This place was quite busy for a Monday evening. We were the 4th to wait to speak to an associate…read morewhich actually didn't take as long as I thought it would. Stopped in without an appointment to exchange/upgrade my mom's phone. The Verizon associate Nyle went above and beyond to assist myself and my mom with the process and walk us through the steps. We appreciated his patience as he explained everything slowly to my mom and he was also able to assist transferring everything over from an android to an Apple.

This location allowed someone to order two phones from my account and even after reporting fraud…read morethey were picked up still and still showing under my account. Clearly didn't confirm who and use any of the security measures to confirm identify.

So i came in to just get a case for my new phone. When i came in the store there were two workers…read moreassisting customers and me in the store. As i was looking at the cases another gentleman came into the store and spoke to the man that was working behind the counter. And he told him he would be right with him. Once the employee finished with his customer he then proceeded to take the gentleman that came in the store after me without even asking me if i needed any help or even greeting me. I waited in the store longer than necessary because again all i came in for was a case. The other employee did end up taking me and apologized for my wait and thanked me for my patience. It sounded like he knew the customers issue as he got on the phone and called to help him with it but there still should've been some acknowledgment and help prior to him assisting this other customer who came into the store after me. 2 stars for the young lady who did assist me.

From the owner: Visit the T-Mobile store in Middletown and discover America's largest, fastest, and most reliable…read more5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 613 Middletown Warwick Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Friendly and nice employees but when I walked in I felt like I was in a club. They had hip-hop…read moremusic blasting over the speakers with no regards for the customers. Unprofessional and somewhat awkward.

We have all been there. That tumble of doom where the phone slips out of your hand as you watch in…read morehorror hoping it lands graciously enough to work. You pick it up praying to god that when you turn it over it won't look like spider man's phone. And... here we are at this new place called iColor. Besides having a cool name, Matt and John were really great guys. They fixed my phone while I ran some errands came back and it worked good as new. It honestly looked newer than it did before my drop of death. The price was really competitive and worth the expediency of having it fixed by the time I went to the bank and back. We all know we will need a place like this, thanks for taking care of me!!

Excellent walk in service. New protector screen installed in minutes. No hassle and very resonance…read morepricing. Second time here and I'll be back. My go to stop for phone repair.

DO NOT GO TO THIS STORE UNLESS YOU ARE LOOKING TO GET SCAMMED…read more Jason H who is the manager of this store is a scam artist and liar and deserves to be fired. My mother came into this store to get a phone upgrade and in store he told her she was getting a $30/month credit plus a $100/month credit. After my mother left, I started receiving text messages saying that we had been enrolled in several programs such as home tech and I started receiving emails that my bill would be increasing by over $100. I called Jason immediately and he told me "if I looked closer at the emails I'd see that it was an estimate and not accurate" and that "AI" was sending texts about new services and that they're wrong and I should just ignore him. 2 weeks later I got a bill that is almost $100 more than previous months with all of the services that's Jason told me "ai" sent but were wrong. When I called Jason he lied and insisted that he didn't help my mother when his name is clearly on the sales receipt and also lied and insisted that he couldn't help me unless I was present in the store. When I tried to get his managers info to escalate he said he couldn't provide information about his employees. Jason is beyond unprofessional he's also a liar

First of all, the salesmen are liars. If they ask you to sign ANYTHING, make sure they let you read…read morethe documents first. The sales associate we had, Wyatt, did a terrible job. Not only did he scam us into paying for all the add-ons without our knowledge, but when we went to turn in an older phone, he messed up my phone number and refused to admit to the mistake. He then proceeded to come up with a bullshit excuse about why, even though it was under someone else's name, it should still hit my account. I left and called AT&T support. It turns out my trade-in was not registered to my account at all, so I would not receive the benefits and would have to pay full price. Currently, the unresolved issues are: my phone number is still incorrect, the trade-in has not been linked to my account, and I have not received the trade-in benefits. This store is a scam; the workers are liars. If you still want to go, make sure to bring someone who is willing to fight tooth and nail for you. Because that is what it will take. Would give 0 stars if I could.

Why is it that you can never get one person on the phone at any of these stores especially…read moreMiddletown there never there on time and never answer the phone smh great professionalism

From the owner: Switch today & enjoy America's largest 5G network.read more

0 stars. I took my iPad in for a simple screen repair. Everything else worked fine. When i…read morepicked it up...$223 later, it was locked out, permanently. It required a total wipe and reset. DO NOT GO HERE!!!!!

My iPhone X started taking blurry pictures, especially in bright sun. It seemed some dirt had…read moresomehow gotten under the lens cover. I brought it to them thinking a new lens cover and cleaning might be the fix. Here's where an experienced technician comes in, Turns out the lens cover was fine. They took off the screen and cleaned the camera lens from the inside along with the tiny lens that does face recognition. Who would have guessed that was the answer? Not only did my camera work great afterwards but my face recognition, which had also been acting weird, was back. No lens cover replacement needed! The Iphone X lives on!

I lost my phone yesterday and went into the AT & T store in Dove Run Middletown today and I was…read morevery pleased with the service. The store manager was helpful and understanding of my situation. He was able to help get me set up with a new phone that was compatible to what I had and no big change monthly charge. The store is under new management and they get 5 stars from me!!