This is the worst of the worst. I brought my 88 yo husband here because he has been vomitting for a…read moreweek. He has not been drinking or eating. He is so very weak. He is not making sense when he talks. The ER has had us sitting in the ER for 4 hrs. When you ask questions all you get is they don't tell us nothing.

I only give one star and that is for the nurses. I got here around 8 am yesterday and it is 1:37…read morepm today. First off, I have not been admitted to a room. I am in an emergency room apparently by the supply closet. My entire time here the doors slam to that supply closet constantly. There was a woman last night screaming at the top of her lungs threatening people with their lives. Yesterday I had to ask for food and finally got a hot meal after 7pm. To be fair my nurse did find me a sandwich at lunchtime AFTER I asked for food and gave me crackers peanut butter and something to drink. I was given a hot breakfast five minutes after 7 this morning without asking. Mind you I am type 2 diabetic. It is now 1:42 pm and still don't have food. Pushed call button and was brought a drink and some more crackers and was told food tray on the way. My phone won't call out so I cannot call anyone. Text works one minute and not the next. Unplugged myself from monitors and asked for doctor or director to see what test results are because this level of zero care can be done at home. I did that around 11. Still have not seen a doctor. On top of that this place has a rank smell to it and it is filthy nasty. Trash can is full and so is laundry bag. I got up still attached to IV and wet paper towels to clean top tray just in case I get lucky and they get some food to me. On top of that there's another woman that has been screaming at the top of her lungs for the last hour or more. If I need surgery for what is ailing me I don't think I could let anyone in this place touch me. To be fair again I am in the emergency room so I have no clue what the level of care is in a real room. I will drive to Atlanta before I would EVER come back here. As I said I don't blame the nurses because they seem to be stretched past their limit. YOU HAVE BEEN FORWARNED. BTW it is five minutes till 2 and still don't have tray of food. I been crying uncontrollably for some time now.

AU may meet your needs if there is an emergency. Any post emergency care is lacking. Doctors…read moreHospital may be the only one in Augusta that gives the best service.

ER... with a friend breathing very shallow. Can't across the room…read more Early ekg, indicated might have had a heart attack. At 5pm, doctors suggested go to ER. She waited all day, no she's Here Waiting since 630pm is 1050. Still waiting. No info. Just wait..

Worst hospital ever, do NOT COME here unless you want slow management, care, and treatment…read more Hospitals are supposed to take 3-4 hours MAX and not all day!! This hospital needs to be shut down immediately, this is unacceptable.

My Brother was in the ER from 11am until 11pm. We were not complaining about the wait he just…read morewanted relief. I stayed with him as he was in extreme urological pain. They kept promising him some pain medicine. He got something done finally around 7:30pm. It was the smallest amount and knocked the edge off his pain. 1.5 hours later he was back in extreme pain asking for some more and he still hasn't received it 2 hours later. Oh they finally came and gave him Motrin and Tylenol. Do you really think that was going to help when morphine barely helped. This is just not except-able.

The first time there was for pre-op testing and instructions. The staff were very congenial,…read morehelpful and reassuring. My surgery day went off without a hitch. The staff not only took care of me but saw that my husband was comfortable, fed and kept up to date on my progress. Surgery is scary enough but when the surgeon, anesthesiologist and nursing staff exude confidence and caring, it makes the whole experience amazing. I had a knee joint replacement. I had it done on the oposite knee at another hospital and it was not a good experience so I was hesitant. This time, at Burke Health, it was a totally different experience. After waking up, having lunch and some terrific pain medication, I felt well enough to go home. A former friend did not want to go there because she said that it was too far to drive. Actually, it was less than an hour, little traffic so comfortable.

I cannot say enough good things about our experience here. Loved one recently had orthopedic…read moresurgery. The experience was unlike any other hospital experience we've had. From the pre-op/education portion to discharge, the staff were so attentive, organized, seemingly happy ! A rarity these days. No excessive wait times, and I was kept informed throughout the whole process. Care was exceptional from the nursing staff, PT staff, RT staff and other medical support staff. Special kudos to the night medical care staff on the night of 23Mar26 - Serita and Jessica - so attentive and professional. Highly, highly recommend Burke Health for any orthopedic surgery needs !

This was the absolute WORST experience I have ever had with a clinic, from beginning to end. I am…read morenew to Augusta so I wanted to find a PC. I saw that Dr Cynthia Murray was on my insurance network so I made an appointment for a yearly women's checkup and wanted to establish a relationship with my new "doctor". Not only did she never come into the room to introduce herself to me, but a NP came in and was rushing my pap-smear and extremely rough. She spent maybe 5 minutes in the room. What made me feel the most devalued and angry is the fact that when I went in last Monday for my yearly checkup which consisted of a Pap smear, bloodwork and a urinalysis, a UTI showed up on my urinalysis that they did on me and INSTEAD of the provider calling in a Rx for me to get my UTI treated, they tell me I have to come back and schedule a separate visit, pay ANOTHER office visit fee of $125 to get my UTI treated. What kind of sense does that make??? This clinic does not care about their patients, only about money. I will never again in my life step foot in this place. I will be requesting a different primary care physician through my insurance. This was an unbelievable experience.

From the owner: Convenient Quality Care…read more Urgent  MD now offers weight loss services at their Wheeler Road location.   Call today for an appointment.

I had a unique experience of frostbite before I left on a trip to Macon, GA from Cincinnati. We…read morehad -15 degree weather and I was taking our trash and recyclables and slipped on ice. I grabbed the aluminum bar with bare hands to pull up but my shoulder was hurting and held on too long. I had a business trip to Macon as a Global Market Manager and went on the trip. I noticed in Atlanta my fingers were very swollen and turning purple. I knew I had to go to the emergency room or things could get worse. I went to Atrium in Warmers Robbins and they told me I need to go to Doctors in Augusta. They set everything up and I arrived and had surgery the next day by Dr. Homesombath. The nurses and care was beyond excellent. Dr. Homesombath save my fingers. They are beautiful now. I am a guitar player and needed my fingers. Thank you to everyone for such beautiful care. Mel

This place is terrible. Currently waiting for tje bed alarm to be turned off and its been over 30…read moreminutes. I asked for assistance to get up to use the restroom, coold no longer wait. Got up and was in the bathroom for at least 15 minutes. Alarm still going off and no one helped me! I called the nurse's station again to ask for someone to turn it off ans they still haven't come. They need to hire more help. Haven't seen a cna or nurse in over 3 hours. My family has helped me as much as they could today but they had to leave. Care is terrible. I can hear the staff at the nurses station laughing and yet thr bed alarm is still going off. I feel sorry for the people who can't talk or have no family. Skin issues have to be a problem here and getting any type of assistance seems impossible

This is the dirtiest, most unprofessional hospital I've ever dealt with. There is no customer…read moreservice. It's amazing to see how this hospital has changed from a premier heart hospital to what a former doctor there said people are calling "the hood" since the MUSC takeover.

If I could give this hospital zero stars I would…read more On July 22, 2023, My 85-year-old great-aunt was transported to Providence/MUSC via an ambulance because she suffered from a fall the week prior and had been released from the Baptist ER because CT scans showed no broken bones. She had spent a week with no memory and was in such agony that she was unable to care for herself and had been lying in waste in her bed (she lives alone and I found out 8 days later when she was briefly lucid enough to call me). Upon being seen by the Providence ER, the NP did the same scans as Baptist, which obviously found nothing, and upon providing a prescription for a muscle relaxer and a pain medication (one that absolutely NO pharmacies in the county was able to fill because the medicine was such an unusual dose--all of the pharmacies I went to checked their other locations), said they were releasing my great-aunt. I asked for a social worker, who would be able to refer her to a care facility, because my great-aunt was unable to move, barely coherent due to her injuries, and lives alone with no one to care for her. She has Medicare and Tricare, so it wasn't even an issue of not being able to pay for it. The nurse practitioner said there were none there and promptly left. My cousin, also an NP, was on the phone with me. She informed me due to her knowledge as a health care worker that a social worker had to be on call and told me to request one. I did and another woman, who I assume was a nurse, immediately replied there was no one on call. I gave my phone to her, and she repeatedly told my NP cousin that there were no resources they had available to get care secured for my great-aunt nor any beds there for my great-aunt. We repeatedly emphasized that my 85-year old great-aunt was not able to move, not able to care for herself, could not go to the bathroom or clean herself, and had NO ONE to care for her, let alone someone with the necessary health care skills to do so properly. My great-aunt, whose condition was, according to Providence, healthy enough for them not to bother to do anything else or secure assistance for her at another facility, was transmitted back to her home via ambulance and lowered into her bed via stretcher. With great difficulty, I managed to secure a telehealth appointment with my great-aunt's primary care doctor, Craig Maylath, two days later, the soonest I was able to get her seen. Two more days my great-aunt went without the care she needed. Upon informing the primary care office of the situation, I was told that Providence should have facilitated an admission to an acute care facility, given the seriousness of my great-aunt's condition, and as an ER they should have been able to get her in. Without admission directly from an ER, getting my great-aunt into an acute care facility now would prove difficult. I called the Providence ER and asked to speak to a social worker. I was transferred to a woman who identified herself as a case worker and I explained the situation. The case worker told me that there was, in fact, a case worker who was on call that day the whole time. I was lied to. My aunt was finally admitted to Encompass on Wednesday (nearly two weeks after her initial fall). Upon going through lab tests, she was immediately admitted to Richland Memorial ER because of the seriousness of her condition. She spent the next two weeks bouncing back and forth between Encompass and Richland Memorial ER. Yes, I have filed a complaint with the Patient Advocacy. I suspect that, because the advocate's subtle jabs implying a distinction between the term "case worker" and "social worker" during the call, they will close the case and cheerfully skip off, patting themselves on the back for a job well done, to continue to not provide care for patients. Here's why I know that this is a lie and an excuse. I asked for a social worker when I called into Providence ER and was promptly transferred to the "case worker." Clearly the ER themselves uses the term interchangeably themselves, as case workers and social workers at a hospital perform similar duties. Interesting how they are simultaneously equivalent yet distinct depending on what's more convenient in the moment for the hospital workers. I won't get into the possibility of my great-aunt having not receive the care she needed due to her race (she is Korean and speaks with a thick accent, despite being fluent in English and understanding it perfectly). But I think I've made it pretty clear that, if it weren't for my great-aunt having someone there to advocate for her, she would have died because of Providence.

This service has helped me at least three times. They are professional, kind and dependable! I am…read morein need of medical transport to and from hospitals and my doctors' office for appointments. They have wonderful and caring personalities. I would be lost without their assistance.

From the owner: Aiken Rescue, Inc. is a non-profit, Emergency Medical Service agency that operates with in the E911…read moresystem in Aiken County, South Carolina. Aiken Rescue has been providing care to the community since 1970. In addition to providing 911 emergency medical care, we also provide NHTSA-certified car seat inspections and installations, Advanced Life Support ambulance coverage for community events, Emergent and Non-Emergent transports.

Great Family Doctor. listens to patient. not in a hurry to get you out. listens to you and your…read moreissues and gives you concrete advice. oh yes did i say he listens