For my very first review of the year, I'd like to write specifically about Dr. Paige Ward, one of…read morethe doctors here at this practice. I cannot stress the importance of a good support team when you're a new parent. It takes a village to raise a child but when it's just you and your hubby, a phenomenal pediatrician saves is a lifeline when you have those sleepless nights worrying about your child. As a proud first time mom who has absolutely no experience raising children, I had a lot of questions when my baby was born. How do I hold her? Is that noise coming out of her normal? is she supposed to be cross-eyed? She coughed. Does that mean she's sick? And so many poop questions. You'll be surprised how much you learn about poop and gas and farting when you become a parent. As a mom who has a special needs child, my concerns are a little different than some other parents. I have to worry about her ability to breathe on her own, swallow, and hold her head. I have tiny white hairs on my head that basically serve as a timeline for when I get the most stressed and how long I've been stressed. Routine checkups aren't typical checkups for us and after 2 months of being in and out of the hospital, I can confidently say I've lucked out with one of the best doctors in Augusta. And I'm so grateful she's looking after my daughter. I have seen Dr. Ward practically once every other week and she has never once made us feel rushed, uncomfortable, or uneasy with anything that was going on in the exam rooms. She walks in with a big warm smile (in a very timely manner by the way), listens to every concern you have, handles your child like they were her own and pushes for the best possible treatment options for your baby as well. She asks if your opinion on any other doctors seeing your child and really encourages you to open up 'cause as she likes to say, "this is what I would do if it was my child." We always walk out of the office feeling confident and uplifted because our daughter's doctor has never once let us down. We go home with more knowledge, a game plan and a follow up plan every single time. It's the best feeling in the world knowing that someone so amazing has made it their business to make sure your kid is their top priority. And it's not just when you're in the exam room. We've received follow up calls at home and at the hospital from her personally because she's just that compassionate. All doctors should be like her. If I won the lottery, I'd pay beautiful people to shower the ground she walks on with rose petals like in "Coming to America." And yes, she really does deserve it.

I'm so thankful I met Dr Ward. She is one of the most caring Dr's and has the absolute sweetest…read morestaff. She solved all of my questions and concerns at the very first visit. I cannot thank her enough for being my child's Dr and that she takes such good care of us, explains every thing that she says so that I can understand it, and she also talks to my daughter and holds her while she is talking to me with the biggest smile on her face . every person that asks me about a good Dr I recommend then to her! Thank you so much Dr Ward for everything you do. I can't thank you enough!

Front desk employees do not show care or sense of urgency for sick not well people in the lobby…read more After checking your name at kiosk, you have to wait for another hour or longer for front desk employee to call name for ID, then your file is notified for doc appointment. When you ask about it, you're told your name is not ready to be called. There is no sense of urgency for sick people waiting in the lobby

I only waited for about 30 minutes to be seen & there were several people before me. I was seen by…read morenurse Vanessa & the PA Caine. They were both so kind and professional. I expressed concern because we were due to travel out of state in a couple of days so Caine told me to call & let them know if I hadn't improved before we left so they could call in a different medicine if need. The person who checked me out was also super helpful & asked if I needed a work excuse. This was great because I had forgotten all about asking for one. If you need to see a doctor without an appointment I highly recommend this team and location

Dr. Kahr has no business practicing medicine. She dismissed my mental health concerns and when I…read moredid voice my concerns, she rolled her eyes and said, and I quote, "please". No. No business at all! On top of that, she was more concerned about my adult daughter than talking about my concerns.

I've been coming here for over 10 years and the staff and doctors are truly great! My Dr. Pollard…read moreis a fun and you can ask him anything about health and he will give you the possible answers and he likes to cruise like me! So other than that the place is clean and wait time is not that long especially if you come on time. I will continue to come with great service and pleasant staff

Took my daughter in for an allergic reaction. Dr and staff were so swift, friendly, and…read moreprofessional. No problems with our insurance, or getting her diagnosed quickly and on our way. In and out in less than an hour. I am so happy I found this establishment. Physicians United will definitely be my first choice should we need urgent care in the future.

They begged for a review. After I told the truth they responded they could not find that I ever…read morecame in. Mid-level s and CNA were lost . I actually got second hand embarrassment watching them. Go to a real Doctor.

received my first notice for my portion of bill yesterday. Inaccurate information on bill,…read morethreatening, and frankly insulting. If at all possible, i will never cross paths with these Jerks again. Less than one star, if at all possible.