The doctor was great but the desk staff weren't very nice. I had to wait for over an hour between…read morethe 2 waiting rooms and the exam room.

I called for a quick question and whomever answer med was rude and acting like I was wasting her…read moretime.

I went here a couple years ago for a sore foot that ended up being a stress fracture. I was…read moretreated promptly and with great care. I would definitely go back to this location if something else went wrong and I couldn't get in to see my normal doctor.

I was treated by the PA at that time when I had a skin concerns which was all over my body. He…read moregave me the medication and took a couple of biopsis to send out for further investigation. The staff and nurses were very professional.

Hey everybody who reads these reviews - this professional Dermatology facility is under new…read moreleadership and is the best in region! I have been dealing with Rheumatoid Arthritis and other health issues for over two years and Dr Stephen Rozier and entire staff have helped me with professional going treatment and fantastic service. The negative reviews you read below are all written about the previous doctor, Dr Fitch who has retired.

Brandy (with dark curly hair) is a great nurse. She really cares about the patients. She went out…read moreof her way to make my mother feel better. Something needs to be done with the check-in process. You are in the waiting room answering questions and everyone can hear with the large HIPAA sign on the wall looking at you. When we went to the back, the girl at the front told me to stand in the hall because the PA was in and out with charts open on the computer, but did not mind yelling questions for me to answer in front of everyone while checking in.

Charged over 3,000 dollars to be treated for the flu requiring a bp and temp check, listening to my…read morelungs and dispensing an antibiotic rx?? My wife was also charged over 3,000 dollars for her flu tx and antibiotic rx?? Gross overcharging for medical care! Stay away from this group!!!

I was in urgent need of an ultrasound last minute and many of the local places had no availability…read more I instead was referred to this location (now called Wellstar MCG Health Imaging at 3722 Wheeler Rd.) and when I got there the ultrasound technician was up front and let me know that they were not able to send over the kind of results that my doctor required. I decided to go ahead and do the testing there anyway as that was better than nothing, and I was pleasantly surprised. Tamara, Hilary, Allie, Leslie, and Akira all worked together in a quick and upbeat fashion to help me get the results I needed and sent them over to my doctor in real time. Because of this, I was able to go forward with the time-sensitive medical procedure that I so needed. These women are genuine, caring, friendly, and extremely good at their jobs. I love this place, and I will definitely go here again if I need another ultrasound!

Quick and easy. Professional and nice. Had 2 test administered and received results quickly.read more

Truly an unbelievable staff! I can't stress enough how much of a pleasure it was to be seen by…read morethem. I highly suggest any provider here if you're looking for an Orthopedic surgeon. Upon entering, I was greeted warmly by Ashley and Rachel at the front desk. They were very personable as we exchanged light banter back and forth as they got be checked in. I appreciated their transparency as they informed me that they were implementing a new electronic medical system software and that my visit would be a little longer than usual as the staff was still getting acclimated. As I went back with the staff, I couldn't even tell that they were on a new system as they seemed to pick it up with ease. The visit was so smooth. Dr. Parfenchuck and his PA (Which kills me because I cannot remember his name, but he was hilarious with his quick witty comments) made the visit a fun one, and made me feel pretty comfortable. He was extremely knowledgeable and kept it straight with me. I was in and out and the visit did not feel like how I usually feel when I visit any sort of doctor's office. This time was pleasant. This location is located in Evans, Ga. It is separate from the main hospital in Augusta, but what I gathered, this location is where the the doctors split time to come at least once a week away from the hospital to see patients. Dr. Parfenchuck and his staff have Thursday afternoons here.

Something definitely wrong with their patients scheduling system. After waiting for an hour and a…read morehalf, still no doctor and no explanation. Definitely a waste of time and a lack of consideration for their patients time.

I can't say enough good things about the Eye Guys. II had a last-minute emergency and they worked…read moreme in right away, even though I wasn't scheduled. From the moment I arrived, everyone was kind, compassionate, and genuinely cared about helping me. The staff was professional, efficient and friendly. Dr. Morgan took the time to listen to my concerns, explained everything clearly, and made me feel comfortable and confident in my care. It's rare to find a medical office that combines excellent medical care with such genuine compassion. I'm grateful for the outstanding treatment I received and highly recommend The Eye Guys to anyone looking for exceptional healthcare.

5 minutes ago New The…read moreappointment was scheduled for 7:15 which is when they open.At 7:15 staff was just showing up to the office. There were over 15 people waiting outside the door for the building to be opened. Many of them were elderly or handicapped with very limited out side seating. Thankfully the weather was good. Once in you stood in a line to check in. There was no order as to who checked in first. I was the 3rd to arrive since I arrived the standard 15-20 minutes before my appointment but about the 15th to be checked in. The staff was friendly and seemed professional and organized. My problem was with Dr Smith. I felt that he was condescending and not very patient. He was using a very bright light to look into my eyes. There was no forewarning or suggestions on how I was to do this. It was a very hard task for me. I apologized repeatedly. Dr Smith said to me " If you can't look into the light how do you expect us to do the surgery?" I felt like as a failure as he failed to understand how difficult this was for me. He showed no compassion and I felt like I was wasting his time. I try hard to follow instructions and felt very upset when I left his office. Possibly Dr Smith could have given me instructions to make this process easier. He does it everyday ... me once in my lifetime. I will be looking for someone more compassionate to do my surgery ... that I will be paying for.

great experience and great help. Took care of my issues quickly. SFriendly caring staffread more

Very clean, professional facility with kind and helpful staff…read more My wife had an ankle injury that we had to get checked and augusta orthopedic was recommended. They were accommodating of any needs/request so +1. Very efficient and friendly staff, +2. The doctor (DR Pruitt) was clear, concise and yet thorough. +1 They have a mask policy BUT many of the staff (at front desk and checkout especially) did not wear them consistently. With Omocron on the rise, this was disconcerting. -1 We will be back and I would recommend this office to anyone needing orthopedic services.