This is a cool place for me as I live less than a mile away. Marsha and the gang are always nice to…read moreme no matter how I look. I liked it much better as Oscos, it was cheaper and had more variety, but I like it as is because I have no choice as we all know , the corporate beast has no soul.

Let me start with the automated answering service when you call in - ridiculous and leads to no…read morewhere. When you get a pharmacist, they seem to not have their crap together. Had to make two trips yesterday as they had rx under two different names for one person and didn't do anything further than they absolutely had to. Today I called about another medication and three hours after it had been called in nothing had been done as they couldn't find anything for him!?!?!? CALL!?!?! Then I asked how long and how much and the pharmacist gave a heavy sigh and said maybe 30 minutes because she had to enter it and blah, blah, blah. and NO COST! If you don't want to do the job - get another one. May be switching to another CVS location or another pharmacy.

Expensive prices but hey they are still the best drug store around please if you guys ever want…read moregreat beer Walgreens has it all

I won't blast this location for the quality of their products...my biggest concern is the people…read morethey've hired for their pharmacy department. I called today and spoke with a woman who worked in that department. Not only did she have the guts to basically call me a liar over the phone but her over all attitude was TERRIBLE. She interrupted nearly everything I said, her tone was flippant and it was obvious that she didn't care. Once she started to pick up on the fact that I was probably going to write a review about her specifically she began to offer me "options".... The funny thing is I wouldn't even be writing this review if she hadn't presented such horrible customer service and attitude. I tend to be pretty understanding regardless of how negative a situation is for me because let's face it sometimes it isn't the person's fault on the other end of the phone and I get that.... This gal was just rude and that isn't something I tolerate very well. Hope I don't have to run into her when I'm finally able to pick up my medications because I will probably ask her if she would like to talk about her personal problems because it seems like her bad moods are spilling over into her work :/ My rant is done.

What a difference a year makes. I'm not sure if their has been changes made within the store or…read morewithin leadership but my experience has been excellent since I first reviewed this store. Melissa (sorry a I didn't get her last name) is always pleasant and extremely helpful in person or on the phone. I've stood in line and know first hand customers can be very rude. Another associate , last name Rieth is also always pleasant. Establishment's like this need to keep store shelves filled, medications on hand, cleaned and maintained, even when short staffed without the benefit of cutting back on products or hours to ease the work load. For that reason alone, and many others, people need to cut them some slack and offer some gratitude.

What can one say about a Walgreens ... they are pretty much all the same as they all offer the same…read morelineup of notions and are anchored by a pharmacy. This one is pretty good. Never had a prescription filled here so we can't comment on that, but what we needed they had and the staff got us in and out in a jiffy. Even though the reviews seem to be either 5 stars of 1 star ... we thought this place just fine. Try it.

Great personal service. The staff takes a personal interest in you. Unlike the chains, this…read moreindependent pharmacy is the only place I go anymore! I can't say enough good things about them. They know me when I walk in, they also auto-refill my prescriptions on right at the 30 day mark so that I don't fall behind or miss days.

Merrill Hometown Pharmacy is helpful by phone, in person with drive thru pickup. We use them for…read morepharmacy, vaccination, cutest seasonal gifts. They've helped me through changes of Dr's & insurance providers; have a rewards program; send coupons several times a year.

Update 01/2025. Since the last review, things have greatly improved! The staff has had much…read morechangeover and easily for the better. Both friendly and personable all around.

Apparently, I got there five minutes before the entire pharmacy staff leaves at the same time for…read moretheir lunch... Not sure who makes that business decision to shut the pharmacy down rather than leaving half the staff there while half the staff takes their lunch. Even with this ridiculous policy, I arrived five minutes before their lunchtime and just needed a quick flu shot which takes no more than two or three minutes, nobody else was there waiting in line. It was just me they left me stand at the counter for three minutes before coming to the counter and telling me well they were just getting ready to leave for lunch and I would have to leave and come back some other time to get my flu shot, I ridiculously bad customer service and ridiculously bad policy to send the entire staff off for lunch at the same time in the middle of the day and shut the whole pharmacy down.

Was at the delivery counter on Friday witnessing an older black woman working there verbally…read moreassault another younger coworker for being told to go on break before she was given hers. She was right in this younger girls face. Another employee helping us informed us the younger girl was a new worker and that they were all uncomfortable around this elder (50's) employee as she is constantly yelling and making racist remarks about white employees and customers.

I wanted to renew a prescription and had no difficulty. The vocal menu choices were clear and…read morelogical.

The pharmacy staff were very friendly, fast, and competent. It seemed they ran very efficiently and…read moreflawlessly

Decent little pharmacy place in South Bend...just like the Walgreens that is across the street from…read moreit. While it seems like this corner is overbuilt with pharmacies...this one was nice. They have all the usual stuff - notions and knick-knacks - and of course a full service pharmacy. Can't comment on pharmaceuticals since we weren't there for that, but they serve all the other usuals too. We'd go back as the staff was nice and they had what we needed...recommended.

The store area is fine, but the pharmacy seems to have issues--hence the two stars. I should say…read morethat I've experienced delays in getting prescriptions filled due to a slow insurance approval process. Sometimes I may have to wait half the day for it to go through. In a word, the pharmacy is bureaucratic. P.S.: Service was pretty good with the coronavirus vaccines. At the least, the pharmacy seems to have gotten administrating shots and vaccines correct.

Here is a lesson in good customer service. Take notice, CVS. I've been loyally going there for all…read moremy prescriptions and a lot more since 2013. Today I had to print out some invitations. I checked one, it looked fine. When I got to the school to hand them out, the other 19 were unacceptable. Ink smears covered all the information and what wasn't covered was cut off. But I was over a barrel and had to give them out with my phone number written on the back. All this would have been avoided if the employees were trained to check the pictures first. Even though they cannot reuse those photos, they would not give me the $10 back. Enjoy your $10. It's the last you get from me. I have a new pharmacy.

The people there are always nice. I love their service. I love that I get my pills from that…read morepharmacy.

Ray and his staff are so knowledgeable and friendly. Best…read morePharmacy in South Bend!

Went to this Walgreens to get flu and Covid immunizations. It was pleasant and seamless. Right on…read moretime.

Been to this Walgreens countless times and never had a bad experience. Gotten photos over 10 times…read moreand never had a single problem. Great staff, clean store