I would give 0 stars if I could. Very disappointed with my…read moreexperience at Summit Spine. I was scheduled for a procedure and only found out when I arrived that insurance had not approved it. My husband was told they needed additional documentation and that once insurance processed, I would be refunded the $1100+ I paid out of pocket. Afterward, I was told they would not process insurance at all because I self-paid. No one contacted me beforehand to explain this or give me options. Patients should be aware that there seem to be serious issues with insurance authorization, communication, and providing accurate information -- mistakes that can become very costly.

From the owner: Summit Spine & Joint Centers was founded to provide our patients with high-quality, patient-focused…read morecomprehensive treatments. Our objective is to help patients regain and improve their quality of life, and at the same time provide compassionate care, one patient at a time.

My husband and I have been to the North Augusta Walmart Little Clinic. He went 2 times for…read morediagnosis of flu and for an injured knee. I went 3 times with asthma related issues. We were both dealt with professionally. The diagnosis was in line with our symptoms and appropriate medicine and services were given. I was referred for an x-ray. They Clinic office was timely in notifying me about the results of the x-ray. They have called several times to check on my problem. We both have very competent health care professionals, however, it is not always easy to schedule an appointment. Therefore,we will continue to go to the North Augusta Walmart Little Clinic because of the hours they are open and the care we have received.

I tried this clinic thinking maybe it was a good alternative. First I will start off with the good…read morepoints-well, it was clean. The staff was friendly enough. That's all I can say. I was a walk in patient. There were two people ahead of me. I signed in, filled out paperwork and was told it wouldn't be long. Then two other people walked in. They were all taken back while I was left sitting. I asked how much longer and was told the other two had appointments but it wouldn't be much longer, maybe 20 minutes. It was way longer than 20 minutes. I finally got back into a room. Vitals were taken and then I had to wait for a "nurse" to come in to take my information. For someone in that position to not know what a very well known prescription was so she could type it into my information surprised me. Then for her to not know what congestive heart failure was when we were going over family history, really worried me (about what she does and doesn't know). Again, I waited a long time but the practitioner came in. She was nice enough, but still didn't seem to understand my problem and was very little help. They ran two tests, both of which I had to do the test itself, MYSELF, handing it to them when I was done. They told me it would take two days to get back the results (of which I paid extra to get the lab work sent off). This was on a Thursday. This is now Monday night, I have called repeatedly today-Monday-and they still won't call me back with my results. I did talk to someone there, but they had to get someone up front to call me with the results, to which no one ever called. They also told me when I was there that they would call in a prescription for an antibiotic and for me to pick it up if symptoms started getting worse. I called today (Monday) and nothing was ever called in. They fell down on the job all of the way around. Basically, if it was something very serious, I could be in real trouble by now. This was single handedly the WORST medical experience I have ever had.

Hold on to your wallet. A simple office visit to test for the flu was $695, with insurance. Do…read morenot give them your insurance card/information. They will use it to charge you three times what it would cost if you paid out-of-pocket (cash), ridiculous. Example, charged $269 for a rapid Flu A & B/Covid test. Cost of the test from Walgreens, ~$12, cost if you self paid (paid cash vs. insurance), $84. Request both the insurance price and self pay pricing in advance. Once the request for charges goes through, they will proceed to collude with the insurance companies to inflate the costs above what is realistic and reasonable. I will never patronize them again.

I'm new to N.Augusta , so finding Piedmont Prompt Care just around the corner was great . The staff…read morewas professional , efficient , and kind . After a short wait in the spacious , tidy waiting area , I was guided to the back where I was asked a few questions related to my health/visit (except for the very odd question about if my parents were alive or dead ) before the P.A. came in . A few more questions and tests before I had a chest xray, then back to the room . A very few minutes later , PA. T Munoz informed me of her diagnosis. She patiently answered all my questions and I was back home in just over an hour . It was the most efficient , as well as comforting experiences I've had in a medical office in years . I wish all medical appointments were the same . Your happy camper , Sincerely , Sharon Baxter

Excellent service. They come to you and they were on time. I had to get blood drawn and could not…read moreget to a lab. They were very professional. I will use them for all my lab work Thank you again.

From the owner: Efficient Collaboration: Streamlined processes to ensure timely communication and coordination…read more - Accurate Results:Dependable testing and diagnostics to support accurate diagnoses and treatment plans. - Patient-Focused:Prioritizing patient comfort and confidentiality for a positive healthcare experience. Community Partnership: We believe in contributing to the health and well-being of our community. [Include any community engagement initiatives, partnerships, or events].