I tried this clinic thinking maybe it was a good alternative. First I will start off with the good points-well, it was clean. The staff was friendly enough. That's all I can say.
I was a walk in patient. There were two people ahead of me. I signed in, filled out paperwork and was told it wouldn't be long. Then two other people walked in. They were all taken back while I was left sitting. I asked how much longer and was told the other two had appointments but it wouldn't be much longer, maybe 20 minutes.
It was way longer than 20 minutes.
I finally got back into a room. Vitals were taken and then I had to wait for a "nurse" to come in to take my information. For someone in that position to not know what a very well known prescription was so she could type it into my information surprised me. Then for her to not know what congestive heart failure was when we were going over family history, really worried me (about what she does and doesn't know).
Again, I waited a long time but the practitioner came in. She was nice enough, but still didn't seem to understand my problem and was very little help. They ran two tests, both of which I had to do the test itself, MYSELF, handing it to them when I was done. They told me it would take two days to get back the results (of which I paid extra to get the lab work sent off). This was on a Thursday. This is now Monday night, I have called repeatedly today-Monday-and they still won't call me back with my results. I did talk to someone there, but they had to get someone up front to call me with the results, to which no one ever called.
They also told me when I was there that they would call in a prescription for an antibiotic and for me to pick it up if symptoms started getting worse. I called today (Monday) and nothing was ever called in. They fell down on the job all of the way around.
Basically, if it was something very serious, I could be in real trouble by now. This was single handedly the WORST medical experience I have ever had. read more