I forgot my important medication while on a several day trip to Killeen. I called the pharmacy and…read morethey were immediately able to get me my medications even providing a few days supplies for one that had just been filled at another cvs in my hometown. It was really important to my health and they provided great service under unusual circumstances. Thanks!

Chayan came through for me today. My medicine is expensive so I've been rationing it out and only…read moregetting the minimum at a time. Chayan took it upon herself to search for coupons and it took off $65 dollars! Now I can use my medicine every night! Thank you so much Chayan. This is the first time a tech has helped me out when medicine got too expensive. She's a lifesaver! Literally!

This location has really been convenient to where we live, now we don't have to drive halfway…read moreacross town for prescriptions. Easy in and out, plenty of parking, and drive through options. We haven't had any issue getting prescriptions filled, whether by phone, online, or our physicians calling in. Service is (almost) always fast and timely. Staff is always friendly and efficient. Recommended if you live west of the loop in Temple.

They have provided me with a great caregiver. She's always on time and helps me with everything…read morethat I need. Girling also has a great response time if I have questions or need assistance.

I had used Girling up until last week, when my insurance switched from one to another. I had the…read moresame healthcare worker waiting for the switch. 1st - they never informed me of the switch and 2nd as a person legal blind, they told the girl, but didn't tell me. 2. On Monday, I found out that I no longer had an aid. Since I have cancer, this was a problem. 3. I finally found who to contact on my insurance, and they called Girling on Friday, to switch me over. Girling told them, they no longer had any workers available. Mind you. Their worker was volunteering her time to help me get the insurance company to fax Girling. They lied. They lied to the insurance worker, they lied to me, they lied to their employee. The woman's name is Angie who lied to me. I wouldn't recommend them. Any company that lies to their customer, their workers, and the insurance company, is not really out to do good business.

Love this office. It's clean and the staff are super friendly. I love that they listen like…read morereally listen. I've been going to this location for the last two years. I never feel like when I say something it's not being heard. I love the recent office expansion. They are super accommodating when I have other appt come up. Genuinely love this office. Shout out to Dr. Justin.

I love this pharmacy! The are open 24/7 , which makes Pharmacy runs nice if we ever have an ER…read morevisit (my husband is prone to kidney stones) . Plus they are always super nice ! Love it

This pharmacy does not have its customer processes under control. First you call and try to order…read moreyour RX but they use the cheapest ink ever on the label so you can't read it by the time it's ready to refill, so you have to talk to a person. They give you an approximate time it will be ready They auto call you to come pick it up. If you call and ask how many are ready, they will say all are already when they aren't. You spend 45 minutes to an hour waiting whether it's in the car or inside. It's not until you get to the counter to pay for it that you find out.1) it's not ready, 2) it's not covered by insurance, 3) they gave it to someone else, even though you special ordered it, 4) They have no record of it in their pharmacy so you have to go home and get the bottle, 5) it requires a pre-authorization or 6) it's not in stock. And, they don't take GoodRx, so the worst surprise - you anticipate usual $7.50 copay; the nonchalantly say, "That will be $575.00." Why is it they don't know these things when you order it or why don't they call you back and tell you there's a problem before you wait in your car 45 minutes smelling fumes or go inside and wait even longer. Baylor, Scott and White needs to update their processes for customer service in a very, very bad way. There is a much better way to run a service business. Sadly, they don't know of it.

After a horrible experience with another dr. at S&W, I refused to go the dr. again for a year. My…read morewife added me to her insurance, and I was able to go to Kings Daughter and fortunate enough to see Dr. Mattson. She restored my faith in doctors, and helped me tremendously. When I went in I had lost 50 lbs . (180-130lbs, 5'11") and it was painful even to drink water. My Dr. at S&W was an incompetent idiot and saw me as a commodity instead of a patient. Her only concern wasn't my health, but how much money she could make off of me. Dr. Mattson quickly realized I had GERD and put me on Nexium which immediately ended several years of pain. She discovered I had diabetes, high blood pressure and a few other problems, She also took me seriously and referred me to a neurologist who diagnosed me with early onset Parkinson's Disease. My previous doctor at S&W hadn't noticed any of those things, would not listen to me, didn't care and told me I just wanted drugs. I never imagined a doctor could change your life so much for the better or worse. I appreciate so much that doctor Mattson was there to help me improve my quality of life. Dr. Mattson is one of the most pleasant, down to earth doctors I've ever met. Occasionally I had to wait to see the doctor as she was running late, but that never bothered me because I knew that when it was my turn, I would have Dr. Mattson's full attention for as long as I needed it, too. This isn't a doctor that rushes in, gives you antibiotics or something and herds you back out in five minutes; this is a doctor who really cares and actually listens. I don't see dr. Mattson much anymore because she is nearly impossible to get in to see. Word has spread about how wonderful she is, and she is extremely busy. When I do get to see her, it always makes me happy just to see her friendly smile. Over the years, I have shared a lot of laughs and tears in her office, and I will always appreciate Dr. Mattson for not only being a great doctor; but also a great woman

Dr. Graham and her office have been an absolute life changing experience for me. Dr. Graham has…read morebeen so patient, caring and respectful during every single visit. She genuinely cares about how you're feeling and taking your concerns to heart in order to help with anything I've ever needed. She has been the best Doctor I've ever seen/had and I will continue to keep her as my primary care doctor for as long as she's around. Words can not describe my gratitude, respect and general appreciation I have for her and her office. The office staff is always extremely sweet and welcoming. Her knowledge and compassion for her patients is top tier and I couldn't ask for a better Dr.

The staff is friendly and the doctors are attentive and really listen. I never had a doctor like…read morethis before.

Dr. Ellis is skilled, professional and personable. I always received high quality care each visit,…read moreexactly what I needed for my vision, adjustment for specifics regarding work. I highly recommend Dr. Ellis for vision care. His staff alwalys friendly and welcoming. We need Dr. Ellis!

Staff was very friendly. Dr was super nice and up front about everything. Hoping i finally found…read morean optometrist!