Not my favorite Walgreens of all time, but definitely not even close to one of the worst Walgreens…read more I've personally never had a problem with staff being anything but friendly. However, I have never had a prescription filled at this Walgreens so I don't know how their pharmacy is. This location always seems to have good sale items. My mission today was to find Cadbury eggs. It seems in 2026, they are a hot commodity! I couldn't find them anywhere on Easter Sunday . After trying 7 different places, I gave up. This Walgreens location was well stocked & they were 50% off MSRP so they were a great deal! . And the cashier gave me another 10% discount discount because I was over 55. So don't let the bathroom view put you off this is not a bad Walgreens to shop at.

Overall, I had a good experience at Walgreens. The staff was friendly and helpful, and I was able…read moreto find what I needed. The wait was a little longer than I expected, but other than that, everything went well. I'd definitely come back.

This has been my favorite grocery store for years, and I've always enjoyed shopping here…read more Unfortunately, my recent experiences have been completely different. The new staff have made the atmosphere feel unwelcoming. They have been rude, unfriendly, and at times openly hostile. During my last visit, the employee assisting at the self-checkout was dismissive and confrontational. I never asked to speak with a manager, the employee called one instead. The manager took about 12 minutes to arrive, casually stopping to chat with other customers along the way. When she finally came over, she didn't give me an opportunity to explain my concerns. Instead, she was dismissive while walking away. I pointed out that several self-checkout stations had no bags available, and she responded with what felt like sarcastic laughter, giving the impression that she simply didn't care about the condition of the store or the customer experience. Rather than addressing the issue, she shifted the conversation and suggested that my complaint was somehow related to misogyny because she was a woman. That had absolutely nothing to do with my concern. My complaint was about poor customer service, a lack of basic supplies at the checkout, and the dismissive attitude I encountered from both the employee and the manager. It's disappointing to see a store I once enjoyed decline so much. With so many grocery stores competing for customers, treating loyal shoppers this way is a sure way to drive them elsewhere. I sincerely hope management takes these concerns seriously and works to improve the customer experience.

If you want to use the grocery pick-up you need to have in your bank account the amount you spend…read moreon groceries, say.. a hundred bucks, then the purchase pre-authorization temporary hold fee, another hundred bucks, and then since the authorization fee can take three to five days to clear your account you're gonna need another hundred bucks to pay those other things you need like gas and utility bills while you wait for the store to rellease the hold on your pre-authorization fee which hangs in your account as pending. For three to five days. Business days. It SUCKS! I do understand the need to verify funds. They seem to charge my account for the groceries on the same day no problem Why three to five business days for a fee thats being withdrawn into an untouchable pending state from the same computer system? I can't use the pick-up service again. Boo!

I was searching for a pharmacy that accepted my insurance and had always driven past this one, so I…read moredecided to look into getting my prescriptions filled here. I was pleased to find out they took my insurance, and I've been coming back ever since. Every time I've picked up my medications, I've been warmly welcomed and remembered. Jin's consultations have been handled with genuine care and attentiveness, a refreshing change from the typical rush-in, rush-out pharmacy experience. She takes the time to walk me through my medications and has even helped ensure I can get my prescriptions continuously filled without any gaps. I truly feel well taken care of here, and as someone who always tries to support local businesses, I'm especially grateful to have found a gem like this right in my own community. Highly recommend!

First visit today to check the pharmacy out. Impressed with the customer service and quick help by…read moreJin. I explained that we moved from Renton to Federal Way and used to pick up our Rx's Fred Meyer's, but wished to transfer our preferred pharmacy closer to our residence. And besides, customer service at Fred Meyer's is somewhat lacking. Jin quickly took my personal information to put me on her customer list. Very small business located about two blocks west of PAC Hwy. Jin indicates they offered competitive prices. While waiting for my info to be transferred, a customer stated I would like the personal service received at Onuri. She's been coming for a while and has always been treated well. Good enough for me. A good review/suggestion by a complete stranger.

Staff is rude and dismissive i only ever come in here if i have to but it's always the same 2…read morelady's and they always seem to be in a bad mood at that you ask them one question and it's like you ruined their whole day if you hate your job this much maybe you shouldn't work here.

A first time customer to this store location. Primarily went to get pictures taken for a Passport…read moreon Saturday, 11/08/25, at 4:20 PM. Browsed around the store and saw some good deals on collectible cards, drinks and snacks. Bought a few things that caught my eye while waiting for the pictures to be developed. Received very good customer service during my visit.

not one employee knew how to do money orders... weird. Then…read moresaid they didn't have enough money didnt want to help me from the moment I stepped in. Go else where

Shout out tomthe pharmacy! We had miscommunication, but it all got figured out, my baby got his…read moremeds. I have tried other rite aids closer to home & they are garbage in comparison. Ride AF. I will drive out here every month just to have the experience of human decency! Thank you

I drove way out of my way to this Walmart because it was the only one in the area that had a…read morespecific item I really needed in stock. I don't normally come to this location, but I'm so glad I did! They quickly picked my order and had it ready to go, which I really appreciated. Pickup was a breeze. Just check in on the app when you're on your way, then once you arrive, enter your pickup spot number and vehicle color in the app and they'll bring your order right out. I simply showed my barcode and was on my way. I was also shocked by how huge the online order pickup area is. There were literally around 35 pickup spots! I'm used to seeing just a few spots that fill up so quickly, so having that much space was really nice! I didn't even have to go inside the store this time, but I'd definitely stop by and shop around if I'm in the area again!

The photo center lost my film camera photos - pictures from my babies birth and newborn stage. They…read morewere not very apologetic or kind about it either. Disorganized, it was stressful!

CVS Pharmacy has honestly become very hit or miss lately, and I say that as someone who has visited…read moremultiple locations over time trying to give the experience another chance. The biggest issue for me is consistency. Almost every time I walk into a CVS, I struggle to find the item I came in for because the shelves are either partially stocked, completely empty in certain sections, or the inventory system says something is available when it actually isn't. At times, it genuinely feels like the stores are just being maintained rather than actively improved or fully supported operationally. And unfortunately, the customer service experience often reflects that same energy. It's rare that I walk into a CVS location and encounter employees who seem genuinely happy, supported, or engaged. I'm not even saying that critically toward the staff themselves because honestly, it feels bigger than individual employees. It feels like there may be pressure from corporate expectations, staffing shortages, impossible metrics, burnout, or operational stress that eventually trickles down into the customer experience. But customers feel it. The worst experiences I've personally had tend to happen at the pharmacy counters, where interactions can sometimes come across rushed, cold, dismissive, or lacking empathy altogether. And when someone is already stressed, sick, or simply trying to locate an item they need, that type of environment makes the experience even more frustrating. My most recent visit was honestly simple: I walked in looking for a specific item and couldn't find it. But what stood out wasn't just the missing product -- it was the overall atmosphere. The store felt disconnected from the actual customer experience. Retail today is competitive, and customers notice when businesses stop feeling welcoming or fully functional. I've left positive reviews for many businesses because I believe in recognizing good service when it's deserved. I also understand retail is difficult right now. But I also believe companies need to revisit employee support, staffing, inventory management, and customer service culture because people absolutely notice when those things decline. At the end of the day, customers don't expect perfection. They just want to feel helped, acknowledged, and able to find what they came in for.

What a terrible interaction. I was standing in the drop off line because that was the only spot…read morewith a pharmacy worker. I'm there maybe 5 minutes and all of a sudden the shudders start coming down and a small older lady appears and says "we are closed". I said, I was standing in line already. She responds very rudely and says "well what do you need!?" So I say, "there is no need for attitude, I was in line." I tell her that I needed a Plan B. She then says very loudly (now I'm not embarrassed to buy plan B) "Plan B!? Do you have a prescription!?" Now I didn't even know you could get it prescribed but that's another question for another time. But I told her that I do not. "She then says "you have to ask Target for Plan B. We don't have it." I then found the contraception aisle and it was there. All this terrible woman had to say was "oh it's in that aisle right there next to the pharmacy". Not to mention"go ask Target". Terrible customer service. What if I had been some teenage girl who needed the medication because she made a mistake or god forbid was raped!? Would she talk to the girl like that? My step daughter is 18 and I would lose my shit if she came home and told me she was treated like this. I will be moving all of my pharmacy needs from CVS because this interaction was absolutely absurd and her attitude was unwarranted. If I could give zero stars I would.

The pharmacy here is so busy so I try to be empathetic but this group is always so rude and have a…read morelack of empathy on their end. I understand it's a thankless job but it really is this location. In Auburn, the experience is completely different. Will be transferring our prescriptions elsewhere.

Went into this pharmacy to pick up mucinex d cause I have an awful cold. It says 24.99 on the wall…read morefor the 24 count. They ring it up it is 42$.... Over double what the Internet cost says. I tell them they must have charge me for the wrong one the most expensive one was 47$. I can't imagine what that one would ring of for 80$? Apparently prices are set per store. DONT GO TO THIS WALGREENS. Unless you're in the mood to get ripped off.

Horrible customer service, Rude pharmacist They will have…read moreyou calling your doctor and insurance. Even with doctor's approval and insurance coverage.

I said shampoo not the drops you guys did this twice I need shampoo not the dam dripsread more