado. I was good. I only spent 20bucks! I will he back Sunday! Lol Love this place!