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Physicians United Urgent Care

3.0 (2 reviews)
Closed • 9:00 am - 6:00 pm

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4 years ago

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Fanta K.

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3 years ago

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Quest Diagnostics

Quest Diagnostics

1.0(1 review)
5.3 mi

Update! The stars…read morealigned. I called once again to ask for an insurance denial code to try going through the insurance side instead of quest. I didn't tell this new representative that I had been calling for months and had spent over a dozen hours on the phone, I simply asked for the denial code. The new representative typed for a few minutes, hmmm'd, then said, "Oh, we've been billing your insurance incorrectly. Let me fix that." Let me fix that? Did I hear her correctly? I started crying to this stranger and said "Wait, you're allowed to just bill my insurance? You're not going to tell me you have to bill the wrong people because of your policy to bill the state the doctor got their license in instead of the state I got the test done and my insurance is located?" And she responded, "...is that what others have been telling you?" And I said, "Yes. Multiple people as well as a supervisor told me this." And she validated me with an exasperated "...oh my gosh." And. Fixed. The. Issue. I haven't received another bill since speaking to her almost six months ago. I'm still never using quest again, but FINALLY, someone helped me instead of quoting a made up policy.

From the owner: Weather Alert: Hurricane activity is severely impacting Quest locations across the Southeast. We…read moreask that patients please double check your appointment status to ensure your designated Patient Service Center is operational.

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Physicians United Urgent Care - urgent_care - Updated May 2026

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