Out of all of the Walgreens locations I've patronized, this location is my favorite. Excellent customer service! You're greeted with a smile. Knowledgeable pharmacists. The only thing I'd change is to ensure that both drive thru lanes are open during rush hour for obvious reasons. read more

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Is anyone else having issues? Is it Wagreens website and or corporate systems or is it our Walgreens. I have prescriptions in and show up pending insurance and then disappear. Not filled and not ordered. I call and they push through. I have called a few times now and expressed my frustration - but it is never them or the web site. They can call if I have a prescription waiting (a million times), but can't call if there is an issue I can help with a call to insurance or doctor. Meanwhile it disappears and I dont have my medication and time going by - I am out of medication. UGHHHHH I have called, left reviews and don't know what else to do. I would feel better if they didn't keep telling me it was the doctors. These are from different doctors. The one time I called and they said the doctor did not submit pre auth -- took me one my chart message and 1 day to fix. If I hadn't looked and called when status changed it would not have been communicated to me. Bottom line - if you have my script and you can't fill for whatever reason - CALL ME before changing status to back to square one. Really not trying to be difficult. As a manager, I may not have liked hearing something was wrong, but it is in all our best interest not to deflect and be defensive. Customer service is listening and working with client to with client to help find a solution. This store is very busy and I feel bad for them with the lines in drivethru and in store. Too small and understaffed. But as bad as I feel for them, I need my medications and my health matters. PS This was not always this way at this store. I dread having to redo all my scripts with another pharmacy not in my community. read more

This has to be the worst Walgreens in northwest Indiana (lake county) consistent problems, and customer service is a zero !!!

So sick of the pharmacy. Multiple times I've been told meds would be ready and they aren't. One time I went three days in a row, being promised every day that the meds were ordered, then on day 3 told they would NEVER fill that medication. That illness got so bad I had to go back to urgent care. I know if I would have gotten my meds on day 1 instead of day 4, it never would have gone that far. Today I called to push meds through despite insurance issue, spoke with someone, and four hours later I go to get the meds to find out it was never filled because of insurance - the very thing I had called about hours earlier. This is the second infection I've had to just sit and deal with for days because of their incompetence. Currently three hours after they said they'd call as soon as it was filled and no call. And yes, I asked to just move my meds to be told I'd have to drive an hour somewhere. read more

Kind workers. Helped me find what I needed. Super nice workers at the drive-up window, most of the time.

Noooooooooooooooo good ever. Literally will wait on the phone for 40 minutes and when you do get an answer they are unprofessional.

I have just noticed that St. John Walgreen's prices on Osteo Biflex Triple Strength 80's is $2..00 more than the Schererville Walgreen's price. Also the price on Walgreen's Finest B12 quick dissolve 90 MCG Cherry flavored tabs 90 CT. is also $2.00 more. Since they are only about 2.5 miles apart I think St. John's prices should be checked out against Schereville's prices before buying anything. I did chat with Walgreens corporate; and they did say that prices can be set by the store. So they can vary. Again I only compared prices on these 2 items. In the future I will do the same for everything I buy.., read more

I was very disappointed with the pharmacy's response to a prescription sent to them by my doctor. They only had 15 pills for me on Tuesday and said that they would have the remainder on Wednesday. When I went to get the remainder on Wednesday, I was told that it would be August 20th before they would get the next shipment. I called the pharmacist when I got home. He told me that I wasn't the only person that this has happened to. He was very condescending to me and assured me that I would have my prescription soon. Here it is 4 days later and I haven't been notified of anything. Luckily, my doctor sent the prescription to the Cvs in Schereville and they filled it immediately. To add insult to injury,Walgreen's was going to charge me $2.00 more with my insurance.Cvs charged less even without my insurance. This isn't the 1st time that Walgreens has run out of medication. Last year they weren't able to get a hypertension prescription that I was on for years. That problem went on for months. read more

Pharmacy dept. at this location is more concerned with making money than helping their customers. If there are less expensive alternatives for your meds you're on your own to discover it - they'd rather sell the higher priced items. read more

I just moved to the area and went to the local Walgreen's. I was having cards printed and the girl in the photo department gave me a 20% off coupon to use which was great! The store is also very clean. I will be returning! read more

Just ordered 3sets of pictures to this Walgreens and having the photo person which come to find out is the Assistant manager tell my sister that she could not go thru to see if any were blurred or printed more than 3x each. I than called to speak to the manager and she was so very rude not letting me complete my complaint interupted me 4x speaking. After listening tells me that she repeated what she told my mom to me 3x which i said no it was 2x and she failed at listening because i said my sister 3x not my mom She was VERY RUDE AND PATHEIC for a Manager!!!! I worked for Walgreens 20years and sadly say this is poorest representation of CUSTOMER SERVICE this is a very bad example of what Walgreens is having represent them as Manager of any kind!!! She was worried about a store loosing 10cents well i can easily take my photo order to a more respectful and customer friendly store. Sadly she treated me this way very rude and abrupt even on phone with no resolution or decent repore...just another place I will not advise ppeople to get photos done unless they want to be treated rude!! No excuse for a assisstant Manager to be that way in person or on the phone she didnt even listen bc i started with i sent my sister and she referred to her as my mom failed the listening skills all round HORRIBLE and with holidays approaching I cannot imagine her service getting better. If you need photos choose a better place because this Walgreens Sucks! read more