I am getting text from them to pay a bill that I have never seen (no invoice sent). Unsure if it's…read moreeven for me - just a text asking for payment. How do I know if this is legit? If this is how this outfit does business, no thank you!!!

received my first notice for my portion of bill yesterday. Inaccurate information on bill,…read morethreatening, and frankly insulting. If at all possible, i will never cross paths with these Jerks again. Less than one star, if at all possible.

I was in urgent need of an ultrasound last minute and many of the local places had no availability…read more I instead was referred to this location (now called Wellstar MCG Health Imaging at 3722 Wheeler Rd.) and when I got there the ultrasound technician was up front and let me know that they were not able to send over the kind of results that my doctor required. I decided to go ahead and do the testing there anyway as that was better than nothing, and I was pleasantly surprised. Tamara, Hilary, Allie, Leslie, and Akira all worked together in a quick and upbeat fashion to help me get the results I needed and sent them over to my doctor in real time. Because of this, I was able to go forward with the time-sensitive medical procedure that I so needed. These women are genuine, caring, friendly, and extremely good at their jobs. I love this place, and I will definitely go here again if I need another ultrasound!

Quick and easy. Professional and nice. Had 2 test administered and received results quickly.read more

It's tricky to review a hospital because if you need it, it's not like you really have ALL that…read moremany options to choose from. Such is the case with the Children's Hospital. We started a very long day at the other local ER before they transferred us to the Children's Hospital for my son's injured arm. We arrived here around 1:30 or 2pm on a Sunday so we figured it would probably be busy but didn't really have any other options since non-pediatric ERs don't have the right setup or expertise for dealing with young kids. The waiting room for the children's ER was honestly horrible. There were parts of the ceiling not fully in place and half the lights seemed to be out, or it's just incredibly poorly lit. It also didn't really appear that they clean or sanitize the waiting room much(if ever); we saw zero cleaners come through during our 6 hour stay. The wait itself was not great, we waited an hour or more to get an X-ray, then an hour or more to get put in a room, then at least two hours before the doctor came back with a diagnosis and treatment. Lots of waiting, mostly in that awful waiting room, but I will say the staff both at ER check in and the nurses and doctors and x-Ray techs were all very kind and helpful and professional. I think it was just the way an ER is on a Sunday- busy and a little overwhelmed. The bathrooms are shared with the regular ER at Wellstar MCG and were nasty nasty. I was glad my son was at least in diapers and didn't have to deal with that. I wish they'd sanitize the waiting room. We all ended up with a nasty bout of Norovirus after the visits so bring extra soap and hand sanitizer and activities for young kids that involve minimal touching of surfaces.

I've taken my nephew, niece, and daughter here, and every time, the experience has been amazing…read more They make you feel at home and that they truly care about your child. My niece was the only one that had to get admitted, and it was scary, but we prayed, and God blessed us with amazing doctors and nurses and wouldn't go anywhere else. I recommend bringing your kids here.

I did a mammogram in June. After that I received a bill of around $400 even though I have…read moreinsurance. I had to call them and argue with them to get them to bill my insurance. Then when I checked my insurance account and talked to the insurance agent, they said this company billed them twice. Luckily they found out it was for the same visit so they denied the duplicate. Also this company told me my first screening was not conclusive and recommended I went back for a second screening. I made the appointment. For reasons unknown, my one appointment turned into two appointments. Right now I have cancelled it all. I don't trust this company anymore.

As a veteran I am usually just grateful to have healthcare, so coming on here to write this review…read moreis saying a lot. I've been to two VA hospital in other states and this Facility is by far the worst. It's so bad you can't even get in Contact with the patient advocate. You at either waiting for months for an appointment or in pain in the ER waiting for hours. There is very little compassion within this facility.

I've been a patient here for about 2.5 yrs. I just left a positive review on their podiatry office…read morebut I just wanted to say that I've also been to their MRI office, their pain management office and their emergency room. I was super impressed with their MRI office and their pain management office; extremely professional and quick. My experience at the ER was very good but I wasn't able to get in and out as quickly as I wanted and it was CRAZY cold in the waiting area (many of us were given blankets) and I don't normally mind the cold but this was beyond what I've experienced before. It took me 2 hours to get seen, get prescriptions and get out. That said, I was seen by Dr Mah after only 65 mins which was pretty good for an ER figuring I only had painful sinusitis so I was low in terms of priority. Dr Ma was very nice and told me to wait in the waiting area for my prescription paperwork. The thing that got me was I had to go up to the desk 40 mins after leaving Dr Ma's office to get action on my prescription paperwork. I'm not sure much longer I would've been there if I hadn't done that. Luckily I did so I was out in 2 hours. I had to go back in for a meningitis concern on a Saturday which either meant going back to the VA's ER or a MedStop and I chose the MedStop which was a good choice as I was in/out in 20 mins with prescriptions in hand. I still give the VA hospital (both downtown and uptown locations) a FIVE STAR rating b/c my overall experience has been phenomenal in the past 2.5 years.

For my very first review of the year, I'd like to write specifically about Dr. Paige Ward, one of…read morethe doctors here at this practice. I cannot stress the importance of a good support team when you're a new parent. It takes a village to raise a child but when it's just you and your hubby, a phenomenal pediatrician saves is a lifeline when you have those sleepless nights worrying about your child. As a proud first time mom who has absolutely no experience raising children, I had a lot of questions when my baby was born. How do I hold her? Is that noise coming out of her normal? is she supposed to be cross-eyed? She coughed. Does that mean she's sick? And so many poop questions. You'll be surprised how much you learn about poop and gas and farting when you become a parent. As a mom who has a special needs child, my concerns are a little different than some other parents. I have to worry about her ability to breathe on her own, swallow, and hold her head. I have tiny white hairs on my head that basically serve as a timeline for when I get the most stressed and how long I've been stressed. Routine checkups aren't typical checkups for us and after 2 months of being in and out of the hospital, I can confidently say I've lucked out with one of the best doctors in Augusta. And I'm so grateful she's looking after my daughter. I have seen Dr. Ward practically once every other week and she has never once made us feel rushed, uncomfortable, or uneasy with anything that was going on in the exam rooms. She walks in with a big warm smile (in a very timely manner by the way), listens to every concern you have, handles your child like they were her own and pushes for the best possible treatment options for your baby as well. She asks if your opinion on any other doctors seeing your child and really encourages you to open up 'cause as she likes to say, "this is what I would do if it was my child." We always walk out of the office feeling confident and uplifted because our daughter's doctor has never once let us down. We go home with more knowledge, a game plan and a follow up plan every single time. It's the best feeling in the world knowing that someone so amazing has made it their business to make sure your kid is their top priority. And it's not just when you're in the exam room. We've received follow up calls at home and at the hospital from her personally because she's just that compassionate. All doctors should be like her. If I won the lottery, I'd pay beautiful people to shower the ground she walks on with rose petals like in "Coming to America." And yes, she really does deserve it.

I'm so thankful I met Dr Ward. She is one of the most caring Dr's and has the absolute sweetest…read morestaff. She solved all of my questions and concerns at the very first visit. I cannot thank her enough for being my child's Dr and that she takes such good care of us, explains every thing that she says so that I can understand it, and she also talks to my daughter and holds her while she is talking to me with the biggest smile on her face . every person that asks me about a good Dr I recommend then to her! Thank you so much Dr Ward for everything you do. I can't thank you enough!

I had a 3pm appointment and at 4pm I still had not been seen. I ask the lady at the front desk how…read moremuch longer do I have to wait and was told I was next. At 4pm they called another man in for a scan. This is very poor service and I will report it the the V.A. who sent me there. William Kervin