I love politics I will stop in there just to look around and see what is new! They always have such…read morean array of cool things, local artwork, toys and such. Not to mention the staff is very friendly and informative, not only about their own establishment but, what is happening in the community.

From the owner: Specializing in: - Medical Equipment & Suppliesread more

Most of the staff were excellent! My husbands perceptions were filled quickly and the ladies…read morebehind the counter we all super nice and helpful... except for the lady at the pharmacy Rx drop-off counter. She wasn't as pleasant to begin but that's fine, it's a job and people are required to be super nice. Since we have never used this pharmacy I had to complete a form and there weren't any seats available. So I moved to the checkout counter to complete the paperwork. Upon returning the form I told the lady that I wasn't sure if the insurance card was the most recent but it was the same insurance provider/group# etc. She seemed confused or annoyed or something but after her pause she said ok. So I left to shop around. They have some GREAT DEALS on household items, candles, local goods etc. When my husbands name was called and the prescription was ready the total came up and I asked if the insurance had been ran. The cashier checked and was told two reason as to why the insurance didn't pay! NOW MY HUSBAND HAS EXCELLENT INSURANCE! Something that's very rare in today's world! So his insurance NOT PAYING... just does NOT HAPPEN! But the surgery center called and my husband is in recovery so now I don't have time left to deal with this. The only excuse given on one Rx made sense ... but since the surgery was preauthorized etc., and since foe other reason I didn't believe it BUT again it was a nominal cost so ok, whatever! But the excuse given on the second Rx was a FLAT OUT RIGHT LIE! Period! Now never have I needed a PA AND wasn't not told until checkout?!? That seemed crazy to me as well! Usually is there is an issue they tell you immediately to be sure you wan to proceed with filling the script! Or at least that's how it works at EVERY MAJOR PHARMACY I've ever used! Now I was told that a PRIOR AUTHORIZATION WAS REQUIRED... 1st- IF SO, shouldn't the pharmacist start the Initiation process and or also notify dr. Office if they need to be involved? Considering the PA would never be the duty of the prescribed!!! 2nd- we get this medication ALL THE TIME!!! So how does it suddenly need a PA TODAY? Now this isn't our homemaker pharmacy, we won't ever be back!!! But Now I'm so mad! Because I know now she PROBABLY NEVER RAN OUR INSURANCE!!! I don't know if she just didn't want to be bothered! Or if she assumed the cost was so small or if she just THOUGHT!!! She knew what would happen... But again my husband is out of surgery and I'm pressed for time! And if I had spoken to her then I WOULD NOT HAVE BEEN FRIENDLY AND I TRY NOT TO SPEAK WHEN IN ANGER! AGAIN, The cashier was SUPER GREAT! So I was upset but I also didn't want to take it out on her! Now to prove that either 1/2 or maybe 3 (she did something wrong) is true, I have attached a picture from the insurance providers website about the medication she claimed a PA was required on! Beware! Idk if this person is just incompetent, scamming people out of money, or just plain lazy... but if you don't frequent this! Beware! Also, NO ONE WVER CONSULTED WOTH ME ON HOW HE SHOULD TAKE THE MEDICATIONS! The one star is just for the cashiers and the store! Skip this pharmacy!

They provided medications to my spouse. The delivery person was very respectful and always seemed…read moreto be on a purpose to get us the medication as soon as possible. Very much appreciated their service.

The worst !!! Trying to be patient, but been in the pharmacy drive thru line for almost an hour and…read morehave only moved up one car length. New management needed at this location.

Places a pickup order here and somehow this order gotten tampered and placed to an entirely…read moredifferent location. I am really upset witb management The response was not helpful by amy means. Acted like isis not exist or my order

The Walgreens Pharmacy in Flowood, MS has been a complete disappointment. The cashiers Ms. Lisa and…read moreMs. Hailey made my experience a failure due to their lack of professionalism, lack of socialization skills( don't smile, don't greet), and inability to listen. My first negative experience happened when my husband went to pick up one prescription, but they charged him for two of the same medication. That made absolutely no sense. Because I was in the hospital at the time, I returned the extra prescription once I was discharged. When I came in, Hailey gave me an attitude and refused to acknowledge that they were at fault. I had to advocate for myself just to receive my husband's refund. The second incident was even worse. I needed an important medication immediately after being discharged. Walgreens was the only pharmacy that had it. Another pharmacy (that did not have the medication in stock) advised me to try GoodRx since my insurance didn't cover it. I presented my coupon, but Ms. Hailey and Ms. Lisa refused to honor it and declined service altogether. When I returned--10 days postpartum--Ms. Lisa yelled from the drive-through, saying, "I told her what the price was going to be. I don't know why she keeps presenting the same thing. We couldn't honor her price when she called." Completely unprofessional and unnecessary. I came back to the pharmacy. The only positive part of this experience was Ms. Kayden. She remained calm, kind, professional, and helpful--exactly how someone who is ill and postpartum should be treated at a pharmacy. She did what Ms. Hailey and Ms. Lisa should have done from the start. Ms.Kayden reviewed everything and adjusted my price per policy. Ms. Kayden deserves recognition. The behavior from Ms. Hailey and Ms. Lisa needs to be addressed immediately. I have reported the unwarranted behavior to corporate. Ms.Hailey and Ms.Lisa- If you no longer love your job, that's okay. But showing up rude and nasty to people who need assistance isn't professionalism, it's a sign it's time for a new chapter/ a mental issue that is bigger than customer service. You picked your job, the customers did not. Go get an education, get help, (EAPS), and do better for yourselves.

So rude! The pharmacy staff need to work on their people skills. I left thinking which pharmacy…read morecould I switch too. I've been using this one for 15 years. Just so ridiculous. If you hate your job that much find a new one.

I love the staff her, especially the cashier, I think her name is Shy-something lol I came in on…read moreSunday 11.24.19 wanting to buy one of each, of all of the Hello Kitty merchandise. They only had two large kitties left, one which couldn't stand, and the other with a stain on it. She took the time to put tide on it, cleaned it, wiped it for me. She was so sweet!! That made my night, I spent over $100 and more just on her caring for something I collect.

TERRIBLE PHARMACY. Go across the street to Kroger…read more Dropped a RX off at 12:56 and was told it would be 30-45 minutes. The pharmacist took my number and said they would text me when it was ready. By 3:30 I had not received a call nor text. So I called to check to see if it was ready. No answer. I sat on hold for over 5 minutes. I decide to drive to the store because I had to have this RX. I get there at 4:14 and I am told that it hasn't even been filled yet. This pharmacy is complete garbage. Please never use them if you need something filled IMMEDIATELY. Immediately to them is a multiple hours with no feedback or contact or even an "I'm sorry".

So, everyone knows we're in a "Icy" situation. (Pun intended). They lady technician TOLD me to come…read moreat 2 bc they're closed from 1:30-2 for lunch. I did and they never reopened. I called the lady while I was outside. She said she needed to talk to the pharmacist and put me on hold. She HUNG UP!!!! I could've stayed at home!!! Now I'm out here I. This nasty weather WITH NO MEDICATION. Why I didn't go early this am you ask.....I'm a teacher. We still have to teach virtually!!!! Ughhh I'm so disgusted. I'd rather her not even answer than to tell me to come then leave me out in this weather for NOTHING!!!!

Very friendly employees. Usually some sketchy people outside due to its location close to downtown,…read morebut there's a security guard that is sometimes there. Has everything any other Walgreens does, including passport photos. I buy my facial cleanser here and it has a sticker on it saying "This product is to be sold at Walgreens. If you find this product for sale elsewhere, please call ###." I guess they have put that on their merchandise in case it is stolen... I am not sure. Pharmacy often has a long line but staff are helpful. I am glad there is a Walgreens here- very convenient store to have near by! There is also a RedBox out front- yay!

Best all around drugstore in Brandon. You have quick and friendly service. I love this place!read more

Great business with personal service. Ryan, Dawn, and the team work tirelessly and always have a…read moresmile on their face.

This a small Mom & Pop Pharmacy, not your Corporate run Pharmacy. Quickly fill or refill usually in…read moreunder 15 minutes. Friendly folks.

The old lady working the gas station counter is the rudest I've ever met. Cheryl Lawrence is her…read morename. Honestly if she doesn't own that store idk how she still has a job. I go there almost every day and every time she is SO rude. I won't be back. To say they take their sweet time doing anything is an understatement.

The absolute best service! And competitive prices! And they stock some hard to find items. And…read morethe gift shop is wonderful!

Myself and my extended family have used Service Drugs since moving to Ridgeland in the late 1980's…read more Accuracy always compounded with pleasant service and helpfulness were our satisfiers. (One does not always get accuracy in other pharmacies. Know this from my work life.) This last week proved to me that Service Drugs is beyond exceptional. Having Glaucoma, I am extremely concerned about being compliant with the Rx eyedrops. The prescription was renewed on Monday. Thursday morning I could not find the new eyedrops. Knew they were in the house so began a search. Still not found by Friday...here I come Service Drugs knowing I'd have to pay full price for another. The service staff took my issue to the pharmacist. They tried an assortment of endeavors to obtain the health insurance price. Came back to share that nothing had worked and I'd have to pay full price. "Yes, do it" was my response knowing it would be most expensive. Hearing my response the big gun pharmacist, Hunter appeared. He shared that it would be $400 and it is in stock, BUT offered a suggestion for how I could use an app and possibly obtain it for less at a chain pharmacy. While lifting myself up from the floor, I left and followed the suggested solution. This was the beginning of my understanding of what exceptional customer service truly means. The customer service experience at the other pharmacy was horrific. After waiting for the attention of the clerk, shared my situation, gave all details and was told to expect a long wait. After providing my cell phone number, explained I'd be in their store getting a soda, then I'd be right back to sit in one of the pharmacy wait chairs. While patience is a virtue, mine was running out after 2 hours. Got into the 7 person wait line. Upon reaching the counter, was told that my insurance wouldn't cover by the new clerk. "Yes, I explained that to the former person as well as how it was to paid." Then, after checking, I was told it was not in stock and maybe another of their local pharmacies would have it. I did ask why I wasn't informed earlier especially since I provided my cell number before leaving the counter initially. The saving grace was after this person saw my face pale, she offered to call either of the two other area pharmacies. (I know this was an extended service as while sitting for two hours, no one else was given such a gracious offer! (I'll still not enter this store ever again.) The other pharmacy did have it at a cost of $168, they were very nice and service was fine. Yes, I did find the lost bottle the next day. After experiencing the pitiful customer service of another local pharmacy, I now fully understand that Tommy Shields of Service Drugs has grown a culture of creating an exceptional customer experience, exceptional accuracy and created an environment to allow the employees to go over and above. What a leader! What wonderful employees work there. Hunter, you are a blessing. MY THANKS AND APPRECIATION TO ALL AT SERVICES DRUGS, RIDGELAND.