The worst !!! Trying to be patient, but been in the pharmacy drive thru line for almost an hour and…read morehave only moved up one car length. New management needed at this location.

Places a pickup order here and somehow this order gotten tampered and placed to an entirely…read moredifferent location. I am really upset witb management The response was not helpful by amy means. Acted like isis not exist or my order

I love politics I will stop in there just to look around and see what is new! They always have such…read morean array of cool things, local artwork, toys and such. Not to mention the staff is very friendly and informative, not only about their own establishment but, what is happening in the community.

From the owner: Specializing in: - Medical Equipment & Suppliesread more

Best all around drugstore in Brandon. You have quick and friendly service. I love this place!read more

Great business with personal service. Ryan, Dawn, and the team work tirelessly and always have a…read moresmile on their face.

Moved my prescription needs here and have been greatly pleased. Friendly, competent staff, prompt…read moreservice.

Terrible customer service. They flat out lied saying my doctor never sent in my prescription…read moremultiple times. Then when my doctor has to call them directly to find out why they were saying they didn't get it they said they could fill it the next day. they didn't order my med then tried to pretend that it was my doctors error. Save yourself some time and do not go here. They do not care about their clients and have no morals about lying to them. When I calmly point out that they lied to me and to my doctor. They admitted they lied and said it doesn't matter. They lied saying they didn't get the prescription from the doctor because they didn't want to explain that my insurance wanted to wait until closer me running out of my med. They also lied 3 times saying they would order my med and didn't. Which I found out later is because they don't make a lot of money from my med and it's expensive so a lot of pharmacies don't like ordering it in case the person doesn't fill the order and they get stuck with the expensive med. So basically money is way more important then people to them.

The absolute best service! And competitive prices! And they stock some hard to find items. And…read morethe gift shop is wonderful!

Myself and my extended family have used Service Drugs since moving to Ridgeland in the late 1980's…read more Accuracy always compounded with pleasant service and helpfulness were our satisfiers. (One does not always get accuracy in other pharmacies. Know this from my work life.) This last week proved to me that Service Drugs is beyond exceptional. Having Glaucoma, I am extremely concerned about being compliant with the Rx eyedrops. The prescription was renewed on Monday. Thursday morning I could not find the new eyedrops. Knew they were in the house so began a search. Still not found by Friday...here I come Service Drugs knowing I'd have to pay full price for another. The service staff took my issue to the pharmacist. They tried an assortment of endeavors to obtain the health insurance price. Came back to share that nothing had worked and I'd have to pay full price. "Yes, do it" was my response knowing it would be most expensive. Hearing my response the big gun pharmacist, Hunter appeared. He shared that it would be $400 and it is in stock, BUT offered a suggestion for how I could use an app and possibly obtain it for less at a chain pharmacy. While lifting myself up from the floor, I left and followed the suggested solution. This was the beginning of my understanding of what exceptional customer service truly means. The customer service experience at the other pharmacy was horrific. After waiting for the attention of the clerk, shared my situation, gave all details and was told to expect a long wait. After providing my cell phone number, explained I'd be in their store getting a soda, then I'd be right back to sit in one of the pharmacy wait chairs. While patience is a virtue, mine was running out after 2 hours. Got into the 7 person wait line. Upon reaching the counter, was told that my insurance wouldn't cover by the new clerk. "Yes, I explained that to the former person as well as how it was to paid." Then, after checking, I was told it was not in stock and maybe another of their local pharmacies would have it. I did ask why I wasn't informed earlier especially since I provided my cell number before leaving the counter initially. The saving grace was after this person saw my face pale, she offered to call either of the two other area pharmacies. (I know this was an extended service as while sitting for two hours, no one else was given such a gracious offer! (I'll still not enter this store ever again.) The other pharmacy did have it at a cost of $168, they were very nice and service was fine. Yes, I did find the lost bottle the next day. After experiencing the pitiful customer service of another local pharmacy, I now fully understand that Tommy Shields of Service Drugs has grown a culture of creating an exceptional customer experience, exceptional accuracy and created an environment to allow the employees to go over and above. What a leader! What wonderful employees work there. Hunter, you are a blessing. MY THANKS AND APPRECIATION TO ALL AT SERVICES DRUGS, RIDGELAND.

Let it be your last resort. Requested a prescription be delivered via Walgreens app. Eventually…read morereceived texts saying it was picked up and otw. Received texts from DoorDasher saying to cancel the order. Waited to see if Walgreens would attend redelivery. Called and spoke to pharmacist who said that the meds were still there and doesn't know why Dasher cancelled order but couldn't resend because Dasher cancelled order. Get to Walgreens to pick up meds, they ask me to pay for it yet the original delivery/Rx charges are still pending. Told tech pharmacist said it generates a barcode when delivery is requested. Will the pending charge fall off if I pay. She couldn't say. I waited in the pickup line forever then she told me to go park by front door. She'd walk meds out. I'm waiting now for the meds.

Very unprofessional. I called to speak with someone about my mom medication I was on hold from 3:30…read morepm until 7:45 pm and when they did pick up they were very rude..

On February 5th 2025 my son was diagnosed with a incurable eye disease. This was upsetting enough…read more This pharmacy stated they would over night the prescription he desperately needed. We called for two days and was ensured by Johnathan B his script was mailed. I called today the person who answered stated that the scrpit wasn't mailed with the excuse their delivery truck was broke. It's Friday afternoon . Why would lie to your customers. We are over an hour from your pharmacy. We are currently driving from Winona ms . To pick up meds. Shame on you for prolonging someone's suffering. You should always tell the TRUTH especially if someone's life depends on it. I would not recommend this pharmacy. You should really review your CODE OF ETHICS. SERIOUSLY UNPROFESSIONAL.. I gave one star because I had to to make this post. I again do not recommend this pharmacy. Someone has to care you guys obviously do not care about your customers . FYI you didn't even have his personal information correct again not good at all .. do better Update: So not only was this a huge waste of time to begin with. The owner calls and in-stead of being apologetic to our situation he was argumentative. I opted to end phone conversation. I walk in pharmacy to get scrpit and I'm handed pills not the eye gel we need because they say it was mailed the lady who waited on us had the same attitude as the owner argumentive non apologetic and insensitive to our situation we drove from winona because your staff stated his prescription was not mailed to just to be told it was mailed yesterday and should arrive tomorrow. You have wasted alot of good time . We trusted you guys to handle this. In reality we should of just filled our prescription with Hammonds Pharmacy in Winona Ms. This has been the worst experience his eye has worsened waiting for meds . We follow up with cornea spealist Monday. We hope and pray the eye gel will arrive Saturday. Seriously disappointed in Winona Ms. Update #3 Owner has sent lengthy rude absurd text basically chastising my son and I and goes onto say we should apologize. When we asked him to stop texting cell number he continues with his harassing behavior continously texting evening laughing at the situation with haha okay We explain to him that he is texting an State Law Enforcement officer phone he continues to thank him for his his service in a sarcastic manor and states he does not see what that had to do with anything. Mocking my son :( I hope and pray owner of pharmacy your children will remain well and never have to experience what we have endured today. You sir should apologize . We ask for forgiveness for you and pray for health for your children. As a mother I'm sickened for my son and his eye disease it's truly devastating. We did not need this unnecessary cruelty. May God have mercy on you sir.

The pharmacists here are extremely unprofessional. They're always in an extreme rush. They make you…read moreyell out your birthday while they're at a computer 15 feet away from you and they'll even yell out your prescription name which might be a HIPA violation. Regardless, it makes me extremely uncomfortable that they yell out my medication in front of other customers. It takes them forever to find your medication because they're so unorganized. Despite their claim that they're a family business, I went in there monthly for years and they never remembered me. The last time I went in, the pharmacist was handling my medication with her bare hands after touching the computer and who knows what else without washing her hands. I switched pharmacies.

Awful customer service! "Kee" (if that's even her real name) was very impatient as she STOOD behind…read moreme (on her phone) while I was left with NO other option but the self checkout. She repeatedly called out how much time I had before closing as I picked out my few items and even as I was struggling to check out. I have no experience loading their coupons or using their system, so when she told me I had "3 minutes" to finish checking out, I explained I was having trouble with my coupon and asked for help. She did put her phone down and help, but she was childish (eye rolling), condescending and rude. BTW, I was back in my car before "closing" time.

Just had a simple question, "Do u have Shingles shots" so I approached the Pharmacy counter and the…read moreonly one in line. Three employees behind the counter. I stood there, no one said "We'll be right with you". Nothing. Not even a look to acknowledge my presence. After a long 5 minutes, I decided to leave.