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    Marty's Pharmacy and Compounding Center

    2.5 (2 reviews)

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    5 years ago

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    5 years ago

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    Walgreens

    Walgreens

    1.8(22 reviews)
    5.1 mi
    $$

    The Walgreens Pharmacy in Flowood, MS has been a complete disappointment. The cashiers Ms. Lisa and…read moreMs. Hailey made my experience a failure due to their lack of professionalism, lack of socialization skills( don't smile, don't greet), and inability to listen. My first negative experience happened when my husband went to pick up one prescription, but they charged him for two of the same medication. That made absolutely no sense. Because I was in the hospital at the time, I returned the extra prescription once I was discharged. When I came in, Hailey gave me an attitude and refused to acknowledge that they were at fault. I had to advocate for myself just to receive my husband's refund. The second incident was even worse. I needed an important medication immediately after being discharged. Walgreens was the only pharmacy that had it. Another pharmacy (that did not have the medication in stock) advised me to try GoodRx since my insurance didn't cover it. I presented my coupon, but Ms. Hailey and Ms. Lisa refused to honor it and declined service altogether. When I returned--10 days postpartum--Ms. Lisa yelled from the drive-through, saying, "I told her what the price was going to be. I don't know why she keeps presenting the same thing. We couldn't honor her price when she called." Completely unprofessional and unnecessary. I came back to the pharmacy. The only positive part of this experience was Ms. Kayden. She remained calm, kind, professional, and helpful--exactly how someone who is ill and postpartum should be treated at a pharmacy. She did what Ms. Hailey and Ms. Lisa should have done from the start. Ms.Kayden reviewed everything and adjusted my price per policy. Ms. Kayden deserves recognition. The behavior from Ms. Hailey and Ms. Lisa needs to be addressed immediately. I have reported the unwarranted behavior to corporate. Ms.Hailey and Ms.Lisa- If you no longer love your job, that's okay. But showing up rude and nasty to people who need assistance isn't professionalism, it's a sign it's time for a new chapter/ a mental issue that is bigger than customer service. You picked your job, the customers did not. Go get an education, get help, (EAPS), and do better for yourselves.

    So rude! The pharmacy staff need to work on their people skills. I left thinking which pharmacy…read morecould I switch too. I've been using this one for 15 years. Just so ridiculous. If you hate your job that much find a new one.

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    Walgreens

    Walgreens

    1.8(6 reviews)
    5.1 mi

    The pharmacists and their assistants here are just the nicest. I just can't say enough good things…read moreabout how friendly and helpful they all are. Very quick filling prescriptions. I mean so quick it'll make your head spin! I'm used to the Walgreens in Florida where you rarely, if ever, can get a prescription filled in under 45 minutes (if not longer). Open 24 hours for your convenience. I seriously want to transport the entire staff here back home to Florida! Boy, am I going to miss this drugstore :(

    The pharmacy shorted me FIVE painkillers after having a surgery…read more They refused to provide the missing medication or issue a refund for the ones we did not receive. They said there was "nothing they can do." We asked for them to look at cameras-- they said they couldn't see anything clearly. We asked them to count their inventory-- which they said they'd do, but after hours of waiting, they said there was just too many for them to count... In addition, the manager was rude to my husband. Not sure if she was the store manager or pharmacy manager, but either way, we went about the situation kindly and patiently & received no resolution. So, if you're planning on filling a painkiller prescription with them, just know there's a chance one of the employees might take some of your medication. (Not related: If you are military or use the military's insurance, TriCare, avoid Walgreens at all costs as they don't honor it.)

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    Marty's Pharmacy and Compounding Center - drugstores - Updated May 2026

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