Needed help from the pharmacy finding an over the counter medicine that my Dr recommended. Gray…read morehaired woman pharmacist or technician came to the window and slapped her hand on the counter. (Really?) I asked for assistance finding the medicine. She said she had never heard of it. Looked it up on her phone and said, "Amazon". She must had scrolled down and saw that Walgreens also carried it. Not pleasant as she repeatedly said she never heard of it but, sure enough she located it. I wasn't going to get pulled into an argument. I'm the nice customer you advertise to get in your store. But I'm also the nice customer who doesn't come back to your Walgreens when mistreated.

I waited 5 days for some prescriptions which I very much needed to be filled with only an…read moreexplanation of "we're snowed under." As soon as my current prescriptions run out, I will be transferring to another pharmacy. Ridiculous.

Most of the staff were excellent! My husbands perceptions were filled quickly and the ladies…read morebehind the counter we all super nice and helpful... except for the lady at the pharmacy Rx drop-off counter. She wasn't as pleasant to begin but that's fine, it's a job and people are required to be super nice. Since we have never used this pharmacy I had to complete a form and there weren't any seats available. So I moved to the checkout counter to complete the paperwork. Upon returning the form I told the lady that I wasn't sure if the insurance card was the most recent but it was the same insurance provider/group# etc. She seemed confused or annoyed or something but after her pause she said ok. So I left to shop around. They have some GREAT DEALS on household items, candles, local goods etc. When my husbands name was called and the prescription was ready the total came up and I asked if the insurance had been ran. The cashier checked and was told two reason as to why the insurance didn't pay! NOW MY HUSBAND HAS EXCELLENT INSURANCE! Something that's very rare in today's world! So his insurance NOT PAYING... just does NOT HAPPEN! But the surgery center called and my husband is in recovery so now I don't have time left to deal with this. The only excuse given on one Rx made sense ... but since the surgery was preauthorized etc., and since foe other reason I didn't believe it BUT again it was a nominal cost so ok, whatever! But the excuse given on the second Rx was a FLAT OUT RIGHT LIE! Period! Now never have I needed a PA AND wasn't not told until checkout?!? That seemed crazy to me as well! Usually is there is an issue they tell you immediately to be sure you wan to proceed with filling the script! Or at least that's how it works at EVERY MAJOR PHARMACY I've ever used! Now I was told that a PRIOR AUTHORIZATION WAS REQUIRED... 1st- IF SO, shouldn't the pharmacist start the Initiation process and or also notify dr. Office if they need to be involved? Considering the PA would never be the duty of the prescribed!!! 2nd- we get this medication ALL THE TIME!!! So how does it suddenly need a PA TODAY? Now this isn't our homemaker pharmacy, we won't ever be back!!! But Now I'm so mad! Because I know now she PROBABLY NEVER RAN OUR INSURANCE!!! I don't know if she just didn't want to be bothered! Or if she assumed the cost was so small or if she just THOUGHT!!! She knew what would happen... But again my husband is out of surgery and I'm pressed for time! And if I had spoken to her then I WOULD NOT HAVE BEEN FRIENDLY AND I TRY NOT TO SPEAK WHEN IN ANGER! AGAIN, The cashier was SUPER GREAT! So I was upset but I also didn't want to take it out on her! Now to prove that either 1/2 or maybe 3 (she did something wrong) is true, I have attached a picture from the insurance providers website about the medication she claimed a PA was required on! Beware! Idk if this person is just incompetent, scamming people out of money, or just plain lazy... but if you don't frequent this! Beware! Also, NO ONE WVER CONSULTED WOTH ME ON HOW HE SHOULD TAKE THE MEDICATIONS! The one star is just for the cashiers and the store! Skip this pharmacy!

They provided medications to my spouse. The delivery person was very respectful and always seemed…read moreto be on a purpose to get us the medication as soon as possible. Very much appreciated their service.

So, everyone knows we're in a "Icy" situation. (Pun intended). They lady technician TOLD me to come…read moreat 2 bc they're closed from 1:30-2 for lunch. I did and they never reopened. I called the lady while I was outside. She said she needed to talk to the pharmacist and put me on hold. She HUNG UP!!!! I could've stayed at home!!! Now I'm out here I. This nasty weather WITH NO MEDICATION. Why I didn't go early this am you ask.....I'm a teacher. We still have to teach virtually!!!! Ughhh I'm so disgusted. I'd rather her not even answer than to tell me to come then leave me out in this weather for NOTHING!!!!

Very friendly employees. Usually some sketchy people outside due to its location close to downtown,…read morebut there's a security guard that is sometimes there. Has everything any other Walgreens does, including passport photos. I buy my facial cleanser here and it has a sticker on it saying "This product is to be sold at Walgreens. If you find this product for sale elsewhere, please call ###." I guess they have put that on their merchandise in case it is stolen... I am not sure. Pharmacy often has a long line but staff are helpful. I am glad there is a Walgreens here- very convenient store to have near by! There is also a RedBox out front- yay!

This a small Mom & Pop Pharmacy, not your Corporate run Pharmacy. Quickly fill or refill usually in…read moreunder 15 minutes. Friendly folks.

The old lady working the gas station counter is the rudest I've ever met. Cheryl Lawrence is her…read morename. Honestly if she doesn't own that store idk how she still has a job. I go there almost every day and every time she is SO rude. I won't be back. To say they take their sweet time doing anything is an understatement.

The pharmacists and their assistants here are just the nicest. I just can't say enough good things…read moreabout how friendly and helpful they all are. Very quick filling prescriptions. I mean so quick it'll make your head spin! I'm used to the Walgreens in Florida where you rarely, if ever, can get a prescription filled in under 45 minutes (if not longer). Open 24 hours for your convenience. I seriously want to transport the entire staff here back home to Florida! Boy, am I going to miss this drugstore :(

The pharmacy shorted me FIVE painkillers after having a surgery…read more They refused to provide the missing medication or issue a refund for the ones we did not receive. They said there was "nothing they can do." We asked for them to look at cameras-- they said they couldn't see anything clearly. We asked them to count their inventory-- which they said they'd do, but after hours of waiting, they said there was just too many for them to count... In addition, the manager was rude to my husband. Not sure if she was the store manager or pharmacy manager, but either way, we went about the situation kindly and patiently & received no resolution. So, if you're planning on filling a painkiller prescription with them, just know there's a chance one of the employees might take some of your medication. (Not related: If you are military or use the military's insurance, TriCare, avoid Walgreens at all costs as they don't honor it.)

Horrible customer service and rude!!!! I will not be getting any more rxs filled hereread more

The new Pharmacy Manager "Long" is rude and doesn't want to assist customers. He insisted that my…read morediscount card had to be activated. The card said nothing about requiring activation. Long did not want to be bothered with entering the coupon. Long argued with me that he couldn't take it until I activated it. I called the company who makes the med and the coupon and they assured me that no activation is required. I went to the CVS in Flowood and they were so nice and even put the coupon in the computer system. I will be moving all my rx to the Flowood location.

Great service! HUGE selection! This place is a total LIFE SAVER!!!! Omg! So these medical supply…read moreplaces all over town apparently have NO IDEA about this place even existing! They kept saying no you have to order it. Or you need to go online or you need a prescription! Nope this place has it all! Strongly suggest dropping in if you need anything medical.

Crooks!! went to purchase a walking boot. $240. the SAME EXACT ONE online was $70. same exact one…read more went to another medical supply store and the same was was $100. Buyer beware. this company is going get charging its customers by significant mark up.

I have used a Polk's Drugstore in Brandon for many years. Have not used the By ram one for…read moreprescriptions yet; but they are a wonderful place with excellent service in everyone I have tried!

Always quick service and friendly staff :) I have been using the pharmacy now for 3 months. I call…read morein my prescriptions and they are ready almost immediately. Best service

I love politics I will stop in there just to look around and see what is new! They always have such…read morean array of cool things, local artwork, toys and such. Not to mention the staff is very friendly and informative, not only about their own establishment but, what is happening in the community.

From the owner: Specializing in: - Medical Equipment & Suppliesread more