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    Walgreens

    1.4 (52 reviews)
    Open Open 24 hours

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    I'm still waiting for someone and it's been over an hour this is absolutely crazy
    Roslin L.

    This pharmacy suckssssss they leave you on hold for hours yes hours at a time they don't update the app I hate it.

    The Pharmacy Line!! I'm sick of it EVERYTIME
    Taura B.

    EVERYTIME I go to this Walgreens the pharmacy line is ridiculous. I tried to go through the drive thru and they had a sign that the computers are gone. I'm sorry but if the computers are down how are you guys filling prescriptions inside or out? You need the computers to process the prescriptions, make sure the insurance goes through or did they just put the sign there because they are short staffed as ALWAYS!! Horrible service, nasty employees!! VERY unprofessional and disappointing. I only go here when I ABSOLUTELY have to!!

    walgreens sucks!
    John B.

    THIS WALGREENS SUCKS! There is nothing good about walgreens. They would F-up a two car funeral. I could not get RXS filled or delivered from this store. This was after a Frankfort location was doing the same thing not able to get you RXS. Im done with getting rxs anywhere....F-walgreens!

    Pharmacy

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    3 years ago

    Pharmacy is horrible, not enough employees to fill the demand of medication at this location.

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    2 years ago

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    2 years ago

    Sometimes people exaggerate when writing reviews not in this case. I am never going back. Very poor customer service.

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    3 years ago

    Unprofessional I tried to order something online for someone birthday they told me at the last minute had to cancel order I'm pissed

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    7 years ago

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    5 years ago

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    5 years ago

    The little girl at the register with the glasses was very rude. If you don't want to work just don't!

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    Page 1 of 2

    Ask the Community - Walgreens

    Review Highlights - Walgreens

    Saved me a trip back home to try and find my new card.

    Mentioned in 2 reviews

    Read more highlights

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    CVS Pharmacy

    CVS Pharmacy

    (9 reviews)

    $$

    This pharmacy is completely incompetent. The bare minimum is a customer service and a smile and…read morethey can't be bothered to do either well. I have had my Children's medications here due to Walgreens terminating their contract with Aetna and Walgreens does a better job with pt care. They are constantly disgruntled. The pharmacy tech with the chubby cheeks is never helpful. The pharmacist with the hard to understand Nigerian accent is bothered when you are looking to resolve a medication problem. The prescription was sent over w the child's name misspelled but the birthdate is correct. They ended up receiving it, telling me that it was misspelled and put it back on the shelf after it wasn't picked up. I wasn't even aware that they located it after all my calls and being yelled at by said thick accent Dr. I called several times on different days about this and the clinic resent it twice. I went today for different scripts and the pharmacist asked me to circle around so she could re-run the script. I pointed out that the pt portion was an incorrect financial amount. She said it would take a bit. There were 7 cars behind me. I opted to go in and it was ready by the time I walked up with no one at the counter. Jennifer or Sarah or whatever basic name the current white coat was given could have just ran it through as it was fairly quick. I am in health care, we go out of our way for pts. No one looked for my child's name after calling or tried to resolve the problem. They yelled, IT NOT HERE!! It's all in customer service. The CVS was shut down in the Heights and they should do the same to the Olympia fields store. I call scripts for my Dr to this pharmacy and they don't give better care to other health establishments either. They're rude on the phone when you call a script in and say leave it on the voicemail. My family moved to a more proficient pharmacy with people that are aware of how to complete their jobs and how to help patients and health care workers. We even pulled this store from our list to call in Rx's. We refuse to deal with their staff and give out paper scripts if you go to this pharmacy. Definitely bad for business CVS.

    What a dump. This place sells beat up merchandise and will not reduce the price when it's the only…read moreitem available on the shelf. The box was bashed in and one side was open. This was a hygiene product. Not sanitary or sellable to the public. My 87 year old mother needed it ASAP so I got stuck paying full price for something that should have been pulled from the shelf and disposed of. Cashier said they don't discount damage merchandise, than go in the back storage room and get the customer a sealed new product. Not a fan of their pharmacy either. I stand in line at the pharmacy counter as their full attention is on the hugh line at the drive-up window. People in the store should not have to wait for a car that is fifth in line.

    Wellgroup Health Partners

    Wellgroup Health Partners

    (3 reviews)

    They USED TO have good doctors on staff, but they recently fired nearly all of them and replaced…read morethem with younger, cheaper kid doctors. Shameful. I am following my respected, talented and more knowledgeable physician to his new practice in Frankfort. Additionally, I have had billing issues with them in the past year. First, I had to see my doctor's Nurse Practitioner (he was unavailable, and I needed to see someone), and WellGroup had her registered with my insurance company as a "specialist", so my $20 co-pay just got jacked to double at $40. I paid twice as much to see someone with less education. Does that make any sense? My second billing issue occurred in May. I had an appointment and when I arrived, I paid my $20 co-pay (or I would not have been able to see the doctor). Luckily, I paid with my debit card. A couple of months later, I received a bill for $20 with a May date of service on it. Hmmm. I ignored that statement. The following month, I received another statement. That one I did not ignore. I printed my debit card statement showing the payment made to WellGroup on the date in question, wrote a note on the statement and sent the two pieces of paper off to them to show payment had been made. A month later, I get another statement. Now, I called them. The person I spoke with admitted that they had received my payment at time of service but had somehow "miscoded" it. Fine. Whatever. Fix it. I was assured that they would. Guess what I got in the mail a week ago? A letter from a collection agency looking for that same $20. The drama never ends. WellGroup is not a good place to go to anymore. Period. They care more about money than their patient's health and well-being.

    OMG! Went in for a pain in ass pimple and the Dr. said it…read morewas CANCER! Referred me to the Lady Dermatologist, and you'd think they'd take a biopsy? Not! WARNING: Always get a second opinion. It might save your life with these quacks! By the way, it was a pimple.

    Walgreens - drugstores - Updated May 2026

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