I switched to Summerwood Pharmacy about a month ago, after always having had dealt with the typical…read moreWalgreens or CVS for my prescriptions. I was tired of having to walk into a large understaffed store, wait for someone to notice me, and be treated like a number. Everyone at SP has been such a breathe of fresh air. I've never sent my prescriptions to a small pharmacy before, and wasn't sure what to expect. You walk in and someone notices you immediately. The owner / pharmacist is usually there and always has a smile on her face. She makes sure to let you know if there are any specific instructions about your medication, and give recommendations when asked. I truly will never go back to a big box pharmacy as long as I'm in this area. Dropping my my friendly neighborhood pharmacy has become such a joy and i truly enjoy my experience each time I'm in there. Would strongly recommend to anyone in the area needing a reliable place to send their medications, or stop by for any small 'drugstore aisle' need.

We have lived in Houston for 2 years and honestly after moving a lot in the States, sorry to say…read morethat Houston has been the unfriendliest place we have ever lived. Summerwood Pharmacy has the best service and people I've met since we have been here! Would highly recommend this business, friendly and professional ~ if the other places in Houston were this nice life here would be much better. We are moving in 2 years, Summerwood Pharmacy so far is the only thing I'll miss ;) HEB got my dogs and my meds mixed up (and they never could fix it) and Kroger has gone anti-gun so my family is having all of our pharmacy needs transferred to Summerwood Pharmacy. +10 for Summerwood Pharmacy!!! :)

I went to pick up face masks for me and my husband, and the elderly man-child that runs the back…read morestock room of this location walked in for his shift (probably a senior employee who has seniority). Given that there are also impressionable young women working at the cash register, I am writing this review because I fear for their safety working here after how comfortable he was commenting on my body today when I visited this location at precisely 4:50-5:15 PM TODAY. roll the cameras corporate. He whispered under his breath while coming into his shift and passing me in the face mask aisle, and I quote, "damn she thick". I can't imagine what other kinds of harassment occur here through this man-child employee given that I was a CUSTOMER, and a loyal one at that (I've been a member at walgreens for the past 10 years at least and am considering never being a customer again after the discomfort I experienced today, the one day I went by myself without my husband... do better elders. grow up.

I recently visited the store 8505 Farm to Market 1960 Bypass Rd W…read moreHumble, TX 77338 United States. Spoke with the pharmacist and she advised me to speak with an associate that she paged by the name of Freddie. She yelled and screamed and cursed at me because I didn't know the name of a generic brand. When I asked the shift supervisor Devota he told me he would take care of it. When I asked for her name he said he didn't know. He than stormed off and walked off mumbling.

This CVS location is very convenient for me clean, the…read moreemployees are always helpful and friendly Today i visited the Minute Clinic that is located inside of CVS You can sign up online or go in and electronically sign in...usually a bit of a wait There is a waiting area The medical staff is thorough and empathetic After, just pick up meds right there So happy they offer this service Depending on your insurance, they will pick up the bill... Feeling better already

Went by CVS in Target today to pick up a prescription. They were busy with flu shots. I asked…read morewhere Ryan (Pharmacist) was. Could not get an answer. I pointedly asked if he still worked there I was told no. I asked if he went somewhere else, no answer. I asked if he was fired, no answer. I asked if they were in contact with him, no answer. Please let us know if he is gone. He is the reason my son and I get our prescriptions at CVS. I tracked him down during the time Target was closed 4 years ago due to the flood. There is no better, more caring, friendly pharmacist around.

A medical Dr. sends prescription to CVS. The patients insurance has no in network pharmacies within…read more75 miles... so you either drive 1.5 hours each way or self pay. We chose the latter. The pharmacy gladly ... well not gladly.... No one here seems to like their job.... filled 2 of them. The 3rd one they said it was the pharmacist's discretion whether to fill or not. Since when does a pharmacist override a Dr. on a prescription?? The pharmacist who knows ZERO about the pt gets to decide the Dr. is incompetent?? C'mon CVS.... Be honest. You weren't going to make enough of the almighty dollar so who cares what the pt needs!! No worries! New insurance & we will NEVER step foot in this miserable excuse for a pharmacy again!! Shame on CVS, pharmacy & store managers!! You really should be in the business of CARING about patients!!

This is literally the worst CVS I have ever been to. I'll start with the fact that if you specify…read moreyou need a brand name in a medication, they will still continuously fill the generic because no one is paying attention to your file. I do not understand if it is just this CVS, or if it is whatever system CVS uses, because this used to never happen at the previous location I went to, but I have multiple medications and can NEVER seem to get them all filled on the same day. IT MAKES THE MOST SENSE TO COMPLETE ONE FULL CUSTOMER ORDER AT A TIME. There have been times where I'd wait till every one was filled and when I'd go to pick up some of them would have already been put back again. I have currently been waiting 5 days for my prescriptions that were all called in on one day. I have 5 of 7 prescriptions that are on autofill, and of those 5, 3 of them were not being refilled. One had even been marked as filled in the app but wasn't ready in store, and was never marked as ready for pick up or anything in the app. All of this leading to my last experience in store has me switching pharmacies. I went in to drop my prescription off on Tuesday at 1, was told they go to lunch soon so it would be ready at 2, went in after 2 and it still wasn't ready. The girl at the counter wouldn't even go talk to the pharmacist or ask anyone. Went in the next day around 4-5 pm and the prescription was STILL not ready. When asked on a time I was told "maybe around 30 minutes," and was then told that nobody took a birthdate on the prescription when it was dropped off. You couldn't call? Or look in my file since I've been going to this specific location since the Main St location was closed down? After I pick up my prescriptions I will be switching pharmacies and will never be coming back. I never thought getting my meds could ever be this stressful.

Came here for a COVID vaccine as they advertise walk-ins welcome, no appointment needed. They told…read moreme since they had no appointments for vaccines today they couldn't give me one as it would waste a vial. WTH !!! So much for looking out for the health and welfare of people as stated on your web site. I've uploaded a picture of the statement !!!

Worst customer service. I had a prescription that was submitted for compounding and didn't hear…read morefrom the pharmacist for 9 days...even after calling and leaving a message, after my doctor sent the script. When I did hear from someone it was to say they didn't have the ingredients to compound the prescription but I had already had another compounding pharmacy fill the script.

I recommend this pharmacy 10000 times over! Marc and Adrian are so helpful and definitely go out of…read moretheir way to assist you, even when things are difficult with insurance coverage, they will call the insurance company and think outside of the box to help you. I'm very thankful for that. Keep up the good work!

Detest this store but shop here because I have no choice…read more The lot is a mess... not because of Walmart but because of the animals who shop here. Low class clientele. Dirty diapers and trash... even if they had a 24 attendant it wouldn't be enough. The checkers are nice on the plus side.

The debit/credit machine did not work at checkout. The cashier made no attempt to correct the…read moreissue. Complete waste of time. An obvious breakdown in management and training. Sad. Pathetic.

I frequent this location multiple times a week, and although items are always in stock and…read moreemployees are always friendly, there are two major issues that I've seen. The pharmacy is incredibly short staffed or doesn't have any idea on how to run a pharmacy. Again, the employees are friendly, but it never takes less than 20 min (at the least) to pick up a prescription both inside & out. I've tried coming at many different times....morning, midday, evening & late at night and it's always the same! The second thing hasn't happened often but is one of those things that should NEVER happen at any store, much less a pharmacy and wellness store. I went in this morning to get medicine for a sinus & respiratory flare I've been in the last 2 weeks. In front of the door were TWO employees smoking. I had to walk through a cloud of cigarette smoke just to get in the door. ABSOLUTELY UNACCEPTABLE!!!!

3/2 Graveyard Shift (Drive-Thru Pharmacy, ~11PM)…read more This experience was unacceptable. I used the drive-thru pharmacy around 11PM to fill a prescription related to a documented work injury. At drop-off, I provided clear billing instructions to ensure the prescription was processed correctly under the appropriate workers' compensation coverage so that no personal insurance or co-pay would apply. The prescribing provider had also clearly indicated this on the prescription itself. When I returned approximately two hours later, I was charged a standard co-pay under my personal insurance. I immediately explained -- again -- that this was a work-related injury and that the prescription should not have been processed that way. The pharmacist then spent another 20 minutes looking for the billing paperwork, stating it had potentially been thrown away. It ultimately could not be located. Losing or discarding billing documentation for a work injury claim is not a minor oversight -- it reflects a serious lack of attention to process and accountability. At nearly 2AM, needing the medication more than a prolonged dispute, I paid the fee under protest so I could leave with what I medically required. This situation should not have happened. Work injury billing is routine and should be handled correctly the first time. Walgreens needs a review of overnight document handling procedures to prevent this from happening to someone else.