I am extremely disappointed and heartbroken over the care my Papa received at Wellstar Hospital. My Papa passed away there, and as his family, we will never forget the way we felt during one of the most painful moments of our lives. From our perspective, it felt like the people responsible for caring for him did not truly care about helping him or making every possible effort to give him the treatment and attention he deserved. We felt ignored, frustrated, and helpless while watching someone we loved suffer. There were moments when we desperately wanted answers and wanted to know that everything possible was being done for him, but we did not feel that we received the compassion, communication, or urgency our family needed. Losing someone is devastating enough without feeling like you have to fight to have your loved one heard and cared for. My Papa deserved dignity, compassion, attention, and someone willing to advocate for him. Our family deserved clear communication and reassurance that everything possible was being done. I understand that hospitals and medical staff face difficult situations and that not every outcome can be changed. I also understand that sometimes people pass away despite the best efforts of medical professionals. But that does not erase how our family experienced his care, and it does not erase the questions and pain we have been left with. My Papa was more than a patient. He was a father, grandfather, and a deeply loved member of our family. His life mattered to us, and his final days mattered to us. We will carry the loss of him for the rest of our lives. I sincerely hope Wellstar takes experiences like ours seriously and looks closely at how patients and families are treated during some of the most vulnerable moments of their lives. No family should leave a hospital feeling like their loved one did not matter. read more

This review is from my visit from 06/28/2026 - 07/02/2026 Time line showed a lot of undefined situations: * Refused Creon (Pancrelipase) Creon was offered an hour after my meals. I asked if they could drop them off and hour or half hour before the meal period. They refused. Take Creon with your first bite of every meal or snack to ensure the enzymes mix properly with your food. Time line said I refused a few things I did not refuse. I lost the ability to see all the comments on the time line. I would like a complete copy of them. Timeline said I refused a breathing treatment other than at 3 am. I never did. Refused appetite stimulant Megestrol - Never did. Time line said I was to get Azithromycin on a Thursday. I refused it. Because I take it on Monday, Wednesday and Friday. After another go around someone told me they changed my prescription to Monday through Friday. No one told me that beforehand. I think I have a right to know if you are changing my routine. Asked for a coke and a cup of ice several times and each time I was told that someone was bringing it. It only showed up once. Understanding of COPD treatment is lacking. Refused Albuterol sulfate treatment at 3 a.m. If you were prescribed albuterol to use "as needed" for symptoms, do not wake up to take it if you are breathing comfortably and sleeping soundly. Getting uninterrupted rest is crucial for recovery. Whoever prescribed the 3 a.m. treatment might want to rethink this decision. After each trip to the bedside commode, I sat there wheezing for 20 minutes, at least, trying to recover my breathing. I asked for a rescue inhaler from day 1 and they ignored me. I got responses like" you just had a treatment and hour ago". Rescue Inhalers (Metered-Dose Inhalers / MDIs) * Speed: Delivers a quick, potent burst of aerosolized medication into the airways in just seconds. * Portability: Pocket-sized and lightweight, making them the best option for immediate use anywhere. Albuterol Nebulizers This takes time to find someone who can obtain the medicine, go get the medicine come to my room, start the nebulizer. * Drawbacks: It requires an air supply. Comments like "You must be doing something wrong at home or you would not be here". This comment was made to me by a nurse. I was instantly angry but didn't say anything. This was an uncalled-for statement. I was put in a room and I had diarrhea. The bedside commode was a 1/2 step from my bed; I stood up and turned around and I was there. Didn't have a bed alarm at first but at some point, it was turned on. The shortest time it was for someone to come to assist me was one time 5 minutes, all others were over 6 minutes. I could not wait that long. After being in bed for about 4 days without walking, except one 15-minute walk with a walker, I was told to do a 6-minute walk test. I asked for a walker the nurse said she didn't have one and left. The was the end of that. The day of discharge a nurse came in and went over my discharge paperwork, She removed my IV and other attachments. She said I am going to get a wheel chair. After 3 hours I was wondering what happened to her. She never returned. read more

The staff here don't ask if you need help or who are you waiting on. They talked amongst themselves and ignored me completely. Ate their food and continued to talk like I was not there at all. I went to the kids ER. I know they take care of kids well. read more

My Brother was in the ER from 11am until 11pm. We were not complaining about the wait he just wanted relief. I stayed with him as he was in extreme urological pain. They kept promising him some pain medicine. He got something done finally around 7:30pm. It was the smallest amount and knocked the edge off his pain. 1.5 hours later he was back in extreme pain asking for some more and he still hasn't received it 2 hours later. Oh they finally came and gave him Motrin and Tylenol. Do you really think that was going to help when morphine barely helped. This is just not except-able. read more

Wellstar MCG Health - Their sign saying pain control is our goal - Medical Centers Near Me - Augusta, Georgia

Worst hospital ever, do NOT COME here unless you want slow management, care, and treatment. Hospitals are supposed to take 3-4 hours MAX and not all day!! This hospital needs to be shut down immediately, this is unacceptable. read more

This is the worst hospital in Augusta. The doctors, nurses and social workers are useless. You won't get care. ER has extremely long waits, no communication, and they release you without any diagnosis. If this is a teaching hospital, then there's a lot of dumb, inadequate healthcare workers being released into the area to continue crap care. Go to Doctors or Piedmont, better yet, drive to Prisma in Columbia to get seen by actual capable and caring doctors. You will wait to be seen longer than it would take to get to Prisma. read more

Used to be Augusta University Health. The Grovetown branch for women's health isn't even on the map anymore. They are extremely disorganized. Will call you with only 30mins notice to go there for labs and that's usually before their closing time. They make their patients wait over 3hrs just for less than 15mins with the doctor who do nothing really but try to push IUDs. If you request for your medical records, they will probably give you an invalid invoice and/or tracking number to pay to MRO. MRO will refuse to help because they point blame on the department that gave the invalid invoice/tracking number. When you try to reach out to the department, none of them knows what to do. Avoid Wellstar and all it's branches at all cost. It's not worth it. Lastly, I don't think they communicate with the insurance companies well. You have to do everything yourself to make sure that what's supposedly covered gets covered. Avoid at all cost! read more

We went to Wellstar being told it was a good hospital. I was going to the OBGYN because I was pregnant. They told me to go to labor and delivery if I had any issues. I passed out multiple times,I was completely pale, I was sick and had blurry vision almost my whole pregnancy. We went to labor and delivery every time I passed out and they would tell me I was fine. They never took blood or anything until the last time we went there. We ended up switching hospitals and within an hour the new hospital found out I was severely anemic and was 2 numbers away from needing an iron transfusion. I went back in my chart from Wellstar and from day one of going there they knew I had severe anemia. We switched hospitals and had our baby at a different hospital and she came out small because of my iron deficiency. The second time we came up here was for our baby girl she was having irregular breathing, and not taking her last 3 bottles they came in checked her for maybe 2 minutes then said she was fine and perfect and started on our discharge papers we were there for two hours just for them to say she's fine. From my experience i suggest you go anywhere else because wellstar doctors and nurses do not care about you or your problems at all. They all act like they are inconvenienced. read more

worst billing department I have ever experienced we have received bills from almost 2 years ago for my wife cancer treatments WellStar explanation is that they were in a merger if it takes 2 years to find treatment changes welstar has a major problem read more

HeLP...they are severely short handed on nurses...maintenance techs etc.It seems since Wellstar has taken over the quality of patient in hospital care has gone below the excellent service my daughter received on her last inpatient visit.a12 day vist this year has really became a eye opener.DO NOT LIVE YOUR FAMILY MEMBER ALONE...STAY WITH THEM AT ALL TIME.THEIR LIFE WILL DEPEND ON IT. read more