Out of all of the Walgreens locations I've patronized, this location is my favorite. Excellent…read morecustomer service! You're greeted with a smile. Knowledgeable pharmacists. The only thing I'd change is to ensure that both drive thru lanes are open during rush hour for obvious reasons.

Is anyone else having issues? Is it Wagreens website and or corporate systems or is it our…read moreWalgreens. I have prescriptions in and show up pending insurance and then disappear. Not filled and not ordered. I call and they push through. I have called a few times now and expressed my frustration - but it is never them or the web site. They can call if I have a prescription waiting (a million times), but can't call if there is an issue I can help with a call to insurance or doctor. Meanwhile it disappears and I dont have my medication and time going by - I am out of medication. UGHHHHH I have called, left reviews and don't know what else to do. I would feel better if they didn't keep telling me it was the doctors. These are from different doctors. The one time I called and they said the doctor did not submit pre auth -- took me one my chart message and 1 day to fix. If I hadn't looked and called when status changed it would not have been communicated to me. Bottom line - if you have my script and you can't fill for whatever reason - CALL ME before changing status to back to square one. Really not trying to be difficult. As a manager, I may not have liked hearing something was wrong, but it is in all our best interest not to deflect and be defensive. Customer service is listening and working with client to with client to help find a solution. This store is very busy and I feel bad for them with the lines in drivethru and in store. Too small and understaffed. But as bad as I feel for them, I need my medications and my health matters. PS This was not always this way at this store. I dread having to redo all my scripts with another pharmacy not in my community.

Was at CVS pharmacy about 10:45, the person at the register today was extremely extremely rude. I…read morego to this pharmacy at least 2 to 3 times a month. Today I get told that I have no percentage off I said yes I do pulled out my phone and shoulder. I had a 40 and a 30% off plus a few other coupons she rudely told me I could not use them cause I was buying buy one get 1/2 off. I said no I'm only purchasing one. She says it doesn't work that way. I said they do it that way every single time I'm here I never have a problem. She told me I was wrong and I didn't know what I was talking about and I had no coupons. Then she also told me it was before 12 o'clock on a Sunday so I cannot purchase my alcohol, which I understand I did not know it had to be after 12 o'clock and she told me three times. It is the Indiana state law so don't go and try to get alcohol any place else cause it won't work. I'm like OK I'm sorry I was unaware. She's like well. You can't do it anywhere else. It's just not a CVS policy. It's an Indiana state policy again. I apologize and she's like well. Don't try it cause it won't work. I'm like OK now. I really feel like a piece of shit. Thank you very much, lady.

Very poor customer service. The staff seems very overworked and they take out their frustrations on…read morethe customers! I scheduled a vaccine and received a notice that the vaccine was not available. I then scheduled the same vaccine at the St. John CVS and they had the courtesy to call me to let me know the vaccine was not covered by my prescription insurance and requested my health insurance information. The vaccine was covered thru my health insurance and was free. It is sad that the Cedar Lake CVS would not provide me with the same courtesy phone call to make sure the vaccine was covered instead of just cancelling the vaccine! I will never go the the Cedar Lake CVS again, even though I live there. The staff there has always been rude and always seem to be bothered by the customers.

The entirely predictable CVS! Wild prices on a surprisingly wide and popular variety, one or two…read moremarkdowns with the rare tags giving some actual fair prices! But I didn't find any when I dropped in. Was very clean, organized, looks like it'll be a fine location too, I do notice consistent photo development as well.

do not get your scripts sent here unless you want to wait 40+ minuets every single time. slowest…read moreand rudest customer service I have ever had the joy of experiencing.

This pharmacy is one of the best I have ever been to. All of their employees are extremely helpful…read moreand knowledgeable. Prescriptions are always ready on time.

This pharmacy is crap! I need to find it where to have my prescription sent & "FOR OUR SAFETY WE DO…read moreNOT DISCLOSE THAT" Ma'am I need to know where to have it sent

i hate going to this place they never have what i need when i go there. they advertise the wrong…read moreproduces. i was looking for butt plugs for my kid when i dound out that they didnt offer them in store and i wasnr going to shop online for their cheap shames just for a single butt plug. i would never go here without knowing if they had what i needed.

This is a great Target. Friendly staff, clean and organized. Like most Targets, but they elevate…read morethemselves a bit. Their pick up staff are like friendly and adorable prairie dogs that pop up and give you your ideas. This location makes me feel less sad about the whole sting of inflation. Quick additional notes, this is a smaller Target than Munster. It's still very large but there's less. Like the random things, like Manwich sauce for sloppy joes. Well done, folks!

Please forward this COMPLAINT to: The District Manager and The Regional Manager…read more ** As Today - Store Manager Paul Said Complaint Would Only Comeback To Him and Indicated He Would Ignore It Even Though He Witnessed It (PLEASE REVIEW CAMERA RECORDING). For Walgreens Store #06906 at 12:56PM on 2/25/2026, 6097 Broadway, Merrillville I clipped a coupon in your app for $2 off qty 1 coupon Sudafed Sinus and Pressure the coupon did not expire until 3/14/26. Upon checkout the coupon was not showing on the register. So the clerk ask for a Mgr to come over. (Iliana - who I later found out was not a manager) Came over and took my phone from my hand and said the coupon wasnt being applied because the coupon was not showing in GREEN??? Because coupons show in green ON HER PHONE?? I told her that I dont know Walgreens color coding policy and does that mean she cant price adjust and not going to honor the coupon even though she sees it is clipped, not expired and not an online only coupon. Iliana then says that my app is the problem and needs to be updated?? Again, I question why do that now instead of the coupon being honored?? She then yells over to PAUL and SAYS CAN YOU COME GIVE HER A DOLLAR OFF OR SOMETHING....IT'S HER DAY OFF AND SHE DOESNT HAVE TIME FOR THIS!! PAUL SAYS HER NAME THREE OR FOUR TIMES BECAUSE SHE KEEPS YELLING AT WHICH POINT I MAKE IT CLEAR THAT I WILL BE REPORTING HER INSOLENT UNPROFESSIONAL BEHAVIOR TO CORPORATE. INSTEAD OF PAUL APOLOGIZING......HE STATES MY COMPLAINT WILL ONLY BE ROUTED BACK TO HIM INDICATING HE WAS FINE WITH HER ILL BEHAVIOR AND WOULD DO NOTHING TO CORRECT IT. NO CUSTOMERS DESERVE TO BE YELLED AT AND TREATED LIKE AN INTERNAL STORE PROBLEM IS THERE FAULT!

place a order for a poster today the pick up time was 3:24pm wasn't ready until 6:05pm…read moreunacceptable and the reason for the poster not being ready because they wasn't monitoring the company I lost business because of this

I was recently hit with a crippling flare-up of sciatica pain from the right hip down the leg to…read morethe ankle and around the foot. For lesser pain, I'd previously tried a topical, heating pad, and Ibuprofen. This time the regime barely topped off the pain, leaving me to hobble around, the moving finally providing a little relief. (I'd checked with CVS Pharmacy and no dice on anything CBD without going through a doctor and getting insurance approval. Who knows how long before I could even see the doctor? Not an option.) Talking to a lady in a class at the Y, she referred me to Custom Dosing for a CBD formula. I stopped in around midday. Several customers in the store and I wandered over where I saw CBD products. It looked like there were several options but wasn't sure what I was looking at, had no experience with any, and not sure what to try. I was helped next, explained what I was looking for and she directed me to the products I was looking at. She explained that this product, a roll-on, was a new product to them as well. There was also a cream and another roll-on (I think) and all were priced much higher than expected. Still, I was anxious to try something promising relief. A roll-on can be messy, not dry real fast or be absorbed quickly, but neither do I have to wash it off my hands after application and it's not sticky. However, after a few applications of the product once in the morning, once at night (apparently could do more if needed), the relief has been tremendous. At 3000mg of cbd as well as incidental ingredients, it's effective. Love it! It works; only I might search for a less expensive pharmacy.

What a f-ing joke. Custom Dosing hours are less than a bank. It's very difficult to actually get…read moreyour medicine if you work. Closed for lunch! Closed at 5pm! Closed on Saturday! Closed on Sunday! Closed on Monday!! including today when they are closed for the next two days for Christmas Eve and Christmas. I'm a Valpo customer who will switch as soon as I pick up my prescriptions that were called in on Wednesday. They do not lift a finger to be customer oriented in the least bit. Scrooge owns this place.

Great staff at this pharmacy. They are very helpful and knowledgeable. Besides bring in a Target,…read morewhich is very convenient when you need a few things, this CVS location is well situated near a grocery store and several quick dining options.

Great service. I was met by an employee who helped me find all my list items so quickly I was in…read moreand out within 10 minutes. Thanks so much

I come to this Walgreens location frequently and always find the property surrounding the location…read moreto be extremely clean and well-maintained. The inside of the store is no different very clean and orderly. The staff inside provide great customer service and seem to remember me each time I return. Mikey in the photo section takes great care of my photo needs and offers outstanding customer service. I frequently process photos and posters that I use in the course of my business at this location and am always very satisfied with the product. When using the photo service app for my personal photo processing I am always amazed at how easy it is to upload photos and have them printed, sometimes within an hour. The one bit of criticism I would like to offer is the somewhat invasive nature of the rewards program. Signing up for the program required me to provide much more personal information then I normally provide when participating in other retail rewards programs. Most discounts need to be obtained using a rewards program card which allows tracking of the consumers patterns and purchases in exchange for sometimes deep discounts. I get it but feel that they have too much of my personal information tied into my retail purchases.

Great place to shop & work. Staff is amazing. Balance Reward cards really help to give great…read morediscounts.

Phone call with a pharmacy tech named Bri was a wonderful experience! She was so kind and helpful.read more

Pharmacy employees are rude and do not know how to talk to their customers. Very condescending and…read moreignorant. Do better Walgreens!