They can't find prescriptions, when it's right in front of them. They will fill prescriptions you don't ask for, leave the one out you ordered causing extra TRIPS. They can't care less about the customs they serve. ALWAYS CHECK YOUR ORDER BEFORE LEAVING PREMISES!! THE PHARMACIST AND HER #2 are BOTH RUDE , and won't let you explain your problem. I'm going to find another PHARMACY. BEEN PUTTING UP WITH THEIR INCOMPETENCE FOR TOO LONG. read more

The pharmacy takes over 30 min. to get a person on the phone every time. I was given 3 different dates I could pick up a controlled substance they didn't fill. My injections for diabetes never has the medication in stock. The drive up is impossibly slow as is waiting inside. Changing pharmacies again!! read more

Good place I love coming here for light shopping and to pick up my prescriptions. The staff is amazing

Seriously....do they TRY to have the slowest drive through...anywhere? Is there some kind of award for that? Such a convenient location and they take my insurance, but wow!!! The people inside are literally moving in slow motion. Very disappointing. read more

I have never been to a store and seen people treat employees like such trash. It is honestly shocking. I have never had a problem at this store or pharmacy. I have always been treated with care and respect however, I have seen many times repulsive behavior on the part of the shoppers and pharmacy clientele. I occasionally have to wait in line for my turn because of modern day staffing shortages, but I don't see how anyone would want to work here given how the employees are treated by the customers. Thank you random employees who want a paycheck for putting up with such awful people day and day out. So much for southern hospitality I suppose :( read more

I went in today to get a vaccination. I set up the appointment last week on their website. I received confirmation emails and text messages reminding me about the appointment. I went in today filled out all the paperwork, gave them all the insurance information, and only then did they tell me they did not have the vaccine. I drove far to get it, but I don't get that time or gas back. The store had plenty of opportunity to let me know ahead of time that they did not have the vaccine, but they did not. This could have been avoided, but why should I ever set foot in a Walgreens again? read more

Alissa in the Pharmacy Drive Thru is the worst at her job. I've had issues with this Pharmacy Tech before. She doesn't listen. She ask you to repeat yourself numerous times, and charges you for medication you didn't need. Just now, I told this (expletive) that I only needed one specific prescription. No! This (expletive) gave us the drug that was needed PLUS one that we don't need and was charged to my account, that I have to wait for it to clear out on my account. She needs to listen. And if she cannot hear because of the intercom system, Walgreens makes enough from Big Pharma, they can install a newer intercom. read more

Terrible customer service at the pharmacy. I don't normally write reviews like this, but these people were incompetent and completely unhelpful. After waiting an hour and circling back through the line three times to find out they were out of stock of my prescription, they told me I would have to call around to other pharmacies myself to find somewhere it was in stock. The doctor's office said this is not the way a pharmacy should do business. The cashier at the front of the store was delightful, but after my experience at the pharmacy, it will be a long time before I step foot in another Walgreens. read more

The employees at this store are not helpful and can be very rude. I smiled and spoke to the older red head cashier that checked me out yesterday, she just started at me. It was apparent that she did not want to service me. I hate that I have to go here for prescriptions. read more

I have to say I use walgreens for my prescription and they are very speedy and so helpful and kind. Especially a girl named Briana! She's always has a smile on her first and always shows kindness to me! She's very patient and has shown very good customer service and has gone above and beyond in many many ways! Need more people like her in this world!! read more

sometimes the cashiers can be rude or not so friedly When they have sales on items they are usually pretty good. I shop here for the photo dept. They make great pics, they do photos 24hrs and they have great weekly deals for the photo dept. The photos are a little high in comparison to Walmart but the quality is better at Walgreens. read more

Walgreens - 31street Side of building - Drugstores Near Me - Temple, Texas

I have been a Walgreen shopper in Temple, and then in Belton for maany years, The store in Temple is run like a well oiled machine, however, the one in Belton, not so much, for one thng. , they cannot keep a pharmast, and service is just not there any more. Forinstance, I can't tell you how many times i have waited on hold on the phone, for sometimes over 45 min. and then be disconnected when it finally comes my turn, and then have to go the the beganning of the long wait again, with no appoligies. Back when Shawn and Dan used to work there it was a great place to get your prescriptions, now all they have is temp pharmacist . There is one manager named Itsy, that is on the ball and gives wonderful custoomer service, however the rest not so much. I hate givinmg bad reviews, however, this Belton Tx. store is the worse i have ever experienced. At this location, for some reason, in the last few mo. they have lost quit a few pharmacist and employs. lines are long and the phone at the pharmacy is totaly out of the question if you want service unless you have half the day to be on hold. Unfortunately, , as a whole, If they would rate a less than one, however it is not fair to give them that because of the ones that really try to take up the slack. Walgreens you really need to get on the ball, as this is the worse walgreens I have ever tried to stay at, It is not only me that feels this way, but you ought to hear what the customers are saying when you are waiting in line. Hope you get it together some day Belton Walgreens read more

Absolutely worst pharmacy I've ever been to. Waited over 45 minutes to start, pharmacist never asked what flavor we wanted mixed into our six year olds medication. Watched her use the flavor machine to mix in cherry and when asked if she could remake it in a different flavor since she never asked us what kind we wanted. She then proceeded to tell us she couldn't remake it because their flavor machine hasn't worked in months, when we told her we just watched her mix in the flavor she said "no, I don't think you did" like excuse me ma'am, we literally just watched you. You dropped the ball and don't want to remake something that you shouldn't have made to begin with. The other pharmacist came over and said it would be an additional charge and never came back to the window. You can remake it with a different flavor but your flavor machine "isn't working" either a lot of miscommunication or pure laziness. I will never be back here. 0/10 would never recommend read more

Always long lines, rude workers, refused to sell my boyfriend alcohol even though we are almost 40 because I didn't have an ID even though it was his purchase, he carried it, AND he was paying it. Lots of expired merchandise and the store smelled like animal pee. read more

Walgreens - Drugstores Near Me - Temple, Texas

The worst customer service ever she looked at me like I was crazy and didn't say hello or have a good day if your gonna work customer service at least pretend to be nice read more

it's your typical walgreens, but I like deals/sales. So every week they have decent sales on their generic medicines.

These stores are just fun to go into so you can see what gizmos and or unique stuff you can find that aren't in your everyday shopping store. There is one row full of the "as advertised on TV" stuff! All in all they have it all! read more

Never, ever will I shop here again. Horrible customer service, long lines, the pharmacy is under staffed and they under deliver. Go to CVS or HEB or Wal-Mart or anywhere else. 3 times I tried and three times I've been burned. Good-bye, Walgreen's. In fact, you can't even get data signal there. Had to walk out to finish this review. read more

I was going to go to Walgreens but after reading the reviews, there appears to be a problem with the help being very rude. Get rid of that problem, more of us may come to Walfgreens, until I see more positive reviews, I will not be using Walgreens read more

I come here often and if it wasn't for the occasional rude cashier, I would have given 5 stars.

Over the years, as my mother has become more disabled, I have been caring for her more and more. The neighborhood Walgreens has gradually become a lifeline for us for so many needs I can't name them all. It is a very convenient location to get to compared to other stores. Convenience is the defining word, but also nice friendly staff. My mom can be a challenge, but the staff always works hard to meet her needs in the pharmacy and other depts as well. There are a couple of faces I see regularly and it just makes me feel good. My only complaint would be when they have big sales, it is hard to find that item at all. Was heading to Walgreens the other day and it just hit me "I feel like I'm home when I come here." read more